Master Collision Repair, Inc. D/B/A Gerber Collision v. Michael Waller
CourtDistrict Court of Appeal of Florida
Date FiledNovember 3, 2021
Docket1D20-3566
StatusPublished
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Full Opinion
FIRST DISTRICT COURT OF APPEAL
STATE OF FLORIDA
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No. 1D20-3566
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MASTER COLLISION REPAIR, INC.
d/b/a GERBER COLLISION,
Appellant,
v.
MICHAEL WALLER,
Appellee.
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On appeal from the Circuit Court for Duval County.
Gary L. Wilkinson, Judge.
November 3, 2021
ROBERTS, J.
In this employment appeal, Master Collision Repair, Inc. d/b/a
Gerber Collision (“Employer”) seeks review of a final judgment
awarding damages to Michael Waller (“Mr. Waller”) for improper
termination. Employer asks this Court to reverse the final
judgment because it properly terminated Mr. Waller under the
terms of his Employment Agreement. We agree and reverse.
Facts
Employer hired Mr. Waller as a market manager for its
automotive collision repair business, which meant Mr. Waller was
responsible for the operational management of several locations
under Employer’s umbrella. On March 7, 2018, Mr. Waller was in
Employer’s Palatka store to conduct fit testing for respiratory
masks certain employees had to wear when performing tasks like
sanding and painting. While there, Mr. Waller repeatedly referred
to the respiratory mask as a “KKK hood.” Mr. Waller then asked
a black employee who worked in the front office and was not part
of the fit test group (“the office employee”) if he would be offended
if the mask was referred to as a “KKK hood” and if he wanted to
try it on.
By the next day, senior management and human resources
(“HR”) were aware of employee complaints about Mr. Waller’s
behavior. HR immediately began an investigation wherein the
Palatka store’s general manager confirmed Mr. Waller asked
employees taking the fit test to put on the “KKK hood.” Mr. Waller
admitted he referred to the mask as a “KKK hood” and admitted
he asked the office employee to try it on, but claimed he was joking.
A few days later, the office employee tendered a resignation letter
detailing Mr. Waller’s conduct and the distress it had caused him.
HR presented its findings to senior management who
determined the complaints against Mr. Waller were substantiated
and determined his conduct violated Employer’s policies. * On
March 13, 2018, senior management notified Mr. Waller he was
* Mr. Waller had received a copy of the Employee Handbook
and was aware of Employer’s Unlawful Harassment Policy, which
defined harassment to include, among other things: verbal or
physical conduct that “denigrates or shows hostility or aversion
toward an individual because of their race, color . . . for the purpose
or effect of creating an intimidating, hostile or offensive working
environment.” Other forms of harassment were defined to include:
“making slurs or threats; rude, derogatory, or demeaning
comments; unwelcome jokes; bullying; and teasing. . . . These
types of harassment may be targeted at a person’s race, color,
personal appearance[.]” The Handbook stated Employer would
investigate harassment complaints and take appropriate
disciplinary action if necessary, which could include termination.
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terminated for cause under section 5.2.4 of the Employment
Agreement, effective immediately.
Mr. Waller sued Employer for breach of contract, arguing he
was improperly terminated because he had not received written
notice and a thirty-day cure period under the terms of the
Employment Agreement. After a bench trial, the circuit court
entered final judgment in favor of Mr. Waller and awarded him
damages of severance pay and health benefits for a six-month
period. This appeal followed.
Standard of Review
We review the circuit court’s interpretation of the
Employment Agreement de novo. See Korkmas v. Onyx Creative
Grp., 298 So. 3d 690, 693 (Fla. 1st DCA 2020) (citing Rose v.
Steigleman, 32 So. 3d 644, 645 (Fla. 1st DCA 2010)). As with any
contract, when the language of an employment agreement is clear
and unambiguous, it must be interpreted and enforced in
accordance with its plain meaning. See Crapo v. Univ. Cove
Partners, Ltd., 298 So. 3d 697, 700 (Fla. 1st DCA 2020) (citing
CitiMortgage, Inc. v. Turner, 172 So. 3d 502, 504 (Fla. 1st DCA
2015)).
Analysis
Mr. Waller’s Employment Agreement provided, in relevant
part:
5.2.4 TERMINATION FOR CAUSE. EMPLOYER
has the right, at any time during the Term or any renewal
thereof, exercisable by serving written notice, effective in
accordance with its terms, to terminate EMPLOYEE’s
employment under this Agreement for “Cause” (as
hereinafter defined). If such right is exercised,
EMPLOYER’S obligation to EMPLOYEE shall be limited
to the payment and/or satisfaction of unpaid Base
Compensation and Benefits accrued up to the effective
date specified in EMPLOYER’S notice of termination. As
used in this Section 5, the term “Cause” shall mean:
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a. the willful failure and/or gross negligence of
EMPLOYEE in the performance of his duties hereunder
. . . or the material breach by EMPLOYEE of the terms
and conditions of this Agreement, which willful failure
and/or gross negligence, failure or breach, as the case may
be, has not been cured within thirty (30) days after
EMPLOYEE’S receipt of written notice thereof from
EMPLOYER, specifying in reasonable detail the facts and
circumstances constituting such gross negligence, failure
or breach, as the case may be; or
b. the determination by EMPLOYER, in good faith
and in exercise of its reasonable judgment, that
EMPLOYEE has committed an act or acts, which
constitute:
1. a felony or misdemeanor involving bodily harm, or
2. dishonesty, disloyalty or fraud with respect to
Employer, excluding for this purpose an isolated and
inadvertent action not taken in bad faith by Employee
and which is remedied by Employee promptly after
Employer has delivered written notice thereof to
Employee;
3. a violation of the terms and conditions of this
Agreement.
“The law is . . . well-settled that courts are required ‘to read
provisions of a contract harmoniously in order to give effect to all
portions thereof.’” Holmes v. Fla. A & M Univ., 260 So. 3d 400, 405
(Fla. 1st DCA 2018) (quoting City of Homestead v. Johnson, 760
So. 2d 80, 84 (Fla. 2000)).
To “harmonize” section 5.2.4, the circuit court stated:
In order to give effect to both sections 5.2.4(a) and
5.2.b(3), either the contract may be interpreted to require
[Employer] to exhaust the requirements contained in
section 5.2.4(a) before it can terminate [Mr. Waller] for
cause pursuant to section 5.2.4(b)(3), or the requirements
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of section 5.2.4(a) may be deemed incorporated into
section 5.2.4(b)(3).
The court concluded Employer improperly terminated Mr.
Waller without first providing section 5.2.4(a)’s notice and
opportunity to cure. This was error. The court’s interpretation
ignores the plain language of the Employment Agreement, which
contains an “or” between subsections (a) and (b). In other words,
the Employment Agreement plainly defines “cause” to mean
conduct in (a) or conduct in (b)(1)–(3). The court’s interpretation
allows sections 5.2.4(b)(1) and 5.2.4(b)(2) to remain untouched
while cleaving section 5.2.4(b)(3) from section 5.2.4(b) and
transferring it into section 5.2.4(a). Clearly, the Employment
Agreement provides two separate avenues for Employer to
terminate an employee for “cause” based upon a violation of the
terms and conditions of the Employment Agreement: after notice
and cure under section 5.2.4(a) or after Employer determines “in
good faith and in exercise of its reasonable judgment” that said
violation occurred under section 5.2.4(b)(3). The circuit court erred
in conflating the two, and its reading improperly rendered section
5.2.4(b)(3) meaningless. See Universal Prop & Cas. Ins. Co. v.
Johnson, 114 So. 3d 1031, 1036 (Fla. 1st DCA 2013) (“[A] contract
will not be interpreted in such a way as to render a provision
meaningless when there is a reasonable interpretation that does
not do so.”).
Only section 5.2.4(a) contains a thirty-day notice and cure
provision; section 5.2.4(b) does not. Section 5.2.4(b)(3) gave
Employer leeway to terminate Mr. Waller immediately with
written notice for a violation of the terms and conditions of the
Employment Agreement without providing an opportunity to cure.
Under section 3 of the Employment Agreement, Mr. Waller was
responsible for performing his duties “in accordance with the
amendable direction, policies, and procedures prescribed from time
to time by Employer,” which would include Employer’s harassment
policy in the Employee Handbook. The circuit court erred in
concluding Employer failed to properly terminate Mr. Waller.
The circuit court also found Employer did not conduct a good
faith investigation or assess the ability to cure before terminating
Mr. Waller under section 5.2.4(b). The court found Employer failed
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to investigate Mr. Waller’s intent, and without intent, Mr. Waller’s
use of the term “KKK hood” might not be racial harassment. This
was error. The record is clear Mr. Waller was not terminated for
words alone, but also for his conduct. Mr. Waller not only used the
offensive term multiple times; he also invited a black employee to
try on the “KKK” hood.
Even so, Mr. Waller’s intent was irrelevant to the Employer’s
determination that his conduct constituted harassment as defined
by Employer. Employer’s Harassment Policy prohibited
employees from making racially offensive comments and from
making “rude, derogatory, or demeaning comments; [or]
unwelcome jokes.” The circuit court improperly interjected a
requirement for Employer to prove its “good faith investigation”
when the Employment Agreement simply required Employer to
make a determination “in good faith and in the exercise of its
reasonable judgment.” Employer performed an investigation,
corroborated the allegations against Mr. Waller, who did not deny
them, and determined Mr. Waller’s words and conduct violated its
policies. Employer properly exercised its right to terminate Mr.
Waller for cause under section 5.2.4(b)(3) of the Employment
Agreement.
For the foregoing reasons, the final judgment is reversed. The
case is remanded with instructions to enter judgment in favor of
Employer.
REVERSED and REMANDED.
ROWE, C.J., and JAY, J., concur.
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Not final until disposition of any timely and
authorized motion under Fla. R. App. P. 9.330 or
9.331.
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Jeffrey B. Jones and Nicole Dunlap of Littler Mendelson, P.C.,
Orlando, for Appellant.
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T.A. "Tad" Delegal, James C. Poindexter, and Alexandra Elizabeth
Underkofler of Delegal & Poindexter, P.A., Jacksonville, for
Appellee.
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