Josephine N. Dutton v. State Farm Mutual Automobile Insurance Company
CourtIntermediate Court of Appeals of West Virginia
Date FiledNovember 5, 2026
Docket25-ICA-418
StatusUnpublished
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Full Opinion
IN THE INTERMEDIATE COURT OF APPEALS OF WEST VIRGINIA
JOSEPHINE N. DUTTON,
Plaintiff Below, Petitioner
v.) No. 25-ICA-418 (Cir. Ct. of Ohio Cnty. Case No. CC-35-2025-C-12)
STATE FARM MUTUAL AUTOMOBILE FILED
INSURANCE COMPANY, November 5, 2026
Defendant Below, Respondent released at 3:00 p.m.
ASHLEY N. DEEM, CHIEF DEPUTY CLERK
INTERMEDIATE COURT OF APPEALS
OF WEST VIRGINIA
MEMORANDUM DECISION
In this appeal, Petitioner Josephine N. Dutton argues that Respondent State Farm
Mutual Automobile Insurance Company (“State Farm”) breached the terms of her
insurance policy by delaying payment of her uninsured motorist coverage claim, and that
State Farm investigated and negotiated that claim in bad faith. In its September 23, 2025,
order granting State Farm’s motion to dismiss, the Circuit Court of Ohio County found that
Ms. Dutton’s claims were barred by res judicata and that her complaint failed to state a
claim. State Farm filed a response in support of the circuit court order.1 Ms. Dutton filed a
reply.
This Court has jurisdiction over this appeal pursuant to West Virginia Code § 51-
11-4 (2026). After considering the parties’ arguments, the record on appeal, and the
applicable law, this Court finds that there is error in the circuit court’s decision, but no
substantial question of law. For these reasons, a memorandum decision reversing the circuit
court’s order and remanding the matter to the circuit court is appropriate under Rule 21 of
the West Virginia Rules of Appellate Procedure.
On November 1, 2019, Chelsea Keyser, an uninsured driver, struck Ms. Dutton’s
vehicle head-on while Ms. Dutton was driving in Marshall County. The accident caused a
total loss to Ms. Dutton’s vehicle and personal injuries to Ms. Dutton and her minor child.
At the time of the accident, Ms. Dutton was insured under a State Farm policy that included
up to $25,000 in coverage for uninsured motorist claims. Shortly after the accident, Ms.
Dutton retained counsel and notified State Farm of her claim for uninsured motorist
coverage. State Farm accepted the claim.
1
Ms. Dutton is represented by George N. Sidiropolis, Esq., and Jordan M. Laird,
Esq. State Farm is represented by Jill Cranston Rice, Esq., Alex M. Greenberg, Esq., and
Lauren E. Motes, Esq.
1
On May 15, 2020, Ms. Dutton provided State Farm with medical records and bills
demonstrating her treatment for injuries sustained in the accident. On May 29, 2020, State
Farm offered Ms. Dutton $7,500 to settle her uninsured motorist claim. Ms. Dutton did not
accept that offer, and on November 1, 2021, she filed a complaint in the Circuit Court of
Marshall County2 (the “Marshall County Action”) raising a negligence claim against Ms.
Keyser. Ms. Dutton also named State Farm as a defendant, though the complaint did not
include any claim directly against State Farm. State Farm defended the Marshall County
Action in Ms. Keyser’s name. After negotiations between the parties, in February of 2024,
State Farm offered to settle the case for $25,000, the policy limit of Ms. Dutton’s uninsured
motorist coverage. Ms. Dutton accepted the offer, and the parties moved to dismiss the
case. On December 4, 2024, the circuit court entered an order dismissing the Marshall
County Action with prejudice.
On January 16, 2025, Ms. Dutton filed her complaint in this action in the Circuit
Court of Ohio County. In this complaint, Ms. Dutton raised three claims against State Farm:
1) a claim for attorney fees and damages under Hayseeds, Inc. v. State Farm Fire & Cas.,
177 W. Va. 323, 352 S.E.2d 73 (1986); 2) a statutory claim for violations of the West
Virginia Unfair Trade Practices Act (“UTPA”); and 3) breach of contract. On March 3,
2025, State Farm filed a motion to dismiss the complaint under Rule 12(b)(6) of the West
Virginia Rules of Civil Procedure, arguing that Ms. Dutton’s claims were barred by res
judicata because she could have raised the same claims in the Marshall County Action.
State Farm also asserted that the allegations in the complaint failed to state a claim. Ms.
Dutton filed a response in opposition, and State Farm filed a reply.
On September 23, 2025, the circuit court entered its order granting State Farm’s
motion to dismiss. The circuit court concluded that the Marshall County Action was res
judicata as to Ms. Dutton’s underlying claims. The court reasoned that there was a final
adjudication in the Marshall County Action, that both Ms. Dutton and State Farm were
parties to that action, and that Ms. Dutton could have litigated her subsequent claims in the
Marshall County Action because both actions arose from the same facts. The circuit court
also determined that Ms. Dutton’s complaint failed to state a claim for breach of contract,
as the complaint acknowledged that State Farm had already paid Ms. Dutton the policy
limits of her uninsured motorist coverage. The court found that the failure of Ms. Dutton’s
breach of contract claim was fatal to her Hayseeds and UTPA claims. It is from the circuit
court’s order dismissing Ms. Dutton’s claims that she now appeals.
Our review of an order granting a motion to dismiss is de novo. Syl. Pt. 2, State ex
rel. McGraw v. Scott Runyan Pontiac-Buick, Inc., 194 W. Va. 770, 461 S.E.2d 516 (1995).
Moreover, “[t]he trial court, in appraising the sufficiency of a complaint on a Rule 12(b)(6)
motion, should not dismiss the complaint unless it appears beyond doubt that the plaintiff
can prove no set of facts in support of his claim which would entitle him to relief.” Syl. Pt.
2
This complaint was docketed as Marshall County Case No. CC-25-2021-C-94.
2
3, Chapman v. Kane Transfer Co., Inc., 160 W. Va. 530, 236 S.E.2d 207 (1977). On appeal
of an order dismissing a complaint under Rule 12(b)(6), the allegations of the complaint
must be taken as true. Syl. Pt. 1, Wiggins v. E. Associated Coal Corp., 178 W. Va. 63, 357
S.E.2d 745 (1987). Additionally, “where the issue on an appeal from the circuit court is
clearly a question of law, we apply a de novo standard of review.” Syl. Pt. 1, Chrystal R.M.
v. Charlie A.L., 194 W. Va. 138, 459 S.E.2d 415 (1995) (citation modified); Mountain Am.,
LLC v. Huffman, 229 W. Va. 708, 710, 735 S.E.2d 711, 713 (2012) (per curiam) (“The
application of res judicata to bar litigation involves a question of law[.]”).
Ms. Dutton raises four assignments of error on appeal. However, we have
consolidated Ms. Dutton’s broadly framed assignments of error into the following three
discrete arguments: 1) that the circuit court erred in finding that her complaint failed to
state a breach of contract claim; 2) that the circuit court erred in finding that her Hayseeds
and UTPA claims depended on her breach of contract claim; and 3) the circuit court erred
in finding that her claims were barred by res judicata. We will address each of these
arguments in turn.
As to her breach of contract claim, the circuit court concluded that Ms. Dutton’s
complaint failed to state such a claim for two reasons. First, the court noted that the
complaint itself acknowledged that State Farm paid Ms. Dutton the policy limits of her
uninsured motorist coverage. Next, the court found that Ms. Dutton’s allegations failed to
identify any term of the policy that State Farm breached. On appeal, Ms. Dutton recites a
number of allegations in support of her breach of contract claim and argues that it was not
necessary for her to identify a specific provision of the policy in order to state a claim. We
agree.
Notably, Ms. Dutton does not dispute that she cannot recover policy proceeds as
damages for her breach of contract claim, because State Farm already paid the policy limits
of her uninsured motorist coverage. However, she did not limit her claimed damages
simply to the policy proceeds, but instead alleged that she suffered economic losses and
other damages stemming from State Farm’s alleged breach. While it is not entirely clear
what additional damages Ms. Dutton believes she suffered from State Farm’s alleged
breach of the policy, “a party is not required to establish a prima facie case at the pleading
stage.” 3 Mountaineer Fire & Rescue Equip., LLC v. City Nat’l Bank of W. Va., 244 W. Va.
508, 522, 854 S.E.2d 870, 884 (2020).
Moreover, the Supreme Court of Appeals of West Virginia (“SCAWV”) has
reasoned that “a plaintiff has no duty to specify precisely which term or paragraph of the
contract was breached in order to properly state a claim; a plaintiff must only provide fair
3
While recognizing the liberality of West Virginia’s pleading standard, we reiterate
that Ms. Dutton is only entitled to a single recovery for a single injury. See Syl. Pt. 7,
Harless v. First Nat. Bank in Fairmont, 169 W. Va. 673, 289 S.E.2d 692 (1982).
3
notice of what the plaintiff’s claim is and the grounds upon which it rests.” Id. at 529, 854
S.E.2d at 891. Below, Ms. Dutton alleged that State Farm breached the policy by initially
refusing to pay the limits of her uninsured motorist coverage and by failing to satisfy other
policy obligations related to processing Ms. Dutton’s claim, including that State Farm
failed to “conduct a prompt and reasonable investigation” and “refus[ed] to acknowledge
pertinent communications.”4 Ms. Dutton further alleged that the breach caused damages.
Under West Virginia’s notice pleading standards, we find that Ms. Dutton’s allegations
were sufficient to state a claim. Accordingly, we conclude that the circuit court erred in
finding that Ms. Dutton failed to state a breach of contract claim.
Next, Ms. Dutton argues that the circuit court erred in finding that her Hayseeds and
UTPA claims failed because her complaint did not state a claim for breach of contract. We
agree. As an initial matter, we have determined that Ms. Dutton’s complaint states a breach
of contract claim. However, even absent that determination, we find that the circuit court
erred in concluding that Ms. Dutton’s Hayseeds and UTPA claims failed as a matter of
law.
Here, the circuit court concluded, and State Farm maintains on appeal, that Ms.
Dutton’s Hayseeds claim fails because West Virginia law does not recognize a cause of
action for a breach of the implied covenant of good faith and fair dealing independent of a
breach of contract claim. The circuit court relied on a federal court ruling that “[i]n West
Virginia, a claim for a breach of the covenant of good faith and fair dealing is not a
cognizable claim.” Kohler v. State Farm Mut. Ins. Co., No. 5:20-CV-51, 2020 WL
6947388, at *1 (N.D.W. Va. Apr. 2, 2020). However, we find the Kohler case wholly
distinguishable as the Kohler court did not address a Hayseeds claim, id., nor is a Hayseeds
claim based on a breach of the implied covenant of good faith and fair dealing.
Under Hayseeds, “[w]henever a policyholder substantially prevails in a property
damage suit against its insurer, the insurer is liable for: (1) the insured’s reasonable
attorneys’ fees in vindicating its claim; (2) the insured’s damages for net economic loss
caused by the delay in settlement, and damages for aggravation and inconvenience.” Syl.
Pt. 1, Hayseeds, Inc. v. State Farm Fire & Cas., 177 W. Va. 323, 352 S.E.2d 73 (1986). It
is true that the SCAWV has characterized a Hayseeds claim as “a common law bad faith
claim.” Syl. Pt. 5, in part, Jordache Enters., Inc. v. Nat’l Union Fire Ins. Co. of Pittsburgh,
Pa., 204 W. Va. 465, 513 S.E.2d 692 (1998). However, that Court has also recognized that
“showing bad faith is wholly unnecessary for recovery under Hayseeds.” Sizemore v. State
Farm Gen. Ins. Co., 202 W. Va. 591, 598, 505 S.E.2d 654, 661 (1998). Indeed, in
Hayseeds, the SCAWV explained that it was of “little importance whether an insurer
4
State Farm argues that these allegations pertain to Ms. Dutton’s UTPA claim, rather
than a breach of contract claim. However, State Farm has not cited any authority for the
proposition that these allegations could not support a breach of contract claim.
4
contests an insured’s claim in good or bad faith.” Hayseeds, 177 W. Va. at 329, 352 S.E.2d
at 79.
While a Hayseeds claim does not require a showing of bad faith, State Farm is
correct that a Hayseeds claim necessarily stems from the contractual relationship between
an insurer and its insured. To pursue a Hayseeds claim, an insured must “substantially
prevail” in a claim based on the underlying insurance policy. See Jordache, 204 W. Va. at
468, 513 S.E.2d at 695, Syl. Pt. 5. In other words, a Hayseeds claim is dependent on a claim
invoking the underlying insurance policy. However, while Hayseeds dealt specifically with
a property damage suit and a direct contract action against the insurer, the SCAWV later
extended Hayseeds to the uninsured motorist context. See Marshall v. Saseen, 192 W. Va.
94, 100, 450 S.E.2d 791, 797 (1994). In Marshall, the SCAWV held that when an insured
“substantially prevails in a suit involving [uninsured motorist] coverage under W. Va.
Code[ §] 33–6–31(d), the insurer issuing such policy is liable for the amount recovered up
to the policy limits, the policyholder’s reasonable attorney fees, and damages proven for
aggravation and inconvenience.” Id. at 96, 450 S.E.2d at 793, Syl. Pt. 6.5
Ms. Dutton’s Marshall County Action was a suit for uninsured motorist coverage
benefits under West Virginia Code § 33–6–31(d). Pursuant to Marshall v. Saseen, to prove
her separate Hayseeds claim in this case, Ms. Dutton must demonstrate that she
substantially prevailed in the Marshall County Action. Therefore, Ms. Dutton’s claim in
the Marshall County Action, rather than the breach of contract claim in the complaint
below, is the predicate for her Hayseeds claim in this action. Accordingly, irrespective of
our finding that Ms. Dutton’s complaint below states a claim for breach of contract, we
conclude that the circuit court erred in finding that Ms. Dutton’s Hayseeds claim failed as
a matter of law.
The circuit court concluded that Ms. Dutton’s UTPA claim failed as a matter of law
because State Farm was entitled to investigate the merits of her policy claim, and that after
doing so, State Farm paid the policy limits of her uninsured motorist coverage.6 Ms. Dutton
argues that the eventual payment of the policy limits did not extinguish her UTPA claim.
We agree with Ms. Dutton.
5
Marshall involved underinsured motorist coverage, rather than uninsured motorist
coverage, but the holding is applicable to both types of coverage.
6
As discussed above, the circuit court reached this conclusion after stating that the
failure of Ms. Dutton’s breach of contract claim extinguished her UTPA claim. However,
in analyzing the merits of Ms. Dutton’s UTPA claim, the circuit court did not rely on the
failure of her breach of contract claim as the basis to dismiss the UTPA claim. Therefore,
we will address the circuit court’s conclusion that Ms. Dutton’s UTPA claim failed as a
matter of law independently of our analysis of the breach of contract claim.
5
West Virginia Code § 33-11-4(9) (2002) designates various actions related to the
handling of insurance claims as “unfair claim settlement practices.” The SCAWV has
recognized “[a]n implied private cause of action . . . for a violation by an insurance
company of the unfair settlement practice provisions of W. Va. Code, 33-11-4(9).” Syl. Pt.
2, in part, Jenkins v. J. C. Penney Cas. Ins. Co., 167 W. Va. 597, 280 S.E.2d 252 (1981),
overruled on other grounds by State ex rel. State Farm Fire & Cas. Co. v. Madden, 192
W. Va. 155, 451 S.E.2d 721 (1994). To establish this UTPA claim, “a claimant must
demonstrate that the insurer (1) violated the UTPA in the handling of the claimant’s claim
and (2) that the insurer committed violations of the UTPA with such frequency as to
indicate a general business practice.” Holloman v. Nationwide Mut. Ins. Co., 217 W. Va.
269, 276, 617 S.E.2d 816, 823 (2005). In her underlying complaint, Ms. Dutton alleged
that State Farm violated West Virginia Code § 33-11-4(9) in various ways, including by
failing to reasonably investigate the claim and by failing to negotiate settlement in good
faith, despite liability being reasonably clear.
State Farm does not identify any authority for the proposition that an insurer’s
eventual payment of policy limits automatically or necessarily extinguishes a UTPA claim.
In fact, the SCAWV has particularly recognized that recovery on a UTPA claim is
predicated “solely upon violation of the West Virginia Unfair Trade Practices Act” rather
than success on the underlying policy claim. Syl. Pt. 9, in part, McCormick v. Allstate Ins.
Co., 197 W. Va. 415, 475 S.E.2d 507 (1996). In the instant case, State Farm argues that
Ms. Dutton’s UTPA claim fails as a matter of law because the basis for the claim is a good
faith dispute over the value of her policy claim. While future discovery may yield evidence
supporting State Farm’s view, no such fact has yet been established.
Along that same line, while the circuit court found it appropriate to conclude that
State Farm’s investigation was reasonable as a matter of law, the SCAWV has recognized
that the reasonableness of an investigation and whether liability was clear are typically
issues of fact. See Syl. Pt. 3, Jackson v. State Farm Mut. Auto. Ins. Co., 215 W. Va. 634,
600 S.E.2d 346 (2004). Here, based upon our review, we find the circuit court granted State
Farm’s Rule 12(b)(6) motion to dismiss but failed to take the UTPA allegations in Ms.
Dutton’s complaint as true. The SCAWV has long held that “[o]n appeal of a dismissal on
granting a motion to dismiss pursuant to [Rule 12(b)(6)], the allegations of the complaint
must be taken as true.” Syl. Pt. 1, Wiggins v. E. Associated Coal Corp., 178 W. Va. 63, 357
S.E.2d 745 (1987). Accordingly, as the circuit court failed to take the allegations set forth
in Ms. Dutton’s complaint as true, we find that the circuit court erred in concluding that
Ms. Dutton’s UTPA claim failed as a matter of law.
Finally, we address Ms. Dutton’s argument that the circuit court erred in finding
that the Marshall County Action is res judicata to the claims raised in her underlying
complaint. With respect to res judicata, also known as claim preclusion, we apply the
following three-factor test:
6
Before the prosecution of a lawsuit may be barred on the basis of res judicata,
three elements must be satisfied. First, there must have been a final
adjudication on the merits in the prior action by a court having jurisdiction
of the proceedings. Second, the two actions must involve either the same
parties or persons in privity with those same parties. Third, the cause of
action identified for resolution in the subsequent proceeding either must be
identical to the cause of action determined in the prior action or must be such
that it could have been resolved, had it been presented, in the prior action.
Syl. Pt. 4, Blake v. Charleston Area Med. Ctr., Inc., 201 W. Va. 469, 498 S.E.2d 41 (1997).
Ms. Dutton does not contest the circuit court’s conclusions that the dismissal order in the
Marshall County Action was a final adjudication on the merits or that the two actions
involve the same parties. Instead, she specifically argues that the causes of action raised in
her current complaint could not have been resolved in the prior proceeding because they
arise from substantially different evidence than she relied on in the Marshall County
Action.
The SCAWV has held that in evaluating the third element of res judicata, courts
must apply a “same evidence” test:
For purposes of res judicata or claim preclusion, “a cause of action” is the
fact or facts which establish or give rise to a right of action, the existence of
which affords a party a right to judicial relief. The test to determine if the
issue or cause of action involved in the two suits is identical is to inquire
whether the same evidence would support both actions or issues. If the two
cases require substantially different evidence to sustain them, the second
cannot be said to be the same cause of action and barred by res judicata.
Syl. Pt. 4, Slider v. State Farm Mut. Auto. Ins. Co., 210 W. Va. 476, 557 S.E.2d 883
(2001).7 Invoking this test, Ms. Dutton contends that the Marshall County Action involved
establishing Ms. Keyser’s negligence and Ms. Dutton’s resulting injuries, while the
evidence in this case will involve State Farm’s improper actions and delay in handling her
claim for uninsured motorist coverage. Accordingly, she argues that the circuit court erred
in finding that her current claims were barred. We agree.
As an initial matter, Ms. Dutton could not raise a direct contract action against State
Farm in her complaint in the Marshall County Action. In her suit against the uninsured
7
The SCAWV has explained that the same evidence test is “narrow” compared to
the test used for res judicata in federal courts, which focuses on whether the subsequent
litigation arises from the same transaction as the claim resolved in the prior judgment. See
Dan Ryan Builders, Inc. v. Crystal Ridge Dev., Inc., 239 W. Va. 549, 558 n.26, 803 S.E.2d
519, 528 n.26 (2017).
7
tortfeasor—Ms. Keyser—in that action, Ms. Dutton sought uninsured motorist coverage
under her own State Farm policy. Such coverage is statutorily mandated under West
Virginia Code § 33-6-31(b) (2015), and its invocation provides the insurer with the right
to participate in the underlying tort lawsuit:
Any insured intending to rely on the coverage required by subsection (b) of
this section shall, if any action be instituted against the owner or operator of
an uninsured or underinsured motor vehicle, cause a copy of the summons
and a copy of the complaint to be served upon the insurance company issuing
the policy, in the manner prescribed by law, as though such insurance
company were a named party defendant; such company shall thereafter have
the right to file pleadings and to take other action allowable by law in the
name of the owner, or operator, or both, of the uninsured or underinsured
motor vehicle or in its own name.
W. Va. Code § 33-6-31(d). The SCAWV has held that “W. Va. Code § 33–6–31(d), our
uninsured motorist statute, does not authorize a direct action against the insurance company
providing uninsured motorist coverage until a judgment has been obtained against the
uninsured motorist.” Syl. Pt. 2, Postlethwait v. Bos. Old Colony Ins. Co., 189 W. Va. 532,
432 S.E.2d 802 (1993) (citation modified).8 Therefore, Ms. Dutton technically could not
have raised a breach of contract claim against State Farm in the Marshall County Action
because she had not yet obtained a judgment against Ms. Keyser.
Moreover, based on the allegations in her instant complaint, Ms. Dutton’s breach of
contract claim will require substantially different evidence than her tort claim in the
Marshall County Action. As discussed above, here, Ms. Dutton has alleged that State Farm
breached its policy by initially failing to pay her claim and by conducting an inadequate
investigation, failing to communicate with her, and negotiating in bad faith. While there
may be some overlap with the evidence that would have been necessary to demonstrate
Ms. Keyser’s liability in the Marshall County Action, the breach Ms. Dutton alleged below
will require evidence of State Farm’s conduct in its investigation and negotiation of her
uninsured motorist claim, which was not at issue in the prior action. Accordingly, we find
8
The SCAWV recognizes an exception to this general rule, not applicable to this
case, under which “[a] plaintiff is not precluded under W. Va. Code, 33–6–31(d) (1988),
from suing an uninsured/underinsured insurance carrier if the plaintiff has settled with the
tortfeasor’s liability carrier for the full amount of the policy and obtained from the
uninsured/underinsured carrier a waiver of its right of subrogation against the tortfeasor.”
Postlethwait, 189 W. Va. at 533, 432 S.E.2d at 803, Syl. Pt. 4. The Court has also clarified
that “establishment of liability,” rather than judgment, “is the key prerequisite to permitting
direct recovery against an underinsurance carrier.” State ex rel. Motorists Mut. Ins. Co. v.
Broadwater, 192 W. Va. 608, 612, 453 S.E.2d 591, 595 (1994).
8
that the circuit court erred in concluding that Ms. Dutton’s breach of contract claim was
barred by res judicata.
Similarly, Ms. Dutton’s claim for consequential damages under Hayseeds will rely
on substantially different evidence than the Marshall County Action. Under Hayseeds as
applied to the uninsured motorist coverage context by Marshall, Ms. Dutton must
demonstrate that she “substantially prevailed” in the Marshall County Action. See Syl. Pt.
6, Marshall v. Saseen, 192 W. Va. 94, 450 S.E.2d 791 (1994). As the SCAWV has
explained, whether an insured has “substantially prevailed” involves a review of “the
negotiations as a whole from the time of the insured event to the final payment of the
insurance proceeds.” Syl. Pt. 4, in part, Miller v. Fluharty, 201 W. Va. 685, 500 S.E.2d 310
(1997). Additionally, an insured substantially prevails “when the action is settled for an
amount equal to or approximating the amount claimed by the insured immediately prior to
the commencement of the action[.]” Syl. Pt. 1, in part, Jordan v. Nat’l Grange Mut. Ins.
Co., 183 W. Va. 9, 393 S.E.2d 647 (1990).
Therefore, as Ms. Dutton argues, her allegations supporting her Hayseeds claim
relate to the claim she made for uninsured motorist coverage under her policy, State Farm’s
initial offers to settle the claim, and the fact that she was compelled to file suit under W.
Va. Code § 33–6–31(d) before receiving an offer to settle the claim for policy limits.
Supporting these allegations will require substantially different evidence than would have
been required to prove Ms. Keyser’s negligence in the Marshall County Action; indeed,
Ms. Dutton’s success in resolving the Marshall County Action is part of the necessary
evidence to support her claim for damages under Hayseeds. Accordingly, we find that the
circuit court erred in concluding that Ms. Dutton’s Hayseeds claim was barred by res
judicata.
Ms. Dutton’s UTPA claim will also rely on substantially different evidence than
would have been necessary to demonstrate Ms. Keyser’s liability in the Marshall County
Action. To prove this claim, Ms. Dutton must demonstrate that State Farm violated the
UTPA in the handling of her claim and State Farm violated the UTPA frequently enough
to indicate a general business practice. See Holloman, 217 W. Va. at 276, 617 S.E.2d at
823. As discussed, Ms. Dutton alleges that State Farm violated the UTPA in its
investigation, negotiation, and settlement of her policy claim. The evidence necessary to
support these allegations would not have been necessary or relevant in the prior action to
show Ms. Keyser’s negligence and Ms. Dutton’s resulting damages. Therefore, we find
that the circuit court erred in concluding that Ms. Dutton’s UTPA claim was barred by res
judicata.
Based on the foregoing, we reverse the September 23, 2025, order of the Circuit
Court of Ohio County and remand this matter for further proceedings consistent with this
decision.
9
Reversed and Remanded.
ISSUED: November 5, 2026
CONCURRED IN BY:
Chief Judge Daniel W. Greear
Judge Charles O. Lorensen
Judge S. Ryan White
10