Cascade Tissue Group Sales v. Hibbs
CourtCourt of Appeals of Oregon
Date FiledNovember 12, 2026
DocketA183523
JudgeAoyagi
StatusPublished
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Full Opinion
602 November 12, 2026 No. 1094
IN THE COURT OF APPEALS OF THE
STATE OF OREGON
In the Matter of the Compensation of James D. Hibbs,
Claimant.
CASCADE TISSUE GROUP SALES,
American Zurich Insurance Company,
and Sedgwick CMS - Portland, OR,
Petitioners,
v.
James D. HIBBS,
Respondent.
Workers’ Compensation Board
2203916;
A183523
Submitted October 22, 2026.
Katherine Caldwell filed the opening brief for petitioners.
Kevin Domanico and Reinisch Wilson P.C. filed the reply
brief for petitioners.
Julene M. Quinn filed the answering brief for respondent.
Before Aoyagi, Presiding Judge, Kamins, Judge, and
Pagán, Judge.
AOYAGI, P. J.
Reversed.
Cite as 354 Or App 602 (2026) 603
604 Cascade Tissue Group Sales v. Hibbs
AOYAGI, P. J.
In this workers’ compensation case, self-insured
employer Cascade Tissue Group Sales (Cascade) seeks
judicial review of a Workers’ Compensation Board order
assessing a penalty and attorney fees against Cascade for
unreasonably closing a claim without sufficient information.
Cascade raises two assignments of error on review, arguing
that the board erred as a matter of law or, alternatively, that
its order is not supported by substantial evidence. We agree
as to the former and, accordingly, reverse.
CLAIM CLOSURE GENERALLY
The crux of the issue in this case is whether Cascade
had sufficient information for it to be reasonable to close
claimant’s claim. We therefore begin with an overview of
the claim-closure procedure. All citations to administrative
rules are to those in effect when Cascade issued the closure
notice for claimant.1 For present purposes, we use “insurer”
to refer to a third-party insurer or a self-insured employer.
An insurer shall close a worker’s claim when “[t]he
worker has become medically stationary and there is suffi-
cient information to determine permanent disability.” ORS
656.268(1)(a). As to the latter, a closing medical examina-
tion and report are required whenever there is a reasonable
expectation of permanent disability. OAR 436-030-0020(2)
(b). The closing report must include “detailed documentation
of all measurements, findings, and limitations” regarding
any permanent impairment due to an accepted condition.
Id.
Where a claimant has permanent impairments from
mental illness, as is the case here, physicians are required
to describe “permanent changes in mental function in
terms of their affect on the worker’s activities of daily living
(ADLs).” OAR 436-035-0400(3). The severity of the impair-
ment is an objective medical finding. See ORS 656.726(4)(f)(B)
(“Impairment is established by a preponderance of medical
1
For OAR chapter 436, division 030, the operative rules were those effective
July 1, 2022, and published in WCD Admin. Order 22-056. For OAR chapter 436,
division 035, the operative rules were those effective June 7, 2022, and published
in WCD Admin. Order 22-052.
Cite as 354 Or App 602 (2026) 605
evidence based upon objective findings.”); OAR 436-035-
0013(1) (“Findings of impairment are objective medical find-
ings that measure the extent to which a worker has suffered
permanent loss of use or function of a body part or system.”).
There are different groupings of mental disorders for pur-
poses of impairment rating. At issue in this case is “[l]oss of
function attributable to permanent symptoms of affective dis-
orders, anxiety disorders, somatoform disorders, and chronic
adjustment disorders.” OAR 436-035-0400(5). There are three
“classes” of impairment for disorders in that group—Classes
1, 2, and 3—”with gradations within each class based on the
severity of the symptoms/loss of function.” Id. For example,
for Class 3, the gradations are “[m]inimal (50%), mild (66%),
or moderate (81%).” OAR 436-035-0400(5)(c).
A physician who conducts a closing medical exam-
ination is to use the methods for making findings described
in the administrative rules and report the findings to the
insurer “in the form and format required” by the rules. OAR
436-035-0007(9) (“Methods used by the examiner for mak-
ing findings of impairment are the methods described in
these rules and further outlined in Bulletin 239, and are
reported by the physician in the form and format required by
these rules.”). It is then the insurer’s responsibility to issue
a notice of closure after applying all relevant statutes and
rules. OAR 436-030-0020(3) (“When determining disability
and issuing the Notice of Closure, the insurer must apply all
statutes and rules consistent with their provisions[.]”). As
part of doing so, the insurer must assign the claimant a dis-
ability rating based on the physician’s objective findings. If
the physician’s findings fall “between the listed impairment
values,” the insurer is to use the higher rating:
“[O]nly impairment values listed in these rules are to be
used in determining impairment. Prorating or interpolat-
ing between the listed values is not allowed. For findings
that fall between the listed impairment values, the next
higher appropriate value is used for rating.”
OAR 436-035-0007(12).
Once the insurer issues a notice of claim closure,
the claimant has 60 days to request reconsideration by the
director. ORS 656.268(5)(e). The insurer also may request
606 Cascade Tissue Group Sales v. Hibbs
reconsideration, but “based only on disagreement with the
findings used to rate impairment,” and such request must
be made within seven days. Id. Upon issuance of the direc-
tor’s reconsideration order, any party who objects to it “may
request a hearing under ORS 656.283 within 30 days from
the date of the reconsideration order.” ORS 656.268(6)(g); see
also ORS 656.268(9) (limiting the hearing to issues raised
and preserved before the director or arising out of the recon-
sideration order). That hearing will take place before an
administrative law judge (ALJ), who then issues a written
order. ORS 656.283(3)(a). The ALJ may impose a penalty in
some circumstances, including if a notice of closure is found
“not reasonable,” ORS 656.268(5)(f), and also may assess an
attorney fee if statutorily authorized. The reasonableness of
a notice of closure must be evaluated based on the informa-
tion available to the insurer at the time of closure. Snyder v.
SAIF, 287 Or App 361, 371, 402 P3d 743 (2017).
The ALJ’s order becomes final in 30 days, unless
a party “requests a review by the Workers’ Compensation
Board under ORS 656.295.” ORS 656.289(3). If board review
is requested, the board conducts its review based on the
existing record and such oral or written argument as it may
receive. ORS 656.295(5). “The board may affirm, reverse,
modify or supplement the order of the [ALJ] and make such
disposition of the case as it determines to be appropriate.”
ORS 656.295(6). The board’s order becomes final in 30 days,
unless a party “appeals to the Court of Appeals for judicial
review pursuant to ORS 656.298.” ORS 656.295(8). In the
event of an appeal, we conduct our review based “on the
entire record forwarded by the board.” ORS 656.298(7).
ANALYSIS
We turn to the specifics of this case. The histori-
cal facts are undisputed. Claimant was injured at work in
2016. Cascade accepted his claim for a cervical strain and
concussion. The claim was closed six months later, but then
reopened for newly accepted conditions of anxiety disorder,
somatic symptom disorder, and unspecified depressive dis-
order. In 2021, claimant was deemed medically stationary
and referred for a closing medical examination.
Cite as 354 Or App 602 (2026) 607
Dr. Schneider performed the closing medical exam-
ination. His stated task was to determine “the extent of per-
manent impairment” from claimant’s three accepted mental
conditions. Schneider issued a 19-page report containing his
findings, which were made with reference to OAR 436-035-
0400. As to the anxiety disorder, Schneider found claimant’s
impairment to be “Class 3, minimal to mild: 58 percent.”
As to the depressive disorder, Schneider found claimant’s
impairment to “again * * * fall within the minimal to mild
range of class 3” at “Class 3: 58 percent.” As to the somatic
symptom disorder, Schneider found claimant’s impairment
to be “Class 3, mild: 66 percent.”
Cascade used Schneider’s findings to rate claim-
ant’s permanent impairment for purposes of claim closure.
On July 5, 2022, it issued a notice of closure, recognizing “66
percent loss of the whole person for impairment to your [b]
rain” based on “Class 3 Mild” impairment. Both claimant
and Cascade requested reconsideration. On reconsideration,
although claimant had not challenged the closure itself, the
notice of closure was ordered to be rescinded due to Schneider’s
findings being insufficient to determine whether claimant’s
impairment was minimal, mild, or moderate. Claimant then
requested a hearing, seeking a penalty for unreasonable clo-
sure based on the reconsideration decision. After a hearing,
the ALJ found that Cascade “acted unreasonably by clos-
ing this claim without seeking clarification as to what level
of impairment claimant actually has[,]” specifically with
respect to the anxiety and depressive disorders for which
Schneider found “minimal to mild” impairment. The ALJ
acknowledged that Cascade “[a]rguably” acted reasonably,
given that the “deficiency in Dr. Schneider’s report was not
readily apparent,” given that Cascade used the higher value
of “mild” in closing the claim (which the ALJ described as
“commendable”), and given that claimant himself did not
raise any issue of premature closure on reconsideration. But
he ultimately found the closure unreasonable and, on that
basis, assessed a penalty under ORS 656.268(5)(f) and an
attorney fee under ORS 656.382(1). Cascade appealed to the
board. In a 2-1 decision, the majority of the board adopted
the ALJ’s order and assessed an additional attorney fee
under ORS 656.382(3).
608 Cascade Tissue Group Sales v. Hibbs
Cascade seeks judicial review of the board’s order. In
its first assignment of error, Cascade argues that the board
erred as a matter of law in finding that there was insuf-
ficient information to close the claim and that the closure
was thus unreasonable. In its second assignment of error,
Cascade argues in the alternative that the board’s order is
not supported by substantial evidence as to the sufficiency
of the information for claim closure. Because it is disposi-
tive, we address only the first assignment.
We begin with preservation, which is contested.
ORAP 5.45(1) requires preservation of error in a lower court
for us to consider an issue on appeal, and the same require-
ment applies to administrative proceedings. VanSpeybroeck
v. Tillamook County, 221 Or App 677, 690, 191 P3d 712
(2008). Preservation rules are “pragmatic as well as pru-
dential,” and the “touchstone” is “procedural fairness to the
parties and to the [lower tribunal].” Peeples v. Lampert, 345
Or 209, 220, 191 P3d 637 (2008). “We evaluate whether an
issue is adequately preserved in light of the underlying pur-
poses of the preservation rule—to allow the [lower tribu-
nal] to consider a contention and correct any error, to allow
the opposing party an opportunity to respond to a conten-
tion, and to foster a full development of the record.” State v.
Bordeaux, 323 Or App 60, 70, 522 P3d 900 (2022), rev den,
371 Or 60 (2023) (internal quotation marks omitted).
Here, having reviewed the record, we conclude that
Cascade adequately preserved its claim of error. Whether
it was reasonable for Cascade to close the claim based on
Schneider’s findings was squarely before the board. Claimant
takes issue with the fact that Cascade did not expressly cite
OAR 436-035-0007(12) to the board, but we do not view that
as controlling, especially when Cascade’s position was aligned
with the substance of that rule. See State v. Hitz, 307 Or 183,
188, 766 P2d 373 (1988) (whereas it “ordinarily is essential”
to raise an issue below to preserve it for appeal, it is less
essential to “identify[ ] a source for a claimed position,” and
least essential to “mak[e] a particular argument” (emphases
omitted)). The claim of error is adequately preserved.
We proceed to the merits. The board’s determination
that Cascade acted unreasonably in closing the claim turns
Cite as 354 Or App 602 (2026) 609
on a purported deficiency in Schneider’s findings regarding
claimant’s anxiety and depressive disorders. In the board’s
view, Schneider’s finding of “minimal to mild” impairment
from each of those disorders was unclear regarding the gra-
dation of impairment, such that Cascade needed to seek
clarification from Schneider before it could close the claim.
Recall that claimant’s mental disorders are all subject to
OAR 436-035-0400(5)(c), which provides for three grada-
tions in Class 3—”[m]inimal (50%), mild (66%), or moderate
(81%).”
Cascade argues that the board “erroneously equated
the ‘findings’ that must be provided by the medical expert in
the closing report with the ‘rating’ that must be performed
by [the] carrier.” Relatedly, Cascade argues that OAR 436-
035-0007(12) necessarily contemplates that physicians’
objective findings on permanent impairment will sometimes
be expressed in percentages of impairment that lie between
the listed impairment values for the applicable rating rules
and instructs insurers how to handle that exact situation—
by using the higher rating.
In response, claimant defends the board’s order.
Claimant agrees with Cascade that “the attending physician
provides the ‘findings,’ and the insurer at closure then rates
that finding of impairment.” Claimant argues, however,
that Schneider’s “minimal to mild” finding was unclear and
made it impossible for Cascade to rate claimant’s perma-
nent impairment. He contends that, in finding the impair-
ment “minimal to mild,” Schneider essentially found that
two ratings applied and left it to Cascade to “choose a rat-
ing,” either arbitrarily or by improperly using its own “med-
ical expertise.”
Having considered all of the parties’ arguments, we
conclude that the board erred. We start from the premise
on which both parties agree—that the physician who con-
ducts the closing medical examination must make objective
findings on permanent impairment, which the insurer must
then use to rate the permanent impairment. That is con-
sistent with OAR 436-035-0007(12), which provides, “For
findings that fall between the listed impairment values, the
next higher appropriate value is used for rating.” (Emphases
610 Cascade Tissue Group Sales v. Hibbs
added.) We understand OAR 436-035-0007(12) to require
insurers to use the physician’s findings to rate permanent
impairment, to prohibit insurers from “[p]rorating or inter-
polating between the listed values” in rating impairment,
and to require insurers to instead use “the next higher
appropriate value” if the findings fall between listed values.
Given the difference between findings and ratings,
Cascade cannot be found to have acted unreasonably in
closing the claim. Schneider’s findings are clear. Schneider
found claimant’s anxiety disorder to be “Class 3, minimal
to mild: 58 percent”; found claimant’s depressive disorder to
“again * * * fall within the minimal to mild range of class 3”
at “Class 3: 58 percent”; and found claimant’s somatic symp-
tom disorder to be “Class 3, mild: 66 percent.” Cascade used
those findings to rate claimant’s permanent impairment
as “Class 3 Mild,” based on the Class 3 gradations in OAR
436-035-0400(5)(c)—minimal (50%), mild (66%), and moder-
ate (81%)—and the requirement in OAR 436-035-0007(12)
to use the higher rating for “findings that fall between the
listed impairment values.”
There is no dispute regarding Schneider’s find-
ing of “Class 3, mild: 66 percent” impairment from the
somatic symptom disorder. As for the anxiety disorder and
the depressive disorder, for each of those, Schneider made
an objective finding of the precise percentage of claimant’s
impairment, 58 percent, and we do not see how identifying
58 percent as falling between “minimal (50%)” and “mild
(66%)” made his findings ambiguous or otherwise insuffi-
cient. Schneider found a specific percentage of impairment.
That percentage falls between the listed impairment val-
ues for minimal (50%) and mild (66%), so, under OAR 436-
035-0007(12), Cascade was required to use the higher rating
of Class 3 mild, which it did. There is nothing ambiguous
about Schneider’s findings, nor did they fail to supply the
necessary information for Cascade to rate the impairment.
In so concluding, we necessarily disagree with
claimant that the board could ignore Schneider’s “58 per-
cent” findings in evaluating whether his report provided
sufficient information for Cascade to rate claimant’s perma-
nent impairment and close the claim. We also disagree that
Cite as 354 Or App 602 (2026) 611
Schneider’s description of 58 percent as “minimal to mild,”
or “within the minimal to mild range,” equates to a find-
ing of “minimal or mild” and left it for Cascade to “choose
a rating” at will or by improper use of “medical expertise.”
The natural reading of “minimal to mild,” or “within the
minimal to mild range,” is that the found percentage of
impairment (58%) falls between the defined values for mini-
mal (50%) and mild (66%), which is true. And OAR 436-035-
0007(12) dictates which rating Cascade had to “choose” in
that scenario—the higher one. In rating claimant’s impair-
ment as Class 3 mild based on Schneider’s findings, Cascade
simply applied the law. See OAR 436-030-0020(3) (“When
determining disability and issuing the Notice of Closure,
the insurer must apply all statues and rules consistent with
their provisions[.]”). It did not exercise “medical expertise”
(as claimant argues) or do something “commendable” (as the
ALJ suggested). There was no reason for Cascade to seek
“clarification” from Schneider before rating impairment,
when Schneider’s findings provided all the necessary infor-
mation, and OAR 436-035-0007(12) dictated how to use it.
Based on the information that it had at the time
of closure, Cascade cannot be said to have acted unreason-
ably in closing the claim without sufficient information to
rate claimant’s permanent impairment. The board therefore
erred in assessing a penalty and attorney fees.
Reversed.