Patriot First Professional Services, Inc. v. United States
CourtUnited States Court of Federal Claims
Date FiledOctober 3, 2026
Docket25-1037
JudgeMarian Blank Horn
StatusPublished
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Full Opinion
In the United States Court of Federal Claims
No. 25-1037C
Filed: September 13, 2026
Redacted Version Issued for Publication: October 3, 20261
* * * * * * * * * * * * * * * * ** *
PATRIOT FIRST PROFESSIONAL *
SERVICES, INC., *
*
Protestor, *
*
v.
*
UNITED STATES, *
*
Defendant.
*
* * * * * * * * * * * * * * * * **
J. Taylor Benson, Benson Law Office, PLLC, Colorado Springs, CO, for protestor.
Reta E. Bezak, Senior Trial Counsel, Commercial Litigation Branch, Civil Division,
Department of Justice, Washington, DC, for defendant. With her were Steve J.
Gillingham, Assistant Director, Commercial Litigation Branch, Patricia M. McCarthy,
Director, Commercial Litigation Branch, and Brett A. Shumate, Assistant Attorney
General, Civil Division. Of counsel Natica Neely, Trial Attorney, Acting Deputy Chief
Counsel for Litigation, United States Department of Veterans Affairs, Washington, DC.
OPINION
HORN, J.
This Opinion follows after numerous protests, corrective actions, amendments,
and ultimately a cancellation of a procurement, all of which relate to the same Solicitation
No. 36-C-24222-R-0035 (the Solicitation), as issued and amended, and now cancelled
by the United States Department of Veterans Affairs (VA). Protestor, Patriot First
Professional Services, Inc. (Patriot First), filed the current bid protest, Case No. 25-1037C
after the VA executed a memorandum on March 24, 2025, with the subject: “Cancellation
Of 36C24222R0035 [sic] and Re-solicitation for Homeless Veterans Services in New
Jersey.” (alteration added) (March 24, 2025 Cancellation memorandum).2
1 This Opinion was issued under seal on September 13, 2026. The parties were asked to
propose redactions prior to public release of the Opinion. This Opinion is issued with the
some of the redactions that the parties proposed in response to the court’s request. Words
which are redacted are reflected with the notation: “[redacted].”
2 The court notes that the date at the beginning of the Cancellation memorandum is listed
as “March 21, 2025,” but it was not until three days later, on March 24, 2025, that the
Previously, protestor had filed a pre-award bid protest, Case No. 23-147C, which
was assigned to the undersigned, and which was remanded to the VA after the court
found the lack of explanation and documentation for a corrective action taken by the VA
was arbitrary and capricious. Subsequently, after the remand and further documentation
from the VA, protestor filed another bid protest, Case No. 24-1365C, also assigned to the
undersigned, and the undersigned found that the VA, again, had not offered a sufficient
explanation or documentation for continuing with the Solicitation as issued after the
remand. The court issued an injunction prohibiting the agency from proceeding with an
award based on the Solicitation. Thereafter, the agency issued the March 24, 2025
Cancellation memorandum and cancelled the Solicitation, which is the basis for
protestor’s current bid protest, Case No. 25-1037C. The court notes that after the
cancellation, the VA subsequently issued a new solicitation for the same services for
homeless veterans, No. 36-C-24226-Q-0118 (the New Solicitation), which the protestor
has challenged in a different, pre-award bid protest, Case No. 26-768C, which also was
assigned to the undersigned, and which is currently pending, but not the subject of this
Opinion.
In the current bid protest, Case No. 25-1037C, after the parties briefed cross-
motions for judgment on the Administrative Record, and after the parties also briefed
protestor’s motion to supplement the Administrative Record, the court held oral argument.
FINDINGS OF FACT
As indicated, the now cancelled Solicitation at issue has a long history and is the
subject of multiple protests, which the court summarizes below. As explained by the
agency in the VA’s June 3, 2022 Acquisition Plan for Solicitation No. 36-C-24222-R-0035,
the “VA has been providing direct and specialized services to homeless Veterans for
nearly 25 years,” and explained that as “part of the plan to end homelessness among
Veterans, the VA has utilized Contracted Emergency Residential Services (CERS)
programs since 2009.” The June 3, 2022 Acquisition Plan described the CERS program
as follows:
CERS programs target and prioritize homeless Veterans transitioning from
literal street homelessness, Veterans being discharged from institutions
(including those in need of medical respite), and Veterans who have
recently become homeless. CERS programs, either directly or through
linkage with community and other VA services, provide low demand, time-
limited services such as supporting mental health stabilization, substance
use disorder (SUD) treatment services, enhancement of independent living
Cancellation memorandum itself was signed by the Administrative Contracting Officer
Danelle Wassink and approved by Jadwiga Kustra, the Supervisory Contracting Officer
and Source Selection Authority for the Solicitation Therefore, the court refers to the date
the Cancellation memorandum was effective, March 24, 2025 when referring to the
Cancellation memorandum in this Opinion.
2
skills, vocational training, and employment services. Emphasis is placed on
referral and placement into permanent housing or longer-term residential
programs utilizing VA and/or community resources. Lengths of stay in CERS
typically range from 90 to 180 days with the option to extend based on
clinical need. Since the need for homeless housing and case management
services remains ongoing, the resultant contracts will be awarded
competitively for one base year with (4) one year options.
The June 3, 2022 Acquisition Plan explained that the VA sought to replace expiring
contracts in the CERS program for its Hudson Valley Health Care System, New Jersey
Health Care System, and New York Harbor Health Care System.3
On July 8, 2022, consistent with the June 3, 2022 Acquisition Plan, the VA issued
Solicitation No. 36-C-24222-R-0035, the Solicitation at issue before this court in the pre-
award bid protest, Case No. 24-1365C, for its CERS program. The Solicitation provided
for fixed price indefinite delivery, indefinite quantity contracts, with resulting contracts
awarded for one base year with four one-year options. The Solicitation provided the
following:
GUARANTEED MINIMUM: The Government will order at least $250,000.00
in services during the base year of the contract. (Note: The guaranteed
minimum order amount applies to the base year only. Award of the
additional option years is not guaranteed nor is there a guaranteed
minimum order amount in any given option year that is exercised.)
MAXIMUM TOTAL CONTRACT AMOUNT: The potential aggregate
contract total over the term of the entire contract (base year and four option
years) is $4,000,000.00.
ORDERING PROCEDURES: VA has the sole authority to refer Veterans
for care at the contractor’s facility. A task order in the amount of the
estimated quantity will be issued for each performance period. At the end
of the performance period, if all estimated quantities have not been provided
by the vendor, a bilateral modification will be issued to decrease the
remaining funds and quantities.
AWARD BASED ON INITIAL OFFERS: Offerors are advised of the
possibility that award may be made without discussion. Accordingly,
offerors are cautioned to submit their initial offers based on their most
favorable terms, pricing and technical factors.
(capitalization and emphasis in original).
3 Protestor was the incumbent CERS contractor for the New Jersey Health Care System
and has continued to perform services under a bridge contract.
3
The Solicitation’s “Performance Work Statement” provided the technical
requirements that each offeror was expected to meet. One such technical requirement
was the “Place of Performance,” which required:
3. PLACE OF PERFORMANCE: Services shall be provided at the
contractor’s facility. Contracts will only be awarded to contractors with active
residential treatment facilities. Facilities must be in centralized locations,
near public transportation, and near areas that provide employment. One
contract will be awarded per location/VAMC [Veterans Affairs Medical
Center] catchment area as follows:
3.1. Hudson Valley VA Health Care System: within 35 miles
of Peekskill, NY
3.2. VA NY Harbor Health Care System: Manhattan, Brooklyn,
and Queens (not Staten Island)
3.3. VA New Jersey Health Care System: Northern or Central
New Jersey
(capitalization and emphasis in original; alteration added). An additional technical
requirement titled: “Contractor Responsibilities” required:
7. CONTRACTOR RESPONSIBILITIES
...
7.2. FACILITY: It is the responsibility of the contractor to properly
maintain its facilities. The VA shall have no responsibility for paying
or reimbursing the contractor for such expenses.
7.2.1. The contractor’s facility must [provide]:
...
7.2.1.13. Minimum space requirements for each location:
7.2.1.13.1. VA Hudson Valley Health Care System
7.2.1.13.1.1. 10 beds (must be able to accommodate both
male and female)
7.2.1.13.2. VA New Jersey Health Care System
7.2.1.13.2.1. 30 beds (male and female separated by floor)
7.2.1.13.3. VA New York Harbor Health Care System
7.2.1.13.3.1. 56 beds comprised as follows:
7.2.1.13.3.1.1. 8 women Veterans
7.2.1.13.3.1.2. 48 male Veterans
...
4
7.3. SPECIAL POPULATION CONSIDERATIONS: The
contractor shall not discriminate based on race, color,
ethnicity, religion, sex, age, national origin, disability, sexual
orientation, gender identity/expression, political affiliation, or
status as a parent.
...
7.3.12. Reasonable accommodations may include:
...
7.3.12.7. Segregated sleeping where one wing is set aside.
(capitalization and emphasis in original; alteration and omissions added).
The Solicitation’s “Evaluation Methodology” provided:
The Government will award a contract resulting from this solicitation to the
responsible offeror whose offer conforming to the solicitation will be most
advantageous to the Government, price and other factors considered. The
following factors shall be used to evaluate offers:
Technical Capability (Factor 1)
Past Performance (Factor 2)
SDVOSB [Service-Disabled Veteran-Owned Small Business] /VOSB
[Veteran-Owned Small Business] Status (Factor 3)
Price (Factor 4)
All non-price factors (Factors 1 – 3), when combined, are significantly more
important than price (Factor 4).
Factors are listed in descending order of importance. Each subfactor is of
equal importance.
(capitalization in original; alterations added). Additionally, the Solicitation’s “Evaluation
Methodology” described the requirements for each evaluation factor. Factor 1, Technical
Capability, stated:
Subfactor A: Facility
1. Inspection: In accordance with VHA [Veterans Health
Administration] Directive 1162.04, initial inspections of all
health care for homeless Veterans contract residential
services (HCHV CRS) program sites must be conducted
before the site is approved by the HCHV National Program
5
Office. All items on the HCHV inspection packet (attachment
D.3) will be evaluated.
2. Provide a detailed description of the facility(ies); include its
location in the community and proximity to public
transportation and VA Medical Centers.
3. Provide a floor plan (and photos if available), reflecting the
layout of the facility (including room dimensions); at minimum,
identify the following areas:
a. Entrances and Exits
b. Kitchen
c. Dining Area
d. Common Areas
e. Laundry
f. Bedrooms (indicate if they are for men or women)
g. Bathrooms (indicate if they are for men or women)
h. Isolation/Quarantine Room
i. Location of computers for Veteran use
j. Location of security and/or cameras, etc.
k. Office space for VA liaison
l. Office space for Veterans to meet in private with his/her case
manager
4. Explain how you will provide safety and privacy for all
Veterans (male, female, transgender, etc.).
Subfactor B: Experience:
Describe your specific experience with working with individuals who are
Veterans, homeless, have a history of mental health conditions, substance
abuse and/or medical issues.
General statements claiming experience working with the homeless that
does not include specific references to prior contract work/experience, or
that does not include the information required below, are not acceptable.
For each contract/experience, the narrative must clearly contain all of the
following information:
• the legal name of entity with whom the offeror held the contract;
• the contract number;
• a description of the program the offeror performed under that contract;
• the dates during which the offeror performed the contract/work;
• the size of the service/program (at minimum, estimated annual number of
individuals/bed days of care per year and estimated annual total value);
• the name, phone number, and email address of a person at the entity with
whom the offeror held the contract who can verify the information the offeror
provides in the narrative description for this factor
6
Subfactor C: Key Personnel/Staffing
1. Explain how you will staff the facility/program 24/7.
2. Provide a detailed explanation of your contingency plan for
staff vacancies and/or extended staff absences (that exceed
one week).
3. Provide a list of the Key Personnel (utilizing attachment
D.19[4]) who will be working under the contract. List their
position/title, hours, professional background (i.e. résumé),
etc. If these are new positions for your organization, provide a
detailed explanation of how your will recruit and hire qualified
candidates to begin work within 60 calendar days of contract
award.
Subfactor D: Therapeutic and Rehabilitative Services
1. Provide a list/proposed schedule of the group activities
and/or therapeutic programs that will be offered to Veterans.
Provide a brief description of each program/activity.
2. Explain how you will engage Veterans and encourage their
participation in these programs/services.
(emphasis and capitalization in original; footnote and alteration added). Factor 2, Past
Performance, stated:
The VA shall conduct a performance risk assessment based upon the past
performance of the offeror as it relates to the probability of successful
accomplishment of the work required by the solicitation. The VA may use
information available in its own files, from electronic databases such as the
Past Performance Retrieval System (PPIRS), or from any other source it
deems appropriate. The Government will consider the offeror’s record for
delivery, quality, and proposed major subcontractors or teaming partners as
it relates to the probability of successfully performing the solicitation
requirements. While the Government may elect to consider data obtained
from other sources, the burden of providing current, accurate and complete
past performance information rests with the offeror.
Offeror shall provide a list of references pertaining to contracts of similar
size and scope by providing the information outlined in Attachment D.20 of
the solicitation. No more than five total relevant contracts (within the past
five years) shall be submitted. The VA may contact references and parties
other than those identified by the offeror, and information received may be
4 Attachment D.19 is a chart which requested offerors to supply information about key
personnel, comprised of “Name,” “Position,” “Hours/Shifts (for this contract),” and
“Description of Qualifications and Professional Background.” (capitalization in original).
7
used in the evaluation of the offeror’s past performance. Offerors should not
provide general information on their performance on the identified contracts.
General performance information will be obtained from the references.
If there are no contracts or services agreements fitting the criteria outlined
above, the offeror shall provide a statement indicating as such.
Past performance information will be reviewed to determine how well the
offeror performed work relevant to the type of effort and magnitude
described in the performance work statement, and how recent the described
experience is.
Recent = Performance is occurring presently or has occurred
within the last three years.
Relevant = Present/past performance effort involved
essentially the same, or much of the same, magnitude of effort
and complexities this solicitation requires.
NOTE: A proposal containing no relevant past performance shall have past
performance evaluated as “neutral,” in accordance with FAR [Federal
Acquisition Regulations] Part 15.305(a)(2). A “neutral” rated proposal may
not represent the most advantageous proposal to the Government and thus,
may be an unsuccessful proposal when compared to the proposal of other
offerors.
(capitalization and emphasis in original; alteration added). Factor 3, Service-Disabled
Veteran-Owned Small Business/Veteran-Owned Small Business, stated:
(1) For SDVOSBs/VOSBs: In order to receive credit under this Factor, an
Offeror shall submit a statement of compliance that it qualifies as a
SDVOSB or VOSB in accordance with VAAR 852.215-70 (Service-Disabled
Veteran-Owned and Veteran-Owned Small Business Evaluation Factors).
Offerors are cautioned that they must be registered and verified in Vendor
Information Pages (VIP) database (http://www.VetBiz.gov).
(2) For Non SDVOSB/VOSB Offerors Proposing to Subcontract to
SDVOSBs/VOSBs: To receive some consideration under this Factor, an
Offeror must state in its proposal the names of SDVOSB(s) and/or VOSB(s)
with whom it intends to subcontract and provide a brief description and the
approximate dollar values of the proposed subcontracts. Additionally,
proposed SDVOSB/VOSB subcontractors must be registered and verified
in Vendor Information Pages (VIP) database (http://www.VetBiz.gov) in
order to receive some consideration under the Veterans Involvement
Factor.
8
(3) With regard to the requirements for registration and verification in the
VetBiz database, reference VAAR [Veterans Affairs Acquisition Regulation]
804.1103-70 (Vendor Information Pages (VIP) Database).
Offeror shall select one item below and provide the required information
listed above: (All replies that are not completed will be scored as if N/A were
selected):
____ SDVOSB (registered and verified in VIP)
____ VOSB (registered and verified in VIP)
____ Non-Veteran proposing to subcontract with SDVOSB or VOSB
(registered and verified in VIP)
____ N/A
(capitalization in original; alteration added). The last factor, Factor 4, Cost/Price, stated:
Price will not be scored but evaluated or traded against the non-cost factors
in order to determine the overall best value to the Government. The
Contracting Officer will check all price proposals to ensure that the price
schedule was properly completed/formatted in accordance with RFP
instructions (see Addendum to FAR 52.212-1). For evaluation purposes,
this will be calculated by multiplying the estimated quantity by the proposed
unit price for LINs [line-item numbers]. The estimated total for each
performance period will then be computed, and then the estimated total for
the base and all option periods will be computed and used when
determining best value.
Award will be made to the offeror that represents the best value to the
Government. Price will be evaluated for reasonableness by comparing the
proposed price with the Independent Government Cost Estimate (IGCE)
and the prices received in response to the solicitation, as well as any other
method it deems appropriate. The Government may award to a higher
priced offeror whose technical proposal and past performance
demonstrates a better capability and higher confidence in its ability to
successfully perform the contract requirements.
(alterations added).
Veteran’s Haven North and protestor Patriot First timely submitted proposals for
the New Jersey Health Care System contract on August 2, 2022 and August 5, 2022,
respectively. On October 27, 2022, Administrative Contracting Officer Heather Schrader,5
sent letters titled: “Request for Final Proposal Revisions (FPR) for 36C24222R0035 [sic]”
to both Veteran’s Haven North and Patriot First, stating that “[t]he Government has
5 The court notes that Heather Schraeder is sometimes listed as the “Administrative
Contracting Officer” and, at other times, is listed as the “Contract Specialist” in the
agency’s documents.
9
completed its initial proposal evaluations and determined that discussions will be held to
identify the proposal offering the best value to the Government. You are hereby notified
that you are within the competitive range and are given the opportunity to submit a final
proposal revision (FPR).” (alterations added).
The October 27, 2022 letter sent to Veteran’s Haven North documented the
deficiencies that the VA identified in Veteran’s Haven North’s initial proposal:
Factor 1: Technical Capability - Subfactor A: Facility
• [redacted]
Factor 1: Technical Capability – Subfactor C: Key Personnel/Staffing
• [redacted]
(emphasis and capitalization in original). The October 27, 2022 letter did not identify any
other deficiencies in Veteran’s Haven North’s initial proposal, such as location, nearby
transportation, or nearby job opportunities.
The October 27, 2022 letter sent to Patriot First documented a single deficiency
that the VA identified in protestor’s initial proposal:
Factor 1: Technical Capability - Subfactor A: Facility
• [redacted]
(emphasis and capitalization in original).
According to the Source Selection Evaluation Board’s October 27, 2022
Memorandum, the VA determined that, despite their deficiencies, both proposals fell
within the competitive range and decided to conduct discussions with both offerors:
Upon conclusion of the initial technical evaluations, the Government has
determined the need to enter into discussions with the offerors (Patriot First
Professional Services, Inc. and Veteran’s Haven North, New Jersey
Department of Military and Veterans Affairs). In accordance with FAR 15, if
discussions are to be conducted, a competitive range must be established.
Based on the ratings of each proposal against all evaluation criteria, the
administrative contracting officer has determined that both offerors
comprise the most highly rated proposals.
Both offerors submitted their final proposal revisions on November 3, 2022.
According to the November 18, 2022 “Source Selection Evaluation Board Consensus
Memo,” the Source Selection Evaluation Board evaluated the two final proposals, as
follows:
10
III. Summary Rating of Final Proposal Revisions (FPR): Based on FPR
[Final Proposal Revision] evaluations, the SSEB [Source Selection
Evaluation Board] FPR consensus ratings for Factor 1 are shown below:
FACTOR 1 – TECHNICAL CAPABILITY
Subfactor Patriot First Veteran’s
Haven North
Subfactor A: Facility Satisfactory Satisfactory
Subfactor B: Experience Satisfactory Satisfactory
Subfactor C: Key Satisfactory Satisfactory
Personnel/Staffing
Subfactor D: Therapeutic & Satisfactory Satisfactory
Rehabilitative Services
Overall Rating for Factor 1 Satisfactory Satisfactory
Rank 2 1
Patriot First resolved the deficiency for Subfactor A: Facility by [redacted].
Their rating for Subfactor A: Facility increased from “unsatisfactory” to
“satisfactory.” As a result of FPR, the overall rating for Patriot First for Factor
1 – Technical Capability increased from “unsatisfactory” to “satisfactory.”
Veteran’s Haven North resolved the deficiency for Subfactor A: Facility by
[redacted]. As a result, their rating for Subfactor A: Facility increased from
“unsatisfactory” to “satisfactory.” The deficiency for Subfactor C: Key
Personnel/Staffing was also resolved. [redacted]. As a result, their rating for
Subfactor C: Key Personnel/Staffing increased from “unsatisfactory” to
“satisfactory.” Both of Veteran’s Haven North’s deficiencies were resolved
in FPR. Therefore, the overall rating for Veteran’s Haven North for Factor 1
– Technical Capability increased from “unsatisfactory” to “satisfactory.”
(alteration added; capitalization and emphasis in original).
Based on the offerors’ final proposals, with their revisions included, the Source
Selection Evaluation Board, in the November 18, 2022 “Source Selection Evaluation
Board Consensus Memo,” issued the following recommendation:
V. Source Selection Recommendation: Both offeror’s [sic] were rated
exactly the same with an overall rating of “satisfactory” for Factor 1 –
Technical Capability and “satisfactory” for all of the four subfactors. Neither
offer had any strengths, weaknesses or deficiencies after FPR.
Since both offers were rated exactly the same, the SSEB compared the two
offers in an effort to establish a ranking for Factor 1 – Technical Capability.
Veteran’s Haven North is a State run [sic], not-for-profit organization,
11
specifically established by the State of New Jersey for homeless Veterans
whereas Patriot First is a for-profit small business, owned by a Service
Disabled Veteran. The program Superintendent at Veteran’s Haven North
is a Veteran and many of the staff who work there are also Veterans.
[redacted]
Based on the evaluation of Factor 1 described above, the SSEB
unanimously recommends that Veteran’s Haven North, New Jersey
Department of Military and Veterans Affairs be selected for award under the
subject solicitation for the New Jersey VA Health Care System.
(capitalization and emphasis in original; alteration added).
On November 23, 2022, the VA issued its Source Selection Decision Document,
signed by Contracting Officer Allan Preston and Contract Specialist Heather Schraeder
awarding the New Jersey Health Care System contract to Veteran’s Haven North.
On December 9, 2022, protestor filed a post-award bid protest at the GAO
challenging the VA’s evaluation of proposals and award to Veteran’s Haven North under
Solicitation No. 36-C-24222-R-0035. On January 9, 2023, the VA sent a document to the
GAO titled: “Notice of Corrective Action and Request for Summary Dismissal.”
(capitalization in original). The “Notice of Corrective Action and Request for Summary
Dismissal” stated, in relevant part:
The Department of Veterans Affairs (VA or Agency) respectfully requests
that the Government Accountability Office (GAO) summarily dismiss the
above-referenced post-award protest of Patriot First Professional Services,
Inc., (Protester) filed with respect to Solicitation No. 36C24222R0035 [sic]
(Solicitation) and the subsequent contract award to Veteran’s Haven North
(Awardee) for emergency residential housing and case management
services for homeless Veterans supported by the New Jersey VA Medical
Center (VAMC). Dismissal of this protest in its entirety is warranted because
the Agency is taking corrective action.
Protester alleges that the Agency’s evaluation, award decision, and
debriefing letter were flawed. Protester’s requested relief is award of the
contract to Protester or rejection of all offers and issuance of a new
solicitation.
After further review, the Agency has determined that corrective action is
required. VA will amend the Solicitation to address alleged ambiguities
noted in the [GAO] protest, to include separation of beds by gender and
clarification of the facility location requirements under Technical Factor 1,
Subfactor A; allow offerors to submit revised technical and price proposals;
evaluate revised proposals in accordance with the terms of the Solicitation;
and, if indicated, make a new award decision.
12
(capitalization in original; alterations added). On January 17, 2023, the GAO dismissed
the protest, concluding that “we find that the agency’s proposed corrective action renders
the protest academic.”
On January 27, 2023, Administrative Contracting Officer Heather Schraeder sent
notices to protestor and Veteran’s Haven North via email, stating:
As you know, GAO has dismissed Protest B-421321.1 for VA corrective
action. Therefore, VA is amending Request for Proposal (RFP)
36C24222R0035 [sic] with Amendment 0006 (attached). As a result, you
may revise your technical and price proposals.
RFP 36C24222R0035 [sic] Amendment 0006 replaces the performance
work statement (PWS). References to the VA Hudson Valley Health Care
System and VA New York Harbor Health Care System have been removed.
In addition, 3. Place of Performance and 7.2.1.13. Minimum Space
Requirements were also revised.
RFP 36C24222R0035 [sic] Amendment 0006 also revises E.8 Evaluation –
Commercial Products and Services, Factor 1 – Technical Capability. Factor
1 – Technical Capability, Subfactor A: Facility, item #2 was revised to reflect
the geographic area of New Jersey. Factor 1 – Technical Capability,
Subfactor D: Therapeutic and Rehabilitative Services item #1 was revised
to align with 7.1.5.8. of the PWS.
RFP 36C24222R0035 [sic] Amendment 0006, boxes 15A, B and C, should
be completed by the same official who was authorized to sign the SF 1449
and previous amendments. Offerors must sign Amendment 0006 and
complete the Price Schedule of Services (B.2) contained in the amendment
(even if you opt to keep your pricing the same as previously proposed).
Revised technical and price proposals for RFP 36C24222R0035 [sic]
Amendment 0006, should be sent electronically via email to
Heather.Schrader@va.gov by 9 AM on Friday, February 3, 2023. Any
responses received after the stated due date and time will not be considered
in the Government’s evaluation process and you will instead be evaluated
and considered based on your previous submission only. If you chose not
to submit a revision, please submit a response that your original proposal
stands as previously submitted. Please note that RFP 36C24222R0035 [sic]
Amendment 0006 still needs to be completed and returned as explained in
the paragraph above. Only information submitted in writing will be evaluated
and considered in making a source selection decision. The Government
intends to make an award decision without obtaining further revisions.
13
(capitalization and emphasis in original; alterations added). Administrative Contracting
Officer Heather Schraeder attached Amendment 0006 to the January 27, 2023 notice to
offerors. A section of the new Amendment 0006 was titled: “DESCRIPTION OF
AMENDMENT/MODIFICATION,” and stated:
This amendment to the above referenced solicitation applies to the offers
already submitted for the VA New Jersey Health Care System only. Section
B.2 Schedule of Services is replaced with the attached (beginning on page
2), B.3 Performance Work Statement is replaced with the attached
(beginning on page 5) and E.8 52.212-2 Evaluation – Commercial Products
and Commercial Services, Factor 1 – Technical Capability (beginning on
page 60). All other terms and conditions remain in full force and effect.
(capitalization in original). Amendment 0006 changed the Solicitation’s Performance
Work Statement at paragraph 3 to state:
PLACE OF PERFORMANCE: Services shall be provided at the contractor’s
facility located in one of the following New Jersey Counties: Bergen,
Elizabeth, Essex, Hudson, Hunterdon, Mercer, Middlesex, Monmouth,
Morris, Ocean, Passaic, Somerset, Sussex, Warren. The facility must
already have an active residential treatment program.
3.1. If for any unforeseen circumstances, services are to be moved to
alternate locations, the contractor shall contact the Contracting Officer
Representative (COR) immediately. Based on the length of time for services
being provided at the alternate location, it will be up to the discretion of the
Contracting Officer (CO) to determine if a contract modification will be
required, which could include a decision to terminate the contract.
(capitalization and emphasis in original). Amendment 0006 also changed the Solicitation’s
Performance Work Statement at paragraph 7, “CONTRACTOR RESPONSIBILITIES,” at
section 7.2.1.13 to state: “Minimum space requirements: 30 beds separated by gender to
ensure safety and privacy (must be able to accommodate both male and female
Veterans),” and at section 7.3.12.7 to state: “Segregated sleeping where one portion of
the facility is set aside to ensure safety and privacy.” (capitalization and emphasis in
original).
Initial Bid Protest at the United States Court of Federal Claims (Case No. 23-147C)
As described above, on February 3, 2023, Patriot First filed a pre-award bid protest
in this court, Case No. 23-147C, which was assigned to the undersigned. In Case No. 23-
147C, protestor challenged the VA’s evaluation of proposals and the agency’s corrective
action amending the Performance Work Statement to include Amendment 0006 as
arbitrary and capricious, listing three counts. In count one of protestor’s complaint in Case
No. 23-147C, protestor alleged that “the agency’s valuation and ranking of bidders’
proposals was arbitrary, capricious, an abuse of discretion, and not in accordance with
14
law.” In count two, protestor alleged that “the agency’s decision to award the contract to
VHN [Veteran’s Haven North] was arbitrary, capricious, an abuse of discretion, and not in
accordance with law.” (alteration added). In count three, protestor alleged that “the
agency’s corrective action, issuance of Amendment 0006 to the solicitation and its
contents, are arbitrary, capricious, an abuse of discretion, and not in accordance with
law.” In its motion for judgment on the Administrative Record in the first protest, Case No.
23-147C, protestor created, and included, a side-by-side demonstrative chart of the
original Performance Work Statement, issued on July 8, 2022, and the amended
Performance Work Statement, issued on January 27, 2023, which included Amendment
0006, as follows:
Original Solicitation Amendment 0006
PLACE OF PERFORMANCE: PLACE OF PERFORMANCE:
Services shall be provided at the Services shall be provided at the
contractor’s facility. Contracts will contractor’s facility located in one of
only be awarded to contractors with the following New Jersey Counties:
active residential treatment Bergen, Elizabeth, Essex, Hudson,
facilities. Facilities must be in Hunterdon, Mercer, Middlesex,
centralized locations, near public Monmouth, Morris, Ocean, Passaic,
transportation, and near areas that Somerset, Sussex, Warren. The
provide employment. One contract facility must already have an active
will be awarded per location/VAMC residential treatment program.
catchment area as follows:
7.2.1.13. Minimum space 7.2.1.13. Minimum space
requirements for each location: requirements: 30 beds separated by
[…] gender to ensure safety and privacy
7.2.1.13.2. VA New Jersey (must be able to accommodate both
Health Care System male and female Veterans).
7.2.1.13.2.1. 30 beds (male
and female separated by
floor)
7.3.12.7. Segregated sleeping 7.3.12.7. Segregated sleeping where
where one wing is set aside. one portion of the facility is set aside
to ensure safety and privacy.
(capitalization, emphasis, and omission in original).
In the earlier pre-award bid protest, Case No. 23-147C, the parties briefed
defendant’s partial motion to dismiss pro