Scarborough v. Dillard's, Inc.
BERNARD SCARBOROUGH v. DILLARDâS, INC., Formerly Dillard Department Stores, Inc., a North Carolina Corporation
Attorneys
David Q. Burgess for plaintiff-appellee. , Poyner & Spruill LLP, by David W. Long, Douglas Martin, and John W. OâHale, for defendant-appellant.
Full Opinion (html_with_citations)
The issue before the Court on this appeal is whether the trial court erred in granting defendant judgment notwithstanding the verdict as to punitive damages. For the reasons stated herein, we conclude that the trial court did not err, and the decision of the Court of Appeals is reversed.
This case arises out of an action for malicious prosecution instituted by plaintiff Bernard Scarborough as the result of his having been indicted, tried, and acquitted of embezzlement from his employer, defendant Dillardâs, Inc. At the outset, we note that the sufficiency of the evidence to support the underlying tort of malicious prosecution is not before the Court in that defendant did not cross appeal the trial courtâs denial of its motion for judgment notwithstanding the verdict (JNOV) as to the juryâs determination of liability for malicious prosecution.
The evidence presented at trial tended to show that on 27 October 1997, plaintiff worked in the ladiesâ shoe department at Dillardâs, where he had been employed part-time for approximately two years. Around 8:00 p.m., plaintiff waited on two women for approximately thirty-five to forty minutes, showing them about twenty pairs of shoes. When one of the women decided to purchase two pairs of shoes, plaintiff took the shoes to the register, scanned the shoes, and placed them in a bag. Before plaintiff completed this transaction, the other woman came to the register and asked him about trying on a pair of shoes. Plaintiff voided the first transaction so he could check the price of the shoes for that customer and to prevent his employee number from remaining in the register when he went into the stockroom to look for the shoes. Plaintiff was unable to find shoes in the width the woman needed but agreed to stretch the shoes for her. The two women stated that they would return for the third pair. The women then left Dillardâs with two pairs of shoes for which no payment had been made.
The women later returned and asked plaintiff if he could hold the third pair of shoes until the next day. Plaintiff agreed, and the woman who wanted the shoes wrote her name, Betty Jordan, on a piece of paper which plaintiff attached to the shoe box. Plaintiff also wrote his employee number on the piece of paper so he could receive credit for the sale.
After the women left, two other shoe department employees, Lynette Withers and Selma Brown, who had watched the transaction,
When plaintiff arrived at Dillardâs the next evening, he met with Mr. Hicklin, Kevin McCluskey, the store manager, and Sergeant Cullen Wright, a Dillardâs loss prevention employee, who also worked full time as an officer for the Charlotte-Mecklenburg Police Department (CMPD). During the two-hour interview, plaintiff explained that he had made a mistake, took responsibility for the incident, and offered to pay Dillardâs for the shoes. Plaintiff also offered to submit to a polygraph exam. Mr. McCluskey accused plaintiff of knowing the two women and threatened to have him prosecuted for embezzlement and ruin his full-time job at First Union National Bank if he did not provide the names of the women. Plaintiff told Mr. McCluskey that he did not know the women and could not provide their names. Sergeant Wright also participated in questioning plaintiff about the incident and took a written statement from him. At the end of the interview, Mr. McCluskey terminated plaintiff for embezzlement.
After plaintiffâs termination, Sergeant Ken Schul, another Dillardâs security guard who was employed full time as an officer for the CMPD, took statements from four Dillardâs employees, Ms. Withers, Ms. Brown, Mr. Gainsboro, and Mr. Hicklin, about plaintiffâs failed transaction. On 12 November 1997, Sergeant Schul met with Assistant District Attorney (ADA) Nathaniel Proctor to present a case against plaintiff. Upon review of the information presented, Mr. Proctor authorized the prosecution of plaintiff for embezzlement. Mr. Proctor did not ask for additional information or investigation. Thereafter, Sergeant Schul obtained a warrant for plaintiffâs arrest.
Approximately two weeks after his termination from Dillardâs, plaintiff was arrested in the atrium of One First Union Center in Charlotte while on his way to his office. Uniformed police officers, one of whom was Sergeant Wright, handcuffed plaintiff and escorted him outside to a police car. Upon his release from jail, plaintiff returned to First Union to find that his employment was suspended
Plaintiff was subsequently indicted by the grand jury for embezzlement. Plaintiff was tried for embezzlement in Superior Court, Mecklenburg County. On 27 May 1998, a jury found plaintiff not guilty.
On 4 April 2001, plaintiff initiated this action for malicious prosecution. Following a trial in January 2005, the jury returned a verdict in plaintiffs favor, awarding him $30,000 in compensatory damages and $77,000 in punitive damages for malicious prosecution. On 24-February 2005, the trial court granted Dillardâs motion for JNOV as to punitive damages and entered an order setting aside that award. Plaintiff appealed to the Court of Appeals, which remanded the case because, contrary to N.C.G.S. § ID-50, the trial courtâs 24 February 2005 order contained no reasons why the trial court set aside the jury verdict as to punitive damages. Scarborough v. Dillardâs, Inc., 179 N.C. App. 127, 130, 632 S.E.2d 800, 803 (2006). Upon remand, the trial court filed an order on 8 January 2007 setting out the basis for its judgment notwithstanding the verdict as to punitive damages. Plaintiff appealed from that order on 9 January 2007.
The Court of Appeals reversed the trial courtâs entry of judgment notwithstanding the verdict as to punitive damages. The Court of Appealsâ majority reviewed the issue under the âmore than a scintilla of evidenceâ standard. Scarborough v. Dillardâs Inc., 188 N.C. App. 430, 431, 655 S.E.2d 875, 876 (2008). The dissenting judge would have affirmed the trial court as plaintiff failed to present âclear and convincing evidenceâ of any statutory aggravating factor required for punitive damages. Id. at 438, 655 S.E.2d at 881 (Hunter, Robert C., J., dissenting).
Defendant appealed to this Court based on the dissenting opinion in the Court of Appeals. Defendant contends that the Court of Appeals applied an incorrect standard of review and that the evidence was insufficient to support a juryâs finding of an aggravating factor. We agree.
This Court has stated that â[t]he test for determining the sufficiency of the evidence when ruling on a motion for judgment notwithstanding the verdict is the same as that applied when ruling on a motion for directed verdict.â Northern Natâl Life Ins. Co. v. Lacy J. Miller Mach. Co., 311 N.C. 62, 69, 316 S.E.2d 256, 261 (1984) (citing
âThe standard of review of directed verdict is whether the evidence, taken in the light most favorable to the non-moving party, is sufficient as a matter of law to be submitted to the jury.â Davis v. Dennis Lilly Co., 330 N.C. 314, 322, 411 S.E.2d 133, 138 (1991) (citation omitted). A directed verdict and judgment notwithstanding the verdict are therefore ânot properly allowed âunless it appears, as a matter of law, that a recovery cannot be had by the plaintiff upon any view of the facts which the evidence reasonably tends to. establish.â â Manganello, 291 N.C. at 670, 231 S.E.2d at 680 (quoting Graham v. North Carolina Butane Gas Co., 231 N.C. 680, 683, 58 S.E.2d 757, 760 (1950)).
We must first determine the application of these principles to an award of punitive damages. Our General Assembly has set parameters for the recovery of punitive damages through the enactment of Chapter ID of the North Carolina General Statutes. To recover punitive damages a claimant must prove
that the defendant is liable for compensatory damages and that one of the following aggravating factors was present and was related to the injury for which compensatory damages were awarded:
(1) Fraud.
(2) Malice.
(3) Willful or wanton conduct.
N.C.G.S. § 1D-I5(a) ⢠(2007). The statute further provides that a claimant âmust prove the existence of an aggravating factor by clear and convincing evidence.â N.C.G.S. § 1D-I5(b) (2007). When punitive damages are sought against a corporation, the claimant must further show that âthe officers, directors, or managers of the corporation
The clear and convincing standard requires evidence that â âshould fully convince.â â In re Will of McCauley, 356 N.C. 91, 101, 565 S.E.2d 88, 95 (2002) (quoting Williams v. Blue Ridge Bldg. & Loan Assân, 207 N.C. 362, 364, 177 S.E. 176, 177 (1934)). This burden is more exacting than the âpreponderance of the evidenceâ standard generally applied in civil cases, but less than the âbeyond a reasonable doubtâ standard applied in criminal matters. Williams, 207 N.C. at 363-64, 177 S.E. at 177.
Plaintiff argues that whether the evidence is clear and convincing is for the jury to decide; and if there is more than a scintilla of evidence from which the jury could infer the existence of the aggravating factor, the determination should be left to the jury. The plain language of the statute, however, does not support this contention in the context of punitive damages.
The statute provides that a trial court in âupholding or disturbingâ an award of punitive damages must âaddress with specificity the evidence, or lack thereof, as it bears on the liability for or the amount of punitive damages, in light of the requirements of this Chapter.â N.C.G.S. § ID-50 (2007) (emphasis added). This language, coupled with that in N.C.G.S. § 1D-I5(b) requiring proof by âclear and convincing evidence,â manifests that the General Assembly intended that the quantum of evidence be more than would be sufficient to uphold liability for the underlying tort and that the trial court have a role in ascertaining whether the evidence presented was sufficient to support a juryâs finding of the factor under the standard established by the legislature. See, e.g., Anderson v. Liberty Lobby, Inc., 477 U.S. 242, 255, 91 L. Ed. 2d 202, 216 (1986) (stating that for purposes of a directed verdict âthe determination of whether a given factual dispute requires submission to a jury must be guided by the substantive evidentiary standards that apply to the caseâ and that where âclear and convincingâ evidence is required, the inquiry is âwhether the evidence presented is such that a jury applying that evidentiary standard could reasonably find for either the plaintiff or the defendantâ).
In light of these principles, we hold that in reviewing a trial courtâs ruling on a motion for judgment notwithstanding the verdict on punitive damages, our appellate courts must determine whether the nonmovant produced clear and convincing evidence from which a jury could reasonably find one or more of the statutory aggravating
Having determined the applicable standard of review, we must now determine whether plaintiff presented clear and convincing evidence from which a jury applying that standard could reasonably find that the officers, directors, or managers of defendant Dillardâs participated in or condoned conduct that was (i) malicious or willful or wanton and (ii) was related to the injury for which compensatory damages were awarded.
We initially note that although the dissenting opinion relies on plaintiffâs failure to assign error to the trial courtâs findings of fact, defendant does not raise this issue in its new brief to this Court. Normally, when an appellant fails to assign error to findings of fact by the trial court, the findings are binding on the appellate court, Koufman v. Koufman, 330 N.C. 93, 97, 408 S.E.2d 729, 731 (1991) (citing, inter alia, Schloss v. Jamison, 258 N.C. 271, 275, 128 S.E.2d 590, 593 (1962)), and the only question is whether the trial courtâs findings support the conclusions of law, Quick v. Quick, 305 N.C. 446, 451, 290 S.E.2d 653, 657 (1982), which are reviewable de novo. Humphries v. City of Jacksonville, 300 N.C. 186, 187, 265 S.E.2d 189, 190 (1980) (citing, inter alia, Food Lion Stores, Inc. v. City of Salisbury, 300 N.C. 21, 265 S.E.2d 123 (1980)). However, this Court, in reviewing trial court rulings on motions for directed verdict and judgment notwithstanding the verdict, has held that the trial court should not make findings of fact, and if the trial court finds facts, they are not binding on the appellate court. Kelly v. Intâl Harvester Co., 278 N.C. 153, 158-59, 179 S.E.2d 396, 398-99 (1971). Moreover, the language of the statute does not require findings of fact, but rather that the trial court âshall state in a written opinion its reasons for upholding or disturbing the finding or award. In doing so, the court shall address with specificity the evidence, or lack thereof, as it bears on the liability for or the amount of punitive damages.â N.C.G.S. § ID-50. That the trial court utilizes findings to address with specificity the evidence bearing on liability for punitive damages is not improper; the âfindings,â however, merely provide a convenient format with which all trial
We next consider defendantâs contentions that plaintiff failed to present sufficient evidence of willful or wanton conduct or of malice on the part of defendant to support the juryâs award of punitive damages. The General Assembly has defined âwillful or wanton conductâ as âthe conscious and intentional disregard of and indifference to the rights and safety of others, which the defendant knows or should know is reasonably likely to result in injury, damage, or other harm. âWillful or wanton conductâ means more than gross negligence.â N.C.G.S. § lD-5(7) (2007).
Plaintiff relies on two cases in support of his contention that defendantâs âsuperficial and cursory investigationâ of the alleged embezzlement evidences âa âreckless and wanton disregard of [his] rightsâ Jones v. Gwynne, 312 N.C. 393, 408-09, 323 S.E.2d 9, 18 (1984), receded from by Hawkins v. Hawkins, 331 N.C. 743, 417 S.E.2d 447 (1992), and Williams v. Boylan-Pearce, Inc., 69 N.C. App. 315, 319, 317 S.E.2d 17, 20 (1984), affâd per curiam, 313 N.C. 321, 327 S.E.2d 870 (1985). Plaintiffâs reliance on these cases is misplaced as each of them is distinguishable on its facts from the present case.
In Jones this Court determined that the evidence was sufficient for submission to the jury on the issue of punitive damages based on the fact that the investigation conducted by defendant Gwynne, the regional security officer for McDonaldâs Corporation, âwas conducted âin a manner which showed the reckless and wanton disregard of the plaintiffâs rights.â â Jones, 312 N.C. at 405, 323 S.E.2d at 16. One witness testified that she saw the plaintiff Ray Jones, McDonaldâs store manager, ring numerous consecutive âno salesâ and put the money in the register, yet time cards showed that this particular witness had worked less than half the days she allegedly saw the plaintiff ring the âno sales.â Id. at 406, 312 S.E.2d at 17. Although Gwynne had reviewed the daily store records, the register journal tapes, the managersâ schedules, the crew schedules, and the employee time
In Williams the plaintiff, a part-time employee during the Christmas season, was working in the jewelry department at the defendant department store. 69 N.C. App. at 316, 317 S.E.2d at 18. The sales people were permitted to model the jewelry to encourage customers to purchase it. Id. One evening at closing, after rushing to get the 14 karat gold jewelry into the safe and to leave before the lights were turned off, the plaintiff walked out of the store without removing a pair of earrings she had been wearing during the day. Id. She was seized by J.M. Lynch, an off-duty police officer hired to provide store security, and was taken back into the store. Id. She was ushered into a small room and questioned by three employees about an alleged theft of earrings. Id. at 316-17, 317 S.E.2d at 18. The plaintiff offered to return the earrings she had been wearing during the day,but Lynch continued to look for other earrings by examining the contents of the plaintiffâs purse without her consent. Id. at 317, 317 S.E.2d at 18. Lynch later testified that he did not stop the plaintiff
Lynch had the plaintiff transported to the magistrateâs office, where he attempted to have her charged with felonious larceny. Id. The magistrate would only issue a warrant for misdemeanor larceny of two pairs of earrings. Id. The plaintiff was found not guilty of these charges in District Court. Id. On this evidence the Court of Appeals concluded that the jury could find that the plaintiff âwas treated rudely and oppressively.â Id. at 320, 317 S.E.2d at 20. The Court of Appeals also concluded that the evidence of Lynchâs failure to take an inventory to determine if jewelry was missing, his failure to check the plaintiffâs sales book to determine if she had made any sales, and his failure to check with anyone regarding the plaintiffâs personnel record or her character constituted evidence from which the jury could find reckless and wanton disregard of the plaintiffâs rights. Id. at 320, 317 S.E.2d at 20-21.
Again, in the instant case the evidence is undisputed that plaintiff failed to ring the sale and permitted the customers to leave the store with two pairs of shoes for which payment had not been tendered. The evidence is undisputed that Sergeant Schul presented the results of the investigation to an ADA before obtaining a warrant from the magistrate.
Nevertheless, plaintiff argues that as in Jones and Williams, defendant acted willfully and wantonly in reckless disregard of his rights in its investigation of the incident by failing to inquire into his character and employment records, as well as failing to obtain statements from all possible witnesses, including Betty Jordan, one of the two women who received the shoes. Plaintiff further argues defendant did not divulge exculpatory evidence to the police.
We find these arguments unpersuasive in light of the investigation conducted by Sergeants Wright and Schul before the case was submitted to ADA Proctor. Plaintiff was interviewed by Sergeant Wright, Mr. Hicklin, and Mr. McCluskey the day after the incident and before he was fired. Sergeant Wright took a written statement from
Plaintiff next contends that defendant acted with a conscious and intentional disregard of his rights in procuring his prosecution knowing that it would cause him to lose his full-time job at First Union Bank despite evidence showing that he simply made a mistake in forgetting to charge the women for the shoes. Plaintiff testified that during the meeting the day after the incident occurred, Mr. McCluskey repeatedly accused him of knowing the two women and threatened to âmess upâ his job at First Union if he did not tell Dillardâs who the women were. Plaintiff testified that he told Mr. McCluskey that he did not know the women and that he would take a polygraph test to clear his name. At the time of the meeting, Dillardâs was in possession of the piece of paper with the name
While plaintiffâs characterization of Mr. McCluskeyâs statements reveals that Mr. McCluskey may have been somewhat intemperate in his interview with plaintiff, interviews such as this one are always stressful. The pertinent question is whether, under the circumstances, Mr. McCluskeyâs statements to plaintiff that he was suspected of embezzlement and that if he were charged with embezzlement, it would adversely affect plaintiffâs position at First Union Bank constitutes evidence of reckless disregard for plaintiffâs rights, or whether Mr. McCluskey simply confronted plaintiff with the truth. That being charged with embezzlement would affect a personâs job with a bank is indisputable. The underlying premise of plaintiffâs argument is that Mr. McCluskey acted inappropriately by not merely accepting plaintiffâs explanation that he made a mistake by forgetting to re-ring the sale. Department store managers have an obligation to protect the safety and security of people and property within the store. Common sense dictates that a store manager cannot be precluded from taking investigative measures necessary to fulfill this obligation when confronted with the information Mr. McCluskey had in this instance. Refusing to accept an employeeâs explanation and telling an employee the consequences of the situation do not equate with reckless disregard of an employeeâs rights.
Plaintiff next argues that he presented sufficient evidence of malice on the part of defendant in procuring his felony prosecution to support the juryâs award of punitive damages. In the context of punitive damages, â[m]aliceâ is defined as âa sense of personal ill will toward the claimant that activated or incited the defendant to perform the act or undertake the conduct that resulted in harm to the claimant.â N.C.G.S. § lD-5(5) (2007).
Plaintiff argues that malice can be evidenced by his previous reprimand by Mr. McCluskey for referring a customer to another shoe store. Plaintiff testified that at the beginning of his meeting with management the day after the incident, Mr. McCluskey repeatedly said, âI cannot believe youâre [Scarborough] in my office again.â Plaintiff also argues that the prosecution was due to Mr. McCluskeyâs belief that plaintiff was so inept that the women were able to dupe him out of the shoes rather than any honest belief that plaintiff had intentionally given away the shoes. These arguments are too speculative and fall well short of constituting clear and convincing evidence from
In conclusion, we hold that the proper standard of review of a trial courtâs ruling on a motion for judgment notwithstanding the verdict as to punitive damages is whether the nonmovant produced clear and convincing evidence of one of the statutory aggravating factors for punitive damages.
Inasmuch as we have determined that the evidence in this case is not sufficient to support a juryâs finding of a statutory aggravating factor by clear and convincing evidence, we do not reach the issues of whether the factor âwas related to the injuryâ or whether one of defendantâs âofficers, directors, or managers . . . participated in or condoned the conduct constituting the aggravating factor giving rise to punitive damages.â N.C.G.S. § 1D-I5(c).
For the forgoing reasons, the decision of the Court of Appeals is reversed.
REVERSED.