Martinez v. Agway Energy Services, LLC
Citation88 F.4th 401
Date Filed2023-12-13
Docket22-1026
Cited27 times
StatusPublished
Full Opinion (html_with_citations)
No. 22-1026
Martinez v. Agway Energy Services, LLC
In the
United States Court of Appeals
For the Second Circuit
______________
August Term, 2022
(Argued: June 8, 2023 Decided: December 13, 2023)
Docket No. 22-1026
______________
ANTONIO MARTINEZ, IN HIS CAPACITY AS EXECUTOR OF THE ESTATE OF NAOMI
GONZALES,
Plaintiff-Appellant,
âv.â
AGWAY ENERGY SERVICES, LLC,
Defendant-Appellee. *
______________
B e f o r e:
CARNEY, BIANCO, â and MENASHI, Circuit Judges.
______________
* The Clerk of Court is directed to amend the case caption to conform to the above.
â Judge Rosemary S. Pooler, originally a member of the panel that heard oral argument in this
case, passed away on August 10, 2023. Judge Joseph F. Bianco was selected at random to
complete the panel. See 28 U.S.C. § 46(d); 2d Cir. IOP E(b).
Antonio Martinez, in his capacity as executor of the estate of Naomi Gonzales,
appeals from the judgment of the district court (DâAgostino, J.), which granted
summary judgment to the defendant Agway Energy Services, LLC (âAgwayâ) in this
putative class action for breach of contract and for engaging in deceptive business
practices in violation of New York General Business Law §§ 349, 349-d. Agway is an
energy supply company that markets electricity to residential customers in New York
and Pennsylvania. In 2016, Gonzales entered into an electricity supply agreement with
Agway, under which she would receive a one-month promotional rate and then be
charged a âcompetitiveâ variable monthly rate to be set at Agwayâs âdiscretion.â The
agreement listed several factors guiding that discretion, including âmarket-related
factorsâ and Agwayâs âcosts, expenses and margins.â Agway also promised to
âautomaticallyâ include its EnergyGuard service, which covered up to $2,000 in parts
and labor for specified repairs related to the electrical services provided. Gonzales had
the right to cancel her agreement at any time without penalty. She maintained the
contract for almost two years. Soon after she canceled the agreement, she sued Agway
on behalf of a putative class of New York and Pennsylvania customers, alleging that
Agwayâs monthly variable rate was consistently higher than that charged by the
incumbent local utility and claiming that Agway breached its agreement by failing to
charge âcompetitiveâ rates and by charging customers for the cost of EnergyGuard as
part of its overall rate. On behalf of the New York customers, she also argued that
Agwayâs conduct violated New Yorkâs General Business Laws. Because Gonzales
received what was promised under the plain terms of the agreement, we affirm the
district courtâs grant of summary judgment to Agway.
AFFIRMED.
______________
D. GREGORY BLANKINSHIP (Todd S. Garber, Bradley F.
Silverman, on the brief), Finkelstein, Blankinship, Frei-
Pearson & Garber, LLP, White Plains, New York, for
Plaintiff-Appellant.
JOHN D. COYLE, Coyle Law Group LLP, Morristown, NJ, for
Defendant-Appellee.
______________
2
CARNEY, Circuit Judge:
In February 2016, Naomi Gonzales entered into an electricity supply contract
with Defendant-Appellee Agway Energy Services, LLC (âAgwayâ), an energy supply
company incorporated in Delaware and selling electricity to residential and other
customers in New York and Pennsylvania. Under its agreement with Gonzales (âthe
Agreementâ), Agway would charge an introductory rate of $0.044 per kilowatt hour
(âkWhâ) for one month, and, if she chose to continue receiving its services thereafter, it
would then charge her a âcompetitive monthly variable price,â which would be
âdetermined at Agwayâs discretion.â Appâx at 766â67. Agwayâs materials represented
that, along with electricity services, it would âautomaticallyâ include its EnergyGuard
program, which it described as providing services for âprotection in the event of a
breakdown of [the customerâs] residential central air conditioning unit or a problem
with the electrical wiring in [the customerâs] home.â Id. at 766â69. The Agreement was
explicit that purchasing electricity from Agway would not guarantee future savings,
and that the customer was free to cancel the Agreement at any time without paying a
termination fee.
After maintaining the Agreement for almost two years, Gonzales exercised her
termination rights toward the end of 2017 and returned to her local default utility,
Central Hudson, as her source of electricity. During the period of its Agreement with
Gonzales, Agway charged a variable rate that was between 1 and 6 cents per kWh
higher than Central Hudsonâs regulated rate.
In December 2017, Gonzales sued Agway in federal district court, alleging that
Agwayâs variable rate was âunconscionably highâ compared to the rates charged by
Central Hudson during the term of the Agreement. She brought claims for breach of
contract, breach of the implied covenant of good faith and fair dealing, and unjust
enrichment, all under New York common law, and statutory claims under N.Y. General
3
Business Law (âGBLâ) §§ 349 and 349-d, which prohibit deceptive business practices.
Through successive orders issued by it in 2022, the district court granted Agwayâs
summary judgment motion in its entirety. See Martinez v. Agway Energy Services, LLC,
No. 5:18-cv-235 (MAD/ATB), 2022 WL 306437, at *10â11 (N.D.N.Y. Feb. 2, 2022); Martinez v. Agway Energy Services, LLC, No. 5:18-cv-235 (MAD/ATB),2022 WL 1091607
,
at *6 (N.D.N.Y. Apr. 12, 2022). Gonzales, by way of the executor of her estate, 1 now
appeals the judgment entered based on these orders. She argues principally that Agway
wrongfully charged customers for its EnergyGuard service and failed to charge rates
âcompetitiveâ with default utility rates.
On de novo review, we conclude that the Agreementâs plain terms permitted
Agwayâs conduct, and that Gonzales received what she was promised. Accordingly, we
AFFIRM the district courtâs judgment in Agwayâs favor.
BACKGROUND
I. Factual Background 2
A. Regulation of Energy Supply Companies
The claims at issue arise in the context of New Yorkâs regulation (and de-
regulation) of its electricity market, fields committed by law to the New York Public
Service Commission (âCommissionâ).
1After Gonzalesâs death in 2020, her son, Antonio Martinez, was substituted as Plaintiff. For
simplicity, we use âGonzalesâ to refer to the Appellant throughout the opinion.
2We present the facts in the light most favorable to Gonzales, the non-moving party. See Elliott
v. Cartagena, 84 F.4th 481, 495 (2d Cir. 2023). Factual statements about the New York energy
market are drawn from the class action complaint and the partiesâ statements of undisputed
facts, filed under N.D.N.Y. Local Civil Rule 56.1.
4
Until 1996, residential customers in New York had no choice but to purchase
electricity from their local incumbent utilityâin Gonzalesâs case, Central Hudson. 3 In
1996, however, the Commission decided to deregulate certain aspects of the retail
electricity market, aiming to promote competition and thereby to bring lower prices to
retail customers. Under the regulatory scheme, third-party energy supply companiesâ
so-called âESCOs,â of which Agway is oneâare permitted to buy electricity wholesale
from the local incumbent utility and resell it to customers, in theory employing
innovative purchasing strategies to reduce costs and pass on savings. When a customer
contracts with an ESCO, the local incumbent utility still delivers the electricity, but the
ESCO deals with the customer, sets the price and receives the customerâs payment, itself
paying the incumbent utility for the energy delivered.
The Commission maintains supervisory authority over all ESCOs in the State of
New York. See N.Y. Pub. Serv. L. §§ 5(1)(h), 66(1); see generally In re Natâl Energy Marketers Assân v. N.Y. State Pub. Serv. Commân,33 N.Y.3d 336
, 340â42 (2019). New Yorkâs Public Service Law (abbreviated in New York as âPBSâ) charges the Commission 3 The phrase incumbent utility is commonly used to refer to the entity that manages transmission and distribution of electricity for a particular area in the state of New York. See How to Shop for Utility Services, Depât of Pub. Serv., https://dps.ny.gov/how-shop-utility-services (last visited Nov. 21, 2023). For incumbent utilities, the Commission uses an administrative âmajor rate case processâ to approve any proposed major changes to the rates charged. Major Rate Case Process Overview, Depât of Pub. Serv., https://dps.ny.gov/major-rate-case-process- overview (last visited Nov. 21, 2023). Under this process, the incumbent utility must first demonstrate the need for rate increases, considering operating expenses, taxes, and return on investments.Id.
The Commission then conducts administrative hearings over an eleven-month period to evaluate the requested rate increases. Id.; see alsoN.Y. Pub. Serv. L. § 66
(12) (setting forth the major rate case process). We take judicial notice of this procedural information posted on the Commissionâs website. See Village Green at Sayville, LLC v. Town of Islip,43 F.4th 287
, 299
n.7 (2d Cir. 2022).
5
with ensuring that âevery electric corporation[ 4] . . . furnish and provide such service . . .
as shall be safe and adequate and in all respects just and reasonable,â and that â[a]ll
charges made or demanded by any such . . . electric corporation . . . be just and
reasonable and not more than allowed by law or by order of the commission.â N.Y.
Pub. Serv. L. § 65(1). To that end, the PBS authorizes the Commission to limit or discontinue an ESCOâs access to utility distribution systems based on whether the Commission deems such access to be âjust and reasonable.â Natâl Energy Marketers Assân, 33 N.Y.3d at 351; see alsoN.Y. Pub. Serv. L. §§ 5
(1)(b), 65, 66.
B. Gonzalesâs Agreement with Agway
Before 2016, Gonzales was a retail customer of Central Hudson, her local
incumbent utility in Cornwall, New York. In January 2016, Gonzales spoke by
telephone with an Agway representative, seeking to obtain her electrical service from
Agway. At the start of this recorded callâreferred to by the parties as a âThird-Party
Verification Callâ (âTPV callâ and, by us, as âthe enrollment callâ)âthe representative
told her that â[o]ral acceptance of Agwayâs offer is an agreement to initiate service and
begin enrollment.â Appâx at 758 (transcript of enrollment call). The Agway
representative explained to Gonzales that, in her first month of service, she would be
charged Agwayâs introductory rate of $0.044 per kWh; after the end of the first month,
she would âcontinue to receive Agwayâs competitive market based monthly variable
rate until [she] notif[ied] Agway of [her] wish to cancel.â Id. at 761. The representative warned that â[p]articipation in this program is not a guarantee of future savings.âId.
According to the representative, Gonzales would also âautomatically receiveâ Agwayâs 4As relevant here, the PBS defines âelectric corporationâ expansively to include âevery corporation, company, association, joint-stock association, partnership and person, . . . owning, operating or managing any electric plant or thermal energy network.âN.Y. Pub. Serv. L. § 2
(13).
6
EnergyGuard program âthat provides coverage for your center [sic] air conditioning
unit and electric wiring in your home.â Id.
Soon after the call, Agway sent Gonzales written materials confirming her
enrollment and setting out detailed terms. These were a âCover Letter,â a âResidential
Customer Disclosure Statement,â and a brochure describing the EnergyGuard program.
Appâx at 766â70. 5 The Disclosure Statement reiterated the terms of Gonzalesâs
enrollment, as set forth more generally in the enrollment call. It provided:
The first month of the Initial Term will be at an Introductory
Rate of . . . $ .044 per kWh for electricity; thereafter a monthly
variable rate, to be determined at Agwayâs discretion, will
apply.
...
The Electric Variable Rate shall each month reflect the cost of
electricity acquired by Agway from all sources (including
energy, capacity, settlement, ancillaries), related transmission
and distribution charges and other market-related factors,
plus all applicable taxes, fees, charges or other assessments
and Agwayâs costs, expenses and margins.
...
Savings are NOT guaranteed[.]
Id. at 767. The Cover Letter also repeated the statement made in her enrollment call that, after the end of the promotional period, she âwill receive a competitive monthly variable price.âId. at 766
. In addition, it specified that, â[f]or being an Agway electricity customer, we also include the peace of mind and added value of Agway Energy 5The Disclosure Statement specified that, in addition to its own text, the Agreement between Agway and the customer âincludes the Cover Letter and any approved addenda.âId. at 767
.
Agway now agrees that these three documents comprise its contract with Gonzales.
7
Services EnergyGuard Repair Program.â Id.The EnergyGuard brochure enclosed with the Disclosure Statement similarly affirmed that customers would âautomatically receive all of the benefits ofâ EnergyGuard,id. at 769
, which provided â[u]p to $1,000 each calendar year in covered parts and laborâ as needed to repair covered damage to central air conditioning units, and up to another $1,000 in covered repairs to electric lines in the customerâs home,id. at 770
.
Gonzalesâs use of Agway-supplied electricity began in February 2016, and she
was charged the promised promotional rateâ$0.044 per kWhâin both February and
March of that year. Starting in April 2016, Agway set rates for her electricity anew each
month, initially charging her $0.08605 per kWh. From April 2016 through December
2017, Agwayâs variable rate was consistently 1 to 6 cents per kWh higher than Central
Hudsonâs retail rate for the same period. Gonzales canceled her service with Agway in
late 2017 and returned to Central Hudson as her electricity supplier.
II. Procedural Background
On December 6, 2017, Gonzales filed a class action complaint against Agway in
the United States District Court for the District of Delaware. She alleged that during the
period of her enrollment Agway wrongfully incorporated the costs of EnergyGuard
into its variable rates and failed to charge the promised âcompetitiveâ prices. Through
these actions, she asserted, Agway violated GBL §§ 349, 349-d; breached the Agreement;
breached the implied covenant of good faith and fair dealing under New York law; and
was unjustly enriched. As to the common law claims, Gonzales sought to represent a
class of all New York and Pennsylvania Agway customers who paid the variable rate
for residential electricity services; as to the New York statutory claims, she sought to
represent a subclass of Agwayâs New York customers. On the partiesâ stipulation, the
case was soon transferred to the Northern District of New York.
8
In 2018, the district court dismissed Gonzalesâs claims for unjust enrichment and
breach of the implied covenant of good faith and fair dealing under Federal Rule of
Civil Procedure 12(b)(6), concluding that they were duplicative of the contract claim.
Gonzales v. Agway Energy Services, LLC, No. 5:18-cv-235 (MAD/ATB), 2018 WL 5118509, at *4â5 (N.D.N.Y. Oct. 22, 2018). 6 After discovery and further proceedings, the court in 2022 granted Agway summary judgment as to the breach of contract claim. The court construed the Agreement as permitting Agway to include the disaggregated costs of its EnergyGuard program in its variable rate. Martinez,2022 WL 306437
, at *10. The court further held that Gonzales did not create a triable issue of fact merely âby showing that Defendantâs rates are not âcompetitiveâ compared solely against those of the incumbent utilities.âId.
Giving similar reasons, the district court in a separate order also granted summary judgment to Agway as to the GBL claims. The court reasoned that it would be âlogically inconsistentâ to hold that no triable issue of fact remained as to whether Agwayâs variable rate was âcompetitiveâ or âmarket-based,â but to allow Gonzales to proceed with GBL claims that required her to âestablish that those very same terms were materially misleading to a reasonable consumer.â Martinez,2022 WL 1091607
, at
*5.
This appeal followed.
DISCUSSION
On appeal, Gonzales challenges the district courtâs grant of summary judgment
to Agway on her breach of contract and GBL claims. We review a district courtâs
summary judgment grant de novo, construing the evidence in the light most favorable to
6Gonzales does not appear to be challenging this ruling, as she fails to develop any argument
concerning the district courtâs Rule 12(b)(6) ruling in her briefs. Accordingly, we affirm the
district courtâs dismissal of those claims.
9
the non-moving party and drawing all reasonable inferences in that partyâs favor. Bey v.
City of New York, 999 F.3d 157, 164 (2d Cir. 2021). Summary judgment is appropriate only if âthere is no genuine dispute as to any material fact and the movant is entitled to judgment as a matter of law.â Fed. R. Civ. P. 56(a). The movant bears the burden of âdemonstrat[ing] the absence of a genuine issue of material fact.â Celotex Corp. v. Catrett,477 U.S. 317, 323
(1986). For the following reasons, we AFFIRM the district courtâs
judgment.
I. Breach of Contract Claim
The parties agree that the Agreement is governed by New York law. To prevail
on a breach of contract claim under New York law, a plaintiff must show that â(1) a
contract exists; (2) plaintiff performed in accordance with the contract; (3) defendant
breached its contractual obligations; and (4) defendantâs breach resulted in damages.â
34-06 73, LLC v. Seneca Ins. Co., 39 N.Y.3d 44, 52 (2022) (internal citations omitted); see also Moreno-Godoy v. Kartagener,7 F.4th 78, 85
(2d Cir. 2021) (same). Only the third of
these factors is at issue here: whether Agway breached its contractual obligations.
Summary judgment on a contract claim is appropriate âonly when the
contractual language . . . is found to be wholly unambiguous and to convey a definite
meaning.â Topps Co. v. Cadbury Stani S.A.I.C., 526 F.3d 63, 68(2d Cir. 2008). We will find a contract unambiguous âif the language it uses has a definite and precise meaning, as to which there is no reasonable basis for a difference of opinion.â Lockheed Martin Corp. v. Retail Holdings, N.V.,639 F.3d 63, 69
(2d Cir. 2011). Whether contract terms are unambiguous presents âa question of law that is resolved by reference to the contract alone.â OâNeil v. Ret. Plan for Salaried Emps. of RKO Gen., Inc.,37 F.3d 55
, 59 (2d Cir.
1994) (internal quotation marks omitted). When a contract contains âdefinitive,
particularizedâ language, that language âtakes precedence over expressions of intent
10
that are general, summary, or preliminary.â Rabin v. Mony Life Ins. Co., 387 Fed. Appâx
36, 40 (2d Cir. 2010) (quoting John Hancock Mut. Life Ins. Co. v. Carolina Power & Light Co.,
717 F.2d 664, 669 n.8 (2d Cir. 1983).
As explained above, Gonzalesâs agreement with Agway consisted of the Cover
Letter, Disclosure Statement, and EnergyGuard brochure that she was sent soon after
her enrollment call. 7 The Agreement promised that Gonzales would be charged $0.044
per kWh for her first month of service, and thereafter a âmonthly variable rate, to be
determined at Agwayâs discretion.â Appâx at 767. It described this monthly variable
price as âcompetitive,â id. at 766, and explained that the variable monthly rate would reflect âthe cost of electricity acquired by Agway from all sources (including energy, capacity, settlement, ancillaries), related transmission and distribution charges and other market-related factors, plus all applicable taxes, fees, charges or other assessments and Agwayâs costs, expenses and margins,âid. at 767
. The Agreement cautioned that savings were âNOT guaranteed.âId.
âFor being an Agway electricity customer,â Agway also promised âautomaticallyâ to âinclude the peace of mind and added value ofâ EnergyGuard.Id. at 766
.
Gonzales claims that Agwayâs monthly variable rate violated the terms of the
Agreement. Although she acknowledges that the Agreement allowed Agway to use its
discretion to set the monthly variable rate, she argues that Agwayâs discretion was
limited by its representations that it would charge rates that were âcompetitiveâ and
âbased on market costs,â and that it failed to do so. Appellantâs Br. at 33. Second, she
argues that Agway breached the Agreement by charging customers for the
EnergyGuard service after leading them to believe the service was included at no cost.
7Gonzales does not argue that the exchange recorded on the enrollment call was part of the
Agreement.
11
Id. On review, we conclude that the plain meaning of the Agreementâs terms regarding
how Agway would set the post-promotion variable monthly rate leaves no triable issue
of fact as to whether Agway was in breach under either theory: it was not.
A. Agway was entitled to consider more than its procurement costs when
using its discretion to set monthly variable rates.
As with other types of breach of contract claims, courts in this Circuit evaluate
claims arising from energy services agreements on a case-by-case basis. The dispositive
questions are whether an agreement entitled the energy services provider to use
discretion in setting its rates and, if so, how the agreement cabined that discretion.
See, e.g., Congregation Yetev Lev D'Satmar, Inc. v. Engie Power & Gas, LLC, No. 1:22-cv-
04844-NRM-RER, 2023 WL 4674273, at *3 (E.D.N.Y. July 21, 2023) (âSubsequent cases in
this Circuit with alleged breaches of ESCO contracts have turned on howâif at allâa
contract describes how an ESCO will determine its variable rate.â).
In Richards v. Direct Energy Services, LLC, 915 F.3d 88, 96(2d Cir. 2019), for example, we affirmed the district courtâs grant of summary judgment to an ESCO after the plaintiff sued for breach of contract and related claims. The plaintiff, Richards, had signed an electricity supply agreement with Direct Energy that guaranteed him a fixed rate of $0.0745 per kWh for one year, after which Direct Energy would begin charging a rate that would âbe variable each month at Direct Energyâs discretion.âId. at 94
. The relevant agreement provided that this variable rate âmay be higher or lower each month based upon business and market conditions.âId.
Richards chose to continue his agreement with Direct Energy past the one-year
promotional period, and for three months thereafter he paid its variable rate. Id. at 95.
During those three months, Direct Energyâs rate was consistently $0.0236 per kWh
12
higher than the âStandard Service Rateâ set by Connecticutâs Public Utilities Regulatory
Authority for the stateâs two regulated-rate electricity distribution systems. Id. at 95. 8
In affirming the grant of summary judgment to Direct Energy, we concluded that
the contract unambiguously entitled Direct Energy to consider the objectives reflected
in the recordâ"achiev[ing] a target profit margin, match[ing] competitorsâ prices, and
reduc[ing] customer lossesââand that although Direct Energy was bound to âexercise
[its] discretion in good faith,â Richards had not offered any evidence that it failed to do
so. Id.at 98â99 (internal quotation marks omitted). Accordingly, we held that âDirect Energy did not evade the spirit of the contract or frustrate Richardsâs justified expectationsâ when it exercised its contractually provided âdiscretion to set the variable rate based upon business and market conditions.âId. at 98
(internal quotation marks
omitted).
In Mirkin v. XOOM Energy, LLC, 931 F.3d 173(2d Cir. 2019), on the other hand, we reversed a district courtâs dismissal of breach of contract and other claims against another New-York-operating ESCO: XOOM Energy, LLC (âXOOMâ). There, the relevant agreement did not describe the monthly variable rate as being set according to 8Richards arose in the context of Connecticutâs electricity market, rather than New Yorkâs, see Richards,915 F.3d at 93
, but the regulatory schemes in both states resemble each other closely enough that our reasoning there appropriately bears upon our result here. Connecticutâs electricity market was deregulated in 2000, meaning that while local utilities still âmaintain[ed] monopoly control over electricity distribution systems,â private retail electricity suppliers (such as defendant Direct Energy) could âpiggyback on [local] electricity distribution systemsâ and âsell to consumers at market-based, unregulated rates.âId.
Much like ESCOs in New York, private suppliers in Connecticut were allowed to offer variable prices, promotional rates, or renewably sourced electricity to entice new customers. Seeid.
But the Public Utilities Regulatory Authority (âPURAâ)âConnecticutâs analogue to New Yorkâs Commissionâstill maintained supervisory authority over these suppliers. Seeid.
PURA licensed them, periodically reviewed their licenses, and policed how consumer contracts were worded.Id.
The private suppliersâ rates, however, were not regulated.Id.
13
the ESCOâs discretion. Rather, it stated that the plaintiffs would pay a monthly variable
rate âbased on XOOMâs actual and estimated supply costs which may include but not
be limited to prior period adjustments, inventory and balancing costs.â Id. at 175. We concluded that the plaintiffs had plausibly alleged a breach because both their originally filed complaint and their proposed amended complaint alleged that XOOMâs rates over time âshowed significant upward deviations from the Market Supply Cost and continued to rise even when that cost fell,â despite XOOMâs promise to base its rates on âactual and estimated supply costs.âId. at 177, 175
.
The difference between the contractual language in Mirkin and that in Richards
was âcritical[]â to our decision to reverse in Mirkin. Id.at 178 n.3. While the Mirkinsâ contract ârequired XOOM to base its variable rates on its supply costs . . . the contract in Richards, by its plain terms, imposed no such requirement; the relevant provision there made no mention of procurement costs.âId.
Here, Gonzales argues that her agreement with Agway is more like the
agreement in Mirkin than the one at issue in Richards. 9 More specifically, she argues that
9Gonzales also contends that Richards does not apply here, reasoning that âRichards rejected a
plaintiffâs assertion that, to satisfy its implied duty of good faith and fair dealing, an ESCO must
charge a rate equal to, or lower than, a utilityâs rate,â something Gonzales does not assert here.
Appellantâs Br. at 39, 44. In Gonzalesâs view, Richardsâs applicability is limited to claims that
ESCOsâ rates are capped by incumbent utility rates. We do not read Richards so narrowly.
Richardsâs allegations resembled those at issue here, and in large part relied on evidence that
âthe variable rate stayed constant while procurement costs fluctuated from the winter of 2013â
2014 through August 2015.â Richards, 915 F.3d at 97. Richardsâs argument was thus much broader than Gonzales suggests: Richardsâs claim for breach of the implied covenant of good faith and fair dealing rested on his assertion that âa reasonable consumer would understand [Direct Energyâs] contract language to mean that the variable rate would fluctuate with Direct Energyâs procurement costs.âId.
(cleaned up). Accordingly, our decision turned on our view that the contract allowed Direct Energy to consider various âbusiness and market conditions,â including its own profit margins, when setting its rates, and that these factors would not necessarily fluctuate in parallel with market costs. Seeid.
at 97â98. The same is true here.
14
because â[default] utility rates serve as a reasonable proxy for market costs,â and
because there were âsignificant discrepancies between Defendantâs rates and [default]
utility rates, as well as instances where Defendantâs rates d[id] not rise or fall as market
costs r[o]se and f[e]ll,â Agway must have breached its promise to base its variable rates
on âits procurement costs or other market-related factors.â Appellantâs Br. at 35â36. We
disagree.
First, Gonzalesâs agreement with Agway did not promise that its price-setting
discretion would be limited to its procurement costs. To be sure, Gonzalesâs agreement
with Agway referenced procurement costs when it stated that the variable rate âshall
each month reflect the cost of electricity acquired by Agway from all sources.â Appâx at
767. But procurement costs were only one among several named factors, including
unspecified âmarket-related factorsâ that the Agreement gave Agway âdiscretionâ to
consider when setting its monthly variable rate. Id.; see also Brown v. Agway Energy
Servs., LLC, 822 Fed. Appâx 100, 103 (3d Cir. 2020) (affirming district courtâs dismissal of
breach of contract claims based on substantially similar language in Agwayâs contract).
Unlike in Mirkin, language promising that the monthly variable rate would be based
solely âon [the energy service providerâs] actual and estimated supply costs,â is
nowhere to be found in Gonzalesâs agreement with Agway. Cf. Mirkin, 931 F.3d at 175.
Second, it is not clear to us that the term âmarket-related factorsâ in the
Agreement is synonymous with and limited to market costs such as the cost of
procuring energy. In Richards, for example, we appeared to interpret the similar term
âbusiness and market conditionsâ to embrace considerations like reducing customer
losses, achieving target profit margins, and matching competitorsâ rates. 915 F.3d at 98.
But Gonzalesâs breach of contract claim would fail even if we were to agree that
Agwayâs discretion to consider âmarket-related factorsâ allowed it only to consider
15
âmarket costs,â because the Agreement also expressly permitted Agway to consider its
âcosts, expenses and marginsâ when setting prices. Appâx at 767.
Gonzales does not argue that Agway considered factors other than its
procurement costs, market-related factors, and its costs, expenses, and margins when
setting its variable rates. Unlike the defendant in Mirkin, Agway has pointed to several
factors expressly listed in the Agreement that can explain the differences between
Agwayâs rates and the cost of obtaining electricity from the default utility during the
relevant period. Compare Appelleeâs Br. at 5, and Appâx 775â78, with Mirkin, 931 F.3d at
177 (explaining that XOOM âfailed, in its briefs and at oral argument, to cast doubt on
the plausibility of [the Mirkinsâ] allegationsâ by explaining the âsubstantial deviationsâ
between its rates and the Market Supply Cost).
In sum, the plain language of the Agreement permitted Agway to consider
factors beyond its procurement costs when setting its monthly variable rates.
Accordingly, no genuine dispute of material fact remains as to whether Agway
breached its obligations to Gonzales when it set its rates based on factors like its costs,
expenses, and margins.
B. The Agreement entitled Agway to include the cost of EnergyGuard in its
monthly variable rate.
As explained above, Agway was entitled to consider its "costs, expenses and
margins,â when setting rates, as long as it considered those factors in good faith. Appâx
at 767; Richards, 915 F.3d at 99. Accordingly, it was entitled to include the cost of
providing its EnergyGuard program in its monthly variable rate.
Gonzales argues otherwise, contending that the Agreement bars any charge for
the EnergyGuard service, whether disaggregated or rolled into the final electricity
charge, because the Agreement implies that EnergyGuard will be provided for free.
Appellantâs Br. at 48â51. In urging this approach, she relies principally on the Cover
16
Letter, which states, âFor being an Agway electricity customer, we also include the
peace of mind and added value of Agway Energy Services EnergyGuard Repair
Program.â 10 Appâx at 766. Gonzales also stresses Agwayâs representation that
EnergyGuard would be included âautomaticallyâ and the fact that EnergyGuard is not
included by name in the list of factors that Agway is entitled to consider when setting
its variable rate. Appellantâs Br. at 49â50.
We read the Agreement differently. The plain terms of the Cover Letter say only
that EnergyGuard is included with Agwayâs services. The attached EnergyGuard
brochure, too, says only that Agway customers âautomatically receive all the benefits
ofâ EnergyGuard. Appâx at 769. Nothing in the Agreement promised that Agway
would absorb the cost of EnergyGuard, or that the cost of EnergyGuard was not among
the âcosts, expenses and marginsâ that Agway explicitly stated it would consider in
setting the variable monthly rate. See id. at 767; see also Brown, 822 Fed. Appâx at 103
(âFurther, the provision makes clear that Agway can consider its own âcosts, expenses,
and marginsâ in setting prices. One obvious cost is Agwayâs EnergyGuard service.â).
Gonzales urges that, even if Agway was permitted to charge in some way for
EnergyGuard, Agwayâs âvariable rate could only include an amount reflective of
EnergyGuardâs actual costs.â Appellantâs Br. at 50â51. Again, Gonzales points to
nothing in the Agreement or our precedent that supports this contention. For the
reasons already stated, Agwayâs âdiscretionâ to set its variable monthly rate based on,
among other factors, its âcosts, expenses and margins,â allowed it to charge some
10Gonzales urges that her interpretation is further supported by a proposed script for customer
service representatives (produced by Agway in response to document requests during the
Commissionâs proceedings). She does not suggest, however, that this proposed script was part
of the contract she had with Agway, nor that any Agway representative ever read this script to
her. We therefore have no reason to consider it.
17
amount beyond its actual costs to operate EnergyGuard, so long as it exercised that
discretion in good faith. Appâx at 767; see Richards, 915 F.3d at 99.
C. Gonzales has not raised a triable issue of fact as to whether Agway
exercised its discretion in bad faith.
While Gonzales appears to argue that Agway acted in bad faith when it included
in its rates what she terms âan exorbitant charge for EnergyGuard, unrelated to its
actual costs,â Appellantâs Br. at 51, she has failed to raise a triable issue of fact that it
acted in bad faith.
In support of her argument, Gonzales points to the proffered testimony of an
expert witness, Dr. Frank Felder. Id. In his expert report, Dr. Felder calculated the
âvalueâ of EnergyGuard to customers and compared it with the cost of EnergyGuard
according to one of Agwayâs experts. Appâx at 510â11. Dr. Felder then subtracted
EnergyGuardâs purported value from his previous âovercharge calculations,â which
were based on comparisons between the cost of electricity from Agway and the cost of
electricity from default utilities. Id. at 511. But Dr. Felder calculated these
âovercharge[s]â based on his subjective and unsupported view of what a âreasonable
marginâ would have been. See id. at 347; 512.
The district court concluded that Dr. Felderâs report was inadmissible under
Federal Rule of Evidence 702, because his conclusions about the overcharges were
based on âunreliable methodology and insufficient dataâânamely, his subjective views
on the reasonableness of margins and the unsupported contention âthat the proper
comparison for [Agway's] variable rate is solely the rates of the incumbent utilities.â
Martinez, 2022 WL 306437, at *14.
It was not âmanifestly erroneousâ for the district court to exclude Dr. Felderâs
report. Amorgianos v. Natâl R.R. Passenger Corp., 303 F.3d 256, 265 (2d Cir. 2002) (internal
quotation marks omitted). As explained above and below, the proffered comparisons
18
between Agwayâs prices and those of the default utilities are legally insufficientâ
without more, and in light of the Agreementâs express termsâto raise a triable issue of
fact as to Gonzalesâs breach of contract and GBL claims. And contrary to Gonzalesâs
argument that the EnergyGuard-related portions of Dr. Felderâs report should not have
been excluded because they âha[d] nothing to do with [default] utility rates,â
Appellantâs Br. at 54, Dr. Felder calculated the âvalueâ of EnergyGuard for the specific
purpose of subtracting that number from his legally insufficient overcharge
calculations. Appâx at 511. It was not an abuse of discretion for the district court to
exclude his EnergyGuard-related calculations with the rest of the report.
Gonzales does not point to any other evidence that would raise a triable issue of
fact as to whether Agway exercised its discretion in bad faith. The same was true in
Richards, where we concluded that the plaintiff had not raised a triable issue of fact as to
bad faith because he merely argued that prices were âtoo highâ without providing
any evidence that they were any higher than competing ESCOsâ rates. 915 F.3d at 99. 11 Indeed, the language of the Agreement between Gonzales and Agway makes this case clearer than Richards. The contract at issue in Richards did not define âbusiness and market conditions,â leading Judge Pooler to express the view, in her partial dissent, that 11Richards interpreted and applied the analogous implied covenant of good faith and fair dealing that arises under Connecticut law. Much as it does under New York law, Connecticutâs implied covenant of good faith and fair dealing attaches to every contract and ârequires that neither party do anything that will injure the right of the other to receive the benefits of the agreement.â Richards,915 F.3d at 97
(internal quotation marks and alterations omitted) (quoting Renaissance Mgmt. Co. v. Conn. Hous. Fin. Auth.,281 Conn. 227, 240
(2007)). To prevail on a claim for breach under Connecticut law, the plaintiff must show that the defendantâs âallegedly wrongful acts were âtaken in bad faith.ââId.
(quoting De La Concha of Hartford, Inc. v. Aetna Life Ins. Co.,269 Conn. 424, 433
(2004). This âin general implies both actual or constructive fraud, or a design to mislead or deceive another, or a neglect or refusal to fulfill some duty or some contractual obligation, not prompted by an honest mistake as to oneâs rights or duties, but by some interested or sinister motive.âId.
(internal quotation marks omitted).
19
a reasonable customer could interpret the term to include only âthose conditions that
affect Direct Energyâs costs of providing electricity,â such as âfixed costs of labor,
facilities, legal representation . . . and the more variable cost of purchasing electricity
and electricity derivatives. Id. at 111 (Pooler, J., dissenting in part). Based on evidence
that Direct Energy âraised variable-rate prices to recoup anticipated losses among fixed-
rate customers, and . . . smoothed variable-rate prices so that customers would not
notice how high they were getting,â Judge Pooler saw a triable issue of fact as to
âwhether Direct Energyâs reasons [for setting its variable rate] amounted to bad faith or
a breach of the contract given the letter and spirit of the contract.â Id. at 112.
Here, on the other hand, Agwayâs contract with Gonzales expressly stated that
Agway could consider its âcosts, expenses and marginsâ when setting its rates. Appâx at
767. Further, Agway specified that â[s]avings are NOT guaranteedâ and made no
representations that its prices would always be lower than those of the incumbent
utilities, for example. Id. Agway (like Direct Energy) provided âexactly what [Gonzales]
bargained for: after paying a fixed rate below the [default utility rate] for a fixed time,
[Gonzales] would pay a variable rate set at [Agwayâs] discretion.â See Richards, 915 F.3d
at 99. In doing so, it did not breach its contract.
D. Agwayâs representation that its rate would be âcompetitiveâ does not alter
our analysis.
Gonzales also argues that Agway breached the Agreement by failing to honor a
promise to provide âcompetitiveâ rates. Appellantâs Br. at 35. In support, she relies on
the same information discussed above: price comparisons that show âsharp
discrepancies between Defendantâs rates and rates charged by [default] utilitiesâ during
Gonzalesâs two-year enrollment period. Id. She contends that the incumbent utilities are
Agwayâs main competitors, and accordingly suggests that consistently unfavorable
comparison of Agwayâs unregulated rates with incumbent utility rates suffices to
20
establish that Agway breached the Agreement by setting rates that were not
âcompetitive.â Id. at 35â36.
We are not persuaded. First, âcompetitiveâ is a broad and general term that is
not defined in the Agreement. See Appâx at 766â70. The portions of the Agreement
listing factors that Agway may consider when exercising its rate-setting discretion, on
the other hand, are significantly more specific. Under âfundamental rule[s] of contract
construction . . . specific words will limit the meaning of general words if it appears
from the whole agreement that the partiesâ purpose was directed solely toward the
matter to which the specific words or clause relate.â Global Reinsurance Corp. of Am. v.
Century Indemnity Co., 22 F.4th 83, 97 n.7 (2d Cir. 2021) (internal quotation marks omitted); see also Lockheed Martin Corp.,639 F.3d at 69
(âIf the document as a whole
makes clear the partiesâ over-all intention, courts examining isolated provisions should
then choose that construction which will carry out the plain purpose and object of the
agreement.â) (internal quotation marks omitted and alteration adopted).
Here, the whole agreement between Agway and Gonzales makes it apparent that
the parties intended to contract for energy services on financial terms governed by the
more specific language giving Agway discretion to set prices based on listed factors. See
Appâx at 767. Indeed, Gonzales has not explained what she understands âcompetitiveâ
to mean. Without a satisfactory definition of âcompetitive,â any contractual promise to
charge a competitive rate lacks the definiteness that New York law requires to make it
enforceable. Cf. Gutkowski v. Steinbrenner, 680 F. Supp. 2d 602, 611â12 (S.D.N.Y. 2010)
(collecting cases holding that vague and generalized promises like those for âfair
compensation,â âsubstantial income,â or âmarket rateâ are insufficiently definite).
Second, even if we agreed with Gonzales that the Agreement promised a
âcompetitiveâ rate, it is not obvious to us which energy services companies Agway was
promising to compete against when setting its rates. Gonzales argues that the
21
incumbent utilities provide the proper comparators. Appellantâs Br. at 35. Agway
argues that it should be understood as competing against the other ESCOsâ
particularly because ESCOs are regulated differently than incumbent utilities.
Appelleeâs Br. at 5â7. The plausibility of each interpretation serves only to underscore
the vagueness of the reference to âcompetitiveâ rates.
Third, Agway presented expert evidence comparing its variable rates to rates
offered by other ESCOs in territories where Agway operated, for each quarter from
2014 to 2019. This comparison showed that in ninety-eight percent of the surveyed
periods, Agwayâs variable rate was lower than the median variable rate offered by other
ESCOs for electricity alone (without any additional energy-related product like
EnergyGuard). Accordingly, Gonzales cannot argue that Agway failed to set rates that
were competitive with other ESCOs. Instead, her counsel emphasized at oral argument
that Agwayâs rates were âsixty percent higherâ than those of the incumbent utility. Oral
Arg. Audio at 50:41â45. According to Gonzalesâs complaint, however, Agwayâs rate was
not consistently sixty percent higher than Central Hudsonâs during the Agreement
period; rather, it varied between 0.3145% and 134.6939% higher than Central Hudsonâs
rate during that time.
Taking the above points together, we conclude that Gonzales failed to raise a
triable issue of fact as to whether Agway made an enforceable promise as to the
competitiveness of its rate levels.
We do not suggest, however, that energy services companies have carte blanche
to charge their customers any rate they wish, so long as they reserve rate-setting
discretion in their contracts. As discussed above, and as we have held before, energy
services companies must exercise their rate-setting discretion in âgood faith.â Richards,
915 F.3d at 99.
22
Energy services companies also remain accountable to the Commission. Notably,
around the same time that Gonzales was contracting with Agway for energy services,
the Commission acknowledged that the New York retail energy market was ânot
providing sufficient competition or innovation to properly serve consumers,â and that
[c]ommodity price differentiation has not worked.â Notice of Evidentiary and Collaborative
Tracks and Deadline for Initial Testimony and Exhibits, at 3, State of N.Y. Pub. Serv.
Commân, Case 15-M-0127, et al. (issued December 2, 2016). It initiated a multi-year
process to re-evaluate the market, after which the Commission issued an order that
prohibited ESCOs from âoffering variable-rate, commodity-only service except where
the offering includes guaranteed savingsâ over incumbent utilities on a year-over-year
basis. Appâx at 1036, 1072â75 (Commissionâs Dec. 2019 Order). The 2019 Order included
a few exceptions, including one that provided Agway, by name, a âlimited
opportunityâ to continue offering variable-rate service without guaranteed savings, in
light of âthe specific, credible evidence Agway submitted regarding the energy-related
value of [EnergyGuard].â Id. at 1056. 12
* * *
In summary, the Agreementâs language leaves no doubt that Agwayâs pricing
decisions were permissible. Gonzales has not established a breach of contract by
showing that Agway considered its costs, margins, and expensesâincluding the costs
of (and profits from) EnergyGuardâin setting its monthly variable rate, nor by showing
12Gonzales argues that the Commissionâs 2019 Order bears on her claims because it reflects a
public policy judgment that ESCOs like Agway must compete againstâand guarantee savings
overâdefault utilities. Appellantâs Br. at 16â17, 46â47. This argument fails for two simple
reasons. First, such a public policy did not prevail until the Commission announced its new
ESCO rules in 2019âmore than three years after Gonzales contracted with Agway. Second, any
public policy that the 2019 Order might have communicated did not extend to Agway, which
was expressly exempted from the new guaranteed savings requirement. Appâx at 1056.
23
that Agway failed to charge rates comparable to those charged by the incumbent local
utilities, rather than other ESCOs. As a matter of law, the Agreementâs language dooms
these theories. The district court therefore correctly granted summary judgment to
Agway. See Topps, 526 F.3d at 68 (summary judgment is appropriate if contractual
language is âwholly unambiguousâ). Indeed, a contrary result would risk turning
courts into rate-setting agencies treading on the Commissionâs mandate, an untenable
outcome.
II. GBL claims
Section 349 of New Yorkâs GBL outlaws â[d]eceptive acts or practices in the
conduct of any business, trade or commerce or in the furnishing of any service in this
state.â N.Y. Gen. Bus. L. § 349(a). Section 349-d specifies that â[n]o person who sells or offers for sale any energy services for, or on behalf of, an ESCO shall engage in any deceptive acts or practices in the marketing of energy services.âId.
§ 349-d(3). âTo state a claim for a § 349 violation, âa plaintiff must allege that a defendant has engaged in (1) consumer-oriented conduct that is (2) materially misleading and that (3) plaintiff suffered injury as a result of the allegedly deceptive act or practice.ââ Nickâs Garage, Inc. v. Progressive Cas. Ins. Co.,875 F.3d 107, 124
(2d Cir. 2017) (quoting City of New York v. Smokes-Spirits.com, Inc.,12 N.Y.3d 616, 621
(2009)). ââWhether a representation or an omission, the deceptive practice must be likely to mislead a reasonable consumer acting reasonably under the circumstances.ââId.
(quoting Stutman v. Chem. Bank,95 N.Y.2d 24, 29
(2000)).
Gonzales argues that issues of fact remain as to whether Agway engaged in
deceptive practices, asserting that (1) Agway falsely represented that its variable rate
would be competitive and based on market costs, and (2) Agway charged for
EnergyGuard even though statements in the Cover Letter and enrollment call, along
24
with the absence of EnergyGuard from the definition of Agwayâs variable rate, can all
be construed to mean that EnergyGuard would be provided free of charge.
But having ruled above that the Agreement unambiguously permitted Agway to
exercise its discretion to incorporate its costs, expenses, and margins into its monthly
variable rate, we also find no triable issue of fact as to whether the Agreementâs
language would âbe likely to mislead a reasonable consumerâ on these two issues. See
id. Therefore, we affirm the grant of summary judgment to Agway as to Gonzalesâs GBL
claims.
CONCLUSION
For the foregoing reasons, the district courtâs judgment is AFFIRMED. 13
13Because we affirm the grant of summary judgment to Agway on all of Gonzalesâs claims, we
also affirm the district courtâs dismissal of Gonzalesâs class certification motions as moot.
Agway argues, without having cross-appealed, that the district court erred in initially granting
class certification to the New York subclass and proposes that Martinezâas executor of his
motherâs estateâis not an adequate class representative in any event. Without a conditional
cross-appeal, however, an appellee âmay not advance a theory that challenges some aspect of
the lower courtâs judgment.â See Pacific Capital Bank, N.A. v. Connecticut, 542 F.3d 341, 349 (2d
Cir. 2008). In any case, because we hold that none of Gonzalesâs claims survives summary
judgment, Agwayâs arguments regarding class certification are moot.
25