Carlton & Harris Chiropractic, Inc. v. PDR Network, LLC
Citation80 F.4th 466
Date Filed2023-09-06
Docket22-1279
Cited13 times
StatusPublished
Full Opinion (html_with_citations)
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PUBLISHED
UNITED STATES COURT OF APPEALS
FOR THE FOURTH CIRCUIT
No. 22-1279
CARLTON & HARRIS CHIROPRACTIC, INC., a West Virginia Corporation,
individually and as the representative of a class of similarly situated persons,
Plaintiff - Appellant,
v.
PDR NETWORK, LLC; PDR DISTRIBUTION, LLC; PDR EQUITY, LLC; JOHN
DOES,
Defendants - Appellees.
Appeal from the United States District Court for the District of West Virginia, at
Huntington. Robert C. Chambers, District Judge. (3:15-cv-14887)
Argued: March 9, 2023 Decided: September 6, 2023
Before DIAZ, Chief Judge, and THACKER and HARRIS, Circuit Judges.
Vacated and remanded by published opinion. Judge Harris wrote the majority opinion, in
which Chief Judge Diaz and Judge Thacker joined. Judge Thacker wrote a concurring
opinion.
ARGUED: Glenn Lorne Hara, ANDERSON & WANCA, Rolling Meadows, Illinois, for
Appellant. Kwaku A. Akowuah, SIDLEY AUSTIN LLP, Washington, D.C., for Appellee.
ON BRIEF: D. Christopher Hedges, CALDWELL LUCE DITRAPANO, Charleston,
West Virginia, for Appellant. Jeffrey N. Rosenthal, Philadelphia, Pennsylvania, Ana
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Tagvoryan, BLANK ROME LLP, Los Angeles, California; Carter G. Phillips, Alice A.
Wang, SIDLEY AUSTIN LLP, Washington, D.C., for Appellees.
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PAMELA HARRIS, Circuit Judge:
The plaintiff in this case, a chiropractic office, filed suit under the Telephone
Consumer Protection Act after it received an unsolicited fax offering a free eBook with
information about prescription drugs. The district court dismissed its complaint, holding
that the plaintiff had not alleged that the fax, which tendered a product for free rather than
for sale, was sufficiently commercial to bring it within the statutory prohibition on
âunsolicited advertisements.â We disagree. At this early stage of the litigation, we
conclude, the plaintiff has adequately alleged that the fax offer had the necessary
commercial character to make it an âunsolicited advertisementâ under the Act.
Accordingly, we vacate the district courtâs order and remand for further proceedings.
I.
For context, we begin with the statutory provisions that govern this case. As
amended by the Junk Fax Prevention Act of 2005, the Telephone Consumer Protection Act
of 1991 (âTCPAâ or âActâ) generally prohibits the use of fax machines to send âunsolicited
advertisement[s].â 47 U.S.C. § 227(b)(1)(C). âUnsolicited advertisementâ is defined by
the Act as âany material advertising the commercial availability or quality of any property,
goods, or services which is transmitted to any person without that personâs prior express
invitation or permission, in writing or otherwise.â Id. § 227(a)(5) (emphasis added). The
central issue here is whether a fax that touts the âqualityâ of a âgood[]â that is offered for
free, rather than at a price, can fall within that definition.
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The unsolicited fax in question was received by Carlton & Harris Chiropractic, Inc.,
in its West Virginia office in 2013. It was sent by the defendants in this action, referred to
collectively as PDR Network. 1 As we explained in our first encounter with this case, PDR
Network publishes the Physiciansâ Desk Reference, a compilation of medical prescribing
information for certain prescription drugs. Pharmaceutical companies pay PDR Network
to list their drugs in the Physiciansâ Desk Reference. Carlton & Harris Chiropractic, Inc.,
v. PDR Network, LLC (PDR I), 883 F.3d 459, 462 (4th Cir. 2018).
PDR Network addressed its fax to Carlton & Harrisâs âPractice Managerâ and urged
the recipient to âreserveâ a âFREE 2014 Physiciansâ Desk Reference eBook.â J.A. 31. The
fax provided a link for that purpose, as well as a customer-service phone number and email
address. Below a picture of the eBook were bullet points calling attention to features
thought to appeal to the recipient: The eBook contained the â[s]ame trusted, FDA-
approved full prescribing informationâ as the hard-copy Physiciansâ Desk Reference, but
â[n]ow in a new, convenient digital format,â and it had been â[d]eveloped to support your
changing digital workflow.â Id. At the bottom was a notice that the recipient could âopt-
out of delivery of clinically relevant information about healthcare products and services
from PDR via faxâ by calling a listed phone number. Id.
1
The defendants are PDR Network, LLC; PDR Distribution, LLC; PDR Equity,
LLC; and John Does 1â10. For present purposes, they do not dispute that they are the
senders of the fax.
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Carlton & Harris filed a putative class action complaint against PDR Network
alleging a violation of § 227 of the TCPA. 2 The result was years of extensive and complex
proceedings through multiple courts. Those proceedings focused mostly on administrative
law questions regarding what we called the â2006 FCC Rule,â which implements the
TCPA and treats faxes that âpromote goods or services even at no costâ as prohibited
âunsolicited advertisements.â Rules and Regulations Implementing the Tel. Consumer
Prot. Act of 1991; Junk Fax Prevention Act of 2005, 71 Fed. Reg. 25967, 25973 (May 3,
2006); see PDR I, 883 F.3d at 463. For those who are interested, the details may be found
in our two previous opinions in this case and the Supreme Court decision that issued
between them. See PDR I, 883 F.3d 459; PDR Network, LLC v. Carlton & Harris
Chiropractic, Inc., 139 S. Ct. 2051 (2019); Carlton & Harris Chiropractic, Inc. v. PDR
Network, LLC (PDR II), 982 F.3d 258 (4th Cir. 2020).
By the time we issued our second opinion, much of that brush had been cleared
away. Most important, there was no longer a question of Chevron deference: Because the
2006 FCC Rule is interpretive and not legislative, we explained, Chevron deference is
inappropriate. PDR II, 982 F.3d at 264. Instead, whether PDR Networkâs fax qualified as
an âunsolicited advertisementâ under § 227 turned, first, on the statutory language itself,
and then, if the statute was ambiguous, on whether the 2006 FCC Rule was sufficiently
2
The TCPA includes a private cause of action allowing the recipient of an
unsolicited fax advertisement to recover actual monetary losses or statutory damages of
$500 for each violation. 47 U.S.C. § 227(b)(3). Statutory damages may be tripled if a
court finds that a violation is âwillful[] or knowing[].â Id.
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persuasive to merit so-called Skidmore deference. See id.(citing Gonzales v. Oregon,546 U.S. 243, 256
(2006)). We remanded to the district court to consider that question in the
first instance. Id. at 260.
On remand, Carlton & Harris amended its complaint and PDR Network again
moved to dismiss. The district court granted the motion, holding that PDR Networkâs fax
did not constitute an âadvertisementâ under the TCPA because it offered the eBook for free
and not for sale. Carlton & Harris Chiropractic, Inc. v. PDR Network, LLC (PDR III),
Civ. No. 3:15-14887, 2022 WL 386097, at *7 (S.D. W.Va. Feb. 8, 2022).
The courtâs analysis proceeded in two basic steps. First, for the district court, it was
clear from the TCPAâs definition of âunsolicited advertisementâ â as relevant, âany
material advertising the commercial availability or quality of any property, goods, or
servicesâ â that a fax could qualify only if it had a âcommercial componentâ or âdiscernible
commercial purpose.â PDR III, 2022 WL 386097, at *3â5. And second, the district court
concluded, PDR Networkâs fax lacked that ârequisite commercial aspectâ because it
promoted a product â the eBook â that was ânot for sale.â Id. at *5. The court did not
doubt that the fax could be said to âspeak[] to the quality of the free eBook,â describing its
âconvenient digital formatâ and âtrusted, FDA-approvedâ prescribing information. Id.; see
47 U.S.C. § 227(a)(5). But because the fax âsells nothing,â the court reasoned, it could not
qualify as an âadvertisement,â PDR III, 2022 WL 386097, at *5 â and because a âplain
reading of the TCPAâs textâ left no ambiguity on that point, there was no occasion to
consider the 2006 FCC Rule, id. at *3.
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The court recognized that the plaintiffâs amended complaint included new
allegations directed at the ârequired commercial connection under the TCPAâ but found
them inadequate. Id. at *7. Carlton & Harris now alleged, for instance, that PDR Network
effectively earned a commission for each successful promotion of an eBook by way of fax,
because the amount paid by drug companies to have their products included in the
Physiciansâ Desk Reference turned on the number of eBook versions distributed. But that
kind of âancillaryâ financial benefit, the court held, was âtoo remoteâ to demonstrate the
necessary commercial nexus. Id. The plaintiff also alleged that the fax was a âpretextâ or
prelude for future sales efforts, in that it notified recipients they would continue to receive
faxes âabout healthcare products and services from PDR.â J.A. 17. The district court
rejected that theory, too, noting that the only reference to those products and services came
in the context of an opt-out notice. PDR III, 2022 WL 386097, at *7. The court ended
where it began: No âunderlying and distant commercial purposeâ would change the fact
that the fax âdoes not offer something for sale.â Id.
II.
We review de novo the district courtâs grant of PDR Networkâs motion to dismiss
under Federal Rule of Civil Procedure 12(b)(6). PDR I, 883 F.3d at 462. Importantly, at
this stage of the litigation, we âassum[e] as true the complaintâs factual allegationsâ and
we construe âall reasonable inferencesâ in favor of the plaintiff, Carlton & Harris. Id.
(internal quotation marks omitted).
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On appeal, PDR Network defends both steps in the district courtâs reasoning,
arguing that a fax must be âcommercialâ to qualify as an âadvertisementâ under the TCPA
and that Carlton & Harris has not alleged the requisite commercial character. Carlton &
Harris, for its part, disputes both portions of the courtâs reasoning, contending that a
prohibited âadvertisementâ may be entirely non-commercial and that, in any event, it has
adequately alleged that the fax it received was commercial in nature.
As explained below, we agree with the district court and PDR Network in a critical
respect: The TCPAâs general prohibition on unsolicited âadvertisementsâ is best read to
cover only faxes of a commercial nature. But we also agree with Carlton & Harris that the
allegations in its amended complaint suffice to meet that standard at this early stage of the
litigation. We therefore vacate the district courtâs order and remand for further
proceedings.
A.
1.
We begin with the statutory text. Again, the TCPA generally prohibits sending via
fax an âunsolicited advertisement.â 47 U.S.C. § 227(b)(1)(C). And, per the statute, the
âadvertisementâ part of âunsolicited advertisementâ means âany material advertising the
commercial availability or quality of any property, goods, or services.â Id. § 227(a)(5).
We conclude that âadvertisement,â as used and defined in the TCPA, is limited to faxes
that are âcommercial in nature.â Sandusky Wellness Ctr., LLC v. Medco Health Sols., Inc.,
788 F.3d 218, 224 (6th Cir. 2015).
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Our conclusion flows mostly from the âeverydayâ understanding of the term
âadvertise.â Id. at 222. âAdvertiseâ customarily has a distinctly commercial flavor,
invoking a business solicitation, designed to âattract[] clients or customersâ and in the
âhopes to make a profit, directly or indirectly.â Id. When â[e]veryday peopleâ hear the
word âadvertisement,â they think of âeveryday ads,â like those they see on television, id.
â sometimes referred to, tellingly, as âcommercials.â What is being transmitted is not just
information, but information with a âcommercial nexusâ to the senderâs âbusiness.â
Physicians Healthsource, Inc. v. Boehringer Ingelheim Pharms., Inc., 847 F.3d 92, 96 (2d
Cir. 2017). The commercial âconcept,â in other words, is âpart of the common
understanding of what constitutes an ad.â Sandusky, 788 F.3d at 224.
We recognize, as Carlton & Harris argues, that âadvertiseâ can be used differently,
in a way that does not âimplicate a profit seeking motiveâ and instead means only to call
attention to something. PDR I, 883 F.3d at 472 (Thacker, J., dissenting). But the âcontext
in which [âadvertiseâ] is used, and the broader context of the [TCPA] as a whole,â Yates
v. United States, 574 U.S. 528, 537 (2015), point to the commercial definition as the one
intended here. First, as the Sixth Circuit emphasized, the âword âcommercialâ is in the
Actâs definitionâ itself. Sandusky, 788 F.3d at 224; see47 U.S.C. § 227
(a)(5) (âmaterial
advertising the commercial availability or quality of any property, goods, or servicesâ
(emphasis added)). âSo âcommercialâ must play a role â some roleâ in defining
advertisement, foreclosing a reading that would jettison the concept entirely. Sandusky,
788 F.3d at 224; see Carlton & Harris Chiropractic, Inc. v. PDR Network, LLC, Civ. No.
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3:15-14887, 2016 WL 5799301, at *4 (S.D.W. Va. Sept. 30, 2016). 3 Second, as the district
court has recognized from the start, Congress enacted the TCPA âto combat an explosive
growth in unsolicited facsimile advertising, or âjunk faxââ â that is, âfaxes with a
commercial nature.â PDR I, 883 F.3d at 468 (internal quotation marks omitted) (quoting,
in part, PDR Network, 2016 WL 5799301, at *4). Indeed, this form of âtelemarketingâ
was targeted in part because use of the recipientâs fax machine shifted âcosts of
advertisingâ from the sender to the recipient, H.R. Rep. No. 102-317, at 10 (1991) â again
invoking the kind of commercial advertising in which a business absorbs costs in the hopes
of ultimate profit.
In reading prohibited âunsolicited advertisementsâ as reaching only faxes of a
commercial nature, we align ourselves with a broad consensus in the case law. To be sure,
there are differences in the precise formulations adopted by courts in defining âunsolicited
advertisementâ under § 227. But on the threshold question of whether a fax
âadvertisementâ must have commercial character, there is wide agreement: A prohibited
âadvertisementâ is a âcommercial solicitationâ â âof, in, or relating to commerce,â with
3
The parties vigorously debate what exactly is modified by the word âcommercialâ
in § 227(a)(5)âs definition â which, again, reaches âmaterial advertising the commercial
availability or quality of any property, goods, or services.â According to Carlton & Harris,
âcommercialâ modifies only âavailability,â so that any fax âadvertisingâ the âqualityâ of a
product would be covered. PDR Network, on the other hand, reads âcommercialâ as
modifying both âavailabilityâ and âquality,â so that the definition would be limited to faxes
âadvertisingâ the âcommercial availabilityâ or âcommercial qualityâ of a product. Like
Carlton & Harris, we have questions about what work the phrase âcommercial qualityâ
would do on PDR Networkâs reading. But we need not resolve this grammatical puzzle
here: Regardless of how the modifier âcommercialâ is applied, we read the word
âadvertisingâ itself to embody a commercial component.
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âprofit as the primary aim.â Sandusky, 788 F.3d at 225, 222â23 (internal quotation marks
omitted). There must be a âcommercial component,â BPP v. CaremarkPCS Health, LLC,
53 F.4th 1109, 1112 (8th Cir. 2022), or a âcommercial nexusâ to the senderâs business â
âits property, products, or services,â Boehringer, 847 F.3d at 96. Put simply, â[t]he TCPA
does not bar the unsolicited sending of faxes that lack commercial components.â BPP, 53
F.4th at 1112; see also Florence Endocrine Clinic v. Arriva Med., LLC,858 F.3d 1362, 1366
(11th Cir. 2017).
2.
In arguing for a broader reading of âunsolicited advertisementâ â one that would
extend to any fax that promotes the âqualityâ of a free good or service, even in the absence
of a commercial nexus or profit motive â Carlton & Harris relies primarily on the 2006
FCC Rule. That Rule, as noted above, treats as âunsolicited advertisementsâ fax messages
âthat promote goods or services even at no cost,â 71 Fed. Reg. at 25973, reasoning that
these âpurportedly âfreeââ offers âoften have commercial strings attached.â See PDR I,
883 F.3d at 467. According to Carlton & Harris, that is a persuasive interpretation of the
statutory language to which we should defer under Skidmore v. Swift & Co., 323 U.S. 134
(1944). For two reasons, we disagree.
First, the 2006 FCC Rule does not actually support the proposition advanced by
Carlton & Harris: that the term âunsolicited advertisementâ in § 227 is properly read to
include purely non-commercial offers of free goods and services, like a fax sent by a charity
alerting potential beneficiaries of their eligibility for free assistance. And we know that
because the 2006 FCC Rule says as much. In declining to carve out an exemption for
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nonprofit organizations from the general ban on âunsolicited [fax] advertisements,â the
Rule clarifies that an exemption would be largely unnecessary, given that âmessages that
are not commercial in nature â which many nonprofits send â do not constitute âunsolicited
advertisementsââ in the first place. 2006 FCC Rule, 71 Fed. Reg. at 25972 (emphasis
added). It seems clear, in other words, that contrary to Carlton & Harrisâs understanding,
the 2006 FCC Rule does not contemplate liability for a fax sent with âno objective other
than to give away free goods or services.â Boehringer, 847 F.3d at 102 (Leval, J.,
concurring) (referencing 2006 FCC Ruleâs âdiscussion of how the statute treats
nonprofitsâ).
There is, of course, also the portion of the Rule on which Carlton & Harris relies,
which does indeed purport to prohibit all unsolicited âoffers for free goods and services.â
2006 FCC Rule, 71 Fed. Reg. at 25973; PDR I, 883 F.3d at 467â68 (discussing 2006 FCC
Rule). But we do not understand that rule as resting on agency interpretation of the
statutory term âadvertisementâ that brings within its scope âmessages that are not
commercial in natureâ â in part because the agency expressly takes the opposite view
elsewhere in the same Rule, as noted above. See 71 Fed. Reg. at 25972. Instead, as we
explained in PDR I, the 2006 FCC Rule sets out a âprophylactic presumptionâ that all
âoffers for free goods and servicesâ will qualify as âadvertisementsâ under § 227, obviating
the need for a case-by-case inquiry into their commercial nature. 883 F.3d at 467â68.
Because so-called âfreeâ offers so frequently mask commercial purposes, that is, the
agency concluded that the benefits of clarity and ease of enforcement justified a somewhat
âoverinclusiveâ prophylactic rule. Id. That may be a perfectly reasonable approach to
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implementing the TCPA â as we suggested in PDR I â but it is not an agency construction
of the term âadvertisementâ to which we would defer under Skidmore in answering the
statutory interpretation question before us.
And in any event, we agree with the district court that the statute is clear enough on
this point that there would be no room for deference to an alternative agency construction.
See PDR III, 2022 WL 386097, at *3. Again, we appreciate that the word âadvertise,â
standing alone, may have a non-commercial meaning. But as the Supreme Court recently
clarified, we cannot label a statute âambiguousâ and defer to an agency interpretation
without first exhausting âall the traditional tools of construction,â considering the âtext,
structure, history, and purposeâ of a statutory provision. See Cela v. Garland, __ F.4th __,
__, No. 22-1322, 2023 WL 4831594, at *3 (4th Cir. July 28, 2023) (internal quotation
marks omitted) (quoting Kisor v. Wilkie, 139 S. Ct. 2400, 2415 (2019)). And when we
deploy those tools here and consider the full statutory context, we can discern that the term
âunsolicited advertisement,â as used in the TCPA, does not include offers or solicitations
with no commercial component or purpose. See BPP, 53 F.4th at 1112â13 (giving no
deference to 2006 FCC Rule in part because statutory language is unambiguous as to
requirement of âcommercial component[]â). 4
4
PDR Network also argues that we should construe the term âunsolicited
advertisementâ as limited to commercial faxes to avoid First Amendment issues that
otherwise would arise. In enacting the TCPA, PDR Network contends, Congress was
mindful of the greater First Amendment protections that apply outside the context of
commercial speech, and thus cabined its ban on âjunk faxesâ to messages of a commercial
nature. As detailed above, we reach the same result through ordinary tools of statutory
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B.
Our conclusion that a TCPA-prohibited âunsolicited advertisementâ must be of a
commercial nature would have been the end of the matter when this case was first filed: In
filing its initial complaint, Carlton & Harris relied entirely on the 2006 FCC Rule for a
non-commercial reading of âadvertisement,â and for several rounds of litigation, the
plaintiffâs case rose or fell on whether a âcommercial aimâ is required. See PDR I, 883
F.3d at 463. But now Carlton & Harris has amended its complaint, and so we turn to its
alternative argument that it has adequately alleged the necessary commercial component.
1.
As we read the amended complaint and briefs, the plaintiff relies on two allegations
to show that PDR Networkâs fax is commercial in nature. First is what we will call the
âcommission allegationâ: The fax promotes a product â the eBook â on which PDR
Network earns a commission. According to the amended complaint, PDR Network
âreceive[s] money from the pharmaceutical companies whose drugs are listed in the
Physiciansâ Desk Reference,â and âthe amount of moneyâ it receives âturns on how many
copiesâ of the eBook it can distribute to medical practitioners like Carlton & Harris. J.A.
18. In other words, PDR Network profits when its fax persuades a medical practitioner to
accept the proffered eBook. We appear to be the first court of appeals to consider a
construction, so have no occasion to consider application of the constitutional-avoidance
canon. See United States v. Simms, 914 F.3d 229, 251 (4th Cir. 2019).
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commission allegation like this, and at this early stage of the litigation, we conclude that it
is sufficient to establish the requisite commercial element.
Taken as true, as it must be, the plaintiffâs commission allegation describes what we
might colloquially call a product âpitch.â The fax undoubtedly promotes the âqualityâ of
the eBook, see 47 U.S.C. § 227(a)(5) (defining âunsolicited advertisementâ as âany
material advertising the commercial availability or quality of any property, goods, or
servicesâ), as the district court recognized, PDR III, 2022 WL 386097, at *5, extolling the
eBookâs virtues and its benefits for the recipientâs practice. It does so to persuade the
recipient to accept the offer of a free eBook. And critically, as with a classic sales pitch,
the promoter profits if the pitch lands and the offer is accepted. This is not the rare case in
which free products are distributed via fax âwithout hope of financial gain.â PDR I, 883
F.3d at 468. PDR Networkâs business is distribution of the Physiciansâ Desk Reference
and an associated âsuite of services,â and its business runs, in part, on the money it earns
when a fax solicitation succeeds in placing a digital version of the Physiciansâ Desk
Reference with a medical practitioner. J.A. 17. There is, in other words, a straightforward
âcommercial nexusâ between the fax in question and PDR Networkâs âbusiness.â See
Boehringer, 847 F.3d at 96.
The district court saw it differently, holding that the fax did not qualify as a
commercial advertisement because it offered the eBook for free, rather than for sale to the
fax recipient. PDR III, 2022 WL 386097, at *5 (finding that âthere is no requisite
commercial aspectâ to the fax because it âsells nothingâ). PDR Network takes much the
same position on appeal. And we recognize that some (though not all) of the formulations
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offered by courts in holding that TCPA âadvertisementsâ must be âcommercialâ in nature
emphasize the promotion of âgoods or services to be bought or sold.â See Sandusky, 788
F.3d at 222; PDR III,2022 WL 386097
, at *4 (citing cases).
As we have explained already, however, ârequiring a fax to propose a specific
commercial transaction on its face takes too narrow a view of the concepts of commercial
activity and promotion.â PDR I, 883 F.3d at 468. We agree, as discussed above, that a fax
must be âcommercialâ to fall within the TCPAâs definition of âunsolicited advertisement.â
But nothing in the text of the TCPA or in general usage limits the âconcept . . . [of]
commercial,â Sandusky, 788 F.3d at 224(emphasis omitted), to direct sales. See, e.g.,id. at 222
(defining âcommercialâ as âof, in, or relating to commerce,â âfrom the point of view
of profit,â and âsomething that relates to buying and sellingâ (emphasis added) (internal
quotation marks omitted)). The plaintiff alleges that PDR Network is paid when it places
a free eBook via fax. That the payment comes from a drug company rather than the fax
recipient â that PDR Network is effectively selling space in its Physiciansâ Desk Reference
rather than eBooks â does not, we think, strip the transaction of its âcommercialâ character.
See PDR I, 883 F.3d at 468 (requiring that fax on its face propose specific commercial
transaction âignores the reality of many modern business modelsâ).
To be clear, it is not PDR Networkâs alleged profit motive alone that gives its faxes
the requisite commercial character under the TCPA. A purely informational fax â one that
does not tout the âquality of any property, goods, or services,â 47 U.S.C. § 227(a)(5) â
would not qualify as an âunsolicited advertisementâ even if the sender hoped to profit
âthrough branding, goodwill, or other indirect effects.â BPP, 53 F.4th at 1113. The FCC
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has endorsed that reading, clarifying that faxes âthat contain only information, such as
industry news articles, legislative updates, or employee benefit informationâ are not
prohibited by the TCPA, 2006 FCC Rule, 71 Fed. Reg. at 25973, and courts have relied on
it in rejecting allegations that informational faxes might produce âfinancial[] benefitâ for
their senders âseveral locks down the stream of commerce,â see Sandusky, 788 F.3d at 225.
But here, at least as alleged, we have not just profit, but also a pitch: PDR Networkâs fax
touts the virtues and âqualityâ of the eBook, and if that pitch is successful, PDR Network
profits by way of commission. It is that combination, we conclude, that makes the fax in
question sufficiently commercial to qualify as an âadvertisementâ under the TCPA. We
suggested as much in PDR I, see 883 F.3d at 468, and our view has not changed.
So understood, our holding does not conflict with the cases cited by PDR Network,
in which courts have dismissed complaints that allege only a more attenuated or, in the
words of the district court, âancillaryâ relationship between a fax and potential profit to the
sender. See PDR III, 2022 WL 386097, at *7. In Sandusky, for instance, the court
considered faxes sent by a pharmacy benefit manager to a chiropractic company, listing
medications available in the health plans of the practiceâs patients. 788 F.3d at 220. Those
faxes were not âcommercial in nature,â the court concluded, because they were purely
informational and did not offer the recipient a product or service. Id. at 223 (citing 2006
FCC Rule); see PDR I, 883 F.3d at 469 n.5 (distinguishing Sandusky and other cases that
âinvolve informational faxes rather than offers of free goods or servicesâ). And the
prospect that the sender might nevertheless profit through some âextraneous and
speculativeâ effect on its business was not enough to convert the informational faxes into
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âadvertisements.â Sandusky, 788 F.3d at 225; see also BPP,53 F.4th at 1113
(rejecting
similar argument). Likewise, a fax asking healthcare recipients to verify demographic data
â but not describing a product or asking recipients to buy anything â is not a prohibited
TCPA âadvertisement,â even if the sender uses the data it solicits to populate databases
that it then sells to clients. Robert W. Mauthe, M.D., P.C. v. Optum Inc., 925 F.3d 129,
132â33 (3d Cir. 2019).
We recognize, again, that in distinguishing faxes like these from commercial
âadvertisements,â courts sometimes emphasize that they do not propose a sale to the
recipient. See, e.g., Sandusky, 788 F.3d at 222. But what those cases turn on is the absence
of any offer of a product or service, free or otherwise, together with the principle that this
gap cannot be filled by the possibility that the sender âmight gain an ancillary, remote, and
hypothetical economic benefit later on.â Id. at 225. Here, by contrast, there is an offer â
indeed, an upfront promotion â of a product, and it is coupled with a direct mechanism by
which the sender will profit if the offer is accepted, in the form of the plaintiffâs
commission allegation. That makes this case different, taking it outside the ambit of
decisions like Sandusky.
Instead, this case more resembles Boehringer, in which the court considered a fax
sent to a medical practice by a pharmaceutical company, offering a free and âinformativeâ
dinner meeting discussing certain physical ailments related to the companyâs products. 847
F.3d at 93â94. That fax, like the one at issue here, offered no product for sale to its
recipient. But that did not by itself, the court explained, mean that the fax lacked the
necessary âcommercial nexus.â Id.at 95â96; see Sandusky,788 F.3d at 225
(agreeing that
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âa fax need not be an explicit sale offerâ to qualify as an âadvertisementâ). The plaintiff
had alleged that the defendant would profit from its free offer indirectly, by promoting its
products at the free dinner, which would in turn be enough to make the fax a commercial
âadvertisement.â Boehringer, 847 F.3d at 95. Here, too, we have the same critical pairing
of promotion with profit. To be sure, this transaction involves three parties, not two; PDR
Network profits by way of commission payments by drug companies, not fax recipients.
But we see no reason why the âcommercialâ nature of PDR Networkâs pitch for its eBooks
should turn on the number of parties involved in its business model.
Finally, we emphasize that this litigation remains in its early stages. It is still the
case today, as we first observed in PDR I, that Carlton & Harris has yet to take any
discovery, which means that little is known about the âdetails of PDR Networkâs business
modelâ or even the contents of its eBook. See 883 F.3d at 468; see also Boehringer, 847
F.3d at 95â96 (noting difficulties faced by plaintiffs, pre-discovery, in knowing whether
free fax offer has requisite âcommercial purposeâ). Carlton & Harrisâs commission
allegation may be plausible, see PDR I, 883 F.3d at 468, but that does not mean it will be
borne out by discovery. Instead, discovery may show that there are no commission
payments, nor anything else to support a finding that PDR Networkâs free offer is
commercial in nature. Indeed, that is what happened in both Sandusky and BPP, which
affirmed district court grants of summary judgment to TCPA defendants after discovery
had been completed. Sandusky, 788 F.3d at 225 (â[N]o record evidence reliably shows
that there would be . . . a financial benefit from these faxes[.]â); BPP, 53 F.4th at 1113
(finding no record evidence to support âsupposed business rationaleâ under which
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apparently informational fax would in fact have been designed to solicit business). But for
present purposes, we accept as true Carlton & Harrisâs commission allegation and find it
adequate, at this preliminary stage, to state a claim that the fax offer of a free eBook is a
commercial âadvertisementâ subject to the TCPA.
2.
We reach a different result with respect to the plaintiffâs second new allegation: that
PDR Networkâs fax is a âpretextâ to future advertising. As framed in Carlton & Harrisâs
amended complaint, this allegation turns entirely on the opt-out notice at the bottom of the
fax: âTo opt-out of delivery of clinically relevant information about healthcare products
and services from PDR via fax, call [listed phone number].â J.A. 31. According to the
plaintiff, because the fax refers to the prospect of future transmissions âabout healthcare
products and services from PDR,â and those products and services are commercially
available for sale, the offer of a free eBook is a âpretextâ for future commercial advertising.
J.A. 17.
This âpretextâ allegation invokes a term of art used by the FCC and TCPA case law.
In its most basic form, a prohibited âpretextâ would be a fax advertisement that calls itself
something else â say, a survey â but in fact promotes a product or service for sale. See
2006 FCC Rule, 71 Fed. Reg. at 25973. What Carlton & Harris is alleging â a ââpretextâ
to future advertising,â J.A. 17 (emphasis added) â is somewhat more sophisticated: A fax
that offers a good or service that is free but will be used, once accepted, to promote goods
or services at a cost. The prototypical case law example is the fax at issue in Boehringer,
which allegedly invited doctors to a free dinner seminar at which they would be solicited
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for sales by the drug company that sent the fax. That offer of a free seminar, the court
concluded, was a âpretextâ or prelude for a sales promotion, giving it the âcommercial
nexusâ necessary to qualify as a TCPA âadvertisement.â 847 F.3d at 96; see alsoid. at 98
(Leval, J., concurring); 2006 FCC Rule, 71 Fed. Reg. at 25973 (discussing similar genre
of ââfreeâ seminars [that] serve as a pretext to advertise commercial products and
servicesâ). Offers of free goods, too, can serve as a pretext for a subsequent solicitation.
See 2006 FCC Rule, 71 Fed. Reg. at 25973 (describing fax that offers free publication that
in turn includes product promotions). Either way, the basic idea is the same: Acceptance
of a free good or service is leveraged into an opportunity for a sales pitch, giving the free
fax offer a âcommercial pretext.â Boehringer, 847 F.3d at 95.
We have no reason to doubt the legal viability of this pretext theory. It has been
endorsed by other courts, see, e.g., Boehringer, 857 F.3d at 97; Sandusky, 788 F.3d at 225;
but see Mauthe, 925 F.3d at 135 (leaving question open), and regularly applied by the FCC,
see, e.g., Presidential Whoâs Who DBA Presidential Whoâs Who, Inc., 25 FCC Rcd. 13759
(2010) (concluding that fax offering recipients free listing in directory was an âunsolicited
advertisementâ because free listing was then leveraged for subsequent sales pitch for
directory). But in any event, we agree with the district court that even under that theory,
the pretext allegation in this case, centered on the faxâs opt-out notice, falls short of
âcreat[ing] the required underlying commercial nexus.â PDR III, 2022 WL 386097, at *7.
The problem for the plaintiff is that the factual allegation in its amended complaint
does not match the legal theory it is relying on. Carlton & Harris does not allege that
accepting the eBook would open the door to future advertising â that the eBook itself, for
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instance, contains promotions for PDR Network products, cf. 2006 FCC Rule, 71 Fed. Reg.
at 25973, or that it would otherwise serve as a prelude to subsequent solicitations. Instead,
Carlton & Harris alleges something like the opposite: that regardless of whether it accepts
the free eBook offer and even if it does nothing at all, it will receive future promotional
faxes, per the quoted opt-out notice. J.A. 17. But the point of the pretext theory, again, is
that the free offer takes on a commercial character because its acceptance will lead to a
subsequent sales pitch, see Boehringer, 847 F.3d at 95â96, and here, on the plaintiffâs own
account, the free eBook offer has nothing to do with the future sales promotions referred
to in the opt-out clause. However annoying the hypothesized future faxes may be, that is,
they cannot convert a prior and unrelated free offer into something âcommercialâ under the
pretext theory.
III.
For the reasons given above, the district courtâs order is vacated and the case
remanded for proceedings consistent with this opinion.
VACATED AND REMANDED
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THACKER, Circuit Judge, concurring:
I concur in the thorough majority opinion given that the âburden at the pleading
stageâ is âminimal.â Carlton & Harris Chiropractic, Inc., v. PDR Network, LLC (âPDR
Iâ), 883 F.3d at 474 (Thacker, J., dissenting). Moreover, as I recognized in my 2018
dissenting opinion, â[b]ecause the TCPA is a remedial statute, it âshould be liberally
construed and . . . interpreted . . . in a manner tending to discourage attempted evasions by
wrongdoers.ââ PDR I, 883 F.3d at 474 (Thacker, J., dissenting) (quoting Scarborough v.
Atl. Coast Line R. Co., 178 F.2d 253, 258 (4th Cir. 1949); Gager v. Dell Fin. Servs., LLC,
727 F.3d 265, 271 (3d Cir. 2013) (âThe TCPA is a remedial statute that was passed to
protect consumers . . .â)). However, I write separately to express my view that this lawsuit
pushes the outer limits of that âminimalâ burden and liberal construction.
I agree that because of the low pleading bar, this case remains alive, but in my view,
the prognosis is not good.
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