Beider v. Retrieval Masters Creditors Bureau, Inc.
Calvin BEIDER v. RETRIEVAL MASTERS CREDITORS BUREAU, INC. d/b/a/ AMCA or American Medical Collection Agency
Attorneys
Edward B. Geller, 15 Landing Way, By: Edward B. Geller, Esq., Bronx, NY 10464, For Plaintiff., Zeldes, Needle & Cooper PC, Bridgeport, Ct 06604, By: Jonathan David Elliot, Esq., Sabato Pellegrino Fiano, Esq., Michael Anthony Carbone, Esq., 1000 Lafayette Boulevard, for Defendant.
Full Opinion (html_with_citations)
MEMORANDUM AND ORDER
Plaintiff Calvin Beider (âplaintiffâ or âBeiderâ) brings this action against defendant Retrieval Masters Creditorâs Bureau, Inc. d/b/a AMCA or American Medical Collection Agency (âRMCBâ or âdefendantâ)
BACKGROUND
' The following facts are taken from the Complaint.
Defendant, on behalf of a third party, in an effort to collect an alleged consumer debt from plaintiff, sent plaintiff a letter dated July 7, 2014 (âthe Letterâ). The Letter âbore a border at the top of the page with white lettering reading: âNATIONAL COLLECTION AGENCY.â â (ComplV 24.) The Letter also âbore a âletterheadâ which featured a logo-type typeface design in large bold letters centered at the top of the page reading: âAMCA.â (Id.% 25.) Beneath this, defendant âcentered the name âAMERICAN MEDICAL COLLECTION AGENCY.â â (Id.) The letterhead also featured the following address to the left of the recipientâs address: 4 Westchester Plaza, Suite 110, Elmsford, New York 10523-0935.
The Complaint quotes the Letter, as follows:
You may believe that [creditor] will eventually forget about the $187.20 you owe for laboratory tests they performed. However, it is our responsibility to make sure that neither our client nor [sic] you forgets this debt. ' There is no longer any justification for not paying for the laboratory services that you received. Withholding payment is not acceptable. Your lack of response may place your credit record in jeopardy.
You can resolve this problem easily before we are forced to take further collection steps. Send us your remittance for $187.20 with the bottom portion of this letter, and we will promptly notify our client and remove your name from our delinquency files.
Spare yourself further time on this matter. Pay this past-due bill today.
(Id.') 26.) The Letter concluded without a closing signature and contained only a tear-off portion for payment.
DISCUSSION
I. Standard of Review for Motion for Judgment on the Pleadings
The standard for evaluating a motion for judgment on the pleadings, pursuant to Rule 12(c), is the same as the standard for a motion to dismiss under Rule 12(b)(6). See Karedes v. Ackerley Group, Inc., 423 F.3d 107, 113 (2d Cir.2005). In deciding a Rule 12(b)(6) motion to dismiss, the Court applies a âplausibility standard,â which is
In making its determination, the Court is confined to âthe allegations contained within the four corners of [the] complaint.â Pani v. Empire Blue Cross Blue Shield, 152 F.3d 67, 71 (2d Cir.1998). However, this has been interpreted broadly to include any document attached to the complaint, any statements- or documents incorporated in the complaint by reference, any document on which the complaint heavily relies, and anything of which judicial notice may be taken. See Chambers v. Time Warner, Inc., 282 F.3d 147, 152-53 (2d Cir.2002) (citations omitted); Kramer v. Time Warner Inc., 937 F.2d 767, 773 (2d Cir.1991).
II. The FDCPA
Congress enacted the FDCPA âto eliminate abusive debt collection practices by debt collectors, to insure that those debt collectors who refrain from using abusive debt collection practices are not competitively disadvantaged, and to promote consistent State aetion to protect consumers against debt collection abuses.â 15 U.S.C. § 1692(e). âThe FDCPA âestablishes certain rights for consumers whose debts are placed in the hands of professional debt collectors for collection, and requires that such debt collectors advise the consumers whose debts they seek to collect of specified rights.â â Kropelnicki v. Siegel, 290 F.3d 118, 127 (2d Cir.2002) (quoting DeSantis v. Computer Credit, Inc., 269 F.3d 159, 161 (2d Cir.2001)).
Here, plaintiff specifically claims that defendant has violated § 1692d, the preface of §' 1692e, ⢠§ 1692e(7), § 1692e(14), and § 1692f. Section 1692d provides that â[a] debt collector may not'engage in any conduct the natural consequence of which is to harass, oppress, or abuse any person in connection with the collection of a debt.â Section 1692e provides, in relevant part:
A debt collector may not use any false, deceptive, or misleading representation or means in connection with the collection of any debt. Without limiting the general application of the foregoing, the following conduct is a violation of this section:
(7) The false representation or implication that the consumer committed any crime or other conduct in order to disgrace the consumer.
(14) The use of any business, company, or organization name other than the true name of the debt collectorâs business, company, or organization.
Finally, § 1692f provides that â[a] debt collector may not use unfair or unconscionable means to collect or attempt to collect any debt.â
A. Plaintiffâs Claim Under 15 U.S.C. § 1692d
Although § 1692d lists various examples of prohibited conduct, plaintiff alleges that defendant has violated only the general preface of 1692d prohibiting harassing, oppressive, and abusive conduct in collection of a debt. Specifically, plaintiff claims that defendant violated § 1692d âby means of an objectionable and insulting letter sent to consumers,â which âdirects a series of abusive accusations, to the recipients, including: that 'the recipient believes both the medical facility where laboratory tests were performed as well as Defendant will forget about a bill, that no justification exists for the recipient not paying the bill and that the recipient is deliberately withholding payment of. the bill.â (Compl. Âś 80.) Plaintiff also claims that- the Letter âthreatens the consumerâs credit record.â (Id.) Plaintiff claims that defendantâs âletter clearly was meant.to intimidate and threaten Plaintiff, with its mocking tone (You may believe that [creditor] will eventually forget ab,out the $187.20 you owe ....â) and veiled threat (Your lack of response may place your credit .records in jeopardy.â).â,. (Pl.âs. Mem. in Oppân Âś 5.)
Plaintiff has set forth a plausible § 1692d claim. The- language of the Letter sets forth sufficient facts to support a claim that the Letter was meant to intimidate plaintiff, specifically in accusing the plaintiff of purposefully ignoring the debt and believing that the creditor would forget about it and warning plaintiff that it was defendantâs job to make sure the debt was not forgotten. See Rutyna v. Collection Accounts Terminal, Inc., 478 F.Supp. 980, 982 (E.D.Tenn.1979) (finding FDCPA violation where âtone of the letter [was] one of < intimidation and wasâ intended as such in order to effect collectionâ). Moreover, defendant does not cite any authority for its conclusory position that plaintiffs § 1692d claim should be dismissed because â[t]he Letter makes no threats and engages in no intimidation.â (Def.âs Mem. in Supp. at 13.) As a result, the Court will not dismiss plaintiffs § 1692d claim.
B, , Plaintiffâs Claims Under 15 U.S.C. §§ 1692e, 1692e(7), and 1692e(14)
Plaintiff claims that defendant violated the preface of § 1692e, which prohibits the debt collector from . engaging in false, deceptive, and misleading communications, âby creating a mass-produced and disseminated letter which deceptively and falsely identifies itself as a legitimate corporation authorized to conduct business in the State of New York, when Defendantâs professed name as featured on its correspondence, i.e., âAmerican Medical Collection Agencyâ does not exist in the database of corporations registered to' conduct business with the Division of Corporations of the Secretary of State of New York, but is, in fact, listed with said office among âinactiveâ corporations under the designation, âInactive â dissolution September 9,1987.â â (Compl.Âś 32.) Plaintiff claims further that defendantâs âaddress, street number, suite number, city and zip code are attributed to another company in the New York Secretary of State database of corporations, being âRetrieval-Masters Creditors Bureau, Inc.ââ (Id.) According to plaintiff, defendant uses the fictitious name of American Medical Collection Agency âto suggest association with medical providers-nationally and- thereby intimidate and mislead consumers into attributing a national and/or medical authority to, Defendant.â (Id.) Plaintiff also claims that this behavior violates § 1692e(14), which prohibits debt col
Defendant argues in response that âthe FDCPA does not itself define what is meant by âtrue nameâ for purposes of this sectionâ and that American Medical Collection Agency is a licensed trade name, and thus, the name qualifies, as a true name under the statute. In support, it cites various cases in which courts determined that use of a licensed âtrade nameâ did not violate § 1692e. See e.g., Kizer v. Amer. Credit & Collection, 1990 WL 317475, at *6 (D.Conn. Dec. 17,1990) (â[T]he court holds that the name under which a debt collector is licensed to do business in the state of Connecticut is the debt collectorâs true name for purposes of the FDCPA.â). Indeed, courts in this circuit have held as such. See e.g., id. Orenbuch v. North Shore Health Sys., Inc., 250 F.Supp.2d 145, 151-52 (E.D.N.Y.2003). Here, although by looking solely at the Complaint, it is not clear whether American Medical Collection Agency is a licensed trade name, defendant submits a copy .of a license-from the New York City Department of Consumer Affairs and a certificate from the New York Corporations and State Records Division demonstrating that American Medical Collection Agency is licensed to do business in New York. (Ex. B. to Decl. of Jeffrey S. Wollman.) Without converting this motion into one for summary judgment, the Court may take judicial notice of these documents in order to establish that defendantâs use of a licensed trade name does not violate § 1692e. See In re Methyl Tertiary Butyl Ether Prods. Liability Litig., 2013 WL 4008632, at *1 (S.D.N.Y. Aug. 2, 2013) (discussing the courtâs taking of judicial notice of partyâs licenses and permits issued by the Commonwealth of Puerto Rico). Therefore, plaintiffs § 1692e and § 1692e(14) claims based on use of a false name are dismissed with prejudice.
Additionally, the Court dismisses plaintiffs other claims with respect to the preface of § 1692e listed at paragraph 32 of the Complaint and summarized as âDefendantâs untruthful characterization of the consumer and the consumerâs actions or motives in written communications.â Although plaintiff submitted opposition papers to defendantâs motion, he failed to dispute â defendantâs argument that these other claims were speculative and conclu-sory. As a result, the Court considers these claims abandoned by the plaintiff and dismisses them with prejudice. See Youmans v. Schiro, 2013 WL 6284422, at *5 (S.D.N.Y. Dec. 3, 2013)- (â[Plaintiffâs failure to respond to contentions raised in a motion to dismiss claims constitutes an abandonment of those claims.â) and cases cited therein.
Plaintiff claims that defendant violated § 1692e(7), which prohibits a debt collector from representing that a consumer is guilty of disreputable conduct in order to disgrace him or her, by âwriting to consumers such as Plaintiff, indicating that the fact that Plaintiff had not contacted Defendant earlier means that Plaintiff and consumers believe and/or hope that Defendant and their client will forget that a bill for laboratory tests exists,â and then warning âaggressivelyâ that it is defendantâs responsibility to make sure neither the client nor the consumer forgets the debt. (Comply 34.) The Complaint goes on to explain that the Letter âis designed purposely to characterize the consumer as deliberately refusing to pay a bill and hoping that the bill collector .will- forget that the bill exists if they continue refusing to payâ and âis -a- reprehensible attempt to embarrass, disgrace and shame consumers and to disparage the consumerâs character,â. (Id.) Contrary to defendantâs position, these allegations consist of more than
C. Plaintiffâs Claims Under 15 U.S.C. § 1692f
Defendant argues that plaintiffs § 1692f claims should be dismissed because they are repetitive of plaintiffs other claims. Plaintiff does not address this argument. Defendant is correct in that the âcomplaint is deficient because it fails to identify any misconduct beyond that which Plaintiff! ] assert[s] violate other provisions of the FDCPA.â Oscar, 2012 WL 2367128, at *5 (internal quotation marks and citation omitted); Suquilanda v. Cohen & Slamowitz, LLP, 2011 WL 4344044, at *9 (S.D.N.Y. Sept. 8, 2011) (âWhere the allegations do not identify any misconduct beyond that which [p]laintiff[ ] assert[s] violate[s] other provisions of the FDCPA, plaintiff has not stated a claim for relief under section 1692f.â (internal quotation marks and citation omitted)). Plaintiffs claim simply refers to defendantâs alleged misconduct in assuming plaintiff was deliberately withholding payment in belief that the bill would be forgotten and in misidentifying themselves as a company not on record with the Secretary of New York State, conduct that is already encompassed in its other claims pursuant to § 1692d and § 1692e. As a result, plaintiffs § 1692f claim is dismissed. The dismissal is without prejudice and with the right to replead this claim to the extent plaintiff is able to allege any misconduct not already addressed pursuant to his other claims.
D. Plaintiffs Claims Under the Dodd-Frank Act
Plaintiff claims that â[according to the Consumer Financial Protection Bureau Bulletin 2013-07, âUnder the Dodd-Frank Wall Street Reform and Consumer Protection Act (Dodd-Frank Act), all covered persons or service provides are legally required to refrain from committing unfair, deceptive, or abusive acts or practices (collectively, UDAAPs) in violation of the Act.â Section âBâ of the CFPB Bulletin 2013-07 defines unfair and abusive practices to include an act or practice which causes or is likely to cause substantial injury to consumers and adds that a âsubstantial injuryâ typically takes the form of monetary harm, but the injury does not have to be monetary because âin certain circumstances emotional impacts may amount to or contribute to substantial injury.â ... The CFPB Bulletin 2013-07, Section âCâ defines unfair and abusive practices to include the misrepresentation about whether information about a payment or nonpayment would be furnished to a credit reporting agency.â (ComplV 40.) Plaintiff claims that defendant violated Sections B and C âby demonstrating a callous lack of regard for the potential harm Defendantâs aggressive and fear-inducing means and methods of intimidation ... will have on the health and well-being ofâ the consumers and by communicating that consumersâ lack of response would place their credit record in jeopardy. (IdM 41.)
Defendant argues that the plain language of the Dodd-Frank Act demonstrates clearly that plaintiff has no private cause of action for any alleged unfair, deceptive, abusive, or misleading acts or
CONCLUSION
For the foregoing reasons, it is hereby ordered that defendantâs motion for judgment on the pleadings is granted'in part and denied in part. To the extent plaintiff wishes to replead his § 1692f claims,' he shall do so within thirty days of this Order.
SO ORDERED.
. Although plaintiff brings this action on behalf of himself and all others similarly situated no motion for class certification has been made.