Jeremias Medrado Pasqual-Andres v. U.S. Attorney General

USCA11 Case: 22-12848 Document: 63-1 Date Filed: 08/04/2026 Page: 1 of 22 FOR PUBLICATION In the United States Court of Appeals For the Eleventh Circuit ____________________ No. 22-12848 ____________________ JEREMIAS MEDRADO PASQUAL-ANDRES, Petitioner, versus U.S. ATTORNEY GENERAL, Respondent. ____________________ Petition for Review of a Decision of the Board of Immigration Appeals Agency No. A208-197-319 ____________________ Before NEWSOM, GRANT, and ABUDU, Circuit Judges. ABUDU, Circuit Judge: Jeremias Pasqual-Andres moved to reopen his proceedings in immigration court, alleging that his former counsel had ren- dered him ineffective assistance. Though he reported his former counsel’s misconduct to the Executive Office of Immigration USCA11 Case: 22-12848 Document: 63-1 Date Filed: 08/04/2026 Page: 2 of 22 2 Opinion of the Court 22-12848 Review’s (“EOIR”) Disciplinary Counsel, the Board of Immigra- tion Appeals (“BIA”) held that Pasqual-Andres should have re- ported his counsel to the state bar under Matter of Lozada, 19 I. & N. Dec. 637 (BIA 1988), overruled in part by Matter of Compean, 24 I. & N. Dec. 710, 710 (A.G. 2009), reinstated, 25 I. & N. Dec. 1 (A.G. 2009). The BIA denied his motion to reopen on that ground. Pasqual-Andres now petitions for review, asserting that the denial was an error. After a thorough review of the record and the parties’ briefs, and with the benefit of oral argument, we grant Pasqual-An- dres’s petition for review. 1 I. FACTUAL AND PROCEDURAL BACKGROUND Jeremias Pasqual-Andres, a native and citizen of Guatemala, entered the United States on October 8, 2015, when he was 11 years old. Within the week, the Department of Homeland Security (“DHS”) served him with a notice to appear (“NTA”), charging him with removability under the Immigration and Nationality Act (“INA”) § 212(a)(6)(A)(i), 8 U.S.C. § 1182(a)(6)(A)(i), as a non-citizen present in the United States without being admitted or paroled. Throughout this process, Pasqual-Andres was represented by coun- sel Ernesto Varas and his firm. Through Varas, Pasqual-Andres ad- mitted the factual allegations in the NTA and conceded his 1 We appointed Travis Ramey and the University of Alabama School of Law’s Appellate Advocacy Clinic to represent Pasqual-Andres in this case. Christo- pher Alhorn and Sanderson Wall presented at oral argument. We thank Ramey, Alhorn, Wall, and the Clinic for their service to the Court and for their excellent representation of Pasqual-Andres. USCA11 Case: 22-12848 Document: 63-1 Date Filed: 08/04/2026 Page: 3 of 22 22-12848 Opinion of the Court 3 inadmissibility. He applied for asylum pursuant to INA § 208(a), 8 U.S.C. § 1158(a); withholding of removal under INA § 241(b)(3), 8 U.S.C. § 1231(b)(3); and relief under the Convention Against Tor- ture (“CAT”), 8 C.F.R. § 1208.16(c). At his September 2018 merits hearing, Pasqual-Andres testi- fied in support of his applications through an interpreter. After this hearing, the immigration judge (“IJ”) denied Pasqual-Andres’s re- quests for relief. The IJ found that Pasqual-Andres was not credible, and even if he were, he was not eligible for asylum because he failed to sufficiently allege persecution, and his alleged social groups were not cognizable. Additionally, the IJ found that Pasqual-Andres had not established his eligibility for withholding of removal or CAT relief. Pasqual-Andres administratively appealed this determina- tion to the BIA, filing a six-page brief that indicated it was filed pro se. The brief generally challenged the IJ’s findings related to asylum and withholding of removal, and its determination that he had failed to establish a particular social group. The brief did not ad- dress the IJ’s credibility determination or the denial of CAT relief. Additionally, the brief contained some inaccuracies, such as using she/her pronouns for Pasqual-Andres, who is a man. In July 2020, the BIA dismissed Pasqual-Andres’s appeal, agreeing with the IJ that Pasqual-Andres had not established his el- igibility for asylum even if he had testified credibly. The BIA found no clear error in the IJ’s determination that Pasqual-Andres’s claim lacked the requisite nexus to the asserted particular social groups. USCA11 Case: 22-12848 Document: 63-1 Date Filed: 08/04/2026 Page: 4 of 22 4 Opinion of the Court 22-12848 It reasoned that because Pasqual-Andres had not established his el- igibility for asylum, he also had failed to meet his burden for with- holding of removal, which is higher. It also noted that Pasqual- Andres did not challenge the IJ’s CAT determination on appeal. In late 2020, Jessica Palumbo entered a notice of appearance on behalf of Pasqual-Andres and filed a motion to reopen the pro- ceedings based on ineffective assistance of appellate counsel. The motion asserted that Pasqual-Andres and his mother had sought legal assistance from Varas for his appeal, but Varas filed an “ane- mic and largely unresponsive brief ” that failed to challenge the IJ’s credibility findings, the IJ’s conclusions regarding his eligibility for CAT relief, and his eligibility for asylum. The motion averred that the brief was so deficient that it was as if no brief had been filed at all. It argued that Pasqual-Andres’s BIA materials were presented as filed pro se, but they were written and filed by Varas, without Pasqual-Andres’s involvement, as evidenced by the errors. It con- tended that Varas’s preparation and filing of the appellate materials constituted legal “practice” before the EOIR, and that practice fell below the standards of competent practitioners. The motion indicated that Pasqual-Andres complied with all three procedural steps required to present a claim for ineffective assistance of counsel to the BIA, as the BIA had prescribed in Lozada. Relevant here, Lozada requires immigration petitioners as- serting ineffective assistance of counsel to file “a com- plaint . . . with appropriate disciplinary authorities regarding [the alleged deficient] representation.” 19 I. & N. Dec. at 639. Several USCA11 Case: 22-12848 Document: 63-1 Date Filed: 08/04/2026 Page: 5 of 22 22-12848 Opinion of the Court 5 exhibits were attached to the motion that, in Pasqual-Andres’s view, showed that he had complied with Lozada. In particular, Pasqual- Andres provided a copy of an EOIR complaint he had filed against Varas for ineffective assistance of counsel. The motion alterna- tively asked the BIA to reopen the case sua sponte. In July 2022, the BIA denied Pasqual-Andres’s motion to re- open, concluding that he failed to comply with the third prong of Lozada, the disciplinary complaint requirement. Particularly, the BIA found that Pasqual-Andres did not file a complaint against his former counsel with the proper disciplinary authority—the state bar—or adequately explain why he did not file such a complaint. 2 The BIA acknowledged that Pasqual-Andres submitted a complaint against Varas to the EOIR, but it explained that this com- plaint was, in its view, insufficient. It noted that the EOIR Discipli- nary Counsel did not have the authority to expel, disbar, or other- wise suspend an attorney in all venues, unlike state bar authorities. Therefore, any adverse action as a result of the filing would pertain solely to matters within the jurisdiction of the EOIR. As such, it found that the complaint was not in conformance with the purpose of the Lozada requirement at issue, which was intended to deter meritless claims of ineffective assistance. Without a bar complaint, the BIA held that Pasqual-Andres had not substantially complied with the third Lozada requirement, and it denied his motion to 2 The DHS opposed Pasqual-Andres’s motion to reopen, arguing that he did not meet Lozada’s second requirement, the notice requirement, but did not contest that the EOIR was an appropriate disciplinary authority. USCA11 Case: 22-12848 Document: 63-1 Date Filed: 08/04/2026 Page: 6 of 22 6 Opinion of the Court 22-12848 reopen based on ineffective assistance of counsel. The BIA also found, in viewing the whole record, that the circumstances of the case did not present an exceptional situation that would warrant exercising its sua sponte authority to reopen the proceedings. Pasqual-Andres timely petitioned this Court for review of the BIA’s denial of his motion to reopen, arguing, primarily, that the EOIR complaint he filed is sufficient under Lozada. II. STANDARD OF REVIEW We review the BIA’s denial of a motion to reopen for an abuse of discretion, but we review its underlying legal conclusions de novo. Dacostagomez-Aguilar v. U.S. Att’y Gen., 40 F.4th 1312, 1315 (11th Cir. 2022); see also Yaner Li v. U.S. Att’y Gen., 488 F.3d 1371, 1374 (11th Cir. 2007). When we review for abuse of discretion, we ask whether the BIA exercised its discretion arbitrarily or capriciously. Ferreira v. U.S. Att’y Gen., 714 F.3d 1240, 1243 (11th Cir. 2013). The BIA can abuse its discretion by making an error of law, or by failing to follow “its own precedents without providing a reasoned expla- nation for doing so.” Id. III. DISCUSSION Pasqual-Andres contends that he substantially, if not strictly, complied with the third prong of Lozada, because the EOIR com- plaint was a complaint to an appropriate disciplinary authority un- der the pertinent case law. Even if he did not exactly comply with Lozada, moreover, he argues that the EOIR complaint constituted substantial compliance with Lozada, which is sufficient. USCA11 Case: 22-12848 Document: 63-1 Date Filed: 08/04/2026 Page: 7 of 22 22-12848 Opinion of the Court 7 A. Pasqual-Andres’s Claim Was Sufficiently Ex- hausted As an initial note, the government contends that Pasqual- Andres failed to exhaust his administrative remedies because he did not argue to the BIA that his EOIR complaint was an appropriate disciplinary authority. Section 1252(d)(1) provides, in relevant part, that a court can review a final order of removal only if the petitioner “exhausted all administrative remedies available to [them] as of right.” INA § 242(d)(1), 8 U.S.C. § 1252(d)(1). The Su- preme Court recently clarified that the obligation to exhaust ad- ministrative remedies is not jurisdictional and is subject to waiver and forfeiture. Santos-Zacaria v. Garland, 598 U.S. 411, 423 (2023); see Kemokai v. U.S. Att’y Gen., 83 F.4th 886, 891 (11th Cir. 2023) (ex- plaining that Section 1252(d)(1) is a claims-processing rule post-San- tos-Zacaria, and it applies when it is timely asserted by a party). To exhaust a claim, a petitioner must raise the “core issue” to the BIA and reasonably set out their arguments related to that issue. Jeune v. U.S. Att’y. Gen., 810 F.3d 792, 800 (11th Cir. 2016) (quoting Montano Cisneros v. U.S. Att’y. Gen., 514 F.3d 1224, 1229 n.3 (11th Cir. 2008)), overruled in part on other grounds by Santos-Zac- aria, 598 U.S. at 419–23 & n.2. We have explained that this exhaus- tion provision is “not a stringent requirement.” Indrawati v. U.S. Att’y Gen., 779 F.3d 1284, 1297 (11th Cir. 2015), overruled in part on other grounds by Santos-Zacaria, 598 U.S. at 419–23 & n.2. However, as a matter of common sense, a petitioner cannot raise an argument that the BIA erred in a decision that the BIA has USCA11 Case: 22-12848 Document: 63-1 Date Filed: 08/04/2026 Page: 8 of 22 8 Opinion of the Court 22-12848 yet to make. See Morales v. U.S. Att’y Gen., 33 F.4th 1303, 1308 (11th Cir. 2022), overruled in part on other grounds by Santos-Zacaria, 598 U.S. at 419–23 & n.2. In Indrawati, for example, we held that it would be “facially nonsensical” to fault a petitioner for not raising an argument about a BIA decision not yet in existence. 779 F.3d at 1299. Accordingly, if a petitioner adequately argues the core issue of whether he has satisfied a set of requirements to the BIA, he does not have to predict the specific ground on which the BIA might find that he did not do so in order to exhaust. See id. Here, Pasqual-Andres raised the “core issue” of his Lozada compliance before the BIA in his motion to reopen, and thus properly exhausted his administrative remedies. Jeune, 810 F.3d at 800. He directly asserted that he “engaged in all three steps pre- scribed under Matter of Lozada,” and listed the EOIR complaint as “[s]upporting [e]vidence” for “Lozada [c]ompliance.” The BIA un- derstood Pasqual-Andres to assert that he met Lozada’s require- ments, and then it found otherwise. He did not have the oppor- tunity to more directly address whether the filing of a state bar complaint is an absolute requirement under Lozada because the need to make such an argument only arose after the BIA ruled against him. As a matter of logic, Pasqual-Andres did not have an opportunity to challenge the reasoning underlying the BIA’s order before the BIA issued the order. It would be “facially nonsensical” to fault him for failing to raise more specific arguments. See In- drawati 779 F.3d at 1299. We do not do so here. We find the claim to be sufficiently exhausted. See Morales, 33 F.4th at 1308. USCA11 Case: 22-12848 Document: 63-1 Date Filed: 08/04/2026 Page: 9 of 22 22-12848 Opinion of the Court 9 B. Pasqual-Andres Strictly Complied with Lozada Non-citizens have the right to effective assistance of counsel in deportation proceedings. Gbaya v. U.S. Att’y Gen., 342 F.3d 1219, 1221 (11th Cir. 2003); see also Frech v. U.S. Att’y Gen., 491 F.3d 1277, 1281 (11th Cir. 2007) (“The right to counsel in the immigration con- text is ‘an integral part of the procedural due process to which the [non-citizen] is entitled.’” (citation omitted)). Accordingly, a non- citizen may move to reopen his immigration proceedings based on ineffective assistance of counsel. Dakane v. U.S. Att’y Gen., 399 F.3d 1269, 1273 (11th Cir. 2005). In Lozada, the BIA established that, in bringing an ineffective-assistance-of-counsel claim, a non-citizen must: (1) support the motion with an affidavit setting forth the agreement with counsel and what action counsel did or did not take that violated that agreement; (2) inform counsel of the allega- tions; and (3) state whether a complaint has been filed with the “ap- propriate disciplinary authorities” regarding any alleged “viola- tion[s] of ethical or legal responsibilities,” or provide an explana- tion if such a complaint has not been filed. Gbaya, 342 F.3d at 1221 (quoting Lozada, 19 I. & N. Dec. at 639); see also id. at 1221–22 (en- dorsing the Lozada standard). The “appropriate” authority was not defined in Lozada. See Lozada, 19 I. & N. Dec. at 639. The BIA imposed these procedural requirements to aid in assessing the high number of ineffective assistance of counsel claims. Id. The disciplinary authority requirement, the BIA ex- plained, was specifically designed to “deter meritless claims of in- effective representation” and “highlight[] the standards . . . ex- pected of attorneys who represent persons in immigration USCA11 Case: 22-12848 Document: 63-1 Date Filed: 08/04/2026 Page: 10 of 22 10 Opinion of the Court 22-12848 proceedings,” the result of which has “enormous significance” to a petitioner who faces removal. Id. at 639–40. Additional BIA case law emphasized five other important purposes the disciplinary authority requirement serves. First, it in- creases the BIA’s confidence in an ineffective assistance claim’s va- lidity and strength. Matter of Rivera-Claros, 21 I. & N. Dec. 599, 604– 05 (BIA 1996). Second, it reduces the likelihood of the BIA having to conduct an additional evidentiary hearing. Id. Third, it polices the immigration bar to ensure quality representation in immigra- tion proceedings. Id. Fourth, it lessens the chance of collusion be- tween a petitioner and counsel. Id. Fifth, overarching disciplinary authorities are well-positioned to determine if an attorney’s mis- conduct reflects a pattern of poor practice, as opposed to a one-off instance. Matter of Melgar, 28 I. & N. Dec. 169, 170 (BIA 2020). Nothing in Lozada—or any other published BIA or Eleventh Circuit case—holds that an attorney’s state bar is the only appro- priate disciplinary authority. If we read the BIA’s use of “appropri- ate disciplinary authority” to mean “state bar complaint,” we would be rewriting the BIA’s own precedent, rather than allowing the BIA to “screen ineffective-assistance claims by using the three procedural requirements laid out in Lozada.” Point du Jour v. U.S. Att’y Gen., 960 F.3d 1348, 1350 (11th Cir. 2020). Lozada simply re- ferred to notifying the “appropriate disciplinary authorities” for an at- torney’s breach of professional conduct in two separate instances. See 19 I. & N. Dec. at 639 (emphasis added). The EOIR disciplinary system is certainly an appropriate authority for a petitioner to USCA11 Case: 22-12848 Document: 63-1 Date Filed: 08/04/2026 Page: 11 of 22 22-12848 Opinion of the Court 11 report an ethical or legal violation that occurred in immigration court. We recognize that some BIA case law refers to the discipli- nary authority requirement as the “bar complaint” requirement, a moniker first coined eight years after Lozada in Rivera-Claros, since one of the traditional disciplinary authorities petitioners have used is the state bar where their counsel was licensed. Rivera-Claros, 21 I. & N. Dec. at 603; see also Ohralik v. Ohio State Bar Ass’n, 436 U.S. 447, 466 n.28 (1978) (“The organized bars, operating under codes approved by the highest state courts pursuant to statutory author- ity, have the primary responsibility for assuring compliance with professional ethics and standards by . . . lawyers licensed by the States.”). The immigration court’s disciplinary regulations in 1996, the time Rivera-Claros was published, were “not intended to be a comprehensive set of rules governing the practice of law in the im- migration field and, indeed, [were] not as broad as the American Bar Association’s Model Rules of Professional Conduct (1995), for example.” Rivera-Claros, 21 I. & N. Dec. at 604. Rivera-Claros ex- plained that this was why immigration courts relied on state bar disciplinary processes as “the first, and ordinarily the fastest, means of identifying and correcting possible misconduct.” Id. That may well have been true in 1996. 3 Nonetheless, a 2009 rule strengthened EOIR’s disciplinary framework to expressly 3 While it may have been true that the EOIR’s disciplinary authority was not as developed as it is today, we are uncertain as to whether the EOIR should not have been considered an appropriate disciplinary authority even in 1996, USCA11 Case: 22-12848 Document: 63-1 Date Filed: 08/04/2026 Page: 12 of 22 12 Opinion of the Court 22-12848 address the gaps in the immigration courts’ own disciplinary pro- cesses that were outlined in Rivera-Claros. See Professional Conduct for Practitioners—Rules and Procedures, and Representation and Appearances, 73 Fed. Reg. 76914, 76915 (Dec. 18, 2008) (codified at 8 C.F.R. pts. 1001, 1003, and 1292) (stating that the 2009 rule sought “to strengthen the existing rules in light of the apparent gaps in the current regulation” (citing Rivera-Claros, 21 I. & N. Dec. at 604)); see also Rivera-Claros, 21 I. & N. Dec. at 609 (Schmidt, J. dissenting) (noting that while EOIR’s disciplinary regulations in 1996 had “proved largely ineffective to deal with lapses in professionalism,” he believed that the regulations would “be revised in the future to overcome [the outlined] shortcomings”). This change was de- signed to provide the immigration courts the “tools necessary to control their courtrooms and protect the[ir] adjudicatory system from fraud and abuse.” Professional Conduct for Practitioners, 73 Fed. Reg. at 76915. The 2009 rule modeled its expanded-sanc- tion authority on the ABA Model Rules of Professional Conduct. Id. Now, the EOIR has a plethora of attorney discipline tools it can utilize “in the public interest,” including the authority to im- pose disciplinary sanctions on a number of grounds. 8 C.F.R. § 1003.102. Those sanctions include disbarring or suspending someone from practicing before the BIA or all immigration courts; given the text of Lozada and the stated goals of the reporting requirement. Regardless, we focus on the disciplinary authority as it exists today and at the time Pasqual-Andres filed his motion to reopen. USCA11 Case: 22-12848 Document: 63-1 Date Filed: 08/04/2026 Page: 13 of 22 22-12848 Opinion of the Court 13 publicly or privately censuring an individual; or imposing other dis- ciplinary sanctions as deemed appropriate. Id. §§ 1003.101(a)(1)– (4); see, e.g., Matter of Singh, 26 I. & N. Dec. 623, 626 (BIA 2015) (suspending an attorney after he enlisted his legal assistant to im- personate him before Immigration Judges); Matter of Shah, 24 I. & N. Dec. 282, 288 (BIA 2007) (sanctioning an attorney for knowingly and willfully misrepresenting a material fact). Also, while these rules do not “supplant the disciplinary functions of the various state bars,” they were designed to work in tandem with them. See Professional Conduct for Practitioners, 73 Fed. Reg. at 76915; see, e.g., Matter of Ramos, 23 I. & N. Dec. 843, 848 (BIA 2005) (expelling an attorney after he was disbarred by the Supreme Court of Flor- ida); Matter of Gadda, 23 I. & N. Dec. 645, 649 (BIA 2003) (expelling an attorney after the California State Bar Court recommended that he be disbarred). The EOIR may notify appropriate state or federal disciplinary authorities about any disciplinary complaint filed in lieu of, or in addition to, initiating its own disciplinary proceeding. 8 C.F.R. § 1003.106(d). Additionally, the EOIR “shall” report any non-private sanctions to applicable disciplinary authorities in every jurisdiction where the practitioner is licensed to practice. Id.; see also Gadda v. Ashcroft, 377 F.3d 934, 940–43 (9th Cir. 2004) (describ- ing parallel attorney disciplinary proceedings that occurred in the BIA, a state court system, and federal court). Given the enhancements to the EOIR’s disciplinary program designed explicitly to address the concerns outlined in Rivera-Cla- ros, we readily hold that an EOIR complaint is an appropriate disci- plinary authority under Lozada. While Rivera-Claros recommended USCA11 Case: 22-12848 Document: 63-1 Date Filed: 08/04/2026 Page: 14 of 22 14 Opinion of the Court 22-12848 the state bar as “the first, and ordinarily the fastest,” authority, 21 I. & N. Dec. at 604, it did not hold that state bar disciplinary processes were the sole appropriate authority to satisfy the third prong of Lozada. Nor did Lozada inform non-citizens that they must file their disciplinary complaint with the state bar in order for it to sat- isfy the agency. See generally 19 I. & N. Dec. at 639–40. Indeed, our precedent suggests that the EOIR is an “appropriate disciplinary authority” under Lozada. In Point du Jour, we referred to both a bar complaint and an EOIR complaint similarly as “complaints to dis- ciplinary authorities” under Lozada. 960 F.3d at 1351 (noting that Point du Jour submitted “two . . . disciplinary complaints” (empha- sis added)). Therefore, while a state bar complaint is an appropriate dis- ciplinary authority for reporting deficient representation in immi- gration courts, we hold that it is not the only one. An EOIR com- plaint satisfies the third Lozada requirement, and the BIA abused its discretion by holding otherwise. See Ferreira, 714 F.3d at 1243 (“The BIA abuses its discretion when it misapplies the law in reaching its decision.”). C. Pasqual-Andres Substantially Complied with Lozada In the alternative, we grant the petition because Pasqual-An- dres substantially complied with Lozada’s third requirement. Lozada, 19 I. & N. Dec. at 639. When we first endorsed the BIA’s reliance on Lozada, we re- served for another day whether strict compliance was required or USCA11 Case: 22-12848 Document: 63-1 Date Filed: 08/04/2026 Page: 15 of 22 22-12848 Opinion of the Court 15 whether we would accept substantial compliance. See Gbaya, 342 F.3d at 1222–23 (ruling that the petitioner neither strictly nor substantially complied with Lozada’s requirements, so we did not need to decide whether substantial compliance was sufficient). Since then, we have often repeated that we require “substantial, if not exact, compliance with the procedural requirements of Lozada . . . .” Dakane, 399 F.3d at 1274; see, e.g., Ponce Flores v. U.S. Att’y Gen., 64 F.4th 1208, 1225 (11th Cir. 2023) (quoting Dakane, 399 F.3d at 1274 & n.7), overruled in part on other grounds by Wilkinson v. Garland, 601 U.S. 209, 217 n.2 (2024). Yet, we have never squarely addressed the substantial compliance issue because, in every case we have confronted, the petitioner neither strictly nor substantially complied with Lozada’s requirements. See, e.g., Point du Jour, 960 F.3d at 1350; but cf. Gutierrez-Mikan v. U.S. Att’y Gen., 163 F.4th 1331, 1335 (11th Cir. 2026) (“With Lozada still good law, Gutierrez-Mikan had to substantially comply with its requirements to show her counsel was ineffective.”). We join the majority of our sister circuits in holding that strict adherence to Lozada is not necessary. See Jian Yun Zheng v. U.S. Dep’t of Just., 409 F.3d 43, 46 (2d Cir. 2005) (“[R]eview on the merits may be conditioned on substantial compliance with the reasonable requirements set forth in Lozada.”); Xu Yong Lu v. Ashcroft, 259 F.3d 127, 133 (3d Cir. 2001) (explaining that “[t]here are inherent dan- gers . . . in applying a strict, formulaic interpretation of Lozada,” and generally agreeing with a “broader interpretation of Lozada”); Barry v. Gonzales, 445 F.3d 741, 746 (4th Cir. 2006) (“We will reach the merits of an ineffective assistance of counsel claim where the USCA11 Case: 22-12848 Document: 63-1 Date Filed: 08/04/2026 Page: 16 of 22 16 Opinion of the Court 22-12848 alien substantially complies with the Lozada requirements, such that the BIA could have ascertained that the claim was not frivolous and otherwise asserted to delay deportation.”); Habchy v. Gonzales, 471 F.3d 858, 863 (8th Cir. 2006) (“[A]n IJ does not abuse his discre- tion in requiring substantial compliance with the Lozada require- ments when it is necessary to serve the overall purposes of Lozada . . . .”); Castillo-Perez v. I.N.S., 212 F.3d 518, 526 (9th Cir. 2000) (“While the requirements of Lozada are generally reasonable, they need not be rigidly enforced where their purpose is fully served by other means.”).4 Substantial compliance with the procedural re- quirements of Lozada is sufficient. 4 Two circuits appear to mandate strict compliance with Lozada’s require- ments. See Hernandez-Ortez v. Holder, 741 F.3d 644, 647 (5th Cir. 2014); Lin Xing Jiang v. Holder, 639 F.3d 751, 755 (7th Cir. 2011) (“[S]atisfying the requirements of Lozada is a necessary condition to obtaining reopening on the basis of inef- fective assistance of counsel.” (quoting Jezierski v. Mukasey, 543 F.3d 886, 889 (7th Cir. 2008))). However, the Fifth Circuit in Hernandez-Ortez merely re- jected the Ninth Circuit’s holding that a petitioner informed their former counsel of the allegations against them—the second requirement—by filing a grievance with the state disciplinary authority—the third requirement. 741 F.3d at 647–48. This aligns with Eleventh Circuit precedent, in which we found that similar circumstances failed to satisfy Lozada’s requirements whole cloth, given “the separate nature of the Lozada requirements.” Point du Jour, 960 F.3d at 1351 (“Reading compliance with the third Lozada requirement to simultaneously constitute substantial compliance with the notice requirement would eliminate any independent significance of the notice requirement.”). The Seventh Circuit similarly did not confront an issue of substantial compli- ance in Lin Xing Jiang. There, the petitioner failed to satisfy any of the three Lozada requirements. 639 F.3d at 755. Similarly, this would be insufficient in our Circuit, because a petitioner has neither strictly nor substantially complied USCA11 Case: 22-12848 Document: 63-1 Date Filed: 08/04/2026 Page: 17 of 22 22-12848 Opinion of the Court 17 A petitioner substantially complies with Lozada when the re- quirements’ overall purposes are satisfied by the petitioner’s sub- mission. See Gbaya, 342 F.3d at 1222 (relying on Lozada’s rationales and policy objectives as a reason for endorsing it); cf. Point du Jour, 960 F.3d at 1351 (holding that satisfying Lozada’s third requirement does not substantially comply with Lozada’s second requirement, because they are separate requirements with distinct purposes); see also Lo v. Ashcroft, 341 F.3d 934, 937 (9th Cir. 2003) (“When [Lozada’s policy] goals are met, we have not insisted upon strict compliance.”); Castillo-Perez, 212 F.3d at 526 (“While the require- ments of Lozada are generally reasonable, they need not be rigidly enforced where their purpose is fully served by other means.”); Yang v. Gonzales, 478 F.3d 133, 143 (2d Cir. 2007) (referring to Lozada’s policy rationales to find substantial compliance); Visoka v. U.S. Att’y Gen., 201 F. App’x 755, 759 (11th Cir. 2006) (unpublished) (holding that when the petitioner’s “‘notice’ d[id] not satisfy [Lozada’s] policy, he cannot show even substantial compliance with Lozada”). Lozada’s stated reasons for the requirement that a petitioner submit a complaint to an appropriate disciplinary authority are: (1) “to deter meritless claims of ineffective representation,” and (2) to “highlight[] the standards which should be expected of attor- neys who represent persons in immigration proceedings . . . .” 19 I. & N. Dec. at 639–40. An EOIR disciplinary complaint satisfies with Lozada when they wholly fail to comply with its requirements. Gbaya, 342 F.3d at 1222. USCA11 Case: 22-12848 Document: 63-1 Date Filed: 08/04/2026 Page: 18 of 22 18 Opinion of the Court 22-12848 these delineated policy rationales, especially in the wake of the 2009 rule. Any deterrence effect embodied in requiring a bar com- plaint is reflected in an EOIR complaint, given the coordination be- tween them. See 8 C.F.R. § 1003.106(d). Both threaten the possibil- ity of severe sanctions, mandating that both the petitioner and the respondent take the process seriously. See, e.g., 8 C.F.R. §§ 1003.101(a)(1)–(4). Also, the EOIR process is narrowly tailored to Lozada’s second goal. It enforces the requisite standards on every attorney practicing in front of an immigration court, and the EOIR possesses the power to prohibit attorneys from practicing in every immigration court across the country. See id. § 1003.101(a)(1). This is the same penalty the EOIR imposes when someone is suspended from or disbarred by a state bar. Id. § 1003.103(a). Thus, an EOIR complaint meets Lozada’s policy motivations. Looking outside of Lozada, the EOIR disciplinary process matches other proffered purposes for a “bar complaint” require- ment. See Rivera-Claros, 21 I. & N. Dec. at 604–05; Melgar, 28 I. & N. Dec. at 170. It increases confidence in effective assistance claims, and it lessens the likelihood of collusion between a petitioner and their lawyer, for the same reasons it deters meritless claims, dis- cussed above. See supra pp. 11–13. It reduces the likelihood of ad- ditional discovery and hearings because it provides the EOIR an op- portunity to first have a hearing and gather evidence. See 8 C.F.R. § 1003.106. The EOIR process polices the immigration bar specifi- cally to ensure that those who practice within it are working in the public interest. See id. § 1003.102 (outlining broad grounds upon which disciplinary sanctions may be imposed). Finally, reporting USCA11 Case: 22-12848 Document: 63-1 Date Filed: 08/04/2026 Page: 19 of 22 22-12848 Opinion of the Court 19 to the EOIR ensures that either it or the appropriate bar authority can address a pattern of misconduct, as opposed to concealing a standalone violation. See id. § 1003.106(d). These secondary pur- poses from Rivera-Claros and Melgar further support our conclusion that the EOIR complaint substantially complies with the discipli- nary complaint requirement. Considering that the difference between a bar complaint and an EOIR complaint is minor, and that an EOIR complaint satisfies the same policy goals as the bar complaint, an EOIR complaint sub- stantially complies with the third Lozada requirement. The BIA abused its discretion in holding otherwise. 5 5 Pasqual-Andres also challenges the BIA’s refusal to reopen this case sua sponte. We generally lack jurisdiction to review the BIA’s decision not to reo- pen a case sua sponte, because the BIA’s discretion is so extensive and standard- less that it is not reviewable. Lenis v. U.S. Att’y Gen., 525 F.3d 1291, 1293–94 (11th Cir. 2008); see also Butka v. U.S. Att’y Gen., 827 F.3d 1278, 1285–86 (11th Cir. 2016). However, we have explained that we might have jurisdiction to review such a decision when the BIA’s refusal to reopen sua sponte raises col- orable constitutional claims. See Bing Quan Lin v. U.S. Att’y Gen., 881 F.3d 860, 871 (11th Cir. 2018), overruled in part on other grounds by Santos-Zacaria, 598 U.S. at 419-23 & n.2; Arias v. U.S. Att’y Gen., 482 F.3d 1281, 1284, 1284 n.2 (11th Cir. 2007). Here, we need not decide whether we can review this aspect of the BIA’s decision, because we have already granted Pasqual-Andres the relief he is seeking: vacatur of the BIA’s denial of his motion to reopen his immigration proceedings. We decline to decide anything more. See INS v. Bagamasbad, 429 U.S. 24, 25 (1976) (explaining that, generally, “courts . . . are not required to make findings on issues the decision of which is unnecessary to the results they reach”). USCA11 Case: 22-12848 Document: 63-1 Date Filed: 08/04/2026 Page: 20 of 22 20 Opinion of the Court 22-12848 IV. CONCLUSION For the foregoing reasons, we grant Pasqual-Andres’s peti- tion for review and vacate the BIA’s order denying the motion to reopen.