Crossen v. Diehl
CourtConnecticut Appellate Court
Date FiledAugust 4, 2026
DocketAC46951
StatusPublished
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Full Opinion
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Crossen v. Diehl
ELGO, J., concurring in part and dissenting in part.
This appeal involves a property dispute between the
plaintiffs, Thomas J. Crossen, Jr. (Thomas), and Susan
R. Crossen, and the defendants Heidi Diehl and Michael
Martin. I agree with the majority’s decision insofar as it
affirms the judgment of the trial court rendered in the
plaintiffs’ favor on counts one and two and in Thomas’
favor on count five of the operative complaint. I disagree,
however, with the majority’s decision to reverse the judg-
ment rendered in Thomas’ favor on counts three and four,
i.e., his claims for intentional infliction of emotional
distress and negligent infliction of emotional distress,
respectively. Unlike the majority, I conclude that the
court did not err in its findings related to the COVID-19
pandemic. In light of this, I respectfully dissent from the
majority’s decision reversing the judgment of the trial
court as to counts three and four. Because I would affirm
those counts, I would also affirm the court’s award of
punitive damages for intentional infliction of emotional
distress. In all other respects, I agree with the majority.
I note that we review the trial court’s findings under the
clearly erroneous standard of review. See, e.g., Karaoke
Heroes NH, LLC v. RVRM Enterprises, LLC, 237 Conn.
App. 762, 772–73, 354 A.3d 250 (2026). Furthermore, I
note that the trier of fact is entitled to “draw all fair and
reasonable inferences from the facts and circumstances
[that] it finds established by the evidence . . . .” (Internal
quotation marks omitted.) In re Shane M., 318 Conn.
569, 595, 122 A.3d 1247 (2015). “Thus, in determining
whether the evidence supports a particular inference,
we ask whether that inference is so unreasonable as to
be unjustifiable. . . . In other words, an inference need
not be compelled by the evidence; rather, the evidence
need only be reasonably susceptible of such an inference.”
(Internal quotation marks omitted.) Curran v. Kroll,
303 Conn. 845, 857, 37 A.3d 700 (2012). Additionally,
I note that trial courts, sitting as triers of fact, “are not
required to leave common sense at the courtroom door . . .
nor are they expected to lay aside matters of common
knowledge or their own observations and experience of the
affairs of life, but, on the contrary, to apply them to the
facts in hand . . . .” (Internal quotation marks omitted.)
Crossen v. Diehl
Onyilogwu v. Onyilogwu, 217 Conn. App. 647, 657,
289 A.3d 1214 (2023); see also Fernwood Realty, LLC
v. AeroCision, LLC, 166 Conn. App. 345, 386, 141 A.3d
965, cert. denied, 323 Conn. 912, 149 A.3d 981 (2016).
Regarding the intentional infliction of emotional dis-
tress tort, our Supreme Court has favorably quoted
the Illinois Supreme Court, stating: “It may be the pat-
tern, course and accumulation of acts that make the
conduct sufficiently extreme to be actionable, whereas
one instance of such behavior might not be. . . . It would
be logically inconsistent to say that each act must be
independently actionable while at the same time assert-
ing that often it is the cumulative nature of the acts
that [give] rise to the intentional infliction of emotional
distress. Likewise, we cannot say that cumulative con-
tinuous acts may be required to constitute the tort but
that prescription runs from the date of the first act. . . .
Because it is impossible to pinpoint the specific moment
when enough conduct has occurred to become actionable,
the termination of the conduct provides the most sensible
place to begin the running of the prescriptive period.”
(Citation omitted; internal quotation marks omitted.)
Watts v. Chittenden, 301 Conn. 575, 594–95, 22 A.3d
1214 (2011), quoting Feltmeier v. Feltmeier, 207 Ill. 2d
263, 282, 798 N.E.2d 75 (2003).
This court has likewise held that extended periods of
misconduct can aggravate misconduct into the extreme
and outrageous. See Bell v. Board of Education, 55 Conn.
App. 400, 411–12, 739 A.2d 321 (1999) (concluding, on
motion to strike, that allegations that defendants “sub-
jected the plaintiffs’ minor children to an ‘atmosphere
of chaos, disruptiveness and violence’ in which school
became a ‘place of fear’ ” and that such conduct occurred
for two years were behaviors sufficiently pleaded to
establish prima facie case for intentional infliction of
emotional distress); Schnabel v. Tyler, 32 Conn. App.
704, 717, 630 A.2d 1361 (1993) (affirming jury’s dam-
ages award for intentional infliction of emotional dis-
tress when complainant was “continuously subjected
to internal investigations and disciplinary proceed-
ings,” subjected to abuse and ridicule, and mistreated
Crossen v. Diehl
multiple times at work), aff’d, 230 Conn. 735, 646 A.2d
152 (1994).
In concluding that Thomas did not provide sufficient
evidence to establish intentional infliction of emotional
distress and negligent infliction of emotional distress,
the majority states that “our review of the record reveals
no evidence to support the court’s finding that the fact
that the spitting incident occurred during the pandemic
contributed to Thomas’ emotional distress. The only
evidence presented at trial regarding the pandemic was
Thomas’ chronological testimony that the spitting inci-
dent was right at the tail end of [the pandemic] . . . .
Neither that testimony, nor any reasonable inferences
drawn therefrom, establish that Thomas’ emotional
distress was affected by the pandemic at all. The trial
court merely speculated as to the impact of the pandemic
on Thomas’ mental state without some basis of definite
facts to enable the [trier of fact] reasonably to infer such
an impact.” (Emphasis in original; internal quotation
marks omitted.)
Unlike the majority, I do not read the trial court’s
decision so narrowly as to pin the entirety of Thomas’
intentional infliction of emotional distress and negligent
infliction of emotional distress claims on the COVID-19
findings alone. I am also not convinced that the record
was so bereft to conclude that the spitting incident, in
concert with the defendants’ described “campaign of
harassment”1 against the plaintiffs, warrants reversal
of the intentional infliction of emotional distress and
negligent infliction of emotional distress counts.
The court specifically found that Martin “twice spat
on Thomas . . . .” In addition to the spitting incident,
the court also found that, from 2018 onward, Martin, in
concert with Diehl, had hung disparaging signs near the
border of the plaintiffs’ property, engaged in multiple
instances of trespass, each year expanded their beach,
taking away a little more of the plaintiffs’ property, acted
1
In finding negligent infliction of emotional distress, the court specifi-
cally described the defendants’, and specifically Martin’s, conduct as a
“campaign of harassment” against the plaintiffs, specifically Thomas.
Crossen v. Diehl
hostilely toward the plaintiffs and their guests, taunted
Thomas, placed structures on the plaintiffs’ property
and in the plaintiffs’ waterfront, made multiple argu-
ments and derogatory hand gestures directed toward
the plaintiffs, and yelled profanities at the plaintiffs in
front of their grandchildren. The court also found Martin
nearly struck Thomas with his vehicle and berated both
him and the first surveyor that the plaintiffs hired to
try to settle the boundary dispute. Martin, on another
occasion, attempted to instigate a fight with Thomas
after shouting obscenities at him, yelling, and belittling
him. Finally, the court found that Martin twice spat
on Thomas during the COVID-19 pandemic, while also
attempting to instigate a fight and cursing at him. As a
result of the ongoing “campaign of harassment,” which
culminated in the spitting incident, the court found that
Thomas suffers frequent headaches and insomnia.
It is in this context that the court found that the plain-
tiffs had established a “course of conduct over the past
several years” that “show[ed] a calculated effort to upset
and insult the plaintiffs.” In this context, the court found
that the “psychic toll of experiencing such abuse [was]
compounded by the . . . COVID-19 pandemic.” (Emphasis
added.) The court found that the spitting incident, spe-
cifically in that tense and uncertain time of the COVID-19
pandemic and lockdowns, would “naturally create feel-
ings of fear and anxiety regarding infection in addition
to feelings of humiliation and anger.”2
In other words, I read the trial court’s decision as find-
ing that the spitting incident, in light of the “campaign
2
Mindful that the court, sitting as a trier of fact, is entitled to apply
common sense to the facts of each particular case; see, e.g., Fernwood
Realty, LLC v. AeroCision, LLC, supra, 166 Conn. App. 386; I note
that many courts have referenced to or taken judicial notice of the
COVID-19 pandemic, the lockdowns and the uncertainty of that shared
and near universal experience. See, e.g., D’Augusta v. American Petro-
leum Institute, 117 F.4th 1094, 1104 (9th Cir. 2024) (stating that “the
outbreak of the global Covid-19 pandemic” was “an ‘obvious alternative
explanation’ ” that accounted for conduct in question), cert. denied,
U.S. , 145 S. Ct. 1478, 221 L. Ed. 2d 589 (2025); Ryan v. UMass
Memorial Health, 728 F. Supp. 3d 215, 217 (D. Mass. 2024) (taking
judicial notice “that, starting in early 2020, the spread of the highly
Crossen v. Diehl
of harassment” and the ongoing COVID-19 pandemic,
elevated Martin’s misconduct from the inappropriate
contagious novel coronavirus known as ‘COVID-19’ had a dramatic
impact on daily American life”); Leeth v. Secretary of Veterans Affairs,
716 F. Supp. 3d 562, 573 n.4 (S.D. Ohio 2024) (taking judicial notice
“that the COVID-19 pandemic was in its early stages” at time in ques-
tion); Bushra v. Main Line Health, Inc., 709 F. Supp. 3d 164, 175 (E.D.
Pa. 2023) (taking judicial notice “that COVID-19 caused a deadly global
pandemic at a scale unseen in a century” and “killed over one million
people in the United States since February 2020”), aff’d, Docket No.
24-1117, 2025 WL 1078135 (3rd Cir. April 10, 2025); Federal Trade
Commission v. Romero, 658 F. Supp. 3d 1129, 1135 (M.D. Fla. 2023)
(taking judicial notice that “COVID-19 is a disease caused by the virus
severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2), a
new virus in humans causing respiratory illness which can be spread
from person-to-person” (internal quotation marks omitted)); Basank
v. Decker, 613 F. Supp. 3d 776, 786 (S.D.N.Y. 2020) (taking judicial
notice that “COVID-19 causes severe medical complications and has
increased lethality amongst people of advanced age, and those with
underlying health problems”); Cordish Cos. v. Affiliated FM Ins. Co., 573
F. Supp. 3d 977, 984 (D. Md. 2021) (observing that “[t]he [COVID-19]
pandemic has impacted almost every aspect of our lives”), aff’d, Docket
No. 21-2055, 2022 WL 1114373 (4th Cir. April 14, 2022); Middleton
v. Andino, 481 F. Supp. 3d 563, 565–66 (D. S.C. 2020) (“The COVID-
19 virus is primarily spread by direct, indirect (through contaminated
objects or surfaces), or close contact with infected people via mouth
and nose secretions. These include saliva, respiratory secretions or
secretion droplets.” (Internal quotation marks omitted.)); LigTel Com-
munications, Inc. v. Baicells Technologies, Inc., 455 F. Supp. 3d 792,
811 (N.D. Ind. 2020) (“[t]he [c]ourt is mindful of the unprecedented
magnitude of the COVID-19 pandemic”), appeal dismissed, Docket
No. 20-1896, 2020 WL 9813549 (7th Cir. November 12, 2020); Livas
v. Myers, 455 F. Supp. 3d 272, 275 (W.D. La. 2020) (explaining that
“the [COVID-19] virus spreads primarily through droplets of saliva or
discharge from the nose when an infected person coughs or sneezes”);
United States v. Clark, 448 F. Supp. 3d 1152, 1156 (D. Kan. 2020)
(“[t]he court is mindful of the unprecedented magnitude of the COVID-
19 pandemic and the extremely serious health risks it presents”); People
v. Zemek, 93 Cal. App. 5th 313, 326–27, 310 Cal. Rptr. 3d 812 (2023)
(“The trial here occurred under difficult circumstances, a time when
COVID-19, a global pandemic, continued to terrorize the community . . . .
[A]t [that] time . . . the world looked much different than it does today,
especially considering that the federal emergency declaration regarding
the COVID-19 pandemic expired on May 11, 2023 . . . . This context is
important in viewing the trial court’s actions.” (Citation omitted.));
Grisham v. Romero, 483 P.3d 545, 550 (N.M. 2021) (taking judicial
notice of “the serious health risks posed by COVID-19, a ‘highly conta-
gious and potentially fatal’ disease”).
Crossen v. Diehl
to the extreme and outrageous. It was not the spitting
alone that constituted an intentional infliction of emo-
tional distress nor a negligent infliction of emotional
distress; it was the culmination of all misconduct over
the course of years that led the court to find that Martin
had intentionally inflicted emotional distress. Consider-
ing the particular facts of this case and in light of the
deference we afford to the trial court as the trier of
fact, the commonsense inferences the trier of fact was
entitled to make, the near universal experience that was
the COVID-19 pandemic and the lockdowns, and Thomas’
testimony at trial, I conclude that Thomas presented
enough evidence for the court to find that Martin had
intentionally inflicted emotional distress and negligently
inflicted emotional distress. I therefore would uphold the
court’s determinations as to those two counts.
In light of the foregoing considerations, I respectfully
dissent from the majority’s decision insofar as it reverses
the trial court’s judgment rendered in Thomas’ favor
on counts three and four of the operative complaint.
Because I would affirm the court’s judgment on counts
three and four, I would also affirm the court’s award of
punitive damages on those counts. In all other respects,
I agree with the majority.