Progressive American Insurance Company v. James Herzoff
CourtDistrict Court of Appeal of Florida
Date FiledFebruary 7, 2020
Docket2D19-2342
StatusPublished
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Full Opinion
NOT FINAL UNTIL TIME EXPIRES TO FILE REHEARING
MOTION AND, IF FILED, DETERMINED
IN THE DISTRICT COURT OF APPEAL
OF FLORIDA
SECOND DISTRICT
PROGRESSIVE AMERICAN INSURANCE )
COMPANY, )
)
Petitioner, )
)
v. ) Case No. 2D19-2342
)
JAMES HERZOFF, )
)
Respondent. )
)
Opinion filed February 7, 2020.
Petition for Writ of Certiorari to the Circuit
Court for Sarasota County; Andrea
McHugh, Judge.
Michelle N. Post of Freeman, Goldis, &
Cash, P.A., Saint Petersburg, for
Petitioner.
Chioma H. Michel and Raymond A. Haas
of HD Law Partners, Tampa for
Respondent.
LUCAS, Judge.
Progressive American Insurance Company (Progressive) seeks a writ of
certiorari to quash a discovery order of the circuit court that requires Progressive to
produce a claim file in a coverage dispute with its insured, James Herzoff. Because the
circuit court did not properly consider Progressive's work product assertion, we grant
Progressive's petition and quash the order below.
Mr. Herzoff has a boat that, at all times relevant, was covered under a
Progressive property insurance policy. In 2015, he made a claim under the policy in
effect at that time for water damage that had occurred within the boat's interior.
Apparently, Progressive paid that claim to his satisfaction. In 2018, Mr. Herzoff made a
subsequent claim on the same boat under his 2018 policy, stating that the boat had
once again sustained interior water damage. Progressive denied that claim. Mr.
Herzoff filed a complaint in the circuit court alleging that Progressive breached the 2018
policy.
During discovery, Mr. Herzoff sought to obtain Progressive's 2015 claim
file for Mr. Herzoff's prior policy claim. Progressive objected to producing the 2015
claim file and served a privilege log that asserted the entire claim file was subject to
"work product privilege."1 Mr. Herzoff sought to compel production of the claim file, and
the matter was brought before a general magistrate.
1The sufficiency of Progressive's generic notation that all 171 pages of
documents within the claim file (whatever they were) were attorney work product was
not challenged below or in this petition. Cf. Fla. R. Civ. P. 1.280(b)(6) ("When a party
withholds information otherwise discoverable under these rules by claiming that it is
privileged or subject to protection as trial preparation material, the party shall make the
claim expressly and shall describe the nature of the documents, communications, or
things not produced or disclosed in a manner that, without revealing information itself
privileged or protected, will enable other parties to assess the applicability of the
privilege or protection."); TIG Ins. Corp. of Am. v. Johnson, 799 So. 2d 339, 340 (Fla.
4th DCA 2001) (denying certiorari petition where insurer asserted that its claims files
were protected by attorney-client or work product privilege, but "did not identify in any
way the documents which it claimed were privileged, as is required by [rule]
1.280(b)(5)").
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At the hearing, Progressive argued that Florida law generally shields an
insurer's claims handling documents unless a claim of bad faith has been asserted.
Since Mr. Herzoff's action is a coverage dispute, Progressive maintained, he could only
obtain its work product privileged documents if he established good cause and, even
then, only after the court conducted an in camera inspection. See generally Fla. R. Civ.
P. 1.280(b)(4); see also Marshalls of M.A., Inc. v. Witter, 186 So. 3d 570, 572 (Fla. 3d
DCA 2016) ("When a party asserts the work-product privilege, Florida law requires that
the trial court 'hold an in-camera inspection of the discovery material at issue in order to
rule on the applicability of the privilege.' The failure to conduct an in-camera inspection
of the discovery materials a party asserts are protected by the work-product privilege
constitutes a departure from the essential requirements of law subject to certiorari
relief." (quoting Snyder v. Value Rent–A–Car, 736 So. 2d 780, 782 (Fla. 4th DCA
1999))). Mr. Herzoff countered that the documents in the 2015 claim file might be
relevant to his lawsuit because the 2015 and 2018 water damage claims had
similarities, and, in any event, his 2015 claim never resulted in litigation. Since his 2015
claim did not give rise to litigation, Mr. Herzoff concluded, there could be no work
product privilege over the file's contents.
It appears the general magistrate found Mr. Herzoff's argument
convincing. In her recommended order, the magistrate concluded:
Each case holding that the work product privilege protects
an insurer's claim file was decided in the context of active
ongoing first-party coverage litigation. None of the cases
addresses whether a prior non-litigated, settled claim file is
protected. Given the reported similarity in the type of claim,
the Magistrate finds that the prior claim file is relevant for the
purposes of discovery. Accordingly, the Magistrate
recommends the Court direct Progressive to turn over the
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earlier claim file within 20 days of the date the Court adopts
this Recommended Order as final. Progressive may
withhold from production only material that may be protected
by the attorney-client privilege.
After hearing and considering exceptions to the magistrate's
recommended order, the circuit court entered its Second Amended Order on Exceptions
to Recommended Order of General Magistrate on May 28, 2019. The Second
Amended Order adopted the findings of the Recommended Order and ordered the
parties to "abide by all of the findings and recommendations contained in the
Recommended Order." Progressive filed this timely certiorari petition to quash the
Second Amended Order.
In Shindorf v. Bell, 207 So. 3d 371, 372 (Fla. 2d DCA 2016), we explained
that
a writ of certiorari may be available to review a pretrial
discovery order when the following three elements have
been established: "(1) a departure from the essential
requirements of the law, (2) resulting in material injury for the
remainder of the case (3) that cannot be corrected on
postjudgment appeal." Plantz v. John, 170 So. 3d 822, 824
(Fla. 2d DCA 2015) (quoting Williams v. Oken, 62 So. 3d
1129, 1132 (Fla. 2011)). Of these three elements, the latter
two—material injury and a lack of an adequate appellate
remedy—constitute the jurisdictional threshold for our
certiorari review; the first element concerns the merits of the
petition. Id.; Ryan v. Landsource Holding Co., LLC, 127 So.
3d 764, 767 (Fla. 2d DCA 2013) (citing State Farm Mut.
Auto. Ins. Co. v. O'Hearn, 975 So. 2d 633, 635 (Fla. 2d DCA
2008)).
"Discovery of 'cat out of the bag' material such as information that is protected by
privilege, work product, or trade secrets [that] may cause irreparable harm if disclosed"
satisfies the jurisdictional requirements for certiorari relief. See Allen v. State Farm Fla.
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Ins. Co., 198 So. 3d 871, 873 (Fla. 2d DCA 2016) (citing Allstate Ins. Co. v. Langston,
655 So. 2d 91, 94 (Fla. 1995)).
The question, then, is whether the Second Amended Order constitutes a
departure from the essential requirements of law. We hold that it does.
"Work product" was broadly defined in Surf Drugs, Inc. v. Vermette, 236
So. 2d 108, 112 (Fla. 1970), wherein the Florida Supreme Court provided several
examples of work product that help illustrate the scope of its protection:
Personal views of the attorneys as to how and when to
present evidence, [their] evaluation of its relative importance,
[their] knowledge of which witness will give certain
testimony, personal notes and records as to witnesses,
jurors, legal citations, proposed arguments, jury instructions,
diagrams and charts [they] may refer to at trial for [their]
convenience, but not to be used as evidence, come within
the general category of work product.
Without question, materials within an insurer's claim file will frequently fit within the
definition of work product. See generally Zirkelbach Constr., Inc. v. Rajan, 93 So. 3d
1124, 1127 (Fla. 2d DCA 2012) ("An insurer's claim file generally constitutes work
product . . . ."); Ill. Nat'l Ins. Co. v. Bolen, 997 So. 2d 1194, 1196 (Fla. 5th DCA 2008)
("It is well-established that an insurer's claim file constitutes work-product . . . .");
Scottsdale Ins. Co. v. Camara De Comercio Latino-Americana De Los Estados Unidos,
Inc., 813 So. 2d 250, 252 (Fla. 3d DCA 2002) ("[T]he claims file is the insurer's work
product."); Nat'l Sec. Fire & Cas. Co. v. Dunn, 705 So. 2d 605, 607 (Fla. 5th DCA
1997) ("Generally, the contents of insurance claim files are protected by the work
product privilege.").2
2Obviously, that does not mean that every document or material an
insurance company elects to place within a file it labels "claim file" constitutes work
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Ordinarily, materials that constitute an attorney's work product are not
discoverable. However, our court explained how a party may overcome a claim of
work product protection to access work product materials:
The work-product privilege is not absolute, and the
Florida Rules of Civil Procedure provide a mechanism for
invading it. . . . Florida Rule of Civil Procedure 1.280(b)(3)
provides that a party may be ordered to produce documents
and tangible things prepared in anticipation of litigation "only
upon a showing that the party seeking discovery has need of
the materials in the preparation of the case and is unable
without undue hardship to obtain the substantial equivalent
of the materials by other means." Here, the record does not
contain affidavits or testimony in support of this proposition.
Assertions of counsel do not fulfill this requirement. See
Prudential Ins. Co. of Am. v. Fla. Dept. of Ins., 694 So. 2d
772 (Fla. 2d DCA 1997); Procter & Gamble Co. v. Swilley,
462 So. 2d 1188, 1195 (Fla. 1st DCA 1985).
CSX Transp., Inc. v. Carpenter, 725 So. 2d 434, 435 (Fla. 2d DCA 1999). As in CSX,
the proper procedure, described in Florida Rule of Civil Procedure 1.280(b)(4), was not
followed here. Instead, the circuit court appears to have adopted the general
magistrate's view that materials in an insurer's claim file could not be work product if
that claim was settled without litigation. But that is an overly circumscribed view of
what constitutes work product. We agree with the Fifth District's conclusion that "most
courts addressing the issue have held (either expressly or impliedly) that the work
product doctrine protects documents created in anticipation of terminated litigation as
product. "[A]n insured 'may request that the trial court conduct an in camera inspection
of the withheld documents to ensure that each properly meets the specific criteria of the
work product and/or attorney-client privilege.' " State Farm Fla. Ins. Co. v. Aloni, 101
So. 3d 412, 414 (Fla. 4th DCA 2012) (quoting Superior Ins. Co. v. Holden, 642 So. 2d
1139, 1140 (Fla. 4th DCA 1994)).
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well as anticipated litigation that never materializes." State Farm Fla. Ins. Co. v.
Marascuillo, 161 So. 3d 493, 497 (Fla. 5th DCA 2014).
The test of when matters and documents are
prepared "in anticipation of litigation or for trial" is, not
whether an action has been commenced, but whether "in the
light of the nature of the document and the factual situation
in the particular case, the document can fairly be said to
have been prepared or obtained because of the prospect of
litigation."
State ex rel. Day v. Patterson, 773 S.W.2d 224, 228 (Mo. Ct. App. 1989) (quoting 8
Charles Alan Wright, Arthur P. Miller & Edward H. Cooper, Federal Practice and
Procedure § 2024. at 198 (2d ed. 1988)); see also F.T.C. v. Grolier Inc., 462 U.S. 19,
28 (1983) (holding that attorney work product was exempt from mandatory disclosure
under the Freedom of Information Act "without regard to the status of the litigation for
which it was prepared"); Anchor Nat'l Fin. Servs. v. Smeltz, 546 So. 2d 760, 761 (Fla.
2d DCA 1989) ("[M]aterials such as these may qualify as work product even if, as here,
no specific litigation was pending at the time the materials were compiled. Even
preliminary investigative materials are privileged if compiled in response to some event
which foreseeably could be made the basis of a claim."). Indeed, no Florida court has
held that materials prepared in anticipation of litigation lose their work product
protection simply because a lawsuit never materialized. The protection turns on the
"prospect" of possible litigation, not whether actual litigation ensued. Cf. In re Sealed
Case, 146 F.3d 881, 884 (D.C. Cir. 1998) (holding that a "document can fairly be said
to have been prepared or obtained because of the prospect of litigation" if "the
lawyer . . . at least . . . had a subjective belief that litigation was a real possibility, and
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that belief . . . [was] objectively reasonable" (quoting Senate of Puerto Rico v. U.S.
Dep't of Justice, 823 F.2d 574, 586 n.42 (D.C.Cir.1987))).
The circuit court's order, which adopted the magistrate's conclusion that
the 2015 claim file could not be protected from discovery as attorney work product
because the 2015 claim had been settled without litigation, was a departure from the
essential requirements of the law. That does not mean the entirety of Progressive's
2015 claim file is protected work product. If Mr. Herzoff makes a proper evidentiary
showing, and the court conducts a proper in camera review, it may be that certain
materials within the 2015 claim file are discoverable in this action. See CSX, 725 So.
2d at 435; Fla. R. Civ. P. 1.280(b)(4). The order before us, however, did not follow that
process, and so we must grant the petition and quash the order.
Petition granted; order quashed.
VILLANTI and SLEET, JJ., Concur.
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