Darcell Wick, as Personal Representative of the Estate of Geraldine Harris v. Orange Park Mgt, LLC, D/B/A Oak View Rehabilitation Center; Kingsley Avenue Mgt, LLC; William Stewart Swain; Laverne Patrick Herzog; And James David Prater
CourtDistrict Court of Appeal of Florida
Date FiledAugust 23, 2021
Docket1D20-3778
StatusPublished
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Full Opinion
FIRST DISTRICT COURT OF APPEAL
STATE OF FLORIDA
_____________________________
No. 1D20-3778
_____________________________
DARCELL WICK, as Personal
Representative of the Estate of
Geraldine Harris,
Appellant,
v.
ORANGE PARK MGT, LLC, d/b/a
Oak View Rehabilitation Center;
KINGSLEY AVENUE MGT, LLC;
WILLIAM STEWART SWAIN;
LAVERNE PATRICK HERZOG; and
JAMES DAVID PRATER,
Appellees.
_____________________________
On appeal from the Circuit Court for Duval County.
Robert M. Dees, Judge.
August 23, 2021
ROWE, C.J.
After her mother died in a nursing home, Darcell Wick, as
personal representative of her mother’s estate, sued the nursing
home and its agents. Wick alleged negligence, wrongful death, and
a violation of the nursing home resident’s statutory bill of rights.
The defendants, Orange Park Mgt., LLC; Kingsley Avenue Mgt.,
LLC; William Stewart Swain; Laverne Patrick Herzog; and James
David Prater (collectively, Orange Park), moved to compel
arbitration, citing the arbitration clause in the nursing home’s
admission agreement. Wick opposed the motion, arguing that the
cost of arbitration was so expensive that it rendered the arbitration
clause invalid. She also argued that the arbitration agreement was
void as a matter of public policy. Orange Park countered that the
agreement did not violate public policy. It also argued that the
prohibitive cost of arbitration was not a stand-alone defense to
arbitration. Rather, it was part of an unconscionability defense,
requiring Wick to show that the arbitration clause was both
substantively and procedurally unconscionable. Because Wick did
not allege or prove procedural unconscionability, Orange Park
asserted that the arbitration clause was enforceable. The trial
court agreed and granted the motion to compel arbitration.
Wick appeals the trial court’s order compelling arbitration.
She asserts that the trial court erred by (1) concluding that
prohibitive cost was not a stand-alone defense to arbitration, (2)
determining that the agreement was not void as a matter of public
policy, and (3) requiring Wick to arbitrate with persons not party
to the arbitration agreement. We affirm the third issue without
further discussion because Wick failed to preserve her argument
for appellate review. We affirm the first and second issues for the
reasons explained below.
I. Analysis
Because the order granting the motion to compel turns on the
construction of the arbitration agreement, our review is de novo.
See CEFCO v. Odom, 278 So. 3d 347, 351 (Fla. 1st DCA 2019).
The Florida Arbitration Code (FAC) provides:
Two or more parties may agree in writing to submit
to arbitration any controversy existing between them at
the time of the agreement, or they may include in a
written contract a provision for the settlement by
arbitration of any controversy thereafter arising between
them relating to such contract or the failure or refusal to
perform the whole or any part thereof.
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§ 682.02, Fla. Stat. (2010).
In Florida, arbitration agreements are favored. See Jackson v.
Shakespeare Found., Inc., 108 So. 3d 587, 593 (Fla. 2013) (“Courts
generally favor [arbitration] provisions, and will try to resolve an
ambiguity in an arbitration provision in favor of arbitration.”). A
party to an arbitration agreement may file a motion in the trial
court seeking to compel the parties to proceed to arbitration. See
§ 682.03(1), Fla. Stat. (2010). When evaluating a motion to compel
arbitration, a trial court must consider three factors: “(1) whether
a valid written agreement to arbitrate exists; (2) whether an
arbitrable issue exists; and (3) whether the right to arbitrate was
waived.” Basulto v. Hialeah Auto., 141 So. 3d 1145, 1152 (Fla.
2014) (quoting Seifert v. U.S. Home Corp., 750 So. 2d 633, 636 (Fla.
1999)).
The arbitration agreement here provides:
Optional Arbitration Clause: Any action dispute,
claim or controversy of any kind (tort, contract, equitable
or statutory, including by not limited to claims of
violations of Resident’s Rights) now existing or hereafter
arising between the parties, in any way arising from or
relating to this Agreement governing the Resident’s stay
at the Facility, shall be resolved by binding arbitration.
Such binding arbitration shall be governed by the
provisions of the Florida Arbitration Code, F.S. 682.01 et
seq. As appropriate and in the event that the Florida
Arbitration Code is deemed to not apply, binding
arbitration shall be governed by the Federal Arbitration
Act. OPTIONAL: If the parties do not agree to this
Arbitration Clause, please mark an X to void this
clause only.
Arguing that the arbitration agreement was invalid, Wick
sued in the circuit court. Orange Park then moved to compel
arbitration. The only question before the trial court and at issue
on appeal pertains to the first factor of the three-factor test
approved in Seifert: was the arbitration agreement valid?
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To answer that question, the trial court must consider
standard contract defenses such as fraud, duress, or
unconscionability. Shotts v. OP Winter Haven, Inc., 86 So. 3d 456,
464 (Fla. 2011); see also Gainesville Health Care Ctr., Inc. v.
Weston, 857 So. 2d 278, 283 (Fla. 1st DCA 2003) (holding that the
FAC permits a challenge to the validity of an arbitration
agreement based on any state-law contract defense). But an
arbitration agreement may also be invalidated on public policy
grounds. See Shotts, 86 So. 3d at 474.
Wick did not challenge the arbitration agreement on grounds
of fraud or duress. She argued only that the agreement was invalid
because, five years after the parties executed the agreement, the
cost of arbitration was too prohibitively expensive for Wick to
prosecute her statutory claims. Taking Wick’s argument as one
seeking to invalidate the arbitration agreement on grounds of
unconscionability, the trial court, applying the traditional test for
unconscionability, concluded that Wick had the burden to prove
both procedural and substantive unconscionability. See Basulto,
141 So. 3d at 1157–58.
Even so, Wick offered two reasons that she did not have to
show procedural unconscionability for the trial court to find that
the arbitration agreement was invalid. First, relying on judicial
constructions of the Federal Arbitration Act (FAA) establishing the
prohibitive cost of arbitration as a stand-alone defense to an
arbitration agreement, Wick argued that the prohibitive-cost
doctrine applies equally to an arbitration agreement governed by
Florida law. Second, Wick argued that the agreement was void as
a matter of public policy. The court determined that prohibitive
cost is not a stand-alone defense to an arbitration agreement
governed by Florida law and rejected Wick’s public policy
argument. For those reasons, the trial court granted Orange Park’s
motion to compel arbitration.
Wick argues that the trial court reversibly erred when it
rejected prohibitive cost as a stand-alone defense to the arbitration
agreement and when it concluded that the agreement did not
violate public policy. Both of Wick’s arguments lack merit.
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A. Prohibitive Cost as a Stand-Alone Defense
Wick’s argument on the prohibitive cost defense does not fail
for want of legal authority. Several decisions from the United
States Supreme Court suggest that a trial court may find an
arbitration agreement invalid based only on the prohibitive cost of
arbitration when the cost of arbitration prevents a party from
effectively vindicating her statutory rights under federal law.
Green Tree Fin. Corp.-Ala. v. Randolph, 531 U.S. 79 (2000). The
“effective vindication” exception to an arbitration agreement
governed by the FAA was first expressed in Mitsubishi Motors
Corp. v. Soler Chrysler-Plymouth, Inc., 473 U.S. 614, 637 n.19
(1985). There, the United States Supreme Court reasoned that a
court could invalidate, on public policy grounds, arbitration
agreements that “operat[e] . . . as a prospective waiver of a party’s
right to pursue statutory remedies.” Id.; see also 14 Penn Plaza
LLC v. Pyett, 556 U.S. 247, 273—74 (2009) (recognizing the
existence of the effective vindication exception, though not
applying it to invalidate the arbitration agreement at issue). The
effective vindication exception “rest[s] on the principle that other
federal statutes stand on equal footing with the FAA.” Ferguson v.
Corinthian Colls., Inc., 733 F.3d 928, 936 (9th Cir. 2013). Thus,
when the cost of arbitration is so expensive that it prevents a party
from effectively vindicating federal statutory rights, a court may
determine that the arbitration agreement is invalid on that ground
alone. Green Tree, 531 U.S. at 90.
Even so, while it has judicially recognized the effective
vindication exception to the FAA, the Supreme Court has
repeatedly declined to apply the exception to invalidate an
arbitration agreement in any case before it. See Am. Express Co. v.
Italian Colors Rest., 570 U.S. 228, 235–36 (2013) (describing the
“effective vindication” exception as a “judge-made exception to the
FAA” and pointing out that the Court had “declined to apply it to
invalidate the arbitration agreement at issue” and in any case the
Court had decided since the exception “originated as dictum in
Mitsubishi Motors”).
With this understanding of the origins of the effective
vindication exception, the question here is: how do the Supreme
Court’s decisions in Mitsubishi, Green Tree, and Italian Colors,
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judicially establishing prohibitive cost as a stand-alone defense to
an arbitration agreement governed by the FAA, inform whether
the defense is available to invalidate an arbitration agreement
controlled by the FAC?
The Supreme Court has not extended the effective vindication
exception or the prohibitive-cost defense to claims arising under
state law. And state courts have reached different conclusions
about whether to recognize prohibitive cost as a stand-alone
defense to an agreement governed by a state arbitration law and
raising state statutory claims. Compare Stokes v. Allenbrooke
Nursing and Rehab. Ctr., LLC, No. W2019-01983-COA-R3-CV,
2020 WL 5536704, at *5 (Tenn. Ct. App. Sept. 15, 2020) (holding
that when the claims at issue implicate only state law “and not a
federal statutory right, state unconscionability law must be the
polestar for examining a cost prohibitive argument, not Green Tree
and its progeny”); with Falls v. 1CI, Inc., 57 A.3d 521, 539 (Md. Ct.
Spec. App. 2012) (finding the reasoning in Green Tree to be
persuasive).
The Florida Supreme Court has not addressed whether a trial
court may invalidate an arbitration agreement governed by the
FAC based only on the prohibitive cost of arbitration. But Florida’s
district courts have. And they have reached different conclusions.
The Second and Fifth Districts have held that prohibitive cost
is a stand-alone defense to an arbitration agreement. See Zephyr
Haven Health & Rehab Ctr., Inc. v. Hardin, 122 So. 3d 916, 922
(Fla. 2d DCA 2013) (explaining that although the plaintiff did not
meet her burden to show that the costs of arbitration were
prohibitive, a trial court could invalidate an arbitration agreement
based on “some showing of individualized prohibitive expense”);
FI-Tampa, LLC v. Kelly-Hall, 135 So. 3d 563, 567 (Fla. 2d DCA
2014) (explaining that “since Green Tree[,] the issue of the
prohibitive costs of arbitration has developed into a separate
defense to the enforcement of an arbitration agreement);
Catastrophe Servs., Inc. v. Fouche, 145 So. 3d 151, 155–56 (Fla. 5th
DCA 2014) (same); Fi-Evergreen Woods, LLC v. Estate of Vrastil,
118 So. 3d 859 (Fla. 5th DCA 2013) (same).
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But the Fourth District reached the opposite conclusion. See
Stewart Agency, Inc. v. Robinson, 855 So. 2d 726, 728–29 (Fla. 4th
DCA 2003) (on motion for rehearing). It held that a trial court
should consider the costs of arbitration under the substantive
unconscionability prong of the traditional unconscionability
analysis. Id. at 728. Thus, a party asserting prohibitive cost must
also show procedural unconscionability for a trial court to find an
arbitration agreement invalid. Id.
This Court has mentioned the prohibitive-cost defense once,
in Brasington v. EMC Corp., 855 So. 2d 1212 (Fla. 1st DCA 2003).
There, this Court explained that the United States Supreme Court
in Green Tree had recognized that large arbitration costs could
prevent a litigant from effectively vindicating her federal statutory
rights. Id. at 1216. Even so, the Court did not decide whether the
prohibitive cost defense barred enforcement of the arbitration
agreement in that case because Brasington did not allege that “the
expenses of arbitration would be so high as to prevent her from
pursing her claims.” Id. Thus, any statement in Brasington
suggesting that prohibitive cost is a stand-alone defense to
enforcement of an arbitration agreement is “obiter dictum, pure
and simple.” Doherty v. Brown, 14 So. 3d 1266, 1267 (Fla. 1st DCA
2009).
Based on our examination of these decisions, we find no
persuasive authority for extending the judicially-crafted effective
vindication exception and prohibitive-cost defense to an agreement
governed by the FAC and presenting a claim arising under state
law. The United States Supreme Court has not applied the
effective vindication exception to the FAA or the prohibitive-cost
defense to invalidate an arbitration agreement in any case since it
recognized the effective vindication exception in dicta thirty-six
years ago. Absent direction from the Florida Legislature or the
Florida Supreme Court, we decline to judicially craft an exception
to the FAC based on the prohibitive cost of arbitration. It is simply
not the role of the judiciary to rewrite the terms of a contract the
parties freely negotiated at arms length. Cf. Progressive Am. Ins.
Co. v. Broward Ins. Recover Ctr., LLC, 46 Fla. L. Weekly D1209
(Fla 4th DCA May 27, 2021) (Artau, J., concurring) (“[I]n the
absence of legislative authority, we should not apply [the
prohibitive-cost] doctrine to rewrite this or any other contractual
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provision.”). Indeed, “courts are powerless to rewrite contracts or
interfere with the freedom of contracts or substitute [their]
judgment for that of parties to the contract in order to relieve one
of the parties from apparent hardships of an improvident bargain.”
See Quinerly v. Dundee Corp., 31 So. 2d 533, 534 (Fla. 1947).
Rather, we will follow the Florida Supreme Court’s instruction
in Basulto and consider the validity of arbitration agreements
governed by the FAC by applying the traditional contract defenses
of fraud, duress, and unconscionability. 141 So. 3d at 1152. Thus,
when a party seeking to avoid arbitration asserts that the costs of
arbitration are prohibitive, that argument informs only the
substantive unconscionability prong of the traditional test for
unconscionability. See Robinson, 855 So. 2d at 728–29. Put
differently, even if a party shows that the costs of arbitration are
“so high as to make access to the forum impracticable,” a court
cannot find the arbitration agreement invalid unless the party also
shows procedural unconscionability. See Italian Colors, 570 U.S.
at 235–36; Basulto, 141 So. 3d at 1158.
Applying our holding to this case, Wick’s prohibitive cost
defense fails. Even assuming she could show that the arbitration
agreement was substantially unconscionable, Wick never alleged
or presented any evidence of procedural unconscionability.
Because there was no evidence of procedural unconscionability,
Wick’s prohibitive cost argument fails. See Shotts, 86 So. 3d at 464.
B. Public Policy Defense
Even so, Wick, argues that the trial court should have found
that the arbitration agreement with Orange Park was void as a
matter of public policy. Citing the Florida Supreme Court’s
decision in Shotts, Wick contends that the agreement violates
public policy because the prohibitive cost of arbitration
substantially diminishes the remedy provided under the Nursing
Home Residents Act (NHRA). See § 400.023, Fla. Stat. (2010). She
asserts that the cost of arbitration prevents her from effectively
obtaining remedies available to her under the NHRA—but not
because the agreement itself eliminates a statutory remedy.
Instead, Wick argues that the agreement deprives her of remedies
available under the statute based on circumstances outside the
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agreement—her inability to pay the costs of arbitration. This is a
misapplication of Shotts.
In Shotts, the supreme court explained that “any arbitration
agreement that substantially diminishes or circumvents
[statutory] remedies stands in violation of the public policy of the
State of Florida and is unenforceable.” 86 So. 3d at 474. The Court
held that the arbitration agreement in that case violated public
policy because the agreement eliminated statutory remedies
available to the plaintiff under the NHRA. Id. at 472. Contrary to
the provisions of the NHRA allowing a plaintiff to recover punitive
damages, the arbitration agreement prevented arbitrators from
awarding punitive damages. Id. at 471; see also Sarasota Facility
Operations, LLC v. Manning, 112 So. 3d 712, 714 (Fla. 2d DCA
2013) (explaining that the issue in Shotts was whether the rules of
a particular arbitration forum “were void as against public policy
because they limited the remedies available to a litigant”); Estate
of Deresh ex rel. Schneider v. FS Tenant Pool III Tr., 95 So. 3d 296,
299 (Fla. 4th DCA 2012) (explaining that the analysis in Shotts
“focused solely on the [American Health Lawyers Association]-
rules provision, which provided that the arbitrator could not award
‘consequential, exemplary, incidental, punitive or special
damages’”). On its face, the agreement at issue in Shotts limited
statutory remedies under the NHRA and would have applied to
any nursing home resident who signed the agreement. Id.
Unlike the agreement examined in Shotts, the arbitration
agreement here does not eliminate or limit a statutory remedy
available to Wick under the NHRA. Instead, Wick’s public policy
argument for invalidating the agreement on grounds of the
prohibitive cost of arbitration depends solely on her own financial
circumstances existing five years after the parties executed the
agreement. Taking the approach suggested by Wick, a trial court
could invalidate an arbitration agreement on public policy grounds
based only on the post-hoc financial circumstances of a party
seeking to avoid arbitration. Shotts does not compel such a result.
This is because nothing on the face of the arbitration agreement
eliminates or limits any remedy available to Wick. As a result,
Shotts does not support Wick’s argument that the arbitration
agreement with Orange Park is void as a matter of public policy.
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II. Conclusion
For the reasons above, we affirm the trial court’s order
compelling the parties to proceed with arbitration. Further, as to
whether prohibitive cost can be a stand-alone defense to an
arbitration agreement governed by the FAC, we certify conflict
with the decisions of the Second District and the Fifth District in
Zephyr Haven Health & Rehab Center, Inc. v. Hardin, 122 So. 3d
916 (Fla. 2d DCA 2013); FI-Tampa, LLC v. Kelly-Hall, 135 So. 3d
563 (Fla. 2d DCA 2014); Catastrophe Services., Inc. v. Fouche, 145
So. 3d 151 (Fla. 5th DCA 2014); and Fi-Evergreen Woods, LLC v.
Estate of Vrastil, 118 So. 3d 859 (Fla. 5th DCA 2013).
AFFIRMED and CONFLICT CERTIFIED.
ROBERTS, J., concurs; JAY, J., dissents without opinion.
_____________________________
Not final until disposition of any timely and
authorized motion under Fla. R. App. P. 9.330 or
9.331.
_____________________________
Jessie L. Harrell of The Harrell Firm, Jacksonville, for Appellant.
Geoffrey D. Sessions, Adam G. Prom, and Elisabeth A. Avilla of
Hall Booth Smith, P.C., Jacksonville, for Appellees.
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