Cross v. BeFree Enterprises, LLC
CourtMassachusetts Supreme Judicial Court
Date FiledNovember 10, 2026
DocketSJC 13933
StatusPublished
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Full Opinion
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SJC-13933
AVA E. CROSS1 vs. BEFREE ENTERPRISES, LLC.2
Worcester. September 9, 2026. - November 10, 2026.
Present: Budd, C.J., Gaziano, Kafker, Wendlandt, Georges,
Dewar, & Wolohojian, JJ.
Contract, Waiver, Release from liability. Waiver. Negligence,
Contractual limitation of liability. Practice, Civil,
Waiver, Summary judgment. Statute, Construction. Words,
"Contract for health club services," "Health club."
Civil action commenced in the Superior Court Department on
May 24, 2022.
The case was heard by J. Gavin Reardon, Jr., J., on a
motion for summary judgment.
The Supreme Judicial Court on its own initiative
transferred the case from the Appeals Court.
Ronald G. Gentle for the plaintiff.
Amy B. Yarbro (Carole Sakowski Lynch also present) for the
defendant.
Jennifer A. Creedon & Katherine R. Kossoy, for
Massachusetts Defense Lawyers Association, amicus curiae,
submitted a brief.
1 By her parent and next friend, Denise M. Hanson.
2 Doing business as The Little Gym of West Boylston.
2
WOLOHOJIAN, J. Five year old Ava Cross (Ava) broke her arm
when she fell from a piece of equipment during a gymnastics
class at The Little Gym of West Boylston (Little Gym). Alleging
that her injury occurred when she was left unattended, Ava sued
BeFree Enterprises, LLC, doing business as Little Gym, for
negligence. In response, Little Gym asserted that Ava's claim
was barred by a waiver of liability signed by her father, James
Cross. The issue in this appeal is whether that waiver is
unenforceable by virtue of G. L. c. 93, § 80, which provides, in
pertinent part, that "[n]o contract for health club services may
contain any provisions whereby the buyer agrees not to assert
against the seller . . . any claim . . . arising out of . . .
the buyer's activities at the health club." We conclude that
the undisputed summary judgment record establishes that Little
Gym is a "health club" for purposes of the statute, that the
liability waiver signed by Ava's father was part of a "contract
for health club services" as that term is defined in the
statute, and that Ava's negligence claim arises from her
activities at Little Gym. Accordingly, under the plain language
of G. L. c. 93, § 80, the liability waiver is unenforceable and
does not bar Ava's negligence claim. As a result, summary
judgment should not have entered in favor of Little Gym.3
3 We acknowledge the amicus brief submitted by the
Massachusetts Defense Lawyers Association.
3
Background. We summarize the undisputed facts contained in
the summary judgment record in the light most favorable to Ava
as the nonmoving party, reserving certain facts as they pertain
to our later discussion. See Banevicius v. Barnstable, 497
Mass. 585, 587 (2026).
Little Gym is a child development and gymnastic center
focusing on three dimensions of whole child learning: (1)
physical skills (which involves growing motor skills and
gymnastic skills), (2) social and emotional development, and (3)
cognitive development. Little Gym gives classes to children up
to twelve years old, with children as young as four months old
attending parent/child classes.
In October 2020, when Ava was four years old, Ava's
paternal grandmother enrolled her in a weekly class at Little
Gym. The grandmother completed the necessary enrollment
paperwork together with Ava's father, who, on October 28, 2020,
signed a liability waiver containing the following language:
"Acknowledgement of Risk and Waiver of Liability
"I understand that there may be some risk of injury
associated with participation whether in-gym, outdoors, or
online; . . . and I agree to waive any and all claims of
liability, release and hold harmless The Little Gym
International, Inc. and its franchisees in the event that
such injury . . . may occur to me or my child."4
Because they are not relevant to this case, we have
4
omitted the portions of the liability waiver concerning risks
from contracting communicable diseases, including COVID-19.
4
The following day, Ava's grandmother paid for the classes with
an online credit card payment.
This process repeated itself in August 2021, when Ava's
grandmother again enrolled Ava in classes at Little Gym, and her
father again signed an identically worded liability waiver. It
was after this second enrollment that Ava was injured while
participating in a class at Little Gym on October 10, 2021. At
the time of her injury, Ava was at the beam station, where she
had previously used a "red bar" many times, apparently without
incident. On this occasion, however, Ava tried to sit on top of
the red bar, fell, and injured her arm. One of Little Gym's
coaches was present at the time of Ava's fall.
Ava, through her mother, commenced this lawsuit against
Little Gym asserting a single count of negligence based on the
allegation that Little Gym committed a breach of its duty to
supervise the children under its care and direction, thereby
causing Ava injury. Little Gym raised the liability waiver as
an affirmative defense, and moved for summary judgment on that
ground. After a hearing, a judge of the Superior Court granted
summary judgment in favor of Little Gym, concluding that the
liability waiver was not a "contract for health club services,"
as that phrase is used in G. L. c. 93, § 80, and defined in
G. L. c. 93, § 78. Ava appealed, and we transferred the case on
our own initiative from the Appeals Court.
5
Discussion. Ava argues that the liability waiver is
prohibited by G. L. c. 93, § 80, and, therefore, void and
unenforceable. Because this is an issue of statutory
interpretation involving a pure question of law, our review is
de novo, Reuter v. Methuen, 489 Mass. 465, 470 (2022), as is our
review of the summary judgment ruling and record, Berry v.
Commerce Ins. Co., 488 Mass. 633, 636 (2021). We begin our
discussion by laying out the statutory framework.
In 1985, the Legislature enacted An Act regulating
contracts between health spas and their customers (act),
declaring it to be an emergency law "necessary for the immediate
preservation of the public convenience." St. 1985, c. 607,
preamble. See Commonwealth v. Rainey, 491 Mass. 632, 642 (2023)
("Where the Legislature has set forth its intent in the form of
a codified preamble, we consider the preamble as part of the
whole statute, to the extent that it does not conflict with the
more specific statutory provisions"). The act, which is
situated within c. 93 of the General Laws concerning the
regulation of trade, protects consumers of health club services
by regulating the terms and conditions of contracts for such
services. See G. L. c. 93, §§ 78–88.
Among other things, the act prohibits long-term contracts
for health club services, see G. L. c. 93, § 80, first par., a
practice that had been identified to the Legislature as a matter
6
of concern. House Bill No. 43 (Jan. 1976) (noting that
"practices now prohibited by law to trade schools and dance
studios are still freely engaged in by health clubs, often to
the financial detriment of consumers," including "long-term,
expensive contracts which many people will never be able to
fully utilize"). Other provisions of the act prohibit any
contract with a term longer than thirty-six months, G. L. c. 93,
§ 80, first par., prohibit requiring payments to be made more
frequently than monthly, G. L. c. 93, § 80, second par., require
a seller of a health club services contract to maintain a bond,
G. L. c. 93, § 79, require conspicuous language regarding notice
and cancellation rights, G. L. c. 93, § 81, provide for
cancellation of a health club services contract in the event of
death or significant physical or medical disability, G. L.
c. 93, § 82, prohibit unfair and deceptive practices by health
clubs, G. L. c. 93, § 84, create a cause of action and penalties
for violation of the act, G. L. c. 93, §§ 86, 87, and permit
enforcement by the Attorney General, G. L. c. 93, § 86-88.
In addition, the act prohibits certain liability waivers
from being included in contracts for health club services:
"[n]o contract for health club services may contain any
provisions whereby the buyer agrees not to assert against
the seller or any assignee or transferee of the health club
services contract any claim or defense arising out of the
health club services contract or the buyer's activities at
the health club" (emphases added).
7
G. L. c. 93, § 80, third par.5 This prohibition depends in turn
on two defined terms: "contract for health club services" and
"health club."6 The act defines the term "contract for health
club services" as a
"contract which has the primary purpose of providing a
person with the right to use the facilities of a health
club or with instruction, training, or assistance by a
health club in the preservation, maintenance, encouragement
or development of physical fitness, conditioning or well-
being, including physical culture, bodybuilding,
exercising, weight control, figure development or the
teaching of martial arts including judo, karate and self-
defense, or any similar course of physical fitness or
training or assistance."
G. L. c. 93, § 78. And a "health club" is defined as
"each facility or location or group or chain of facilities
or locations, in which any person, firm, corporation,
partnership, unincorporated association, franchise or other
business enterprise offers facilities for or instruction,
training or assistance in the preservation, maintenance,
encouragement or development of physical fitness,
conditioning or well being. Such term shall include, but
not be limited to, health spas, sports, tennis, racquet
ball, platform tennis and health clubs, figure salons,
health studios, gymnasiums, weight control centers or
studios, martial arts and self-defense schools, or any
other similar course of physical training."
5 The clause, "arising out of . . . the buyer's activities
in the health club," was added in the last version of the bill.
Senate Bill No. 2420 (July 9, 1985). The only waivers
prohibited by earlier bills were those of "any claim or defense
arising out of the health club services contract." Senate Bill
No. 782 (Mar. 1985). Senate Bill No. 2256 (May 9, 1985).
6 The act also supplies definitions of "buyer" and "seller,"
but the parties raise no issue concerning their meaning. See
G. L. c. 93, § 78. Instead, the parties proceed on the
assumption that Ava, through her father and grandmother, was a
"buyer" of health club services for purposes of the act, and
that Little Gym was a "seller."
8
Id.
The definitions of "health club" and "health club services"
have similar structures: they both first provide a definition
of the term at issue, which is then followed by a nonexclusive
list of illustrative examples that do not limit that definition.7
See DiFiore v. American Airlines, Inc., 454 Mass. 486, 495
(2009) (construing nonexclusive list of examples); Commonwealth
v. Ryan, 93 Mass. App. Ct. 486, 490 (2018) ("including but not
limited to" denotes nonexclusive, illustrative list of
examples). "Providing definitions of the terms used in a
statute is a way to narrow or expand the reach of that statute."
King v. Town Clerk of Townsend, 480 Mass. 7, 11 (2018).
Incorporating the pertinent aspects of the definitions of
"contract for health club services" and "health club" into § 80,
the act prohibits certain liability waivers from being included
in contracts whose primary purpose is to give a person the right
to use facilities in which "instruction, training or assistance
in the preservation, maintenance, encouragement or development
of physical fitness, conditioning or well being" is offered.
"Any contract for health club services which does not comply
7The enumerated examples in the two definitions are not
identical. Neither party argues any significance to this and,
in any event, the differences are immaterial to our analysis.
9
with the [act] shall be void and unenforceable as contrary to
public policy." G. L. c. 93, § 85.
With this overview of the act in hand, we turn to the
question whether the liability waiver signed by Ava's father is
prohibited by § 80 of the act and hence void and unenforceable.
As we have already noted, the act protects consumers of health
club services from abusive industry practices by regulating the
terms and conditions of contracts for such services. It is in
this sense a remedial statute designed to shield consumers of
health club services from certain types of contractual terms and
conditions from which the Legislature intended to protect them.
"[W]e interpret consumer protection statutes broadly to
effectuate their remedial purposes" while remaining faithful to
the Legislature's intent, which we ascertain through our
ordinary rules of statutory interpretation. Roberts v.
Enterprise Rent-A-Car Co. of Boston, 438 Mass. 187, 192 (2002).
We begin with the question whether the liability waiver
signed by Ava's father was a "provision[] whereby the buyer
agrees not to assert against the seller or any assignee or
transferee of the health club services contract any claim or
defense arising out of the health club services contract or the
buyer's activities at the health club." G. L. c. 93, § 80. The
parties do not seriously dispute this point but, in any event, a
straightforward reading of the unambiguous language of the
10
liability waiver establishes that, as a matter of law, it
purported to waive any claim "arising out of" Ava's "activities
at the" Little Gym. See Eigerman v. Putnam Invs., Inc., 450
Mass. 281, 287 (2007) ("interpretation of a contract is a
question of law for the court"); Black's Law Dictionary 132
(12th ed. 2024) ("arise" means to result from, as in "litigation
routinely arises from such accidents"). The liability waiver is
thus the type of provision targeted by § 80.
This conclusion does not, though, answer the question
whether the liability waiver, which was a separate document
Ava's father signed online, was a "contract for health club
services." Little Gym argues that the waiver is the relevant
contract, and that standing alone it does not qualify as a
contract for health club services. On the other hand, Ava
argues that the waiver was part of a single transaction together
with the other enrollment paperwork and the grandmother's credit
card payments, and that, taken together, the documents
constitute a "contract for health club services." Taken alone,
the liability waiver did not contain the essential terms of a
"contract for health club services"; for example, it did not
identify the services that would be provided by Little Gym. See
Simons v. American Dry Ginger Ale Co., 335 Mass. 521, 523 (1957)
(generally, "the essential terms of a contract must be
sufficiently definite so that the nature and extent of the
11
obligations of the parties can be ascertained"). But although
the liability waiver was a separate document, it was part and
parcel of a single transaction whereby Ava's father and
grandmother together completed various enrollment paperwork to
enroll Ava in Little Gym's classes. "[W]hen several writings
evidence a single contract between the parties, they will be
read together in order to arrive at an interpretation of the
contract." Phoenix Spring Beverage Co. v. Harvard Brewing Co.,
312 Mass. 501, 505 (1942). See Skilton v. R.H. Long Cadillac La
Salle Co., 265 Mass. 595, 597 (1929) ("three documents . . .
executed together as parts of the same transaction . . . may all
be considered in determining the real contract of the parties").
This can be true even when writings are signed at different
times, as they were here. See Harding v. Broadway Nat'l Bank of
Chelsea, 294 Mass. 13, 20 (1936) ("it was not essential that the
credit agreement and the negotiable note should be executed at
the same time"); Clark v. State St. Trust Co., 270 Mass. 140,
150 (1930) ("two contracts executed at the same time and as
parts of the same transaction are to be construed together" even
where parties were different). Accord 11 R.A. Lord, Williston
on Contracts § 30:26 (4th ed. 2012) ("when the same parties
execute two writings concerning the same subject matter, the
writings may, under some circumstances, be regarded as a single
contract and may be construed together, whether they were made
12
simultaneously or at different times . . . if they are related
to and were part of the same transaction" [footnote omitted]).
Taken together, the enrollment paperwork supplied the contract's
essential terms, including that the contract's "primary
purpose," G. L. c. 93, § 78, was to permit Ava to use Little
Gym's facilities and to receive instruction in "encouragement or
development of physical fitness," namely, Little Gym's first
dimension of growing motor and gymnastic skills. Id. See
Merriam-Webster Online Dictionary, https://www.merriam-
webster.com/dictionary/purpose [https://perma.cc/F78G-NE2A]
("purpose" means "the reason something is done or used").
All that remains is whether the summary judgment record
raised a triable issue of fact concerning whether Little Gym is
a "health club," which is defined as a place or business that
"offers facilities for or instruction, training or assistance in
the preservation, maintenance, encouragement or development of
physical fitness, conditioning or well being." G. L. c. 93,
§ 78. It did not. The summary judgment record established that
Little Gym is a child development and gymnastic center offering
classes to children up to age twelve. Little Gym's facility is
set up like a gymnastics studio, consisting of a room containing
padding and gymnastics equipment. One of the three dimensions of
Little Gym's program is physical skills, which includes
developing motor and gymnastic skills. Little Gym employs
13
coaches, and one of these coaches was present when Ava was
injured. On this record, we have no hesitation in concluding
that Little Gym is a "health club" as defined by the act because
it offers facilities for, and instruction in, "encouragement or
development of physical fitness, conditioning or well being."
Id.
Nonetheless, pointing to the fact that it offers scheduled
classes rather than open access, extensive supervision from
instructors, and programs catering to children, Little Gym
argues that it is less like a traditional gym and more like an
"early education enrichment program." Although Little Gym may
indeed have features that traditional exercise gyms do not, that
is not the question. Instead, we are tasked with determining
whether the undisputed facts in the summary judgment record
establish that Little Gym falls within the broad definition of
"health club" established by the Legislature. And, for the
reasons we have already set out, it does.
Our conclusion is buttressed by the breadth of the
nonexclusive illustrative examples of "health clubs" the
Legislature has supplied. See G. L. c. 93, § 78. These range
from facilities offering traditional sports (such as tennis), to
those offering programs of health and well-being (such as health
spas and weight control centers), to those offering training in
self-defense and martial arts. Like Little Gym, martial arts
14
and self-defense schools offer classes with instructors, and
often to children. See, e.g., Lakes & Hoyt, Promoting Self-
Regulation Through School-based Martial Arts Training, 25 J.
Applied Dev. Psych. 283, 284 (2004) ("The martial arts
historically have emphasized the importance of self-regulation,
using terms such as self-control, body control, and
discipline"); Vockell & Kwak, Martial Arts in the Classroom, 64
Clearing House 61, 61, 63 (1990) (describing "very large number
of children" currently studying martial arts, and their
resulting improved self-conception correlates with improved
schoolwork).
In short, Little Gym falls within the plain meaning of the
general definition of "health club" given in the first sentence
of § 78, and the wide-ranging list of examples provided by the
Legislature in the second sentence confirms that Little Gym fits
comfortably within that definition.
Finally, Little Gym raises two policy-oriented points and
asks that we look beyond the plain language of the statute.
First, pointing to the fact that the act focuses primarily on
regulating contractual terms and conditions, Little Gym contends
that the Legislature intended to bar waivers of liability only
for contract-based claims arising from health club services
contracts themselves –- not for tort claims such as the one Ava
brings here. This argument is defeated by the language of § 80
15
itself, which plainly prohibits waivers of liability for claims
arising not only out of such contracts but also out of a
"buyer's activities at the health club." "[T]he principal
source of insight into legislative intent [is] the plain
language of the statute" (citation omitted). Gravito v.
Commonwealth, 496 Mass. 756, 759 (2025). And where, as here,
"the statutory language is clear and unambiguous, it is
conclusive as to legislative intent" (quotation and citation
omitted). Id.
In the alternative, Little Gym argues that reading § 80 to
extend to waivers of tort claims produces an absurd or
unintended result since "Massachusetts law favors the
enforcement of releases." Sharon v. Newton, 437 Mass. 99, 105
(2002). But there is no necessary inconsistency between a
general policy favoring releases and a legislative decision to
ban releases in a particular, specialized context. And, "absent
a constitutional mandate to do so, '[i]t is not for us to
inquire into the expediency or the wisdom of the legislative
judgment.'" Blue Hills Cemetery, Inc. v. Board of Registration
in Embalming & Funeral Directing, 379 Mass. 368, 375 (1979),
quoting Sperry & Hutchinson Co. v. Director of the Div. on the
Necessaries of Life, 307 Mass. 408, 418 (1940).8
8 We note that our Legislature is not alone in barring
liability waivers in analogous contexts. See Haw. Rev. Stat.
16
In sum, we conclude that the summary judgment record
establishes that Little Gym is a "health club" as that term is
defined by G. L. c. 93, § 78, that Ava, through her grandmother
and father, entered into a "contract for health club services,"
id., and that her negligence claim arises out of her activities
at Little Gym. The liability waiver was accordingly prohibited
by G. L. c. 93, § 80, and void and unenforceable under G. L.
c. 93, § 85.
Conclusion. For the reasons set out above, Little Gym's
motion for summary judgment should have been denied. We
accordingly vacate the judgment and remand for further
proceedings consistent with this opinion.
So ordered.
§ 663-1.54 (banning liability waivers for certain "recreational
activities"); Md. Code Ann., Cts. & Jud. Proc. § 5-401.2
(banning liability waivers in contracts "relating to the use of
a recreational facility," including gymnasiums, except for
certain long-term contracts for services rendered for adults);
N.Y. Gen. Oblig. Law § 5-326 (banning liability waivers in
health club contracts). In addition, some States disfavor
liability waivers for negligence as a matter of general policy.
See La. Civ. Code art. 2004; Hiett v. Lake Barcroft Community
Ass'n, 244 Va. 191, 196 (1992). And other States allow such
waivers generally, but disfavor them for children. See, e.g.,
Woodman v. Kera LLC, 486 Mich. 228, 244 (2010); Santiago v.
Philly Trampoline Park, LLC, 343 A.3d 995, 1015 (Penn. 2025);
Scott v. Pacific W. Mountain Resort, 119 Wash. 2d 484, 492
(1992).