Inza v. Apple Inc.
CourtDistrict Court, District of Columbia
Date FiledSeptember 23, 2026
DocketCivil Action No. 2025-1970
JudgeJudge Randolph D. Moss
StatusPublished
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Full Opinion
UNITED STATES DISTRICT COURT
FOR THE DISTRICT OF COLUMBIA
RICHARD INZA, et al.,
Plaintiffs,
v. Civil Action No. 25-1970 (RDM)
APPLE INC., et al.,
Defendants.
MEMORANDUM OPINION AND ORDER
This is one of four related cases pending before the Court involving overlapping parties
and claims. All four cases allege that Apple Inc., Alphabet Inc., Google LLC, and Samsung
Electronics America Inc. (“the Platform Defendants”) and Verizon Wireless, AT&T, and T-
Mobile (“the Carrier Defendants”) have conspired to create a market in which smartphone users
must pay supracompetitive prices for Wi-Fi calling, a wireless voice service that relies on Wi-Fi
to route calls over broadband internet networks instead of through cell towers. Each of the
Carrier Defendants offers Wi-Fi calling for “free” or at “no additional charge” with the purchase
of certain cellular plans, and each of the Platform Defendants sells smartphones that employ
operating systems that support wireless voice services offered by the Carrier Defendants and
others. In the first of the four cases (24-cv-3051), the corporate plaintiff, VoIP-Pal.com, Inc.
(“VoIP-Pal”), asserts various antitrust claims against the Carrier Defendants. In the second case
(24-cv-3054), Richard Inza (“R. Inza”), Michael Inza (“M. Inza”), and Ray Leon (collectively,
“the Individual Plaintiffs”), along with VoIP-Pal, assert similar antitrust and other claims both
individually and on half of a putative class against the Carrier Defendants. And, in the third case
(25-cv-1843), VoIP-Pal asserts various antitrust and other claims against the Platform
Defendants.
In the present case, the fourth case, the Individual Plaintiffs and VoIP-Pal (collectively,
“Plaintiffs”) assert similar claims, both individually and on behalf of a putative class, against the
Platform Defendants. Although Plaintiffs’ Amended Complaint is not the picture of clarity, it
alleges that the Platform and Carrier Defendants “have combined and conspired to monopolize
or [to] attempt to monopolize native telephony calling (including Wi-Fi Calling) and have
foreclosed independent competition in the market.” Dkt. 7 at 2 (Am. Compl. ¶ 1). Plaintiffs
allege, among other things, that the Platform Defendants have designed their operating systems
and firmware to permit only the Carrier Defendants and their affiliates to offer wireless voice
services integrated with the “native telephony” features of their devices. Id. at 2 (Am. Compl.
¶ 2). Those “native telephony” features are the “default phone” features of a smartphone, which
include the phone app, contact list, voicemail, emergency services, and default notifications. Id.
at 3, 5–6 (Am. Compl. ¶¶ 5, 12–13). Plaintiffs further allege that the Platform Defendants’
operating systems will unlock these features of the smartphone only when presented with a SIM
card or eSIM that presents carrier credentials. Id. at 5 (Am. Compl. ¶ 12). As a result, the
Carrier Defendants may directly access the default phone features, but others providing wireless
voice services must do so through third-party apps that offer a “degraded” experience because
“incoming calls . . . are not recognized as native incoming calls, do not wake the [p]hone app,
appear in the call log, or allow access to emergency functions.” Id. at 6, 38, 43 (Am. Compl.
¶¶ 14, 95, 108). Although the Carrier Defendants are not parties to this suit, they are—on
Plaintiffs’ telling—central to the alleged conspiracy and, among other things, provide the
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“SIM/eSIM entitlements” and other inputs required to unlock the default phone features of Apple
and Android devices. Id. at 2, 8 (Am. Compl. ¶¶ 1, 19).
The bottom line, according to Plaintiffs, is that Platform and Carrier Defendants have
conspired to create a market in which smartphone users must either “pay supracompetitive
bundle prices” to use the default calling functions of their phones or use third-party apps that
offer a subpar experience. Id. at 10 (Am. Compl. ¶ 26). Plaintiffs allege that but for this
allegedly unlawful conspiracy, a competitor could offer a standalone Wi-Fi calling service that
uses the native telephony features of Apple and Android devices “at far lower prices” than the
bundled cellular plans offered by the Carrier Defendants. Id.
In this action, Plaintiffs assert four claims against the Platform Defendants. Counts One
and Two allege that they have violated the Sherman Act by preventing non-carrier wireless
service providers “from accessing native telephony [features] on virtually all smartphones in the
United States,” id. at 66 (Am. Compl. ¶ 166), and by requiring consumers to buy bundled
cellular plans to “unlock native calling (including Wi-Fi calling)” on their devices, id. at 67 (Am.
Compl. ¶ 168). Counts Five and Six allege violations of the Racketeer Influenced and Corrupt
Organizations Act (“RICO”). More specifically, they allege the existence of an association in
fact—consisting of either the Platform Defendants or the Platform Defendants and the Carrier
Defendants—created to “mislead consumers and to obtain and maintain monopoly power in the
market for Wi-Fi calling.”1 Id. at 74, 77 (Am. Compl. ¶¶ 200–01, 211).
The Platform Defendants have filed a joint motion to dismiss for lack of subject-matter
jurisdiction and for failure to state a claim. See Dkt. 29. In addition, as relevant here, Samsung
1
Plaintiffs’ Amended Complaint originally included eight counts, but Plaintiffs stipulated to the
dismissal with prejudice of Counts Three, Four, Seven, and Eight. Dkt. 40 at 1.
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has separately moved to compel arbitration and to stay any non-arbitrable claims against it
pending arbitration. See Dkt. 30. Samsung asks the Court to resolve its motion to dismiss for
lack of subject-matter jurisdiction and, if necessary, its motion to compel arbitration before
addressing any of its Rule 12(b)(6) grounds for dismissal. See Dkt. 29-1 at 15 n.5. In support of
its motion to compel, Samsung first argues that the Individual Plaintiffs must arbitrate the claims
at issue in this case based on their subscriber agreements with Verizon Wireless and T-Mobile,
which contain arbitration clauses, and on “well-established principles of equitable estoppel,”
which render those agreements enforceable in cases brought against other defendants alleging
interdependent and concerted misconduct by the signatory and non-signatory defendants. Dkt.
30-1 at 10, 28. Because Plaintiffs allege that (1) the Platform Defendants conspired to allow the
Carrier Defendants to charge supracompetitive prices for Wi-Fi calling; (2) the Platform
Defendants and Carrier Defendants are unlawfully tying native telephony features and “carrier
bundles;” and (3) the Platform Defendants have violated RICO based on statements made by the
Carrier Defendants about the price of Wi-Fi calling, and seek damages for being charged too
much under their subscriber agreements, their claims all arise out of, relate to, and concern their
subscriber agreements with T-Mobile and Verizon. See Dkt. 7 at 9–11, 74–76 (Am. Compl. ¶¶
22–26, 199–209); Dkt. 30-1 at 55–56. But, if equitable estoppel does not apply, Samsung asks
the Court to enforce R. Inza’s and Leon’s agreements to arbitrate their claims against Samsung.
Id. at 40.
Finally, the Platform Defendants ask the Court to dismiss VoIP-Pal’s claims in this action
on the ground that they are “essentially identical” to the claim that VoIP-Pal asserts against them
in the earlier-filed case (25-cv-1843). Dkt. 29-1 at 11, 41–42. As they point out, the rule against
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claim splitting bars a party from maintaining two actions involving the same parties and same
subject matter in the same court at the same time. See id. at 41–42.
Because the Court will grant Samsung’s motion to compel arbitration on equitable
estoppel grounds, it need not address the enforceability of Samsung’s arbitration agreements
with R. Inza and Leon. The Court will also grant Apple Inc., Alphabet Inc., and Google LLC’s
motion to dismiss VoIP-Pal’s claims in this action on the grounds of improper claims splitting
and, for similar reasons, will sua sponte dismiss VoIP-Pal’s claims against Samsung.
I. BACKGROUND
In support of its motion to compel arbitration, Samsung offers sworn declarations and
other exhibits showing that each Individual Plaintiff entered into a subscriber agreement
containing an arbitration clause with either T-Mobile or Verizon. See Dkt. 30 (Exs. 2, 5–61).
Plaintiffs have neither disputed any of Defendants’ factual allegations nor proffered any
controverting evidence of their own. See Dkt. 35 at 9–10. The Court, accordingly, relies on the
following undisputed facts for purposes of resolving the pending motion. Moreover, because the
Court concludes that Samsung is entitled to compel arbitration based on the Individual Plaintiffs’
agreements to arbitrate their parallel claims against the Carrier Defendants and on principles of
equitable estoppel, the Court focuses on those agreements, rather than the separate arbitration
agreements that some of the Individual Defendants entered into with Samsung itself.
A. T-Mobile
With respect to T-Mobile’s arbitration clause, Samsung relies on a declaration executed
by Judy Sanchez, whose job responsibilities at T-Mobile include “review, analysis, and research
of litigation and arbitration matters, and acting as a custodian of T-Mobile’s records.” Dkt. 30-
34 at 2 (Sanchez Decl. ¶ 2). Sanchez attests that Plaintiff Michael Inza has had a T-Mobile
account since April 30, 2016. Id. at 3 (Sanchez Decl. ¶ 4). When he activated his account, M.
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Inza agreed to T-Mobile’s Terms and Conditions, which contained a mandatory arbitration
provision and a class action waiver. Id. at 3 (Sanchez Decl. ¶ 5); see Dkt. 30-35 at 4, 10–11.
Since 2016, M. Inza “has repeatedly been presented with and agreed to T-Mobile’s [Terms &
Conditions] by using and paying for T-Mobile services and/or devices.” Dkt. 30-34 at 3
(Sanchez Decl. ¶¶ 6, 16–28).
Most recently, M. Inza “was presented with and accepted the May 15, 2023 [Terms &
Conditions] when he received a new phone pursuant to an equipment installment plan [] dated
September 18, 2023.” Id. at 5 (Sanchez Decl. ¶ 19). When the new phone was delivered, it
would have come in a box with a sticker informing him that “[b]y purchasing or opening this
package, activating, using or paying for service, you agree to the applicable Terms &
Conditions (“T&Cs”) (including mandatory arbitration provisions)” and directing him to T-
Mobile’s website where the T&Cs were available. Id. at 5 (Sanchez Decl. ¶ 19). He “would
have needed to break or remove [the sticker] to open the box.” Id.
The first page of the May 15, 2023, Terms and Conditions clearly notifies the customer
that the agreement “contain[s] important information about your relationship with us, including
individual mandatory binding arbitration of disputes between us, instead of class actions or jury
trials.” Dkt. 30-43 at 3. In a subsection titled “Dispute Resolution” beginning on page 5, the
following paragraph appears:
YOU AND WE EACH AGREE THAT, EXCEPT AS PROVIDED
BELOW, ANY AND ALL CLAIMS OR DISPUTES, OF ANY NATURE,
INCLUDING TORT AND STATUTORY CLAIMS, IN ANY WAY
RELATED TO OR CONCERING THE AGREEMENT, OUR PRIVACY
NOTICE, PRIVACY OR DATA SECURITY PRACTICES, OUR
SERVICES, DEVICES OR PRODUCTS, INCLUDING ANY BILLING
DISPUTES, WILL BE RESOLVED BY INDIVIDUAL BINDING
ARBITRATION OR IN SMALL CLAIMS COURT. THERE IS NO
JUDGE OR JURY IN ARBITRATION, AND COURT REVIEW OF AN
ARBITRATION AWARD IS LIMITED.
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Id. at 7. Three paragraphs later, the Terms and Conditions provide:
YOU MAY CHOOSE TO PURSUE YOUR CLAIM IN COURT AND NOT
BY ARBITRATION IF YOU OPT OUT OF THESE ARBITRATION
PROCEDURES WITHIN 30 DAYS FROM THE EARLIER OF THE
DATE YOU PURCHASED A PRODUCT OR DEVICE FROM US OR
THE DATE YOU ACTIVATED A NEW LINE OF SERVICE . . . .
Id. The Terms and Conditions also contain the following class action waiver:
YOU AND WE EACH AGREE THAT ANY PROCEEDINGS,
WHETHER IN ARBITRATION OR COURT, WILL BE CONDUCTED
ONLY ON AN INDIVIDUAL BASIS AND NOT AS A CLASS,
REPRESENTATIVE, MASS, OR CONSOLIDATED ACTION. If you
opt out of the arbitration provision as specified above, this Class Action
Waiver provision will not apply to you.
Id. at 9. There is no indication that T-Mobile ever received an opt-out notice from M. Inza. Dkt.
30-34 at 6 (Sanchez Decl. ¶ 29).
B. Verizon Wireless
With respect to Verizon Wireless’s arbitration agreement, Samsung relies on the
declaration of Joseph Ninete, a “Senior Analyst” who “assist[s] with the handling of consumer
disputes for Verizon Wireless.” Dkt. 30-51 at 2 (Ninete Decl. ¶ 1). Ninete attests that “Plaintiff
Richard Inza has been a customer of Verizon Wireless since in or around September 2016.” Id.
at 4 (Ninete Decl. ¶ 8). On October 2, 2016, Verizon sent R. Inza “a letter confirming his service
activation which included a copy of the then-operative customer agreement.” Id. at 10 (Ninete
Decl. ¶ 9). The agreement set out the ways that a subscriber could accept the agreement, one of
which is by “[a]ctivating your Service.” Dkt. 30-56 at 5.
In August 2018, R. Inza “purchased a Samsung Galaxy S9 and executed . . . a Device
Payment Agreement.” Dkt. 30-51 at 4 (Ninete Decl. ¶ 10). The agreement required him to
“AGREE TO AND MAINTAIN SERVICE WITH VERIZON WIRELESS UNDER YOUR
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CUSTOMER AGREEMENT,” which the agreement incorporated by reference. Dkt. 30-57 at 4.
Concerning dispute resolution, in particular, the agreement provides:
ADDITIONALLY, ANY DISPUTES UNDER THIS AGREEMENT
(INCLUDING, WITHOUT LIMITATION, ANY DISPUTES AGAINST THE
SELLER AND/OR VERIZON WIRELESS) SHALL BE RESOLVED IN
ACCORDANCE WITH THE DISPUTE RESOLUTION PROVISIONS IN
YOUR CUSTOMER AGREEMENT UNDER THE HEADING: HOW DO I
RESOLVE DISPUTES WITH VERIZON WIRELESS, WHICH TERMS ARE
INCOPRORATED BY REFERENCE. SPECIFICALLY, YOU AND
VERIZON WIRELESS (AND/OR THE SELLER) AGREE TO RESOLVE
ALL DISPUTES UNDER THIS AGREEMENT ONLY BY ARBITRATION
OR SMALL CLAIMS COURT AND YOU WAIVE ANY RIGHT TO A
JUDGE OR JURY IN ANY ARBITRATION
Id. at 4. In 2021 and 2023, R. Inza “purchased new devices and executed additional Device
Payment Agreements,” which also incorporate by reference the customer agreement and contain
materially identical descriptions of the arbitration requirement. Dkt. 30-51 at 5 (Ninete Decl.
¶ 11); Dkt. 30-58 at 4; Dkt. 30-59 at 4.
Plaintiff Leon is also a Verizon Wireless subscriber. Dkt. 30-51 at 3 (Ninete Decl. ¶ 5).
On April 4, 2025, he “purchased a new iPhone 16 and activated Verizon’s Unlimited Plus
Service.” Id. “In connection with this purchase, Leon electronically signed a receipt stating that
he had read and agreed to the Verizon Customer Agreement, including the settlement of dispute
by arbitration instead of jury trial.” Id.; see Dkt. 30-53 at 5. The agreement included a link to
the full Customer Agreement. Dkt. 30-53 at 5.
The currently operative customer agreement went into effect on February 5, 2025. Dkt.
30-51 at 5 (Ninete Decl. ¶ 4). R. Inza was “notified of the update in the billing statement for his
account for the period between January 29 and February 28, 2025.” Id. at 5 (Ninete Decl. ¶ 14).
Both R. Inza and Leon have used their Verizon Wireless services since the operative customer
agreement went into effect on February 5, 2025. Id. at 3, 5 (Ninete Decl. ¶¶ 5, 13).
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The first paragraph of the agreement highlights that it contains “important information”
about subscribers’ wireless service, including “how any disputes between us must be resolved
in arbitration or small claims court.” Dkt. 30-52 at 2. The full text of the arbitration clause
has a grey background distinct from the majority of the agreement. Id. at 6. It provides: “YOU
AND VERIZON BOTH AGREE TO RESOLVE DISPUTES ONLY BY ARBITRATION OR
IN SMALL CLAIMS COURT AS DISCUSSED BELOW. YOU UNDERSTAND THAT BY
THIS AGREEMENT YOU ARE GIVING UP THE RIGHT TO BRING A CLAIM IN COURT
OR IN FRONT OF A JURY.” Id. As to scope, it provides that the arbitration agreement covers
“ANY DISPUTE THAT IN ANY WAY RELATES TO OR ARISES OUT OF THIS
AGREEMENT.” Id. at 7.
The third paragraph of the arbitration provision states that “THIS AGREEMENT
DOESN’T ALLOW CLASS OR COLLECTIVE ARBITRATIONS.” Id. The last paragraph
of the agreement further provides that “IF FOR ANY REASON A CLAIM PROCEEDS IN
COURT RATHER THAN THROUGH ARBITRATION . . . NO ACTION WILL BE
BROUGHT ON A CLASS OR COLLECTIVE BASIS.” Id. at 9.
* * *
Each of the Carriers’ subscriber agreements specified that the agreement and the
arbitration clause contained therein would be governed by the Federal Arbitration Act and the
law of the state encompassing the billing address associated with each subscriber’s Verizon
account. Dkt. 30-43 at 9 (T-Mobile); Dkt. 30-52 at 8, 10 (Verizon Wireless). The billing
address associated with each Individual Plaintiffs’ account is in Florida. Dkt. 30-34 at 6
(Sanchez Decl. ¶ 30) (M. Inza); Dkt. 30-51 at 3–4 (Ninete Decl. ¶¶ 5, 8) (R. Inza and Leon).
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Plaintiffs oppose Samsung’s motion to compel arbitration, but they do not dispute or
otherwise controvert any of these facts. See Dkt. 35 at 9–10.
II. LEGAL STANDARD
The Federal Arbitration Act (“FAA”) “places arbitration agreements on equal footing
with other contracts, and requires courts to enforce them according to their terms.” Rent-A-Ctr.,
W., Inc. v. Jackson, 561 U.S. 63, 67 (2010) (internal citation omitted). “Section 2 of the [FAA]
makes agreements to arbitrate ‘valid, irrevocable, and enforceable, save upon such grounds as
exist at law or in equity for the revocation of any contract.’” AT&T Mobility LLC v. Concepcion,
563 U.S. 333, 336 (2011) (quoting 9 U.S.C. § 2). The FAA “reflec[s] both a liberal federal
policy favoring arbitration, and the fundamental principle that arbitration is a matter of
contract.” Id. at 339 (internal citations and quotation marks omitted). “A motion to compel
arbitration is decided on a summary judgment standard.” Dist. No. 1, Pac. Coast Dist., Marine
Eng’rs’ Ben. Ass’n, AFL-CIO v. Liberty Mar. Corp., 998 F.3d 449, 456 (D.C. Cir. 2021).
“Because the party seeking to enforce an arbitration agreement bears the burden of
proving that the other party agreed to arbitrate, . . . the party seeking to compel arbitration must
first present evidence sufficient to demonstrate an enforceable agreement to arbitrate.” Osvatics
v. Lyft, Inc., 535 F. Supp. 3d 1, 9 (D.D.C. 2021) (internal citations, brackets, and quotation marks
omitted). “The burden then shifts to the non-moving party to raise a genuine issue of material
fact as to the making of the agreement, using evidence comparable to that identified in Rule
56.” Id. (internal citations and quotation marks omitted). “The court must grant summary
judgment with respect to the formation of an arbitration agreement if the pleadings and evidence
show that there is no genuine issue as to any material fact and that the moving party is entitled to
judgment as a matter of law.” Id. (internal citations and quotation marks omitted). But if the
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Court concludes that a “genuine dispute of material fact exists as to the making of the arbitration
agreement, including whether the parties assented to the agreement,” the case must “proceed
summarily to trial solely on the issue of arbitrability.” Jin v. Parsons Corp., 966 F.3d 821, 827
(D.C. Cir. 2020) (internal quotations omitted).
III. ANALYSIS
A. Article III Standing
The Platform Defendants’ motion to dismiss challenges the Court’s subject-matter
jurisdiction on the grounds that Plaintiffs lack Article III standing. See Dkt. 29-1 at 15–17.
Because standing is a threshold jurisdictional issue, the Court begins by assuring itself it has
jurisdiction. To establish standing, a plaintiff must show that they suffered an (1) “injury in fact”
that was (2) “caused by the defendant” and (3) “would likely be redressed by judicial relief.”
TransUnion LLC v. Ramirez, 594 U.S. 413, 423 (2021). In the complaint, Plaintiffs allege that
they are “device owner[s] who [] paid supracompetitive bundle charges to unlock native calling
on their own phone.” Dkt. 7 at 30 (Am. Compl. ¶ 80). Defendants do not dispute that the
payment of supracompetitive prices for bundled cellular service and Wi-Fi calling would qualify
as an Article III injury; indeed, “monetary harms” are a quintessential Article III injury.
TransUnion LLC, 594 U.S. at 425; see Marion Diagnostic Ctr., LLC v. Becton Dickinson & Co.,
29 F.4th 337, 345 (7th Cir. 2022) (“paying inflated prices due to an anticompetitive scheme will
satisfy injury-in-fact”). Instead, they argue only that Plaintiffs “allege no facts to establish . . .
that they purchased such a bundle.” Dkt. 29-1 at 16.
That contention is based on the premise that “Plaintiffs allege no facts to establish either
that they purchased” bundled cellular services that were priced at a supracompetitive level, facts
indicating “from which Defendant, if any, they purchased such a bundle,” or facts indicating
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“that they would have purchased standalone Wi-Fi calling but from the bundle.” Id. But
Plaintiffs allege that they “purchased and own smartphones,” Dkt. 7 at 18 (Am. Compl. ¶ 48),
and that they “paid supracompetitive bundle changes to unlock native calling on their phone[s]”
and/or “suffered functional degradation when declining the [alleged] tie,” id. at 30 (Am. Compl.
¶ 80). They further allege, moreover, that this economic loss is “fairly traceable to” the Platform
and Carrier Defendants’ conspiracy “to deny native functionality” to competing service
providers. Id. They allege, for example, that “[a] stand-alone Wi-Fi Calling option could cost as
little at $6.50 per month for an individual or $20 for a family of four,” as compared to the costs
of $90 to $110 per month that “families must routinely pay” for voice, text, and mobile data
services.” Id. at 11 (Am. Compl. ¶ 26). Finally, they allege that these supracompetitive costs
would be avoided were the Court to order the Platform Defendants to permit “parity access via
neutral certification” and not to re-impose a “lock” in the future. Id. at 31 (Am. Compl. ¶ 82).
The combination of Plaintiffs’ allegations and the uncontroverted evidence before the
Court is sufficient to establish the Court’s subject-matter jurisdiction. See also Oxbow Carbon &
Mins. LLC v. Union Pac. R.R. Co., 81 F. Supp. 3d 1, 7 (D.D.C. 2015) (plaintiffs sufficiently
alleged injury in fact for Sherman Act, Section 1 claim by alleging that “each plaintiff paid ‘fuel
charges . . . that they would not have paid in the absence of the conspiracy” even though they did
not state “to whom plaintiffs . . . paid those surcharges”). This is neither the time nor (at least as
to Samsung) the forum to determine whether these allegations have any factual or legal merit.
Plaintiffs have adequately alleged, however, that they have suffered economic loss due to the
alleged conspiracy and the extraction of supercompetitive prices for Wi-Fi calling services.
The Court, accordingly, concludes that it has Article III standing to consider the parties’
respective arguments.
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B. Forfeiture or Waiver
The Court begins with Plaintiffs’ argument that Samsung has waived its right to arbitrate
their claims. “Under the FAA a litigant is entitled to a stay pending arbitration so long as the suit
in which he is a party is ‘referable to arbitration’ under a valid agreement and he ‘is not in
default in proceeding with such arbitration.’” Zuckerman Spaeder, LLP v. Auffenberg, 646 F.3d
919, 921 (D.C. Cir. 2011) (quoting 9 U.S.C. § 3). Plaintiffs cite National Foundation for Cancer
Research v. A.G. Edwards & Sons, Inc., 821 F.2d 772 (D.C. Cir. 1987), for the proposition that
“[a] party may waive its right to arbitration by acting ‘inconsistently with the arbitration right.’”
Dkt. 35 at 32. “By simultaneously seeking dismissal with prejudice and compelling arbitration,”
Plaintiffs argue, “Samsung has invoked the judicial merits process in a manner inconsistent with
a genuine commitment to arbitration.” Id.
Although Plaintiffs accurately state the standard for waiver set out in National
Foundation for Cancer Research, the D.C. Circuit has since clarified that “forfeiture, not waiver,
is the appropriate standard for evaluating a late-filed motion under Section 3 of the FAA.”
Zuckerman Spaeder, 646 F.3d at 922; accord Kelleher v. Dream Catcher, L.L.C., 729 F. App’x
4, 6 (D.C. Cir. 2018); see also Morgan v. Sundance, Inc., 596 U.S. 411, 416–17 (2022)
(declining to decide whether waiver or forfeiture is the appropriate procedural framework under
the FAA); Harris v. Med. Transp. Mgmt., Inc., No. 17-CV-1371, 2019 WL 11320367, at *1–*2
(D.D.C. Dec. 5, 2019) (applying only the standard for forfeiture to question of default under
FAA § 3). “Forfeiture is the ‘failure to make a timely assertion of a right’ and, unlike waiver,
entails no element of intent.” Zuckerman Spaeder, 646 F.3d at 922 (quoting United States v.
Olano, 507 U.S. 725, 733 (1993)).
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A party presumptively forfeits its right to arbitrate if it fails to “invoke[] the right to
arbitrate on the record at the first available opportunity, typically in filing his first responsive
pleading or motion to dismiss.” Id. In Zuckerman Spaeder, the D.C. Circuit held that the
defendant had “failed to make a timely assertion of his right to arbitrate” because he “failed to
invoke arbitration in (or before filing) his original answer,” and the record did not support his
assertion that he “told Zuckerman early and often of his intention to arbitrate.” Id. at 923. This
case presents the opposite scenario. Samsung has consistently signaled its intention to seek to
compel arbitration to the Court, Dkts. 17, 24 (seeking extensions of time to file a motion to
dismiss or a motion to stay pending arbitration), and it filed its motion to compel arbitration at
the earliest possible opportunity, see Dkt. 30-1. Under Zuckerman Spaeder, Samsung preserved
its right to arbitrate by moving to compel arbitration at the “first available opportunity.” 646
F.3d at 922.
Furthermore, to the extent that Zuckerman Spaeder leaves any role for the “inherently
fact-bound” waiver analysis when a defendant concurrently files a motion to stay and a motion to
dismiss with prejudice, id. at 922, the Court further concludes that Samsung has not acted
inconsistently with an intent to arbitrate. In the D.C. Circuit precedent describing default in
terms of waiver, the court described “active participation in a lawsuit” as an example of conduct
inconsistent with an intent to arbitration. Khan v. Parsons Glob. Servs., Ltd., 521 F.3d 421, 425
(D.C. Cir. 2008) (citation modified); Nat’l Found., 821 F.2d at 775. More generally, the court of
appeals has focused on litigation efforts that signify “a conscious decision” to leave substance
claims and defenses (even if otherwise arbitrable) before the court for decision. Khan, 521 F.3d
at 427 (citation modified); Nat’l Found., 821 F.2d at 776; see also Winston & Strawn, LLP v.
Doley, 654 F. Supp. 2d 17, 21 (D.D.C. 2009). To give litigants “a second bite at the very
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questions presented to the court for disposition squarely confronts the policy that arbitration may
not be used as a strategy to manipulate the legal process.” Nat’l Found., 821 F.2d at 776.
Samsung’s concurrent filings do not evince an intent to have the Court decide the
substance of Plaintiffs’ claims or an attempt to take a forbidden second bite at legal issues
already decided by the Court. Both the Platform Defendants’ motion to dismiss and Samsung’s
motion to compel arbitration stress that the Court should decide Samsung’s motion to compel
arbitration before reaching any of its arguments under Rule 12(b)(6). Dkt. 30-1 at 11; Dkt. 29-1
at 15 n.5. That request reflects Samsung’s intent to submit all of the Individual Plaintiffs’ claims
against it to arbitration and to address only the merits of non-arbitrable claims before this Court.
So, unlike in prior cases in which the D.C. Circuit has found waiver of the right to arbitrate,
Samsung has not “made a conscious decision to exploit the benefits of pretrial discovery and
motion practice” and have the substance of Plaintiffs’ claims decided by the Court. Nat’l
Found., 821 F.2d at 776 (defendant waived right to arbitrate by answering complaint, instigating
extensive discovery, moving for partial summary judgment, engaging in settlement negotiations,
and setting case for trial); Khan, 521 F.3d at 428 (defendant waiver the right to arbitrate by filing
motion for summary judgment based on materials outside the pleadings); see also Forby v. One
Techs., L.P., 909 F.3d 780 (5th Cir. 2018) (finding waiver but distinguishing cases holding “that
the party seeking arbitration did not invoke the judicial process because its motion to dismiss
was filed concurrently with a motion to seek arbitration”).
Finally, although Plaintiffs do not press the point, the Court notes that the Platform
Defendants’ request that the Court dismiss VoIP-Pal’s claims in this action does not constitute a
waiver or forfeiture of Samsung’s request to arbitrate. To start, Samsung never argues that those
claims are subject to arbitration, and it does not ask the Court to compel VoIP-Pal to arbitrate its
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claims against Samsung. But beyond that difficulty, Samsung merely asks that the Court stay
VoIP-Pal’s claims against it pending arbitration, and it is clear that it is not asking the Court to
adjudicate the merits of any of Plaintiffs’ claims before deciding whether to compel arbitration.
Dkt. 29-1 at 15 n.5. As discussed further below, the Court has concluded sua sponte that VoIP-
Pal’s claims against Samsung in this action should be dismissed on grounds of claim splitting—
rather than merely stayed pending arbitration. But that sua sponte action cannot possibly
constitute a waiver or forfeiture by Samsung. The Court merely concluded that there is no
reason to maintain VoIP-Pal’s duplicative claims in this action—and thus unnecessarily to clutter
the Court’s docket—even while the Individual Plaintiffs’ claims against Samsung are in
arbitration.
C. Arbitration
Although Samsung entered into arbitration agreements with R. Inza and Leon, it asks the
Court to compel all of the Individual Plaintiffs to arbitrate their claims against it based on their
separate arbitration agreements with T-Mobile and Verizon. Dkt. 30-1 at 10. It relies on
Florida’s doctrine of equitable estoppel, which is an exception to the ordinary rule that “a party
cannot compel arbitration under an arbitration agreement to which it was not a party.” Beck Auto
Sales, Inc. v. Asbury Jax Ford, LLC, 249 So. 3d 765, 767 (Fla. Dist. Ct. App. 2018); see also
Marcus v. Fla. Bagels, LLC, 112 So. 3d 631, 633–34 (Fla. Dist. Ct. App. 2013). Equitable
estoppel allows a non-signatory to compel arbitration against a signatory under limited
circumstances. See Bergeron Env’t & Recycling, LLC v. LGL Recycling, LLC, 398 So. 3d 988,
995 (Fla. Dist. Ct. App. 2024). The Supreme Court has recognized that “the FAA permits a
nonsignatory to rely on state-law equitable estoppel doctrines to enforce an arbitration
agreement.” GE Energy Power Conversion France SAS, Corp. v. Outokumpu Stainless USA,
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LLC, 590 U.S. 432, 438 (2020); accord Arthur Andersen LLP v. Carlisle, 556 U.S. 624, 631–32
(2009).
The Individual Plaintiffs do not dispute that they each entered into an arbitration
agreement with either T-Mobile or Verizon, nor do they challenge the enforceability of those
agreements (as opposed to the separate Samsung agreements). They object to arbitration
pursuant to their subscriber agreements on two grounds. First, they argue that equitable estoppel
does not require them to arbitrate their claims against Samsung because those claims “do not
depend on rights or obligations created by [their subscriber] contracts” with T-Mobile and
Verizon. Dkt. 35 at 17. On their telling, Florida law requires “that the claim against the non-
signatory actually depend on the contract containing the arbitration clause.” Id. Second, they
argue in a perfunctory fashion that the carrier subscriber agreements do not cover their claims
because they “govern billing relationships between carriers and consumers, not the design of
Samsung firmware embedded in smartphones before any carrier relationship exists.” Id.
1. Equitable Estoppel
Plaintiffs’ objection to the application of equitable estoppel relies on a misunderstanding
of Florida contract law. Florida courts have recognized “two situations” in which equitable
estoppel principles may compel a signatory to arbitrate his claims against a non-signatory. Fla.
Roads Trucking, LLC v. Zion Jacksonville, LLC, 384 So. 3d 817, 819 (Fla. Dist. Ct. App. 2024).
The first of those situations is the one identified by Plaintiffs: “when the claims relate directly to
the contract and the signatory is relying on the contract to assert its claims against the non-
signatory.” Fla. Roads Trucking, 384 So. 3d at 820 (citation modified). But Samsung does not
argue in its motion to compel that Plaintiffs’ claims against Samsung rely on their subscriber
agreements with T-Mobile and Verizon. Rather, it invokes the second situation that Florida
courts have held justify the application of equitable estoppel: when “a signatory to a contract
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containing the arbitration clause raises allegations of substantially interdependent and concerted
misconduct by both a non-signatory and one or more of the signatories to the agreement.”
Kratos Invs. LLC v. ABS Healthcare Servs., LLC, 319 So. 3d 97, 101 (Fla. Dist. Ct. App. 2021);
accord Fla. Roads Trucking, 384 So. 3d at 820.
Florida courts do not require a non-signatory to show both concerted misconduct and that
the claims against them rely on the contract containing the arbitration agreement. Non-
signatories can invoke either or both theories of equitable estoppel as fits the facts of their case.
See, e.g., Integrated Health Servs. at Cent. Fla., Inc. v. Est. of DeSantis by & through DeSantis,
407 So. 3d 547, 552–53 (Fla. Dist. Ct. App. 2025) (addressing “both [equitable estoppel]
exceptions” independently and finding equitable estoppel warranted because “both
claims . . . necessarily entail concerted misconduct between Compass Point and signatory Laurel
Point”); Fla. Roads Trucking, 384 So. 3d at 820 (“The Trucking Companies argue that Zion’s
claims fit both paradigms” of equitable estoppel); Lash & Goldberg LLP v. Clarke, 88 So. 3d
426, 428 (Fla. Dist. Ct. App. 2012) (addressing only concerted misconduct prong and finding
equitable estoppel warranted because plaintiff “alleged concerted misconduct by non-
signatories . . . and signatories”); Kolsky v. Jackson Square, LLC, 28 So. 3d 965, 970 (Fla. Dist.
Ct. App. 2010) (addressing only concerted misconduct prong and finding equitable estoppel
warranted because “claims against the non-signatory appellants ar[ose] out of the same
allegations of concerted conduct among the non-signatory appellants and [a signatory], are based
on the same facts, and are inherently inseparable”); Armas v. Prudential Sec., Inc., 842 So. 2d
210, 212 (Fla. Dist. Ct. App. 2003) (addressing each theory of equitable estoppel separately and
finding equitable estoppel warranted because claims against non-signatory “ar[ose] out of the
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same factual allegations of concerted conduct by both the non-signatory . . . and the
signatories”).
Accordingly, Samsung need not show that Plaintiffs’ claims rely on their T-Mobile or
Verizon subscriber contracts for equitable estoppel to apply. The question, instead, is whether
the signatory’s claims allege “substantially interdependent and concerted misconduct” by
Samsung and T-Mobile or Verizon. Fla. Roads Trucking, 384 So. 3d at 819. In addition,
because equitable estoppel “does not expand the scope of disputes subject to arbitration,” Florida
courts will not apply equitable estoppel to an arbitration clause that limits its application to
disputes between the parties of the arbitration agreement. Beck Auto Sales, 249 So. 3d at 768
(citation modified) (declining to apply equitable estoppel to “arbitration provision [that]
generally limited its applicability to disputes ‘between the parties’ to the arbitration agreement”);
Kroma Makeup EU, LLC v. Boldface Licensing + Branding, Inc., 845 F.3d 1351, 1354–55 (11th
Cir. 2017) (similar). On the other hand, “arbitration provisions containing the language, ‘arising
out of or related to,’ in certain instances can be construed to include non-signatories.” Armas,
842 So. 2d at 211; see Kratos Invs., 319 So. 3d at 101–02 (applying equitable estoppel to
arbitration provision covering “any dispute arising out of or related in any way to” the
agreement).
Applying these principles here, the Court concludes that Plaintiffs must arbitrate their
claims against Samsung. Both T-Mobile’s and Verizon’s arbitration agreements, which cover all
three Individual Plaintiffs, contain the kind of broad language sufficient to evince an intent to
arbitrate claims with nonsignatories. Under T-Mobile’s arbitration agreement, subscribers agree
to arbitrate “any and all claims or disputes, of any nature, including tort and statutory claims, in
any way related to or concerning the agreement.” Dkt. 30-43 at 7. Verizon’s arbitration
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agreement contains similar language, requiring subscribers to arbitrate “any dispute that in any
way relates to or arises out of this agreement.” Dkt. 30-52 at 8. These agreements use broad
language intended to cover the widest possible array of claims and do not “expressly restrict[]
arbitration to the signing parties,” Koechli, 870 So. 2d at 945, and are therefore amenable to
enforcement by non-signatories. See also Mid-Am. Apartment Co