Underwood v. Hertz Corp. CA2/7
CourtCalifornia Court of Appeal
Date FiledNovember 13, 2026
DocketB354062
StatusUnpublished
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Full Opinion
Filed 11/13/26 Underwood v. Hertz Corp. CA2/7
NOT TO BE PUBLISHED IN THE OFFICIAL REPORTS
California Rules of Court, rule 8.1115(a), prohibits courts and parties from citing or relying on opinions
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IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA
SECOND APPELLATE DISTRICT
DIVISION SEVEN
DONALD UNDERWOOD, B354062
Plaintiff and Appellant, (Los Angeles County
Super. Ct.
v. No. 23STCV26175)
HERTZ CORPORATION,
Defendant and Respondent.
APPEAL from a judgment of the Superior Court of
Los Angeles County, Gary D. Roberts, Judge. Reversed with
directions.
Donald Underwood, in pro per., for Plaintiff and Appellant.
Kahana & Feld, Shayne L. Wulterin, Mitchell J.
Steinberger and Mark. P Nelson for Defendant and Respondent.
INTRODUCTION
Daniel Kirk rented a car from Hertz Corporation and got
into an accident with Donald Underwood. Underwood sued
Hertz, alleging Hertz was negligent in renting the car to Kirk
without confirming he had a valid driver’s license. Hertz moved
for summary judgment, arguing that Vehicle Code sections 14604
and 14608,1 which apply to rental car companies, precluded
Underwood’s negligence claims. The trial court granted Hertz’s
motion for summary judgment. Because Hertz did not meet its
initial, moving burden on summary judgment, we reverse.
FACTUAL AND PROCEDURAL BACKGROUND
A. Underwood Files This Action Against Hertz
Underwood alleged he was driving north on La Brea
Avenue when he tried to make a U-turn. Kirk, who was driving a
car he rented from Hertz, was also going north on La Brea, but
he was speeding and driving on the wrong side of the road. As
Underwood turned his car, Kirk’s car hit Underwood’s car from
the left. Kirk’s airbags deployed. Kirk initially refused to
provide Underwood any “identifying information,” but
Underwood was able to take pictures of Kirk’s identification card
and temporary license and of Hertz’s registration card for the car.
Police officers arrived, and Kirk told them he did not purchase
insurance when he rented the car. (Underwood v. Hertz Corp.
(Apr. 10, 2025, B340282) [nonpub. opn] (Underwood I).)
Underwood alleged Hertz was negligent in renting the car
to Kirk. Underwood alleged Hertz failed to comply with
1 Undesignated statutory references are to the Vehicle Code.
2
section 14604, which provides a person may not rent a motor
vehicle to another person without determining that the renter
has a valid driver’s license. Underwood alleged Hertz, when it
rented a car to Kirk, “intentionally ignored [the] risk when
renting out a car to someone who was not legally authorized to
rent.”
B. The Trial Court Grants Hertz’s Motion for Summary
Judgment
Hertz filed a motion for summary judgment.2 Hertz argued
that under section 14604 Hertz was not negligent in renting Kirk
a car because Kirk had a valid, albeit temporary, California
driver’s license. Hertz argued that, “where there is evidence that
a Defendant met its affirmative duty to inquire as to a
prospective driver’s license status, . . . and the prospective driver
did, in fact, maintain a valid driver’s license, the owner of the
vehicle cannot be held liable for the negligent entrustment cause
of action.” Hertz argued the evidence showed it “abided by”
section 14604 and “made an affirmative inquiry as to [Kirk’s]
driver’s license status.”3
Hertz submitted the declaration of Andrew Londrillo, who
stated his title was Senior Director, Ops Strategic Projects, for
Hertz. His declaration included statements sufficient to qualify
Hertz’s rental record for the business records exception to the
2 Hertz had filed a demurrer to Underwood’s second
amended complaint, which the trial court sustained without leave
to amend. We reversed that order in Underwood I.
3 Hertz made several other arguments it does not make on
appeal.
3
hearsay rule. He stated: “As the Hertz Rental File reflects, on
August 17, 2023, a person named Daniel [Kirk] rented a vehicle
from Hertz, which vehicle Hertz owns and which I am informed
was involved in [an] accident underlying this lawsuit. Attached
as Exhibit A is a true and correct copy of Mr. Kirk’s Rental
Agreement with Hertz. This document was obtained from
Hertz’s files that are maintained as part of its regular course of
practice. [¶] Hertz requires its rental agents to verify that
renters show the agents a facially valid state driver’s license
before releasing any rental vehicle. [¶] Here, the Rental
Agreement confirms that Hertz complied with this requirement,
as the Rental Agreement recites a driver’s license number for
Mr. Kirk consistent with Hertz’s policies [and] practices for
renting vehicles.”
Attached to Londrillo’s declaration was a one-page
document titled “Rental Record: 540074161,” which reflected that
Hertz rented Kirk a car on August 17, 2023. The document was
not the actual rental agreement with Kirk, but it included Kirk’s
home address, phone number, and date of birth, as well as this
entry: “DL: Y1596550.” This number appears to be the number
Londrillo stated was Kirk’s driver’s license number, though it is
also the number on his California identification card (a picture of
which Underwood attached to his second amended complaint).
Hertz did not submit any other evidence in support of its motion
for summary judgment.
Underwood filed an opposition to Hertz’s motion for
summary judgment, but he did not submit any evidence. He
argued, among other things, Hertz was “at fault for
letting . . . Kirk rent a vehicle in the first place with an invalid
temporary license they say he possessed. [Hertz] did not verify
4
the validity of the temporary license they claim was presented
during time of rental and allowed their customer to rent with
mutilated, torn, and/or altered identification and without
requiring he purchase insurance for the vehicle, if he had a valid
temporary license as their policy states.” He argued the
“illegible, mutilated document in question is NOT a valid
temporary driver’s license and should not have been able to be
used to rent a vehicle from Hertz.” He argued Hertz could not
“prove their client had an active permanent driver’s license which
is the only way, per their policy, a person can rent a vehicle
without insurance.”
The trial court granted Hertz’s motion for summary
judgment.4 After quoting section 14608 the court stated: “Here,
there is no evidence of negligence or criminal wrongdoing in this
case on behalf of [Hertz]. There is no evidence that the vehicle
was negligently entrusted to Kirk, and there is no evidence that a
malfunction or defect caused the incident. [Hertz]
provides . . . the Rental Agreement [sic] with Kirk which reflects
that [Hertz] viewed and recorded Kirk’s license number. (See
UMF 7, Londrillo Decl. ¶¶ 6-7 [‘Hertz requires its rental agents
to verify that renters show the agents a facially valid state
driver’s license before releasing any rental vehicle’], Ex. A [Hertz
Rental Agreement with Kirk].) [Underwood] has not provided
any evidence that demonstrates that an issue of fact exists
regarding . . . whether [Hertz] negligently entrusted the vehicle
to Kirk.” The court entered judgment in favor of Hertz, and
Underwood timely appealed.
4 We augment the record to include the trial court’s
February 19, 2026 order granting Hertz’s motion for summary
judgment. (See Cal. Rules of Court, rule 8.155(a)(1)(A).)
5
DISCUSSION
A. Summary Judgment Law and Standard of Review
“‘A trial court properly grants a motion for summary
judgment where “all the papers submitted show that there is no
triable issue as to any material fact and that the moving party is
entitled to a judgment as a matter of law.”’” (Hampton v. County
of San Diego (2015) 62 Cal.4th 340, 347; see Code Civ. Proc.,
§ 437c, subd. (c); Regents of University of California v. Superior
Court (2018) 4 Cal.5th 607, 618.) A defendant who moves for
summary judgment has the initial burden of showing each cause
of action is without merit. (See Code Civ. Proc., § 437c,
subd. (p)(2); Aguilar v. Atlantic Richfield Co. (2001) 25 Cal.4th
826, 843; Sabetian v. Exxon Mobil Corp. (2020) 57 Cal.App.5th
1054, 1068.) “A defendant can meet this burden by ‘prov[ing] an
affirmative defense, disprov[ing] at least one essential element of
the plaintiff's cause of action [citations], or show[ing] that an
element of the cause of action cannot be established.’” (Severin
Mobile Towing, Inc. v. JPMorgan Chase Bank, N.A. (2021)
65 Cal.App.5th 292, 302; see Code Civ. Proc., § 437c, subd. (p)(2).)
“‘[A] defendant moving for summary judgment based upon
the assertion of an affirmative defense . . . “has the initial burden
to show that undisputed facts support each element of the
affirmative defense.”’” (Consumer Cause, Inc. v. SmileCare
(2001) 91 Cal.App.4th 454, 467-468; see Severin Mobile Towing,
Inc. v. JPMorgan Chase Bank, N.A., supra, 65 Cal.App.5th at
p. 302.) “‘Only after the defendant carries that initial burden
does the burden shift to the plaintiff “to show that a triable issue
of one or more material facts exists as to the cause of action or a
defense thereto.”’” (D.G. v. Orange County Social Services Agency
6
(2025) 108 Cal.App.5th 465, 470; see Code Civ. Proc. § 437c,
subd. (p)(2); Aguilar v. Atlantic Richfield Co., supra, 25 Cal.4th at
pp. 849-850.) Where the defendant fails “to meet that burden,
‘the plaintiff need not make any showing at all.’” (Consumer
Cause, Inc. v. SmileCare, supra, 91 Cal.App.4th at p. 469; see
Mosley v. Pacific Specialty Ins. Co. (2020) 49 Cal.App.5th 417,
434-435 [“‘[i]f the defendant [moving for summary judgment] fails
to meet this initial burden [of production], it is unnecessary to
examine the plaintiff’s opposing evidence; the motion must be
denied’”].)
B. The Trial Court Erred in Granting Hertz’s Motion for
Summary Judgment
1. Hertz Did Not Meet Its Moving Burden To
Show It Was Entitled to Summary Judgment
Under Sections 14604 and 14608
Hertz relies on two statutes governing rental car company
liability. The first, section 14604, subdivision (a), states: “No
owner of a motor vehicle may knowingly allow another person to
drive the vehicle upon a highway unless the owner determines
that the person possesses a valid driver’s license that authorizes
the person to operate the vehicle. For the purposes of this
section, an owner is required only to make a reasonable effort or
inquiry to determine whether the prospective driver possesses a
valid driver’s license before allowing him or her to operate the
owner’s vehicle. An owner is not required to inquire of the
[Department of Motor Vehicles] whether the prospective driver
possesses a valid driver’s license.” Subdivision (b) of
section 14604 provides that a “rental company is deemed to be in
7
compliance with subdivision (a) if the company rents the vehicle
in accordance with Sections 14608 and 14609.” The second,
section 14608, subdivision (a), states: “A person shall not rent a
motor vehicle to another person unless both of the following
requirements have been met: [¶] (1) The person to whom the
vehicle is rented is licensed under this code or is a nonresident
who is licensed under the laws of the state or country of his or her
residence. [¶] (2) The person renting to another person has
inspected the driver’s license of the person to whom the vehicle is
to be rented and compared either the signature thereon with that
of the person to whom the vehicle is to be rented or the
photograph thereon with the person to whom the vehicle is to be
rented.”5
Sections 14604 and 14608 “‘circumscribe[ ] the duty of a
rental car agency to investigate the license status (and, by
implication, the driving history) of its customers.’ [Citation.]
Taken together, those statutes prohibit a rental car agency from
renting a car to an unlicensed driver and require the agency to
‘“make a reasonable effort’” to determine whether the prospective
driver possesses a valid driver’s license.’” (Tavares v. Zipcar, Inc.
(2026) 118 Cal.App.5th 219, 231.) “Thus, as a matter of law, ‘a
rental car agency is not liable for negligent entrustment where
the agency has fully complied with the requirements
of . . . sections 14604 and 14608 and the customer does not
appear impaired or otherwise unfit to drive at the time of rental.’”
(Tavares, at p. 231; see Enterprise Rent-A-Car of Los Angeles v.
5 Section 14609 states what records a person renting a motor
vehicle must keep.
8
Superior Court (2022) 84 Cal.App.5th 1, 7; Flores v. Enterprise
Rent-A-Car Co. (2010) 188 Cal.App.4th 1055, 1066, 1070.)
Hertz argues that it complied with sections 14604
and 14608 and that “such compliance precludes negligent-
entrustment liability as a matter of law; absent evidence the
agency knew or should have known the driver was unfit.” Hertz
argues that it “had no actual or constructive knowledge of any
unfitness” of Kirk to drive and that the “undisputed evidence
shows Hertz met every requirement of sections 14604 and
14608.”
In moving for summary judgment, Hertz arguably met its
burden to show it determined Kirk had a valid driver’s license.
Londrillo, who had no personal knowledge of whether the person
who rented Kirk the car determined he had a valid license,
authenticated and qualified for admission a record of Kirk’s
rental. And that document showed someone at Hertz entered a
valid driver’s license for Kirk, a number that matched the
number on the torn temporary license Underwood took a picture
of at the accident scene. Contrary to Underwood’s argument, a
temporary driver’s license is a valid driver’s license; a person
with a temporary license from the Department of Motor Vehicles
“is licensed” (§ 14608, subd. (a)(1)) under the Vehicle Code. (See
§ 12506 [Department of Motor Vehicles “may issue a temporary
driver’s license to any person applying for a driver’s license, to
any person applying for renewal of a driver’s license, or to any
licensee whose license is required to be changed, added to, or
modified”].)
But Hertz submitted no evidence anyone compared the
signature on his temporary license with Kirk’s signature (and
Kirk’s temporary license does not have a photograph on it).
9
Londrillo did not say this, nor could he; he wasn’t there. Unlike
the rental car company in Enterprise Rent-A-Car of Los Angeles v.
Superior Court, supra, 84 Cal.App.5th 1, which submitted
deposition testimony of the employee who handled the rental
transaction with the driver (id. at p. 13),6 Hertz did not submit a
declaration or deposition testimony from anyone involved in
renting Kirk the car. Hertz did not submit any evidence on the
second requirement of section 14608, subdivision (a). Therefore,
Hertz did not meet its moving burden on summary judgment to
show it was not liable for negligence because it “fully complied”
with sections 14604 and 14608. (See Philadelphia Indemnity
Ins. Co. v. Montes-Harris (2006) 40 Cal.4th 151, 163 [“[t]he
Legislature has determined that a rental car company ‘is deemed
to be in compliance’ with the requirement that an owner make a
reasonable effort or inquiry to determine whether a prospective
driver possesses a valid driver’s license if, before renting to a
customer, it visually inspects the customer’s driver’s license and
verifies the customer’s signature in accordance with
section 14608, subdivision (b)”]; O’Brien v. Midway Rent-A-Car,
Inc. (2026) ___ Cal.App.5th ___, ___ [2026 WL 3257588, p. 9]
[“Vehicle Code section 14608 prohibits a lessor from renting a
vehicle to someone unless the person has a license and the lessor
has inspected the license to ensure it is the lessee’s.”].)
6 The rental car employee in Enterprise Rent-A-Car of
Los Angeles v. Superior Court, supra, 84 Cal.App.5th 1 testified
at her deposition that she could not recall three years after the
rental transaction whether she verified the renter’s name and
address and that she did not examine his signature, but that she
“always examines the photograph on the license to check that it
matches the person presenting the license.” (Id. at p. 13.) Hertz
submitted no such testimony here.
10
2. Hertz Did Not Meet Its Moving Burden To
Show It Was Entitled to Summary Judgment
on Underwood’s Negligence Cause of Action
Hertz argues in the alternative that “[e]ven if statutory
compliance alone did not foreclose liability[,] an outcome
unsupported by controlling authority[,] Underwood’s negligent-
entrustment claim would still fail because he cannot prove the
elements required under California common law.” After stating
the elements of a cause of action for negligent entrustment of a
motor vehicle,7 Hertz argues “Underwood offers no evidence that
Hertz knew or should have known Kirk was incompetent or unfit.
Kirk presented a valid California license proof [sic] that he had
passed the DMV’s examinations and was authorized to drive.
Underwood does not claim Kirk appeared intoxicated, impaired,
or otherwise unfit at the rental counter.” For example, Hertz
says, Underwood “presents no evidence of a history of accidents,
traffic violations, or unsafe driving, and no evidence that Hertz
possessed any information suggesting Kirk posed a danger.”
The problem with Hertz’s argument is that, on summary
judgment, Underwood did not have the burden to present any of
this evidence. Hertz argued in the trial court, and argues on
appeal, Underwood “cannot establish that Hertz negligently
7 The driver was negligent in operating the vehicle; the
defendant owned the motor vehicle operated by the driver or
possessed the vehicle with the owner’s permission; the defendant
knew, or should have known, that the driver was incompetent or
unfit to drive the vehicle; the defendant permitted the driver to
drive the vehicle; and the driver’s incompetence or unfitness to
drive was a substantial factor in causing harm to the plaintiff.
(McKenna v. Beesley (2021) 67 Cal.App.5th 552, 566.) Only the
third element is at issue in this appeal.
11
entrusted the rental vehicle to” Kirk. Hertz, however, had (and
has) the law backward. Hertz, as the party moving for summary
judgment, had the burden to present evidence it did not know
and had no reason to know Kirk was incompetent or unfit to
drive the car he was renting. And other than submitting a copy
of a document from its files that included a driver’s license
number that matched the number on Kirk’s identification card
and temporary license, Hertz did not submit any information
about what it knew about Kirk’s competence or fitness to drive a
car. (See Tavares v. Zipcar, Inc., supra, 118 Cal.App.5th at
p. 231.) Unlike the car rental companies in Flores v. Enterprise
Rent-A-Car Co. (2010) 188 Cal.App.4th 1055 and Osborn v. Hertz
Corp. (1988) 205 Cal.App.3d 703, Hertz did not submit evidence,
for example, that when Kirk rented the car he was sober and did
not appear to be under the influence of alcohol. (See Flores, at
p. 1060; Osborn, at pp. 706, 710.) Unlike the rental car company
in Enterprise Rent-A-Car of Los Angeles v. Superior Court, supra,
84 Cal.App.5th 1, Hertz did not submit deposition testimony
regarding the rental transaction with Kirk (or any deposition
testimony at all). (See id. at p. 13.) And unlike in Philadelphia
Indemnity Ins. Co. v. Montes-Harris, supra, 40 Cal.4th 151, there
was no evidence a rental agent found Kirk “qualified to rent a car
after inspecting his driver’s license, which appeared facially
valid, and verifying his signature.” (Id. at p. 156.) Underwood
may well have the burden at trial to prove Hertz knew or should
have known Kirk was incompetent or unfit to drive, but he did
not have the burden to make that showing on summary
judgment: Hertz did.
It is true, as Hertz argued in its motion for summary
judgment (but does not argue on appeal), that a defendant may
12
obtain summary judgment by showing “the plaintiff does not
possess and cannot reasonably obtain[ ] needed evidence” and
that the defendant “may satisfy the summary judgment burden
by showing that the claim cannot be established because of the
lack of evidence on some essential element of the claim.” But the
defendant must still submit some evidence.
To obtain summary judgment, the defendant “may, but
need not, present evidence that conclusively negates an element
of the plaintiff’s cause of action. The defendant may also present
evidence that the plaintiff does not possess, and cannot
reasonably obtain, needed evidence—as through admissions by
the plaintiff following extensive discovery to the effect that he
has discovered nothing.” (Aguilar v. Atlantic Richfield Co.,
supra, 25 Cal.4th at p. 855.) “Summary judgment law in this
state, however, continues to require a defendant moving for
summary judgment to present evidence, and not simply point out
that the plaintiff does not possess, and cannot reasonably obtain,
needed evidence.” (Id. at p. 854, fn. omitted; see Krantz v.
BT Visual Images, L.L.C. (2001) 89 Cal.App.4th 164, 173 [“the
moving party’s ‘simply pointing to’ the absence of evidence
supporting plaintiff’s position is not in itself enough to obtain
summary judgment in its favor”; there “must be some ‘affirmative
showing’ by the moving defendant that plaintiff could not obtain
such evidence, before summary judgment would be proper”].)
“Thus, ‘the defendant must “support[ ]” the “motion” with
evidence including “affidavits, declarations, admissions, answers
to interrogatories, depositions, and matters of which judicial
notice” must or may “be taken.”’” (LAOSD Asbestos Cases (2023)
87 Cal.App.5th 939, 945-946; see Kahn v. East Side Union High
School Dist. (2003) 31 Cal.4th 990, 1003.)
13
Hertz did not submit any discovery responses, deposition
testimony, or other evidence showing Underwood did not possess
and could not reasonably obtain evidence on the elements of his
negligence cause of action, including evidence whether Hertz
knew or should have known Kirk was incompetent or unfit to
drive. Other than a driver’s license number, which confirms Kirk
was licensed to drive but not that he was fit to drive when he
rented the car from Hertz, there was no evidence at all on this
point. Hertz asserted in its separate statement that Underwood
“has no evidence that Hertz negligently entrusted the rental car
to” Kirk, but Hertz cited only its rental record, which Hertz
stated reflected “that Hertz viewed and recorded [Kirk’s] license
number.”8 Hertz simply asserted that Underwood “has no
evidence that Hertz negligently entrusted the vehicle to” Kirk
and that there “is no evidence that Hertz had any knowledge”
that Kirk “was unfit to operate a vehicle prior to” the accident.
Those assertions were not sufficient to meet Hertz’s moving
burden on summary judgment, and the trial court erred in
granting Hertz’s motion. (See Cassady v. Morgan, Lewis &
Bockius LLP (2006) 145 Cal.App.4th 220, 240 [“Argument alone
is insufficient.”]; Scheiding v. Dinwiddie Const. Co. (1999)
69 Cal.App.4th 64, 81 [“No California case has concluded that a
party moving for summary judgment can simply argue there is an
‘absence’ of facts to support the opposing party’s case.”].)
8 We augment the record to include Hertz’s separate
statement of undisputed material facts in support of its motion
for summary judgment. (See Cal. Rules of Court,
rule 8.155(a)(1)(A).)
14
DISPOSITION
The judgment is reversed. The trial court is directed to
vacate its order granting Hertz’s motion for summary judgment
and to enter a new order denying the motion. Underwood is to
recover his costs on appeal.
SEGAL, Acting P. J.
We concur:
FEUER, J.
STONE, J.
15