Universal Property & Casualty Insurance Company v. Pamela Karmo and Armah Karmo
CourtDistrict Court of Appeal of Florida
Date FiledJuly 22, 2026
Docket1D2024-3259
StatusPublished
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Full Opinion
FIRST DISTRICT COURT OF APPEAL
STATE OF FLORIDA
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No. 1D2024-3259
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UNIVERSAL PROPERTY &
CASUALTY INSURANCE COMPANY,
Appellant,
v.
PAMELA KARMO and ARMAH
KARMO,
Appellees.
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On appeal from the Circuit Court for Okaloosa County.
John Thomas Brown, Judge.
July 22, 2026
RAY, J.
This appeal concerns the amount of a jury verdict in a
homeowners-insurance case. Pamela and Armah Karmo sued
Universal Property & Casualty Insurance Company after water
and sewage backed up through the plumbing system into their
home. Universal paid for some resulting water damage but denied
that the policy required additional benefits for work needed to
access the plumbing system. The jury awarded $335,000 in
replacement cost value or $305,000 in actual cash value. Because
neither amount is supported by competent valuation evidence, we
reverse the orders denying post-trial relief and remand for further
proceedings limited to damages.
I
In late December 2019, water and sewage backed up into the
Karmos’ home through several fixtures. The backup affected the
washing-machine drain, kitchen sink, dishwasher, bathtub, and
toilet. Universal later inspected the property and estimated the
covered water damage at a little more than $12,000 in replacement
cost value. After depreciation and the deductible, Universal paid
just over $7,000 in actual cash value.
The claim did not end with that payment. The Karmos sought
additional benefits, maintaining that the cast-iron drainage
system beneath the slab had failed because of rust, deterioration,
corrosion, and breaks in the lines. In their view, the system had to
be replaced. This suit followed in 2021. * While the case was
pending, Universal sent a plumber to inspect the home. He
concluded that the pipes were clogged but could be cleaned.
Trial began in September 2024, nearly five years after the
loss. By then, the case had narrowed to a dispute over access to the
plumbing system. The policy did not cover the cost to unclog,
repair, or replace the pipes themselves. It did, however, cover the
cost to tear out and repair parts of the home necessary to access
plumbing that needed repair or replacement. That left the jury to
decide whether the cast-iron drainage system needed replacement.
If it did, Ms. Karmo claimed Universal owed the access costs. If it
did not, Universal maintained that no additional benefits were
owed.
The jury was instructed on two measures of loss. As relevant
here, replacement cost value, or RCV, meant the cost to repair or
replace covered property. Actual cash value, or ACV, meant
replacement cost less depreciation. If the jury found for Ms.
Karmo, the verdict form asked it to state both amounts.
Ms. Karmo’s theory was that the pipes under the slab had
failed and had to be replaced. Accessing the system, she argued,
required cutting through the slab, reaching the plumbing system,
* Armah Karmo died before trial. Pamela Karmo proceeded
with the case.
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and repairing the affected parts of the home afterward. She
testified that she had not replaced the pipes because Universal
paid only for water damage, not for that access work. She also
testified that the drainage problems continued after the 2019
backup. When members of the household showered, brown water
containing grit backed up into the bathtub and had to be removed
by hand. Ms. Karmo washed dishes in a bucket and emptied the
water outside.
In support of her position, Ms. Karmo presented testimony
from a plumber. He testified that the drainage system needed
replacement. The work, he explained, would require trenching
through the flooring and concrete slab to reach the pipes. He also
testified that holes and openings in the pipes allowed sewage to
escape into the backfill beneath the slab. The backfill helped
support the plumbing system and keep the pipes properly pitched.
Any sewage-saturated backfill, he testified, would need to be
removed and replaced.
On the amount of damages, Ms. Karmo introduced two
estimates prepared by Triad Restoration Services. The estimates
valued the claimed loss at $79,680.22 in RCV and $50,219.97 in
ACV. They included the work needed to reach the drain-line
system and restore the affected parts of the home, along with
repairs for water damage documented by Triad.
Ms. Karmo also introduced a signed contract with Advanced
Plumbing Technology (“APT”) for repair work related to the
plumbing-system failure. But the version admitted for the jury
redacted the dollar amounts and narrative portion of the attached
estimate. The contract was offered to show that Ms. Karmo had
entered an agreement for repair work, not to prove the cost of the
work. In closing, Ms. Karmo’s counsel directed the jury to the Triad
estimate amounts.
Universal disputed that the pipes needed replacement. Its
plumber testified that the pipes were clogged but could be cleaned.
Universal therefore asked the jury to award nothing.
During deliberations, the jury sent the court two questions
about the verdict form. It asked whether it should fill in both the
RCV and ACV blanks. It also asked whether those numbers should
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come from the Triad estimates. The trial court answered yes to the
first question. As to the second, the court told the jury that any
amount awarded had to be based on the evidence presented at trial
and the law given by the court.
The jury found for Ms. Karmo. It awarded $335,000 in RCV or
$305,000 in ACV. Universal moved for a new trial, arguing that
the amount awarded was unsupported by the evidence. Before the
court ruled, Universal also moved for remittitur or, in the
alternative, asked the court to consider remittitur as part of the
new-trial motion. The trial court denied both motions, and this
appeal followed.
II
We review for abuse of discretion a trial court’s ruling on a
motion for remittitur or for a new trial directed to the amount of a
jury’s damages award. Engle v. Liggett Group, Inc., 945 So. 2d
1246, 1263 (Fla. 2006). Although our review is deferential, the trial
court’s discretion is governed by the criteria prescribed by the
Legislature. In ruling on such a motion, the trial court must apply
those criteria and determine whether the award is excessive “in
light of the facts and circumstances” presented to the jury. See
Coates v. R.J. Reynolds Tobacco Co., 375 So. 3d 168, 172 (Fla.
2023); § 768.74(1), (5), Fla. Stat.
That inquiry requires both respect for the jury’s verdict and a
meaningful review of the amount awarded. The reasonable actions
of a jury remain “a fundamental precept of American
jurisprudence” and should be disturbed only with “caution and
discretion.” § 768.74(6), Fla. Stat. Thus, a trial court may not
reduce an award merely because it would have awarded less. See
Odom v. R.J. Reynolds Tobacco Co., 254 So. 3d 268, 277 (Fla. 2018).
At the same time, once the amount is properly challenged, the trial
court must give the award “close scrutiny” and determine whether
it bears a reasonable relation to the damages proved, is supported
by the evidence, and could have been reached in a logical manner
by reasonable persons. § 768.74(3), (5)(d)–(e), Fla. Stat. A verdict
that exceeds what the evidence can reasonably support cannot
stand. See McCarthy Bros. Co. v. Tilbury Constr., Inc., 849 So. 2d
7, 9 (Fla. 1st DCA 2003).
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The trial court recognized the problem. At the hearing on
Universal’s remittitur motion, the court considered the statutory
criteria and expressed concern about two of them. It questioned
whether the award bore “a reasonable relation to the amount of
damages proved and the injury suffered,” § 768.74(5)(d), Fla. Stat.,
and whether the award was “supported by the evidence” and “could
be adduced in a logical manner by reasonable persons,” §
768.74(5)(e), Fla. Stat. The court nevertheless denied remittitur,
reasoning that the jury had been instructed to award an amount
that would fairly and adequately compensate the plaintiff. The
court also denied Universal’s motion for new trial.
Those concerns were well founded. Economic damages must
rest on evidence that provides a reasonable basis for determining
a definite amount. See Alvarez v. All Star Boxing, Inc., 258 So. 3d
508, 512 (Fla. 3d DCA 2018); see also United Auto. Ins. Co. v. Colon,
990 So. 2d 1246, 1248 (Fla. 4th DCA 2008) (“Economic damages
may not be founded on jury speculation or guesswork and must
rest on some reasonable factual basis.”). Here, the only evidence
providing that basis was the Triad estimates. Those estimates
valued Ms. Karmo’s claimed loss at $79,680.22 in RCV and
$50,219.97 in ACV. No valuation evidence reasonably supports the
jury’s award of $335,000 in RCV or $305,000 in ACV.
Ms. Karmo argues that the jury was entitled to consider more
than the Triad estimates. That is true. But the evidence she
identifies did not give the jury a way to reach the amounts it
awarded.
Consider Ms. Karmo’s reliance on inflation and later price
increases. She notes that the Triad estimates used 2019 prices and
that the APT contract allowed for price changes based on market
conditions. But the dollar amounts in the APT estimate were
redacted, and no witness quantified any increase in labor,
materials, fuel, or construction costs. No evidence showed that the
cost of the claimed loss increased more than fourfold as to RCV or
more than sixfold as to ACV. A jury may draw reasonable
inferences from the evidence. It may not supply a damages number
by speculation.
The slab and backfill evidence has the same limitation. The
jury heard that sewage escaped through openings in the pipes,
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entered the structural backfill, and wicked into the slab. That
evidence supported Ms. Karmo’s position that the loss was serious
and that additional covered work may have been required. But it
did not establish the cost of that work. The Triad estimates already
included work to access the drain-line system, restore affected
parts of the home, and repair water damage documented by Triad.
No testimony, estimate, or exhibit assigned a separate cost to
additional slab or backfill work.
The evidence about Universal’s 2023 inspection does not
support the amount awarded either. Ms. Karmo suggests that the
inspection may have caused additional water damage. But the case
was tried on the theory that the cast-iron drainage system had
failed and needed replacement. In any event, no witness valued
any inspection-related damage or explained how that damage
could support the jury’s RCV or ACV figures.
Ms. Karmo’s reliance on the broad evidence rule does not
change the analysis. That rule allows a factfinder to consider
evidence logically bearing on actual cash value at the time of loss.
See Worcester Mut. Fire Ins. Co. v. Eisenberg, 147 So. 2d 575, 576
(Fla. 3d DCA 1962). Even assuming the rule applies here, it does
not dispense with the need for evidence from which economic
damages can be calculated in a logical way.
The record supports a finding that Universal owed additional
covered benefits. It does not support the amounts the jury
awarded. The verdict was several times higher than the only
admitted valuation evidence, so it does not bear a reasonable
relation to the damages proved. And because the amounts awarded
cannot be logically derived from the evidence, the verdict is not
supported by it. See § 768.74(5)(d)–(e), Fla. Stat. The trial court
therefore abused its discretion in denying post-trial relief as to
damages.
III
We reverse the denial of Universal’s motion for remittitur and
motion for new trial as to damages and remand for further
proceedings consistent with this opinion. The trial court entered
judgment based on the policy limit because both amounts awarded
by the jury exceeded that limit. On remand, however, the court
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must determine whether RCV or ACV is the proper measure of
damages under the policy and order remittitur in an amount
consistent with that determination and the evidence.
REVERSED AND REMANDED.
WINOKUR and TREADWELL, JJ., concur.
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Not final until disposition of any timely and
authorized motion under Fla. R. App. P. 9.330 or
9.331.
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Paulo R. Lima of Russo Lima Appellate Firm, P.A., Miami, for
Appellant.
Mark Andrew Nation and Paul W. Pritchard of The Nation Law
Firm, Longwood, for Appellees.
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