Burns v. Neiman Marcus Group, Inc.
Full Opinion (html_with_citations)
Opinion
Plaintiff Brian P. Bums appeals from a judgment in favor of defendant The Neiman Marcus Group, Inc. (Neiman Marcus), after its general demurrer to the second amended complaint was sustained without leave to amend. Plaintiff seeks to recover damages arising from an employeeâs fraudulent use of checks drawn on his personal checking account to make payments on the employeeâs Neiman Marcus store credit card accounts. Plaintiff argues that he has alleged sufficient facts requiring the reinstatement of his causes of action for common law negligence or, in the alternative, a statutory cause of action pursuant to California Uniform Commercial Code,
FACTUAL AND PROCEDURAL BACKGROUND
As more fully set forth in the operative complaint, plaintiff alleges that Carol Young
According to plaintiff, Young âdid not earn a sufficient salary from her employment to merit the excessive credit limits provided to her by [Neiman Marcus].â Youngâs personal shopper is alleged to have known that plaintiffâs annual salary was less than $75,000, and that Youngâs huge purchases were well beyond what her financial condition would justify and support. Despite this knowledge, the personal shopper ârepeatedly contacted and encouraged [Young] to make excessive purchases with her various [Neiman Marcus] cards.â
The complaint describes the transactions giving rise to plaintiffâs negligence claim as follows. âStarting at least as early as 1995, . . . [Young] began paying for all her purchases at [Neiman Marcus] by means of unauthorized checks drawn on the personal bank account of [plaintiff]. [Young] would personally deliver on a regular basis, fraudulent and forged checks clearly identified as being drawn on [plaintiffâs Union Bank of California checking account to pay down her various [Neiman Marcus] credit card bills at the Customer Service Center in [Neiman Marcusâs] San Francisco store.â
According to plaintiff, âYoung employed at various times, at least three different methods of fraudulently presenting [p]laintiffâs checks for payment of her personal [Neiman Marcus] credit card accounts: [f] (a) by theft of [plaintiffâs checks and the forging of [plaintiffâs signature thereon; (b) by theft of [plaintiffâs checks with no signature whatsoever; and (c) by theft of [p]laintiffâs checks with [plaintiffâs signature presumed by plaintiff to be for payment towards [plaintiffâs own [Neiman Marcus store] credit card account, but which was diverted by [Young] for payment towards [Youngâs] personal [Neiman Marcus] credit card account(s).â
Plaintiff alleged that he was not aware of Youngâs unauthorized activity for the following reasons. â[W]hen [Young] received [plaintiffâs bank statements, she would destroy the checks reflecting the payments made to her [Neiman Marcus] credit card accounts. She would then alter [plaintiffâs ledger account records to reflect payments made to third parties other than [Neiman Marcus] to account for the missing money.â Plaintiff did not learn of the actions of Young and Neiman Marcus until April 2006.
The second amended complaint contains four causes of action, only two of which are at issue on this appeal.
As to both causes of action, plaintiff alleges that âwith respect to the business of luxury retailing in which [Neiman Marcus] is engaged, there is a prevailing, reasonable commercial standard to observe the practice of taking additional steps when presented with third-party checks so to prevent the unauthorized use of the third-partyâs checking account, and to prevent the harm that would result to the third party from such unauthorized activity.â
In sustaining Neiman Marcusâs general demurrer to the second amended complaint, the trial court ruled as follows: âThe [demurrer to the] first cause of action for negligence under [California Uniform] Commercial Code Section[s] 3103(a)(7) and 3406(b) is sustained without leave to amend. The text and official comments for Section 3406(b) make it clear that section does not create a cause of action, but allows for a defense of comparative
DISCUSSION
On appeal, plaintiff argues that he has alleged a cause â of action for common law negligence that is not barred by the California Uniform Commercial Code. Alternatively, he asserts if he has no common law negligence claim, he has nevertheless alleged sufficient facts to support a cause of action under section 3406, subdivision (b), for breach of the duty of âordinary care.â We conclude that plaintiffsâ arguments are unavailing.
Our review of the trial courtâs ruling sustaining the general demurrer is de novo. We independently evaluate the complaint, construing it liberally, giving it a reasonable interpretation, reading it as a whole, and viewing its parts in context. (Blank v. Kirwan (1985) 39 Cal.3d 311, 318 [216 Cal.Rptr. 718, 703 P.2d 58].) Treating as true all material facts properly pleaded, we determine de novo whether the factual allegations of the complaint are adequate to state a cause of action under any legal theory, regardless of the title under which the factual basis for relief is stated. (Id. at p. 318.) Because
A. Common Law Negligence Claim Does Not Lie in This Case
â â[N]egligence is conduct which falls below the standard established by law for the protection of others.â [Citation.] âEvery one is responsible, not only for the result of his willful acts, but also for an injury occasioned to another by his want of ordinary care or skill in the management of his property or person, except so far as the latter has, willfully or by want of ordinary care, brought the injury upon himself.â ([Civ. Code], § 1714, subd. (a).)â (Bily v. Arthur Young & Co. (1992) 3 Cal.4th 370, 396-397 [11 Cal.Rptr.2d 51, 834 P.2d 745] (Bily).) Related to the concept of negligence is the tort law that a person is âordinarily not liable for the actions of another and is under no duty to protect another from harm, in the absence of a special relationship of custody or control.â (Nally v. Grace Community Church (1988) 47 Cal.3d 278, 293 [253 Cal.Rptr. 97, 763 P.2d 948].)
âThe threshold element of a cause of action for negligence is the existence of a duty to use due care toward an interest of another that enjoys legal protection against unintentional invasion. [Citations.] Whether this essential prerequisite to a negligence cause of action has been satisfied in a particular case is a question of law to be resolved by the court.â (Bily, supra, 3 Cal.4th at p. 397.)
âCalifornia courts have explicitly rejected the concept of universal duty. â â âIt must not be forgotten that âdutyâ got into our law for the very purpose of combatting what was then feared to be a dangerous delusion . . . viz., that the law might countenance legal redress for all foreseeable harm.â â â [Citation.] Instead, whether to recognize a new âlegal wrongâ or âtortâ is often governed by policy factors. [Citation.] In making these determinations, both the courts and the Legislature must weigh concepts of âpublic policy,â as well as problems inherent in measuring loss, and âfloodgatesâ concerns, in addition to the traditional element of foreseeability.â (The Mega Life and Health Ins. Co. v. Superior Court (2009) 172 Cal.App.4th 1522, 1527 [92 Cal.Rptr.3d 399].)
In determining whether it is appropriate to impose a legal duty for which the law will authorize redress, Rowland v. Christian (1968) 69 Cal.2d 108 [70 Cal.Rptr. 97, 443 P.2d 561] (Rowland), âenumerates a number of
Guided by these well-honed principles of tort law, we agree with the trial court that the focus of our analysis of duty is on the acceptance of a third party check, by a retail merchant, to pay another personâs credit card account. For the reasons we will now discuss, a consideration of the Rowland factors leads us to conclude that a retailer merchantâs acceptance of a third party check to pay another personâs credit card account is not sufficiently likely to result in the kind of harm that plaintiff experienced so that liability should appropriately be imposed on Neiman Marcus in this case.
The foreseeability of harm to plaintiff, the degree of certainty that plaintiff would suffer harm, and the connection between Neiman Marcusâs conduct
Even assuming the Rowland foreseeability of harm factor in determining duty properly includes the âred flagsâ alleged by plaintiff, the other Rowland factors militate against imposing a new duty of inquiry on the retail merchant. Specifically, the policy of preventing future harm and the burden to the defendant and consequences to the community do not weigh in favor of imposing a duty of inquiry in this case. Regardless of the internal policies that a merchant might have in place to verify third party checks, there are
In considering the other Rowland factors, we note that plaintiff has apparently suffered great monetary losses as a consequence of Youngâs misconduct. Nevertheless, the person deserving of moral blame is Young, not Neiman Marcus. There is no allegation that Neiman Marcus actively participated in Youngâs alleged embezzlement of funds from plaintiff. Also, our rejection of plaintiffâs invitation to impose a duty of inquiry on Neiman Marcus under the circumstances of this case âassigns losses by the relative responsibility of the parties, allocating liability to the party best able to prevent them.â (Hartford v. American Express (1989) 74 N.Y.2d 153, 165 [544 N.Y.S.2d 573, 542 N.E.2d 1090] (Hartford).) The retail merchantâs acceptance of a check for payment of goods and services is not risk free. â[A] check is simply an order to the drawee bank to pay the sum stated, signed by the maker and payable on demand.â (Barnhill v. Johnson (1992) 503 U.S. 393, 398 [118 L.Ed.2d 39, 112 S.Ct. 1386]; see §§ 3103, subd. (a)(3), 3104, subd. (f), 3108.) The store âmay present the check, but, if the drawee bank refuses to honor it,â the store may not receive payment. (Barnhill v. Johnson, supra, 503 U.S. at p. 398; see § 3409, subd. (a).) And, under the circumstances here, Neiman Marcusâs legal recourse would be only against its customer Young, and not plaintiff who was not legally responsible for Youngâs store credit card charges. Alternatively, however, if the drawerâs
Finally, we reject plaintiffâs argument that Neiman Marcus has a duty of inquiry based on Sun ân Sand, Inc. v. United California Bank, supra, 21 Cal.3d 671 (Sun ân Sand), and its progeny, including Joffe v. United California Bank, supra, 141 Cal.App.3d 541 (Joffe), and E. F. Hutton & Co. v. City National Bank (1983) 149 Cal.App.3d 60, 67-68 [196 Cal.Rptr. 614]. At issue in Sun ân Sand was âa variation of the recurring theme ... of the rights of an employer to recover funds embezzled by a faithless employee through the manipulation of company checks.â (21 Cal.3d at p. 678, citation omitted.) In Sun ân Sand, the court upheld the employerâs cause of action against the bank on a theory of negligence, imposing upon the bank a ânarrowly circumscribedâ duty âactivated only when checks, not insignificant in amount, are drawn payable to the order of a bank and are presented to the payee bank by a third party seeking to negotiate the checks for his own benefit.â (Id. at p. 695.)
In light of our determination that a negligence cause of action does not lie, we do not reach Neiman Marcusâs alternative argument that a negligence cause of action is preempted by the California Uniform Commercial Code.
B. Section 3406, Subdivision (b), Does Not Create a Cause of Action in Favor of Drawer of Fraudulently Altered or Forged Check
Section 3407 allows a person who pays a fraudulently altered or forged instrument or takes such an instrument for value, in good faith and without notice of the alteration or forgery, to enforce the instrument according to the instrumentâs original terms.
Plaintiff contends that subdivision (b) of section 3406 creates a statutory cause of action against Neiman Marcus. We disagree. âIn the construction of statutes, the primary goal of the court is to ascertain and give effect to the intent of the Legislature. [Citations.] The court looks first to the language of the statute; if clear and unambiguous, the court will give effect to its plain meaning. [Citations.] [][] Where the court must construe the statute, it â âturns first to the words themselves for the answer.â [Citation.]â [Citation.] The words used should be given their usual, ordinary meanings and, if possible, each word and phrase should be given significance. [Citations.] The words used âmust be construed in context, and statutes must be harmonized, both internally and with each other, to the extent possible.â â (Young v. Gannon (2002) 97 Cal.App.4th 209, 223 [118 Cal.Rptr.2d 187].) âLiteral construction should not prevail if it is contrary to the legislative intent apparent in the statute. The intent prevails over the letter, and the letter will, if possible, be so read as to conform to the spirit of the act. [Citations.] An interpretation that renders related provisions nugatory must be avoided [citation]; each sentence must be read not in isolation but in the light of the statutory scheme [citation]; and if a statute is amenable to two alternative interpretations, the one that leads to the more reasonable result will be followed [citation].â (Lungren v. Deukmejian (1988) 45 Cal.3d 727, 735 [248 Cal.Rptr. 115, 755 P.2d 299].)
We conclude that when section 3406, in its entirety, is carefully read, the statutory language indicates that subdivision (b), itself, does not create a cause of action. Contrary to plaintiffâs contention, subdivision (b) cannot be
Plaintiff acknowledges that the Supreme Court of Virginia, analyzing the Virginia Uniform Commercial Code sections 8.3A-406, as well as sections 8.3A-404 and 405 (its essentially identically worded versions of our §§ 3404, 3405, and 3406) declined to recognize that a drawer of a check has a statutory right of action under section 8.3A-406. (Halifax Corporation v. Wachovia Bank (2004) 268 Va. 641 [604 S.E.2d 403] (Halifax).) The Supreme Court of Virginia explained its reasons as follows: âIn the first place, the term âcause of actionâ or âmay recoverâ or anything remotely resembling either term nowhere appears in Code § 8.3A-406. And this Court cannot supply the language that would have created an affirmative cause of action under the circumstances of this case. âCourts are not permitted to rewrite statutes. This is a legislative function. The manifest intention of the legislature, clearly disclosed by its language, must be applied. . . .â [][] Second, Official Comment 1 to [the Uniform Commercial] Code . . . states that subsection (a) [of section 3-406] âadopts the doctrineâ that a âdrawer who so negligently draws an instrument as to facilitate its material alteration [or its forgery] is liable to a drawee who pays the altered [or forged] instrument in good faith.â (Emphasis added [by Halifax].) But statutory language making a drawer liable to a drawee cannot possibly be taken as showing an intention to create a cause of action in favor of a drawer against a depositary bank. . . . [][] Third, Official Comment 1 further states: âSection 3-406 does not make the negligent party liable in tort for damages resulting from the alteration. If the negligent party is estopped from asserting the alteration the person taking the instrument is fully protected because the taker can treat the instrument as having been issued in the altered form.â We will assume Halifax is correct in saying the comment means â3-406 is not intended to make the negligent drawer subject to preclusion liable in tort.â But Halifax is incorrect in saying âthe comment shows the converse was intended, that 3-406 makes the bank liable in tort.â This is not only a non sequitor but it is also contrary to the provision in the very next sentence of the Comment, which states that âthe person taking the instrument is fully protected because the taker can treat the instrument as having been issued in the altered [or forged] form.â It is difficult to imagine how something that is designed to protect the taker can logically be turned on its head and used to create a cause of action against the taker, [f] Finally, and of overriding importance, . . . [s]trikingly absent from
Contrary to plaintiffâs contention, the decision in Halifax is based on well-established principles of statutory interpretation, often applied in California courts. (See, e.g., Murillo v. Fleetwood Enterprises, Inc. (1998) 17 Cal.4th 985, 993, 999 [73 Cal.Rptr.2d 682, 953 P.2d 858]; In re Chantal S. (1996) 13 Cal.4th 196, 206-208 [51 Cal.Rptr.2d 866, 913 P.2d 1075].) Goehring v. Chapman University (2004) 121 Cal.App.4th 353 [17 Cal.Rptr.3d 39], cited by plaintiff, is distinguishable. In Goehring, the statute at issue provided that a school shall make a full refund of all fees paid by students if the school did not provide the student with a required disclosure statement. (Id. at p. 377.) The Court of Appeal held that because the Legislature unquestionably intended to bestow students or former students with individual monetary claims by the refund language in the statute, it must have intended to give them a private right of action to pursue such claims. (Id. at p. 378.) Otherwise, the refund provision would be rendered nugatory. (Id. at p. 379.)
We conclude by noting that we are mindful that plaintiff has sustained substantial losses as a consequence of the fraud by his employee over a number of years. But, we must reject the arguments of plaintiff and our dissenting colleague to impose a duty of inquiry and the resulting liability for breach on Neiman Marcus in this case. As we have stated, the scope of this proposedâyet ill-definedâduty of inquiry is boundless, and would impose a significant and unwarranted burden on retail merchants to ascertain the veracity of third party checks received for payment of goods and services, which burden would far outweigh any resulting benefit in detecting the isolated instance of fraud.
DISPOSITION
The judgment is affirmed. Defendant is awarded costs on appeal.
McGuiness, P. J., concurred.
Further unspecified statutory references are to the California Uniform Commercial Code.
Because plaintiffâs action was resolved by demurrer, we set forth the facts as alleged in the second amended complaint, the operative pleading. (Shvarts v. Budget Group, Inc. (2000) 81 Cal.App.4th 1153, 1156 [97 Cal.Rptr.2d 722].)
Young was not identified by name in the initial complaint, but she is so identified in the second amended complaint.
In the complaint, plaintiff proffered the following examples of Youngâs conduct: â[0]n January 5, 2006, [Young] made a payment in the amount of $13,898.72 on her [Neiman
The second amended complaint also alleges causes of action for conversion and for an accounting. On appeal, plaintiff does not seek to reinstate his conversion cause of action and acknowledges that the request for an accounting is dependent on the sufficiency of the negligence claims.
Under the first cause of action, citing to sections 3103, subdivision (a)(7) and 3406, subdivision (b), plaintiff sought to recover for Neiman Marcusâs acceptance of checks that Young acquired âby theft of [plaintiffâs checks and the forging of [plaintiffâs signature thereto, and by theft of [plaintiffâs checks with no signature whatsoever.â Under the second cause of action, citing to sections 3103, subdivision (a)(7), and 3405, subdivision (b), plaintiff sought to recover for Neiman Marcusâs acceptance of checks involving payments on Youngâs credit card accounts âby theft of [plaintiffâs checks with [plaintiffâs signature presumed by [pjlaintiff to be for payment toward [his] own [Neiman Marcus] credit card account, but which w[ere] diverted by [Young] for payment toward [Youngâs] personal [Neiman Marcus] credit card account(s).â
Plaintiff seeks leave to amend the latest complaint only to eliminate references to the California Uniform Commercial Code in the first cause of action, not to add additional factual allegations. In light of our determination, the request to amend is moot.
As further explained by the Ballard court, the concept of foreseeability of risk of harm in determining whether a duty should be imposed is to be distinguished from the concept of â âforeseeabilityâ in two more focused, fact-specific settingsâ to be resolved by a trier of fact. (Ballard, supra, 41 Cal.3d at p. 573, fn. 6.) âFirst, the [trier of fact] may consider the likelihood or foreseeability of injury in determining whether, in fact, the particular defendantâs conduct was negligent in the first place. Second, foreseeability may be relevant to the [trier of factâs] determination of whether the defendantâs negligence was a proximate or legal cause of the plaintiffâs injury.â (Ibid)
Indeed, our dissenting colleague concedes as much because he does not âsuggest that under all circumstances a duty of inquiry arises upon the presentation of a third party check.â (Dis. opn., post, at p. 503.) Instead, he argues, âThat the check is presented by one who is neither the maker nor the payee is indeed one important factor that must be considered. However, the amended complaint alleges numerous additional circumstances that a reasonable fact finder could find would alert a reasonable person to the likelihood that Young had no right to apply the third party checks to her personal account.â (Ibid.) After numerating the additional circumstances, he then concludes that â[wjhether these circumstances were sufficient to cause a reasonable person to question Youngâs right to apply plaintiffâs personal checks to the payment of her own obligations is a question of fact that plaintiff is entitled to have a jury determine.â (Ibid., fn. omitted.) However, the argument misconstrues our taskâas mandated by Ballardâ that in determining duty, we are not to decide âwhether a particular plaintiffâs injury was reasonably foreseeable in light of a particular defendantâs conduct.â (Ballard, supra, 41 Cal.3d at p. 573, fn. 6.) Rather, our determination of whether a legal duty of inquiry exists must precede any determination by the jury as to Neiman Marcusâs liability for a breach of that duty.
Thus, we cannot agree with our dissenting colleague that a retail merchantâs duty of inquiry could be â ânarrowly circumscribed,â â and â âminimal.â â (Dis. opn., post, at p. 501.) He suggests a number of ways that the merchant might meet this proposed duty, including an explanation from the person presenting the check, i.e., the purported defrauder. (Ibid.) He then contends that whether the steps taken are reasonable may well be a jury question. (Ibid) However, in balancing the Rowland factors, we see no basis to impose a duty of inquiry whose scope is to be determined as a question of fact by a jury.
âSection 4406 imposes a duty upon a customer to act promptly in discovering and reporting forgeries and alterations [of checks]. If the customer fails to fulfill this duty then [his] bank is relieved from absolute liability and for an initial one-year period the loss may be imposed upon the bank only if it was negligent in the matter. After one year the statute bars the customer from asserting a forgery or alteration against [his] bank unless it has been earlier discovered and reported to the bank.â (Roy Supply, supra, 39 Cal.App.4th at p. 1065.)
Neither Karen Kane, Inc. v. Bank of America (1998) 67 Cal.App.4th 1192 [79 Cal.Rptr.2d 712] (Kane) nor Software Design & Application, Ltd. v. Hoefer & Arnett, Inc. (1996) 49 Cal.App.4th 472 [56 Cal.Rptr.2d 756] (Software Design) supports the extension of the duty found in Sun ân Sand to the facts alleged in this case. To the contrary, in both Kane and Software Design, the courts, consistent with our analysis here, declined to apply Sun ân Sand on the records before them. (Kane, supra, 67 Cal.App.4th at pp. 1200-1202; Software Design, supra, 49 Cal.App.4th at pp. 479-481.)
Section 3407 reads: â(a) âAlterationâ means (1) an unauthorized change in an instrument that purports to modify in any respect the obligation of a party, or (2) an unauthorized addition of words or numbers or other change to an incomplete instrument relating to the obligation of a party. [<ÂĄ[] (b) Except as provided in subdivision (c), an alteration fraudulently made discharges a person whose obligation is affected by the alteration unless that party assents or is precluded from asserting the alteration. No other alteration discharges a party, and the instrument may be enforced according to its original terms. [][] (c) A payor bank or drawee paying a fraudulently altered instrument or a person taking it for value, in good faith and without notice of the alteration, may enforce rights with respect to the instrument (1) according
Section 3406 reads: â[ft] (a) A person whose failure to exercise ordinary care contributes to an alteration of an instrument or to the making of a forged signature on an instrument is precluded from asserting the alteration or the forgery against a person who, in good faith, pays the instrument or takes it for value or for collection, [ft] (b) Under subdivision (a), if the person asserting the preclusion fails to exercise ordinary care in paying or taking the instrument and that failure contributes to loss, the loss is allocated between the person precluded and the person asserting the preclusion according to the extent to which the failure of each to exercise ordinary care contributed to the loss, [ft] (c) Under subdivision (a), the burden of proving failure to exercise ordinary care is on the person asserting the preclusion. Under subdivision (b), the burden of proving failure to exercise ordinary care is on the person precluded.â