Watson v. Prof. Business Management Corp.
CourtCalifornia Court of Appeal
Date FiledMay 26, 2026
DocketB343093
StatusPublished
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Full Opinion
Filed 5/26/26
CERTIFIED FOR PUBLICATION
IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA
SECOND APPELLATE DISTRICT
DIVISION EIGHT
GINA WATSON, B343093
Plaintiff and Respondent, (Los Angeles County
Super. Ct. No. 22VECV00123)
v.
PROFESSIONAL BUSINESS
MANAGEMENT
CORPORATION,
Defendant and Appellant.
APPEAL from an order of the Superior Court of Los
Angeles County, Shirley K. Watkins, Judge. Affirmed.
Thaler Law and Jesse J. Thaler for Defendant and
Appellant.
Law Offices of Douglas Joseph Rosner and Douglas J.
Rosner for Plaintiff and Respondent.
_______________________
INTRODUCTION
The sole issue before us is whether a nonsignatory
defendant’s motion to compel arbitration must be granted where
the unverified complaint alleges only that the nonsignatory
defendant is a “successor, agent and/or alter ego” of the signatory
party to the agreement.
A. The Second Amended Complaint
On February 26, 2024, plaintiff Gina Watson filed a second
amended complaint (SAC) against The REO Group, Inc, Serve All
Help All, Inc, doing business as Nonprofit Alliance of Consumer
Advocates (NACA Law or NACA), appellant Professional
Business Management Corporation (PBMC), and several other
individual and corporate defendants. The SAC includes five
causes of action for breach of fiduciary duty, fraud, conversion,
unfair business practices under Business & Professions Code
section 17200, and injunctive relief against all defendants.
The SAC alleges that in 2019, Watson purchased her home
at 7112 Shirley Avenue in Reseda, California. In 2020, during
the Covid pandemic, she was unable to make her monthly
mortgage payments and faced possible foreclosure. After her
lender filed a Notice of Default, Watson was repeatedly contacted
by NACA Law, which claimed to be a nonprofit law clinic that
would, at no charge, forestall the foreclosure and help Watson
refinance into another loan. Watson agreed to use NACA Law’s
free services to save her home. Watson alleges NACA Law was
actually a front for a highly sophisticated criminal joint
enterprise and conspiracy who took advantage of her and offered
her two unconscionable and illegal predatory loans designed to
steal her home equity.
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With the help of other corporate and individual defendants
NACA Law obtained two 1-year bridge loans to forestall the
foreclosure on Watson’s property. The loans were secured by
deeds of trust on her property. Both loans required balloon
payments at the conclusion of the one-year terms. Watson
defaulted because of the high monthly payments and fees, and
the new lenders initiated foreclosure proceedings, levying illegal
processing and late fees. Under the threat of foreclosure, Watson
was forced to sell her home, at which time defendants claimed
illegal and inflated fees, charges and payoff demands.
The SAC identifies the role of each corporate defendant.
NACA Law is identified as a shell organization used as an alter
ego by the other for-profit defendants to obscure and legitimize
an illegal predatory lending and mortgage fraud operation.
Defendant PBMC, appellant herein, is a South Dakota
corporation doing business in California as a for-profit
corporation which allegedly paid the salaries of all NACA Law
employees. Specifically, the SAC alleges “Plaintiff is informed
and believes that NACA Law’s employees are paid by for-profit
Professional Business Management Corporation, and they receive
commissions off every for-profit service they ‘refer’ to [other
defendants].”
The SAC states that several newly added defendants to the
lawsuit, including PBMC, are former Doe defendants unnamed in
the initial complaint: “This Plaintiff is now requesting the court
to amend this Second Amended Complaint to add the DOE
defendants. Each defendant designated herein as ‘DOE’ was
responsible, negligent or in some other manner actionable for the
events referred to herein which proximately caused injury to
Plaintiff as hereinafter alleged and said defendants are indebted
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to Plaintiff as hereinafter set forth. At all times herein
mentioned, DOES 1 through 10, inclusive, were the alter ego,
agent, managing agent, principal, owner, partner, joint venture,
representative, manager and/or co-conspirator of each of the
other defendants, and were at all times mentioned herein acting
with the course and scope of said agency and employment, and
that all acts or omissions alleged herein were duly committed
with the ratification, knowledge, permission, encouragement,
authorization and consent of each defendant designated herein.”
The SAC designates PMBC as “DOE 8.”
The SAC continues: “At all times hereinafter mentioned,
Plaintiff will show, according to proof, that defendants were, and
remain, the alter egos, successors, and/or successors in interest,
of the remaining defendants.” The SAC alleges PBMC and other
corporate defendants “are in fact one joint enterprise operating a
mortgage fraud scam, and NACA Law is their nonprofit alter
ego.” “This is their scheme: they entice distressed homeowners
with the carrot of a free loan modification or other free services
by NACA Law, a purported government approved nonprofit law
clinic. [¶] . . . After the distressed homeowner takes their bait,
they originate predatory bridge loans to the client and direct loan
funds to PBMC, [and other corporate defendants] reaping huge
profits, and trapping their unsuspecting victims in a cycle of
short-term balloon loans.” Watson sought an order enjoining
defendants from engaging in such practices and further violations
of law; general, special, and punitive damages; restitution; pre-
and post-judgment interest; attorney fees; costs of suit; rescission
of the loans; and injunctive relief.
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B. The Arbitration Agreement
When Watson agreed to use NACA Law’s free services, she
signed a “Services Agreement.” The agreement recited (with
punctuation and capitalization unchanged) that Watson “desires
to engage Nonprofit Clinic for assistance and guidance, in
reviewing financial analysis of Client, the required Clients
conditions, Clients current mortgage loan or loans history and
Clients potential qualification to obtain a permanent resolution of
their mortgage loan issues based upon data made public and
current trends and procedures of lenders, based on the experience
of Nonprofit Clinic and qualified affiliates. [¶] WHEREAS
Nonprofit Clinic is providing Client these free services with the
understanding that should client require additional services,
Client will give Nonprofit Clinic Affiliates first priority in
selection of legal and other professional services.” NACA Law
describes its services as:
• “Review of household financial balances”
• “Evaluation and explanation of current loan type”
• “Evaluation of current home’s worth”
• “Evaluation of potential cost of existing liability”
• “Evaluation and recommendation to homeowner for long-
term sustainability”
• “Evaluation of potential net gain or loss of asset sale vs.
cost of restructure note”
• “Evaluation and review of Short Pay/Refi process and
possibility”
• “Evaluation and review of standard Short Sale process and
its effects versus a Legal litigation”
• “Evaluate and review negative ramifications of walking
away from home”
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• “Reviewing all related documentation for property
structure of legal loan modification proposal to lender”
• “Advising of a sensible submission request to lender for
long-term affordability”
• “Advising Client of possible Private Investment or Publicly
traded Investment Company’s ability to Purchase of the
Mortgage Note from Clients existing Note Holder with a
pre-agreement of re-structuring the said Note down to
current Market Value with a fixed rate of interest that will
have no Prepayment penalty.”
The arbitration provision of the Services Agreement states:
“In the event there is any controversy arising between NonProfit
Clinic and Client, that matter shall be settled via arbitration in
accordance with the American Arbitration Assn.”
C. Motion to Compel Arbitration
NACA Law filed a motion to compel arbitration based on
the Services Agreement Watson had signed. On June 20, 2024,
the trial court granted NACA Law’s motion. The trial court
explained that the arbitration provision is included in the Service
Agreement for foreclosure prevention. “The scope of the
arbitration agreement encompassed a broad range of disputes by
the use of the phrase ‘any controversy.’ Plaintiff’s Second
Amended Complaint (SAC) sought tort damages related to
Defendant’s alleged fraudulent foreclosure prevention services.
Defendant met its initial burden to show the existence of an
arbitration agreement and to show that the arbitration
agreement covered the disputes alleged in the SAC. The burden
shifts to Plaintiff to dispute enforcement of the arbitration
agreement. [¶] . . . At issue is a Service Agreement between
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Plaintiff and Defendant. Plaintiff’s arguments as to the
Loan/[Deed of Trust] being unenforceable are irrelevant and
unpersuasive. [¶] . . . [¶] Plaintiff failed to meet her burden to
show that the arbitration agreement is unenforceable. [¶] The
motion to compel arbitration is GRANTED.”
Defendant PBMC had joined in NACA Law’s motion to
compel. As to PBMC, the court found: “Co-Defendant
Professional Business Management Corporation (PBMC) joined
in Defendant’s requested relief for arbitration and stay of the
action. However, the motion’s arguments and attachments are
not applicable to PBMC. PBMC is not seen as a contracting
party to the arbitration agreement in the Service Agreement or
the Service Agreement itself. Without being a contracting party
to the arbitration agreement, PBMC failed to meet their initial
burden to show that an arbitration agreement exists between
PBMC and Plaintiff. [¶] PBMC’s Request for Joinder is
DENIED.”
PMBC also joined a motion to compel arbitration filed by
another defendant. In denying the joinder, the court found: “On
the motion by defendant PBMC, the court took the matter under
submission. The court finds that the joinder is improper as the
motion which it joined sought to compel arbitration was on the
grounds that there was a contract between the moving defendant
and plaintiff. Here, PBMC is seeking to join under the theory of
alter ego or the discretionary authority to join a 3rd party, which
are different theories. The joinder is denied without prejudice to
allow PBMC to file its own, separate motion to compel
arbitration.”
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D. PBMC’s motion
On July 15, 2024, PBMC filed its own separate motion to
compel arbitration. It provided evidence in the form of a sworn
declaration that it “has never provided services to Plaintiff, has
never entered into a contract with Plaintiff, and has not had any
prior dealings with Plaintiff.” PBMC contended it was “added to
this case solely upon the allegations that [PBMC] is a successor,
agent and/or alter ego of [NACA Law].” PBMC argued that
because it was joined to the lawsuit as an alter ego and/or agent
of a signatory to the agreement, it can enforce the agreement,
even as a nonsignatory.
In opposing the motion, Watson contended that a
nonsignatory like PBMC can enforce an arbitration agreement
only if the plaintiff’s claims against the nonsignatory defendant
are founded in or inextricably bound up with the obligations
imposed by the agreement containing the arbitration clause.
Watson argued that PBMC had a burden to produce evidence
regarding the existence, scope and applicability of the agreement
to the dispute. It could not rely on plaintiff’s bare “boilerplate
agency” allegations in the SAC. Because PMBC provided no
evidence and no specific factual allegations to show its connection
to the signatory NACA Law, and its ability to enforce NACA
Law’s contract as its agent, alter ego or successor, or even its
connection to the dispute between plaintiff and NACA Law,
Watson contended PBMC failed to shoulder its burden.
On November 14, 2024, the trial court denied PBMC’s
motion to compel arbitration. “It is undisputed that the contract
at issue containing the arbitration agreement was between
Plaintiff and Co-Defendant [NACA Law]. [Citation.] The express
provisions of the contract show that Defendant is not identified
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as a contracting party. Defendant argued that they are alleged to
be the successor, agent, or alter ego of NACA as alleged by
Plaintiff in the Second Amended Complaint (SAC). However, the
SAC is not verified and is not considered admissible evidence.
Defendant further submitted two declarations . . . . Neither of
the two declarations present any facts to show that Defendant is
a successor, agent, or alter ego of NACA. Because Defendant
failed to present any facts to show how they are related to NACA,
Defendant failed to meet their initial burden to show the
existence of an arbitration agreement with Plaintiff and/or how
Defendant is covered under the NACA-Plaintiff arbitration
agreement. Defendant failed to meet their initial burden of proof.
[¶] The motion to compel arbitration and stay the action is
DENIED.”
This timely appeal followed.
DISCUSSION
A. Standard of Review and Burden of Proof
“An order denying arbitration is generally reviewed for
abuse of discretion. [Citation.] The de novo standard of review
applies only where the trial court’s denial of a petition to
arbitrate presents a pure question of law.” (Birl v. Heritage Care,
LLC (2009) 172 Cal.App.4th 1313, 1318.) The burden of proving
the existence of a valid arbitration agreement is on the party
seeking to compel arbitration. (Jones v. Jacobson (2011)
195 Cal.App.4th 1, 15.)
B. Applicable Law
“Generally speaking, one must be a party to an arbitration
agreement to be bound by it or invoke it.” (Westra v. Marcus &
Millichap Real Estate Investment Brokerage Co., Inc. (2005)
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129 Cal.App.4th 759, 763.) Here the only defendant that is a
party to the Service Agreement is NACA Law.
There are limited exceptions to the general rule that a
nonsignatory to an agreement cannot be compelled to arbitrate
and cannot invoke an agreement to arbitrate, without being a
party to the arbitration agreement. (Suh v. Superior Court
(2010) 181 Cal.App.4th 1504, 1513.) Suh describes six theories
by which a nonsignatory may be bound to or may invoke
arbitration: incorporation by reference; assumption; agency; veil-
piercing or alter ego; estoppel; and third party beneficiary. (Ibid.)
Here the SAC alleges that PMBC acted as a “successor,
agent, and/or alter ego” of NACA Law, the signatory to the
arbitration agreement. It also alleges PMBC acted as a “co-
conspirator of each of the other defendants.” Of note is that in its
motion to compel, PMBC did not supply any factual evidence
whatsoever to establish that it is a successor, agent, or alter ego
of NACA Law. Nor did it provide evidence that the three
remaining exceptions to the general rule apply to it. PMBC
presented no evidence to establish why it should be included
within NACA Law’s arbitration agreement. All it provided was a
sworn declaration that it has never done any business at all in
any way with plaintiff.
Instead, PMBC contends that the bare allegation of
“successor, agent, and/or alter ego” in the SAC is a “judicial
admission” and, as such, it is sufficient alone to compel
arbitration of Watson’s claim against PMBC through the
Watson/NACA Law Service Agreement.
But is it? That is the question presented. Relying on
Barsegian v. Kessler & Kessler (2013) 215 Cal.App.4th 446
(Barsegian), we conclude it is not.
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Barsegian presents facts very similar to what we have
described above. There, the plaintiff wanted to purchase
property from defendant Pakravan. (Barsegian, supra,
215 Cal.App.4th at p. 449.) Pakravan allegedly recommended the
Kessler defendants to represent the plaintiff in the transaction.
(Ibid.) The plaintiff retained the Kessler defendants to represent
her, purchased the property, and eventually faced foreclosure
when she was unable to make her loan payments. (Ibid.) She
later learned that the Kesslers had a pre-existing and long-
standing attorney-client relationship with Pakravan, including
“ ‘secretly represent[ing]’ ” Pakravan in the subject transaction
while they purportedly represented the plaintiff. (Ibid.) The
plaintiff filed suit against Pakravan and the Kessler defendants,
alleging that “ ‘each of the defendants was the principal, partner,
co-venturer, agent, servant, trustee, or employee of each of the
other defendants herein.’ ” (Id. at p. 451.)
The engagement agreement between the plaintiff and the
Kessler defendants contained an arbitration provision.
(Barsegian, supra, 215 Cal.App.4th at p. 449.) The Kessler
defendants moved to compel arbitration of the lawsuit based on
that engagement agreement and on the complaint’s allegations
that the defendants were agents of each other. (Id. at pp. 449,
451.)
The trial court denied the Kesslers’ motion to compel
arbitration because of the possibility of inconsistent rulings
resulting from litigation with Pakravan and two other named
defendants, none of which were parties to the arbitration
agreement. (Barsegian, supra, 215 Cal.App.4th at p. 448.) In
arguing that the trial court erred, the Kesslers argued that the
agency allegation in the operative complaint was a binding
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judicial admission that gave the other defendants the right to
enforce the arbitration agreement between the Kesslers and
Barsegian. (Id. at pp. 448, 451.)
In affirming the denial of the Kesslers’ motion to compel
arbitration, the Court of Appeal declined to view the complaint’s
generic boilerplate agency allegations as judicial admissions, as
urged by the Kesslers. It noted that “Prominent treatises, while
recognizing that the Supreme Court has described such
allegations as ‘egregious examples of generic boilerplate’
[citation], still advise that ‘such allegations may be necessary,’
especially ‘at the outset of a lawsuit, before discovery.’
[Citations.] If the Kessler defendants’ argument were sound,
then in every multidefendant case in which the complaint
contained such boilerplate allegations of mutual agency, as long
as one defendant had entered into an arbitration agreement with
the plaintiff, every defendant would be able to compel arbitration,
regardless of how tenuous or nonexistent the connections among
the defendants might actually be.” (Barsegian, supra,
215 Cal.App.4th at p. 451.)
The court went on to reject the idea that the allegations of
the complaint were judicial admissions. A judicial admission
“ ‘ “is a waiver of proof of a fact by conceding its truth, and it has
the effect of removing the matter from the issues.” ’ ” (Barsegian,
supra, 215 Cal.App.4th at p. 452.) “It follows from the foregoing
definition of a judicial admission that not every factual allegation
in a complaint automatically constitutes a judicial admission.
Otherwise, a plaintiff would conclusively establish the facts of the
case by merely alleging them, and there would never be any
disputed facts to be tried.” (Ibid.)
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Instead, “a judicial admission is ordinarily a factual
allegation by one party that is admitted by the opposing party.
The factual allegation is removed from the issues in the litigation
because the parties agree as to its truth. Thus, facts to which
adverse parties stipulate are judicially admitted. [Citation.]
Similarly, in discovery when a party propounds requests for
admission, any facts admitted by the responding party constitute
judicial admissions. [Citations.] And when an answer admits
certain factual allegations contained in a complaint or cross-
complaint, those facts are likewise judicially admitted.”
(Barsegian, supra, 215 Cal.App.4th at p. 452.) “A judicial
admission is therefore conclusive both as to the admitting party
and as to the party’s opponent.” (Ibid.)
Interestingly, the only factual evidence PMBC submitted in
support of its motion was a sworn declaration that it has never at
all had any business dealings with plaintiff. It has not conceded
or admitted agency, alter ego, or successor status. If its position
at trial is consistent with this sworn declaration, then it appears
PMBC is poised to deny the agency allegations (and may have
already done so in its answer to the complaint, which is not part
of the record before us). PMBC has not carried its burden of
proving a valid arbitration agreement applicable to it in this
dispute.
As one court has opined, it would be unfair to allow one
party to “invoke agency principles when it is to his advantage to
do so, but to disavow those same principles when it is not. (See
Civ. Code, § 3521 [‘He who takes the benefit must bear the
burden.’].)” (Thomas v. Westlake (2012) 204 Cal.App.4th 605, 615
(Thomas).) At oral argument, PMBC’s counsel confirmed that
PMBC’s answer denied all allegations of the operative complaint,
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and PMBC asserts it was not in any way an agent, alter ego or
successor of NACA Law.
We note Thomas concluded that the agency allegations
there were sufficient to permit the nonsignatory defendants to
arbitrate under the arbitration contract Thomas had signed.
(Thomas, supra, 204 Cal.App.4th at pp. 614–615.) However, in
Thomas, there was no indication that the nonsignatory
defendants intended to deny the agency allegations. Here, as in
Barsegian, PMBC admitted it has already denied the agency
allegations in its answer to the operative complaint and will
continue to do so. PMBC wishes to hold Watson to the agency
allegations only for the purposes of the motion to compel
arbitration, but, should it succeed in compelling arbitration on
the basis of that allegation, it wishes to retain the right to prove
to the arbitrator that the allegation is false. As the Barsegian
court explained, “That is not how judicial admissions operate.”
(Barsegian, supra, 215 Cal.App.4th at p. 453.)
DISPOSITION
The order is affirmed. Professional Business Management
Corporation to pay costs on appeal.
CERTIFIED FOR PUBLICATION
STRATTON, P. J.
We concur:
WILEY, J. VIRAMONTES, J.
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