Deanna Dorsey v. Northern Light Health
Citation288 A.3d 386, 2022 ME 62
Date Filed2022-12-20
Cited11 times
StatusPublished
Full Opinion (html_with_citations)
MAINE SUPREME JUDICIAL COURT Reporter of Decisions Decision:2022 ME 62
Docket: BCD-22-4
Argued: October 4, 2022
Decided: December 20, 2022
Panel: STANFILL, C.J., and MEAD, JABAR, HORTON, and LAWRENCE, JJ.
DEANNA DORSEY
v.
NORTHERN LIGHT HEALTH et al.
JABAR, J.
[¶1] Northern Light Health and Northern Light Eastern Maine Medical
Center (together EMMC) appeal from a summary judgment entered in the
Business and Consumer Docket (Duddy, J.) in favor of Deanna Dorsey on the
partiesâ cross-motions for summary judgment. The trial court concluded that
EMMC failed to comply with the stateâs wage payment and minimum wage laws,
26 M.R.S. §§ 621-A to 629-B, 664(1) (2022), when it permitted Dorseyâs
paycheck to be deposited into a bank account controlled by cybercriminals1
who had stolen Dorseyâs username and password to the online portal where
she designated payroll information. We affirm the judgment.
1 There is no information in the record indicating that criminal charges were brought as a result
of this incident, but the parties and the court all refer to the perpetrators by this term, as will this
opinion, for consistency.
2
I. BACKGROUND
[¶2] The following facts are drawn from the summary judgment record,
are viewed in the light most favorable to EMMC, the nonprevailing party, and
are undisputed unless otherwise noted. See Brooks v. Lemieux, 2017 ME 55, ¶ 2,157 A.3d 798
.
[¶3] Dorsey is an anesthesiologist employed by EMMC pursuant to an
âEmployment Agreementâ that sets forth the amount of, but not how she
receives, her compensation.2 Upon hiring Dorsey, EMMC provided her with its
âInformation Systems Acceptable Useâ policy, which prohibits disclosure of an
employeeâs username and password. The policy does not contain a signature
2 The stipulated statement of material facts states that Dorsey âwas employed pursuant to a series
of written employment agreements and amendments thereto (collectively the âEmployment
Agreementâ) setting forth the amount of Dorseyâs compensation.â The complaint alleges that
Dorseyâs âcompensation was governed by a Physician Employment Agreement executed in
September of 2016, an Amendment to the Physician Employment Agreement executed in July and
August of 2017, and a Memo of Understanding concerning compensation for call time executed in
July of 2017 (the â2017 Memoâ)â and that â[t]he Employment Agreement required [EMMC] to pay
Dorsey in regular installments âconsistent with Employerâs regular payroll practices.ââ In its answer,
EMMC admits those facts as they relate to the agreements executed in September of 2016 and July
and August of 2017 but denies them as they relate to the July 2017 agreement. Neither the appendix
nor the Odyssey record appears to contain any part of the âEmployment Agreement.â EMMC asserts
that we âcan reasonably infer from the partiesâ failure to introduce or rely upon any other provisions
of the written Employment Agreement that it is silent regarding the manner and method of wage
payment.â
3
line. Dorsey signed an âEmployee Code of Conduct and Confidentiality
Statementâ (Code of Conduct)3 that states in relevant part:
As part of my job, I may use, see or hear confidential patient
information and confidential organizational information. The
information may be spoken, written, on diagnostic equipment, on
computer or on tape. . . . I will follow the Code of Conduct and the
EMH/EMMC policies when I . . . use . . . [confidential
organizational] information.
If I am given or select a username and password for use in
computers . . . , I will not tell anyone else what they are. My
username and password are the same as my signature and when
used they mean that I obtained, used or gave out information. I am
responsible for all activities if someone else uses my username and
password.
The Code of Conduct lacks a line for any person other than an employee to sign
and is not co-signed by a representative of EMMC. Lastly, Dorsey completed a
direct deposit authorization form that enabled EMMC to deposit her wages into
her designated bank account at USAA Federal Savings Bank.
[¶4] At the time, EMMC used a âHuman Resources Information Systemâ
called âLawsonâ that contained an âemployee self-service portalâ (ESS portal)
by which employees who opted to be paid via direct deposit, including Dorsey,
could designate the bank account into which their paychecks would be
3 The trial court refers to this document as âthe Statement,â while the parties refer to it as,
alternatively, the Code of Conduct and Confidentiality Policy or the Code of Conduct. For clarity and
brevity, this opinion refers to that document as the Code of Conduct.
4
deposited. Dorsey was required to use Lawson to designate where her direct
deposit should be paid.
[¶5] In June 2018, Dorsey and approximately 600 other EMMC
employees received a âphishingâ4 email at their work email addresses that
contained an embedded link. Upon clicking the link, the employee would be
routed to a fraudulent ESS portal and prompted to enter their username and
password. After doing so, the employee would be routed to a blank screen.
Although Dorsey has no specific recollection of receiving or interacting with the
phishing email, the court noted that her lack of recall failed to generate a factual
issue. EMMC does not contend that Dorsey was at fault in entering her
username and password in the ESS portal or in causing change to the
designation of a bank account for the direct deposit of her pay.
[¶6] Cybercriminals using Dorseyâs illegally obtained credentials
changed Dorseyâs designated bank account to have her pay from EMMC
deposited into a Green Dot bank account controlled by the cybercriminals
rather than into her USAA bank account. An EMMC expert indicated that it was
4 Phishing is defined as âthe practice of sending a fraudulent email that appears to be from a
legitimate business, as a bank or credit card company, in an attempt to deceive an individual into
disclosing personal information, as a password or an account number.â Phishing, Websterâs New
World College Dictionary (5th ed. 2016).
5
impossible to show who used Dorseyâs credentials to change the bank account.
As a result of the change, EMMC deposited Dorseyâs earned wages for the
relevant pay period ($8,432.98) into the Green Dot account. After two other
employees notified EMMC that they had not received their expected direct
deposits, EMMC investigated and determined that eleven employees, including
Dorsey, had their paychecks deposited into bank accounts controlled by the
cybercriminals.
[¶7] EMMC reported the wage theft to the FBI and its own bank, but only
a small portion of Dorseyâs wages ($79.65) was recovered and returned to
Dorsey. EMMC refused to issue Dorsey a check for the remaining wages.
[¶8] On June 23, 2020, Dorsey filed a three-count complaint against
EMMC asserting that EMMC failed to (1) pay her in violation of the wage
payment laws, see 26 M.R.S. §§ 621-A to 629-B; (2) pay her minimum wage and
overtime, see 26 M.R.S. §§ 664, 670 (2022); and (3) produce certain documents
deemed part of her personnel file, see 26 M.R.S. § 631 (2022). Both parties filed
motions for summary judgment on July 21, 2021. The court granted Dorseyâs
motion on October 26, 2021, and entered final judgment on Count 1 and
Count 2 December 21, 2021.5 Count 3 was dismissed by stipulation.
5 In granting summary judgment for Dorsey, the court emphasized that EMMC was not arguing
that Dorsey was at fault for the fraudulent redirection of her pay: âTo understand EMMCâs defense to
6
[¶9] EMMC timely appealed. 14 M.R.S. § 1851 (2022); M.R. App. P. 2A(a),
2B(a), (c)(1).
II. DISCUSSION
A. Standard of Review
[¶10] âCross motions for summary judgment neither alter the basic
Rule 56 standard, nor warrant the grant of summary judgment per se.â
F.R. Carroll, Inc. v. TD Bank, N.A., 2010 ME 115 ¶ 8,8 A.3d 646
(quotation marks omitted). When reviewing a grant of summary judgment, we consider âonly the portions of the record referred to, and the material facts set forth in [M.R. Civ. P. 56(h)] statements.âId.
(quotation marks omitted). We consider the âevidence and any reasonable inferences thereof in the light most favorable to the non-prevailing party to determine whether there is a genuine issue of material fact.â Yankee Pride Transp. & Logistics, Inc. v. UIG, Inc.,2021 ME 65, ¶ 10
,264 A.3d 1248
. âA fact is material if it has the potential to affect the
outcome of the suit, and a genuine issue of material fact exists when a
fact-finder must choose between competing versions of the truth, even if one
Dr. Dorseyâs wage claims, it is first necessary to understand what EMMC is not arguing. As EMMC
explained at oral argument, EMMC is not arguing that Dr. Dorsey was negligent or otherwise at fault
and is thus disentitled to payment of her Wages. EMMC is also not arguing that Dr. Dorsey breached
her Employment Agreement with EMMC or otherwise violated an EMMC policy and is thus disentitled
to payment of her Wages.â
7
partyâs version appears more credible or persuasive.â Id.(quotation marks omitted). If no genuine issue of material fact exists, we âreview de novo the trial courtâs interpretation and application of the relevant statutes and legal concepts.â Ogden v. Labonville,2020 ME 133, ¶ 10
,242 A.3d 177
(quotation
marks omitted).
B. The Wage Payment Laws
[¶11] âIn interpreting a statute, our single goal is to give effect to the
Legislatureâs intent in enacting the statute.â Dickau v. Vt. Mut. Ins. Co., 2014 ME
158, ¶ 19,107 A.3d 621
. To achieve that goal, we first look to a statuteâs plain language, âtaking into account the subject matter and purposes of the statute, and the consequences of a particular interpretation. In determining a statuteâs practical operation and potential consequences, we may reject any construction that is inimical to the public interest or creates absurd, illogical, unreasonable, inconsistent, or anomalous results if an alternative interpretation avoids such results.â Id. ¶¶ 19, 21 (quotation marks omitted). Maineâs wage payment laws are remedial statutes that we construe liberally for the benefit of employees. Dir. Bur. of Labor Standards v. Cormier,527 A.2d 1297, 1300
(Me. 1987).
8
[¶12] Under Maineâs wage payment laws, an âemployer is liable to the
employee . . . for the amount of unpaid wages.â 26 M.R.S. § 626-A (authorizing
the affected employee to initiate an action for unpaid wages). âFor purposes of
[section 621-A, governing the timely and full payment of wages], âdirect depositâ
means the transfer of wages through electronic funds transfer directly into an
employeeâs account in an accredited financial institution designated by the
employee.â6 Id. § 621-A(7).
[¶13] However, contract law, not the wage payment laws, governs the
amount and manner of an employeeâs payment. See Richardson v. Winthrop Sch.
Depât, 2009 ME 109, ¶ 7,983 A.2d 400
(âAlthough section 626 creates a statutory right for former employees to seek payment, entitlement to payment is governed solely by the terms of the employment agreement.â); OfficeMax Inc. v. Sousa,773 F. Supp. 2d 190, 234
(D. Me. 2011).
[¶14] The undisputed facts demonstrate that Dorseyâs earned wages for
the period in question were $8,432.98. Section 621-A establishes that she is
entitled to those wages in full for that two-week pay period and that those
wages must be paid at the rate previously established by EMMC. See 26 M.R.S.
6Title 26 M.R.S. § 621-A(7) (2022) defines âdirect depositâ within a subsection prohibiting
employees from charging fees for the payment of wages by means of direct deposit.
9
§ 621-A(1), (5). While âpayâ is undefined by statute, the term âdirect depositâ
in section 621-A(7) means a payment that is transferred directly into the
employeeâs designated account, and construing the statute in favor of the
employee, we hold that the wage payment laws, by requiring that a direct
deposit be into an employeeâs account, require actual possession of the funds
by the employee. See id. § 621-A(7); Cormier, 527 A.2d at 1300. Because an
employer does not âpayâ an employee as required by section 621-A unless an
employee actually received her wages, EMMC failed to pay Dorsey at the time
required by the wage payment statutes because Dorsey never received
possession of her wages.
[¶15] Here, it is undisputed that Dorsey did not authorize EMMC to pay
her salary to the Green Dot account. Cybercriminals, not Dorsey, designated
the Green Dot account, an account that Dorsey did not have access to, as the
receiving account for Dorseyâs wages. It does not make any difference how the
cybercriminals obtained Dorseyâs credentials because it is undisputed in the
record that Dorsey did not designate the fraudulent bank account as the
depository for her paycheck, the cybercriminals did, and she did not receive her
pay in the account that she had designated.
10
[¶16] EMMC argues that it should be entitled to rely on the
cybercriminalsâ use of Dorseyâs login credentials,7 citing cases where wages
were diverted to other recipients. Here, however, Dorsey did not actually make
the change to her direct deposit information, in direct contrast to EMMCâs cited
cases where the employees themselves actually requested the paycheck
diversion. See Schlear v. James Newspapers, Inc., 1998 ME 215, ¶ 4,717 A.2d 917
(payment was diverted from employee to third party at employeeâs request); Brennan v. Veterans Cleaning Serv., Inc.,482 F.2d 1362, 1368-70
(5th Cir. 1973) (wages withheld pursuant to an assignment made by the employee to repay certain amounts to employer); Vazquez v. Tri-State Mgmt. Co.,2002 U.S. Dist. LEXIS 385
, at *4, *13 (employee requested paycheck
deductions to repay employer for purchasing a car for employeeâs use).
[¶17] The fact that Dorsey signed the Code of Conduct is also unavailing
because the document is not a component of Dorseyâs Employment Agreement,
7EMMCâs brief argues that â[u]nder the Business Courtâs construction of Section 629, . . . there is
literally no circumstance in which an employer can rely upon an employeeâs objective manifestation
of intent. Under the rule formulated by the Business Court, as long as the employee disavows
subjective intent and does not personally receive the wages, the employer must pay them again.â The
flaw in this argument is that the objective manifestation of intent that resulted in the change of bank
accounts was not Dorseyâs but the cybercriminalsâ. Given EMMCâs acknowledgments that Dorsey was
not at fault and that it was EMMC, not Dorsey, that implemented the online method for changing
direct deposit information that allowed the fraud to occur, it is consistent with the goals of the statute
for the burden of the loss to fall on EMMC rather than Dorsey.
11
it is not supported by consideration, and the Code of Conduct, by its terms,
applies only to âconfidential patient information and confidential
organizational information.â
[¶18] Finally, as the trial court emphasized in its ruling, EMMC does not
contend that âDorsey was negligent or otherwise at faultâ or in breach of her
employment agreement, so neither the court nor we have been called on to
decide the effect of an employeeâs negligence, breach, or other fault in these
circumstances.
III. CONCLUSION
[¶19] There is no genuine dispute of material fact that EMMC did not
deposit Dorseyâs wages into her bank account. By not transferring the money
to Dorseyâs account, EMMC failed to âpayâ her and thereby violated Maineâs
wage payment laws. Dorsey was entitled to summary judgment.
The entry is:
Judgment affirmed.
12
Daniel R. Strader, Esq., and Katharine I. Rand, Esq. (orally), Pierce Atwood LLP,
Portland, for appellants Northern Light Health and Northern Light Eastern
Maine Medical Center
Peter Mancuso, Esq. (orally), Borealis Law PLLC, Portland, for appellee Deanna
Dorsey
Business and Consumer Docket docket number BCD-2020-37
FOR CLERKS REFERENCE ONLY