Cheryl L. Batcher v. Gaven Auto Sales, LLC
CourtNew Jersey Superior Court Appellate Division
Date FiledOctober 29, 2026
DocketA-4010-24
StatusUnpublished
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Full Opinion
NOT FOR PUBLICATION WITHOUT THE
APPROVAL OF THE APPELLATE DIVISION
This opinion shall not "constitute precedent or be binding upon any court ." Although it is posted on the
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SUPERIOR COURT OF NEW JERSEY
APPELLATE DIVISION
DOCKET NO. A-4010-24
CHERYL L. BATCHER,
ADMINISTRATOR OF THE
ESTATE OF JOHN JOSEPH
BATCHER, DECEASED, and
CALVIN FEUSTEL,
Plaintiffs-Appellants,
v.
GAVEN AUTO SALES, LLC,
BRENDAN J. GAVEN, and
BRIAN J. GAVEN,
Defendants-Respondents.
__________________________
Submitted September 23, 2026 โ Decided October 29, 2026
Before Judges Marczyk and Puglisi.
On appeal from the Superior Court of New Jersey, Law
Division, Morris County, Docket No. L-0861-25.
The Dann Law Firm, PC, attorneys for appellants
(Javier L. Merino and Andrew R. Wolf, on the briefs).
Fox Rothschild LLP, attorneys for respondents
(Timothy J. Broking, of counsel and on the brief; Jenna
M. Leanza, on the brief).
PER CURIAM
Plaintiffs Cheryl L. Batcher, Administrator of the Estate of John Joseph
Batcher, and Calvin Feustel appeal from a July 3, 2025 Law Division order
compelling arbitration and dismissing the complaint against defendants Gaven
Auto Sales, LLC, Brendan J. Gaven, and Brian J. Gaven. We affirm.
I.
Defendants operate a car dealership in New Jersey. According to
plaintiffs' complaint, they purchased a preowned vehicle from defendants based
on their representation it would pass motor vehicle inspection in Pennsylvania,
where plaintiffs reside.
In effectuating the sale, both parties signed a Retail Installment Contract
and Security Agreement (the Contract), which contained an arbitration
provision. The Contract's arbitration provision permitted either party to elect to
arbitrate any claim arising from or related to: the credit application; purchase
of the vehicle; condition of the vehicle; the Contract; insurance, maintenance,
service, or other contract; or any related transaction, occurrence, or relationship.
The party electing arbitration could choose to arbitrate with and under the rules
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of the American Arbitration Association (AAA), Judicial Arbitration and
Mediation Services, Inc., or National Arbitration and Mediation. The Contract
also contained a section entitled Rejection of Arbitration, permitting the
purchaser to reject the arbitration provision by checking a box. Plaintiffs did
not check the box.
The parties signed a separate document entitled Arbitration Clause
Addendum to Retail Installment Contract and Security Agreement (the
Addendum), which provided either party could elect to arbitrate
any controversy, claim, or disagreement, arising from
or relating to the Contract; the negotiation or breach of
the Contract, or the [v]ehicle's sale, purchase, lease, or
financing involving any buyer, co-signer, guarantor,
seller, Automotive Credit Corporation or any assignee,
agent, employee, surety, bonding company, or insurer
of any of these persons or entities. "Dispute" includes
any claim that a matter is not subject to arbitration.
The Addendum provided arbitration would be conducted by the AAA or,
with defendants' approval, by another arbitration organization. The Addendum
also contained a supersession provision, explaining it "supersede[d] any other
arbitration document [plaintiffs] may have signed along with the Contract."
Both the Contract and the Addendum allocated fee and payment responsibilities,
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albeit differently, 1 and provided the Federal Arbitration Act (FAA), 9 U.S.C. ยงยง
1-16, governed.
The parties also signed a document entitled Buyer's Order, which provided
if the parties entered into a retail installment contract, the terms of that contract
controlled any inconsistencies between the two documents. The Buyer's Order
also contained a box next to the sentence: "A separate Arbitration Agreement
is a part of this Contract." Neither party checked off the box.
After plaintiffs took ownership of the vehicle, it failed inspection "due to
a host of issues, including an improper computer adapter, two holes on the floor,
a rusted left rocker panel, dry rotted tires, and the emergency brake being
disconnected." Despite attempts to amicably resolve the matter, the parties were
unable to do so.
Plaintiffs filed a complaint alleging violations of the Used Car Lemon
Law, N.J.S.A. 56:8-67 to -80; and the Consumer Fraud Act, N.J.S.A. 56:8-1 to
-233. Defendants moved to compel arbitration and dismiss the complaint,
relying on a certification of counsel annexing the Contract. Plaintiffs'
1
The Contract provided defendants would advance plaintiffs' filing and
arbitration fee up to $2,500. The Addendum obligated plaintiffs to pay the
arbitration filing fee up to the amount required to file a small claims complaint;
defendants to pay the remainder, up to $1,500; and plaintiffs to pay any amount
over $1,500. It also required defendants to pay the arbitrator's fee.
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opposition attached the Addendum and Buyer's Order, contending the
conflicting arbitration provisions precluded mutual assent to arbitrate.
Defendants' reply did not address the Addendum's supersession clause.
Instead, for the first time during argument, defense counsel contended the
supersession clause resolved any inconsistencies between the agreements.
When plaintiffs' counsel objected to the belated argument, the court provided
plaintiffs the opportunity to respond. In their sur-reply, plaintiffs objected to
the belated argument, contended the supersession clause did not cure the lack of
mutual assent, and argued there was additional ambiguity because the
supersession clause conflicted with the Contract's merger clause. Plaintiffs also
claimed the complaint was outside the scope of arbitrable disputes.
The court granted defendants' motion in an order accompanied by a
written statement of reasons in which it examined the three documents. The
court first addressed the Buyer's Order. Although it contained an unchecked
box next to the line indicating a separate arbitration agreement was a part of the
contract, the Buyer's Order also stated, in the event the parties entered a retail
installment contract, that contract would control any inconsistencies between
the Buyer's Order and the Contract. Thus, the court found it "clear that the
[Contract] controls in the event of any inconsistency."
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The court then examined the Contract's arbitration provision and
determined plaintiffs' complaint fell under the definition of claim, because it
"clearly relate[d] to the purchase and condition of the automobile they
purchased." The court also noted plaintiffs did not check the box indicating they
rejected arbitration.
The court rejected plaintiffs' argument there was lack of assent based on
the conflict between the terms of the Contract and the Addendum. The court
found the Arbitration Clause's supersession provision clearly stated it
"supersede[d] any other arbitration document [plaintiffs] may have signed along
with the Contract," which resolved any conflicts between the documents. The
court also noted plaintiffs declined to exercise their right to opt out of
arbitration.
The court was unpersuaded by plaintiffs' reliance on NAACP of Camden
County East v. Foulke Management Corp., 421 N.J. Super. 404 (App. Div.
2011), finding it
factually inapposite from the circumstances before
th[e] court. In [NAACP], there were three documents
containing conflicting arbitration provisions, and two
of those documents contained provisions stating that
each would take precedence over the others in the event
of a conflict. Id. at 414-15. Accordingly, a reasonable
person would not know which document prevailed in
applying conflicting arbitration provisions. Here, only
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two documents contain arbitration provisions (the
[Contract] and the Addendum thereto), and, in the event
of a conflict regarding the arbitration provisions
therein, it is clear and indisputable that the Addendum
is the document that controls. See Addendum (stating
"[t]his Arbitration Clause supersedes any other
arbitration document you may have signed along with
the Contract").
In sum, the court found "the agreements, as a whole, and the Addendum,
in particular, confirm[ed] the parties' intent to arbitrate and their mutual assent
to the terms of arbitration, as set forth in the Addendum." Therefore, the court
granted defendants' motion to compel arbitration and dismissed the complaint
without prejudice.
In their points of error on appeal, plaintiffs reprise their arguments raised
before the trial court: the "multiple, inconsistent arbitration provisions . . .
preclude mutual assent"; and the supersession clause did not cure the lack of
clarity and mutual assent.
II.
"We apply a de novo standard of review when determining the
enforceability of contracts, including arbitration agreements." Goffe v. Foulke
Mgmt. Corp., 238 N.J. 191, 207 (2019). "We review de novo the trial court's
judgment dismissing the complaint and compelling arbitration." Flanzman v.
Jenny Craig, Inc., 244 N.J. 119, 131 (2020).
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"[T]he validity of an arbitration agreement presents a question of law."
Ogunyemi v. Garden State Med. Ctr., 478 N.J. Super. 310, 315 (App. Div. 2024).
"We owe no special deference to the trial court's interpretation of an arbitration
provision, which we view 'with fresh eyes.'" Ibid. (quoting Morgan v. Sanford
Brown Inst., 225 N.J. 289, 303 (2016)). In reviewing an order denying or
compelling arbitration, "we are mindful of the strong preference to enforce
arbitration agreements, both at the state and federal level." Hirsch v. Amper
Fin. Servs., LLC, 215 N.J. 174, 186 (2013).
"[A]rbitration is fundamentally a matter of contract," and should be
regulated according to general contract principles. Antonucci v. Curvature
Newco, Inc., 470 N.J. Super. 553, 561 (App. Div. 2022) (citing Rent-A-Center,
W., Inc. v. Jackson, 561 U.S. 63, 67 (2010)). "[A] court must hold a party to its
arbitration contract just as the court would to any other kind." Berkelhammer
v. ADP TotalSource Grp., Inc., 74 F.4th 115, 118 (3d Cir. 2023) (quoting
Morgan v. Sundance, Inc., 596 U.S. 411, 418 (2022)).
Courts must compel arbitration if: "(1) there is an agreement to
arbitrate[;] and (2) the dispute at issue falls within the scope of that agreement."
Century Indem. Co. v. Certain Underwriters at Lloyd's, London, 584 F.3d 513,
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523 (3d Cir. 2009); accord Wollen v. Gulf Stream Restoration & Cleaning, LLC,
468 N.J. Super. 483, 497 (App. Div. 2021).
A court must first apply "state contract-law principles . . . [to determine]
whether a valid agreement to arbitrate exists." Hojnowski v. Vans Skate Park,
187 N.J. 323, 342 (2006). "[A] party must agree to submit to arbitration."
Hirsch, 215 N.J. at 187 (citing Guidotti v. Legal Helpers Debt Resol., L.L.C.,
716 F.3d 764, 771 (3d Cir. 2013) (explaining "a judicial mandate to arbitrate
must be predicated upon the parties' consent")).
Under our State's defined contract-law principles, a valid and enforceable
agreement requires: (1) consideration; (2) a meeting of the minds based on a
common understanding of the contract terms; and (3) unambiguous assent. See
Atalese v. U.S. Legal Servs. Grp., L.P., 219 N.J. 430, 442-45 (2014). "An
arbitration provision is not enforceable unless the consumer has reasonable
notice of its existence." Wollen, 468 N.J. Super. at 498 (citing Hoffman v.
Supplements Togo Mgmt., LLC, 419 N.J. Super. 596, 609 (App. Div. 2011)).
"When a party enters into a signed, written contract, that party is presumed to
understand and assent to its terms, unless fraudulent conduct is suspected."
Stelluti v. Casapenn Enters., LLC, 203 N.J. 286, 305 (2010) (citing Rudbart v.
N. Jersey Dist. Water Supply Comm'n, 127 N.J. 344, 353 (1992)).
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Having reviewed the record in light of these standards, we affirm
substantially for the reasons articulated by the trial court in its written decision.
Plaintiffs are presumed to have read and understood the documents they signed.
The Buyer's Order, by its own terms, resolved any inconsistencies with the
Contract in favor of the terms in the Contract. The Addendum, in turn, provided
it superseded any other arbitration document and therefore the Addendum
controls.
We are unpersuaded NAACP dictates the outcome here. In that case, the
"murky and conflicting" provisions contained in three agreements were further
confused by the inclusion of a supersession clause in two of them. NAACP, 421
N.J. Super. at 432, 434. Thus, the buyer could not have known which
supersession clause governed. Plaintiffs' reliance on Walker v. Route 18 Auto
Group, LLC, 484 N.J. Super. 176 (App. Div. 2025), and Rockel v. Cherry Hill
Dodge, 368 N.J. Super. 577 (App. Div. 2004), is also misplaced because the
conflicting agreements in those cases did not contain a supersession clause. See
Walker, 484 N.J. Super. at 185-86; Rockel, 368 N.J. Super. at 581-83.
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Here, there is a single unambiguous supersession clause contained in the
Addendum, which governs the terms of arbitration. 2 The Addendum's broad
definition of "dispute" encompasses the claims set forth in plaintiffs' complaint ,
and even if there were any question, "'dispute' includes any claim that a matter
is not subject to arbitration."
Affirmed.
2
While plaintiffs also claim error in defendants' belated reliance on the
supersession clause, we are satisfied the trial court provided plaintiffs a fair
opportunity to address the issue.
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