Hood v. American Auto Care
Citation21 F.4th 1216
Date Filed2021-12-28
Docket20-1157
Cited43 times
StatusPublished
Full Opinion (html_with_citations)
Appellate Case: 20-1157 Document: 010110624751 Date Filed: 12/28/2021 Page: 1
FILED
United States Court of Appeals
PUBLISH Tenth Circuit
UNITED STATES COURT OF APPEALS December 28, 2021
Christopher M. Wolpert
FOR THE TENTH CIRCUIT Clerk of Court
_________________________________
ALEXANDER HOOD, on behalf of
himself and all similarly situated persons,
Plaintiff - Appellant,
v. No. 20-1157
AMERICAN AUTO CARE, LLC, a
Florida limited liability company;
BEACON FINANCIAL SOLUTIONS,
LLC, a Florida limited liability company;
JESSIE BRITT, an individual; KYLIE
BRITT, an individual; DAVID
GLENWINKEL, an individual; ROYAL
ADMINISTRATION SERVICES, INC., a
Florida corporation; CARGUARD
ADMINISTRATION INC., a Kansas
corporation; MATRIX WARRANTY
SOLUTIONS, INC., a Nevada corporation,
d/b/a Element Protection Plans; EGV
COMPANIES, INC., a Delaware
corporation, d/b/a Omega Auto Care,
Defendants - Appellees.
_________________________________
Appeal from the United States District Court
for the District of Colorado
(D.C. No. 1:18-CV-02807-PAB-SKC)
_________________________________
Jennifer Bennett (Neil K. Sawhney with her on the briefs), Gupta Wessler PLLC, San
Francisco, California, for the Appellant.
John L. Skari Jr., Hassan + Cables, LLC, Boulder, Colorado (Brian E. McGovern,
McCarthy Leonard & Kaemmerer, L.C., Town & Country, Missouri; Jeff Whitfield,
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Caitlyn Hubbard, Kelly Hart & Hallman LLP, Fort Worth, Texas, with him on the brief)
for Appellees.
_________________________________
Before HARTZ, PHILLIPS, and McHUGH, Circuit Judges.
_________________________________
HARTZ, Circuit Judge.
_________________________________
American Auto Care (AAC), a Florida limited liability company whose sole
office is in Florida, sells vehicle service contracts that provide vehicle owners with
extended warranties after the manufacturerâs warranty expires. Alexander Hood, a
Colorado resident, appeals the dismissal for lack of personal jurisdiction of his
putative class-action claim against AAC in the United States District Court for the
District of Colorado.1 We reverse, following the Supreme Courtâs recent decision in
Ford Motor Co. v. Montana Eighth Judicial District Court, 141 S. Ct. 1017 (2021),
which was handed down after the district-court judgment.
I. BACKGROUND
Mr. Hoodâs complaint alleges that AAC violated the Telephone Consumer
Protection Act (TCPA) and invaded Mr. Hoodâs and the putative class membersâ
privacy by directing unwanted automated calls to their cell phones without consent.
1
AAC is wholly owned by Beacon Financial Services, LLC (BFS), whose
owners are residents of Florida and California. Mr. Hoodâs complaint names several
defendants besides AAC, including BFS and its owners and four corporations (none a
citizen of Colorado) that provide the vehicle service contracts sold by AAC. The only
issue before us is jurisdiction over AAC, which the district court concluded was
improper, therefore also foreclosing jurisdiction over the other defendants, for which
personal jurisdiction was derivative of personal jurisdiction over AAC.
2
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See 47 U.S.C. § 227(b)(1)(A)(iii) (âIt shall be unlawful for any person within the United States . . . to make any call . . . using any automatic telephone dialing system or an artificial or prerecorded voice . . . to any telephone number assigned to a . . . cellular telephone service . . . .â); Barr v. Am. Assân of Pol. Consultants, Inc.,140 S. Ct. 2335, 2344
(2020) (the TCPA protects consumers from ânuisance and
privacy invasionâ by prohibiting âalmost all robocalls to cell phonesâ (internal
quotation marks omitted)).
Shortly after purchasing a used car, Mr. Hood began receiving prerecorded
calls to his cell phone claiming that his car warranty was about to expire and offering
to sell him an extended warranty. Although he was then residing in Colorado, the
calls came from numbers with a Vermont area code. He had previously lived in
Vermont, and his cell phone number had a Vermont area code. Mr. Hood was able to
trace one such call to AAC. The complaint alleges that AAC âuse[s] telemarketing to
sell vehicle service contracts . . . nationwide, including in Colorado by calling
Colorado phone numbers.â Aplt. App. at 19.
Several defendants moved to dismiss the case for lack of personal jurisdiction
under Federal Rule of Civil Procedure 12(b)(2). After reviewing the complaint and
the partiesâ arguments and affidavits, the district court granted the motions. Although
it determined that Mr. Hood had alleged sufficient facts to establish that AAC
purposefully directs telemarketing at Colorado, it held that the call to Mr. Hoodâs
Vermont phone number did not arise out of, or relate to, AACâs calls to Colorado
phone numbers. In light of Ford, however, the dismissal cannot stand. So long as
3
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AACâs marketing in Colorado was essentially the same as its marketing in Vermont,
the telemarketing calls to Mr. Hood related to AACâs marketing in Colorado.
II. DISCUSSION
âWhen, as here, personal jurisdiction is found wanting on the basis of the
complaint and affidavits, our review of the district courtâs dismissal is de novo,
taking as true all [well-pleaded] . . . facts alleged in plaintiffsâ complaint.â Dudnikov
v. Chalk & Vermilion Fine Arts, Inc., 514 F.3d 1063, 1070(10th Cir. 2008) (citation omitted). At this stage of litigation, plaintiffs need only make a prima facie showing of personal jurisdiction. Seeid.
We resolve in the plaintiffâs favor any factual disputes arising from the complaint and the partiesâ affidavits. Seeid.
Personal jurisdiction over nonresident defendants is proper if an applicable
statute authorizes service of process and if the exercise of jurisdiction comports with
constitutional due process. See id.As the parties agree, the TCPA does not address service of process but the Federal Rules of Civil Procedure incorporate the Colorado long-arm statute, see Fed. R. Civ. P. 4(k)(1)(A) (service of process establishes personal jurisdiction in federal courts over defendants âsubject to the jurisdiction of a court of general jurisdiction in the state where the district court is locatedâ), which confers personal jurisdiction to the extent permitted by the United States Constitution, see Dudnikov,514 F.3d at 1070
. Thus, the statutory and constitutional requirements merge and we must assess only whether Colorado jurisdiction over this claim would be consistent with due process. Seeid.
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The Fourteenth Amendmentâs Due Process Clause limits the jurisdiction of a
state court over a nonresident defendant by requiring that it have âcertain minimum
contactsâ with the forum State to assure âthat the maintenance of the suit does not
offend traditional notions of fair play and substantial justice.â Intâl Shoe Co. v.
Washington, 326 U.S. 310, 316(1945) (internal quotation marks omitted). Put another way, the contacts with the forum State must be sufficient to âmake it reasonable, in the context of our federal system of government, to require the [defendant] to defend the particular suit which is brought there.âId. at 317
.
The Supreme Court has distinguished between two types of personal
jurisdiction: general and specific. See Daimler AG v. Bauman, 571 U.S. 117, 126â27 (2014). A state court can exercise general jurisdiction over any claims against defendants who are âessentially at homeâ there,id. at 127
(internal quotation marks omitted), as when an individual is domiciled in the State or a corporation is incorporated or has its principal place of business there, see Ford,141 S. Ct. at 1024
. The parties agree that general jurisdiction in Colorado is not at issue because AAC is a Florida company. But specific jurisdiction is proper if there is âan affiliation between the forum and the underlying controversy, principally, an activity or an occurrence that takes place in the forum State and is therefore subject to the Stateâs regulation.â Bristol-Myers Squibb Co. v. Superior Ct. of Cal., S.F. Cnty.,137 S. Ct. 1773, 1780
(2017) (brackets and internal quotation marks omitted).
The requirements for specific jurisdiction âderive from and reflect two sets of
valuesâtreating defendants fairly and protecting âinterstate federalism,ââ which is
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the component of federalism doctrine that concerns the relative powers of the several
States. Ford, 141 S. Ct. at 1025(quoting World-Wide Volkswagen Corp. v. Woodson,444 U.S. 286, 293
(1980)). First, fairness to defendants requires that a State exercise jurisdiction over a company only if the company âexercises the privilege of conducting activities within a stateâthus enjoying the benefits and protection of its laws.âId.
(brackets and internal quotation marks omitted). The contours of the doctrine promote fairness by âprovid[ing] [a] defendant[] with fair warningâ knowledge that a particular activity may subject it to the jurisdiction of a foreign sovereign,âid.
(original brackets and internal quotation marks omitted), so it can take protective measures, such as charging more to customers in a State, procuring insurance, or avoiding certain activities in a State, see World-Wide Volkswagen Corp.,444 U.S. at 297
). Second, principles of interstate federalism, which recognize
that â[t]he sovereignty of each State implies a limitation on the sovereignty of all its
sister States,â protect defendants from âthe coercive power of a State that may have
little legitimate interest in the claims in question.â Bristol-Myers Squibb, 137 S. Ct.
at 1780â81 (ellipsis, original brackets, and internal quotation marks omitted).
To determine when specific jurisdiction is properly exercised, courts are to
assess two requirements: (1) that the defendant has âpurposefully directed [its]
activities at residents of the forum,â and (2) that the suit âarise out of or relate to
those activities.â Burger King Corp. v. Rudzewicz, 471 U.S. 462, 472 (1985) (internal
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quotation marks omitted); see Bristol-Myers, 137 S. Ct. at 1780.2 But even when both
requirements are satisfied, the Supreme Court has indicated that the defendant can
still escape jurisdiction by establishing that it would be incompatible with traditional
notions of fair play and substantial justice. See Burger King 471 U.S. at 476â77
(noting that a defendant âmust present a compelling case that the presence of some
other considerations would render jurisdiction unreasonableâ).
AAC argues (1) that purposeful direction must be shown by suit-related
contactsâso its calls to Colorado residents at Colorado phone numbers cannot
support personal jurisdiction for Mr. Hoodâs claim based on a call to a Vermont
phone number; (2) that the second requirement contemplates a causal connection
between a defendantâs forum contacts and the suitâbut its calls to Colorado phone
numbers did not give rise to its call to Mr. Hoodâs Vermont phone number; and (3)
that subjecting it to burdensome litigation in Colorado, where its contacts are weak,
would violate traditional notions of fair play and substantial justice.
2
The first requirement is also commonly formulated as the defendant must
have âavailed [itself] of the privilege of conducting businessâ in the forum. Burger
King, 471 U.S. at 476. Both formulations are intended to capture the same concept, although the context may suggest the advantage of one formulation or the other in advancing the analysis. See, e.g., Dudnikov,514 F.3d at 1071
(âIn the tort context, we often ask whether the nonresident defendant âpurposefully directedâ its activities at the forum state; in contract cases, meanwhile, we sometimes ask whether the defendant âpurposefully availedâ itself of the privilege of conducting activities or consummating a transaction in the forum state.â). Both share the âaim of . . . ensur[ing] that an out-of-state defendant is not bound to appear to account for merely random, fortuitous, or attenuated contacts with the forum state.âId.
(internal quotation marks omitted); see also Old Republic Ins. Co. v. Contâl Motors, Inc.,877 F.3d 895
, 904 n.11 (10th Cir. 2017).
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Each argument fails. The argument regarding âpurposeful directionââthe first
requirementâis implicitly rejected by Ford, and the argument regarding âarise out of
or relate toââ the second requirementâis explicitly rejected. For ease of exposition,
we begin by discussing the second requirement. We also determine that AAC has not
shown a violation of traditional notions of fair play and substantial justice.
A. Relationship Between the Claim and Forum Contacts
The test for satisfying the second requirement is whether the plaintiffâs claims
âarise out of or relate to . . . activitiesâ that the defendant purposefully directed at
residents of the forum. Burger King, 471 U.S. at 472 (internal quotation marks
omitted). AAC interprets that language as requiring a causal connection between the
plaintiffâs claims and the defendantâs activities purposefully directed at forum
residents. The district court agreed. Although it found that AAC purposefully
directed telemarketing at Colorado residents, it concluded that there was âan
insufficient connection between the forum and the underlying controversyâa phone
call to a Vermont area codeâto allow the Court to exercise specific jurisdiction
here.â Order at 8 (internal quotation marks omitted).
We need not decide whether the district courtâs analysis would have been
correct under the law established at the time of its judgment. What we can say is that
after that judgment the Supreme Court made clear that a causal connection is not
required. Ford considered two similar lawsuits in Montana and Minnesota. One suit
alleged that a Montana resident was killed near her home as the result of a
malfunction in the Ford she was driving. See Ford, 141 S. Ct. at 1023. The other
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alleged that a Minnesota resident was badly injured because of a Ford defect while a
passenger on a trip in Minnesota. See id.Ford argued that because neither vehicle was designed, manufactured, or first sold in the State where the accident occurred, Ford was not subject to specific jurisdiction in either forum State. Seeid. at 1026
. It acknowledged that it purposefully availed itself of both markets through extensive advertising and (through its dealerships) maintaining, repairing, and selling vehiclesâincluding the models at issue. Seeid. at 1026, 1028
. But it contended that the plaintiffsâ claims did not arise out of or relate to those activities because the specific cars involved were not first sold there, having entered the forum States only after resale or an ownerâs relocation. Seeid.
at 1022â23. It insisted that â[j]urisdiction attaches only if the defendantâs forum conduct gave rise to the plaintiffâs claims.âId. at 1026
(internal quotation marks omitted).
Although the Supreme Court agreed that âarise out ofâ is a causal test, it
distinguished that language from the ârelate toâ component of the second
requirement. It explained:
None of our precedents has suggested that only a strict causal relationship
between the defendantâs in-state activity and the litigation will do. . . .
[O]ur most common formulation of the rule demands that the suit âarise out
of or relate to the defendantâs contacts with the forum.â The first half of
that standard asks about causation; but the back half, after the âor,â
contemplates that some relationships will support jurisdiction without a
causal showing. That does not mean anything goes. In the sphere of specific
jurisdiction, the phrase ârelate toâ incorporates real limits, as it must to
adequately protect defendants foreign to a forum.
Id. at 1026 (citations omitted). The Court refrained from elaborating further on
relatedness. But Ford said enough for our purposes.
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The Court noted that it had repeatedly endorsed in dicta the proposition that
specific jurisdiction arises when a defendant âserves a market for a product in the
forum State and the product malfunctions there.â Id. at 1027. The proposition was first expressed in World-Wide Volkswagen. Two New York residents purchased a car in New York and had an accident while driving through Oklahoma on their way to their new home in Arizona. See World-Wide Volkswagen,444 U.S. at 288
. They filed suit in Oklahoma against the manufacturer, importer, regional distributor, and retailer. Seeid.
The distributor and retailer challenged jurisdiction because they did business exclusively in the New York metropolitan area and never sold any cars in Oklahoma. Seeid.
at 288â89. The Court held that there was no basis for Oklahoma
jurisdiction over the retailer and distributor, but it was careful to distinguish the
manufacturer, which was subject to specific jurisdiction in Oklahoma:
[I]f the sale of a product of a manufacturer or distributor such as Audi or
Volkswagen is not simply an isolated occurrence, but arises from the efforts
of the manufacturer or distributor to serve, directly or indirectly, the
market for its product in other States, it is not unreasonable to subject it to
suit in one of those States if its allegedly defective merchandise has there
been the source of injury to its owner or to others.
Id. at 297(emphasis added). Or, as Ford restated the proposition: â[I]f Audi and Volkswagenâs business deliberately extended into Oklahoma (among other States), then Oklahomaâs courts could hold the companies accountable for a carâs catching fire thereâeven though the vehicle had been designed and made overseas and sold in New York.â Ford,141 S. Ct. at 1027
; see also Goodyear Dunlop Tires Operations, S.A. v. Brown,564 U.S. 915, 927
(2011) (quoting above World-Wide Volkswagen
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passage to support the proposition that the â[f]low of a manufacturerâs products into
the forum . . . may bolster an affiliation germane to specific jurisdictionâ when the
product causes injury there); Daimler, 571 U.S. at 127 n.5 (similar).
In keeping with this longstanding view, the Ford Court held that there was a
âstrong relationshipâ between Ford, the forum States, and the accidents there because
evidence of advertising, sales, and service showed that for many years Ford had
âsystematically served a market in Montana and Minnesota for the very vehicles that
the plaintiffs allege malfunctioned and injured them in those States.â Ford, 141 S. Ct.
at 1028(internal quotation marks omitted). We understand Ford to adopt the proposition that the forum State can exercise personal jurisdiction over an out-of- state defendant that has injured a resident plaintiff in the forum State if (1) the defendant has purposefully directed activity to market a product or service at residents of the forum State and (2) the plaintiffâs claim arises from essentially the same type of activity, even if the activity that gave rise to the claim was not directed at forum residents. In that circumstance, we say that the activity giving rise to the claim ârelatesâ to the defendantâs activity in the forum State. Seeid.
at 1028â29 &
n.5.
Applying that proposition here, we conclude that Colorado can exercise
jurisdiction over Mr. Hoodâs claim against AAC. Even if AACâs call to Mr. Hood
was not a direct result of its telemarketing efforts directed at Colorado,3 Mr. Hood
3
We are assuming that AACâs call to Mr. Hood was a direct result of its
efforts to call a resident of Vermont, not Colorado. But on the present record it is
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was still injured there by activity essentially identical to activity that AAC directs at
Colorado residents. If AAC places telemarketing calls to sell service contracts to
Vermont and Colorado residents alike, it does not matter that they called Mr. Hood
from a list of apparent Vermont residents rather than a list of apparent Colorado
residents. We might not apply that proposition if there was a substantial relevant
difference between calls placed to residents of the two states.4 See id. at 1028
(âContrast a case, which we do not address, in which Ford marketed the models in
only a different State or region.â). But here Mr. Hood alleged that other Colorado
residents received the same type of solicitation call that he did.
This result is consistent with the due-process values reflected in specific-
jurisdiction doctrine. See id.at 1029â30. AAC is treated fairly because it is already on notice that it can be sued in Colorado, where it sells service plans via telemarketing. See World-Wide Volkswagen,444 U.S. at 297
(a company that
âpurposefully avails itself of the privilege of conducting activities within the forum
State . . . has clear notice that it is subject to suit thereâ (citations and internal
quotation marks omitted)). It can therefore take steps to âalleviate the risk of
burdensome litigationâ by imposing a surcharge for Colorado customers, restricting
unclear how much AAC knew about Mr. Hood. It apparently knew the model year of
his cars and that their warranty was expiring. Perhaps it also knew where those cars
were registered and Mr. Hoodâs address.
4
Say, suit against AAC were based on the failure of the telemarketer to make
disclosures required by Colorado law, but not by Vermont law. If AAC telemarketers
made the disclosures when calling Colorado phone numbers, we would have a
different case.
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the type of business it does in Colorado, or by choosing not to place telemarketing
calls to Colorado phone numbers at all. Id.And the result harmonizes with principles of interstate federalism. See Ford,141 S. Ct. at 1025, 1030
. A State has âsignificant interestsâ in âproviding [its] residents with a convenient forum for redressing injuries inflicted by out-of-state actors, as well as enforcing [its] own safety regulations.âId. at 1030
(internal quotation marks omitted).
AACâs attempts to distinguish Ford are unpersuasive. First, it points out that
although the relatedness inquiry does not require causation, the Court still stated,
âThat does not mean anything goes.â Id. at 1026. But AAC does not explain how the
nature of the relationship between its calls to Colorado and Mr. Hoodâs claim is
meaningfully different from the relationship between the forum contacts and the
claims in Ford. At oral argument AACâs counsel emphasized that the relationship
between Fordâs forum contacts and the accidents was stronger because they involved
the very model of vehicle that Ford sold into the forum States. By contrast, he
continued, AACâs Colorado contacts do not include the âvery activityâ at issue
hereâcalling Vermont phone numbers. Oral Argument at 20:57â22:12. But when the
content of the solicitation calls is essentially the same whether calling a Vermont
number or a Colorado number, it is appropriate to say that residents of both States
receive the same âmodelâ call.
We recognize, as AAC has also argued, that it is not Ford. It does not have the
âtruckload of contactsâ in Colorado that Ford has in Minnesota and Montana. Ford,
141 S. Ct. at 1031. But Ford did not limit its holding to cases with similarly
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voluminous contacts. Instead, it clarified that the Courtâs precedents did not support
requiring strict causation as a general principle, not just on the specific facts there.
See id. at 1026. AACâs contacts with Colorado suffice if they satisfy the purposeful-
direction requirement discussed in the next section of this opinion and if they
regularly include activity substantially the same as that giving rise to the claim
against it.
AAC further urges that its telemarketing efforts are more like âinternet
transactions,â which Ford explicitly declined to address as they âmay raise doctrinal
questions of their own.â 141 S. Ct. at 1028n.4. We disagree. What makes internet transactions difficult to fit within traditional specific-jurisdiction doctrine is that the defendantâs conduct may be passiveâfor example, merely hosting a website that can be accessed by virtually anyone. Courts are reluctant to say that hosting a website constitutes purposeful direction to every jurisdiction on the globe. See Shrader v. Biddinger,633 F.3d 1235, 1240
(10th Cir. 2011). Thus, we âask whether the defendant intended its online content to create effects specifically in the forum state.â Old Republic Ins. Co. v. Contâl Motors, Inc.,877 F.3d 895
, 917 n.35 (10th Cir.
2017). AACâs telemarketing is not similarly passive. AAC places calls to potential
customers, and it even argues that it can tell in what State it is marketing by looking
at the area code of the telephone number it is calling. Our internet personal-
jurisdiction jurisprudence does not assist AAC.
We therefore reject the argument that there is an insufficient relationship
between Mr. Hoodâs injury in Colorado and AACâs contacts there. Ford makes clear
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that specific jurisdiction is proper when a resident is injured by the very type of
activity a nonresident directs at residents of the forum Stateâeven if the activity that
gave rise to the claim was not itself directed at the forum State.
B. Purposeful Direction
As previously stated, the first requirement that must be satisfied before a
defendant is subject to the jurisdiction of the forum State is that the defendant must
have âpurposefully directed [its] activities at residents of the forum.â Burger King,
471 U.S. at 472(internal quotation marks omitted). This requirement ensures that a nonresident is not forced to defend suit in a jurisdiction based on ârandom, fortuitous, or attenuated contacts, or of the unilateral activity of another.âId. at 475
(citations
and internal quotation marks omitted). AAC argues that this requirement was not
satisfied.5 We disagree.
Referencing information obtained from AACâs website, Mr. Hood alleged that
AAC maintained âcontinuous and systematic contactsâ with Colorado through
targeted telemarketing efforts and that it used telemarketing to sell service contracts
ânationwide, including in Colorado by calling Colorado phone numbers.â Aplt. App.
at 19. AAC did not contradict these assertions and the district court found Mr.
Hoodâs well-pleaded allegations sufficient to establish a prima facie showing of
purposeful direction.
5
The district court ruled in favor of Mr. Hood on this issue. But AAC need not
file a cross appeal to seek affirmance of the judgment on an alternative ground. See
Jennings v. Stephens, 574 U.S. 271, 276 (2015).
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AACâs argument on appeal is that Mr. Hoodâs allegations about its Colorado
telemarketing are irrelevant because purposeful direction depends exclusively on âthe
contacts out of which a plaintiffâs claim arises.â Aplee. Br. at 22.6 And, it maintains,
AACâs call to Mr. Hood cannot show purposeful direction toward Colorado residents
because it âis only randomly associated with Colorado due to the unilateral activity
of Hood, who relocated from Vermont to Colorado and happened to be in Colorado
when he received the call.â Id. at 33. We disagree with the premise that purposeful
direction must be based solely on the contacts that generated the cause of action. We
draw that conclusion from the opinion in Ford.
Although the purposeful-direction prong was not before the Court in Ford
(Ford conceded the issue), AACâs argument is incompatible with the Courtâs
conclusion that purposefully directed in-state contacts can be sufficiently related to
the plaintiffâs injury despite the absence of a causal connection. See Ford, 141 S. Ct.
at 1026. If, as AAC suggests, the purposeful-direction prong permits consideration of only contacts giving rise to the injury, then Fordâs holding would be an empty vessel. The whole point of Ford was that it is enough if the activity forming the basis of the claim against the defendant is related to the activity of the defendant that establishes that it âpurposefully directed [its] activities at residents of the forum.â Burger King,471 U.S. at 472
(internal quotations omitted). The Court rejected the proposition that
there need be âa strict causal relationship between the defendantâs in-state activity
6
AAC also briefly, and unpersuasively, argues that Mr. Hoodâs allegations are
âconclusory and insufficient as a matter of law.â Aplee. Br. at 24.
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and the litigation.â Ford, 141 S. Ct. at 1026. But if, as AAC argues, the activities
establishing purposeful direction must themselves be conduct out of which the claim
against the defendant arises, then there would always be a causal relationship
between the purposefully directed activity and the claim. Fordâs recognition of a
noncausal relationship as the predicate for personal jurisdiction would have zero real-
world impact. Ford would have been a fruitless, academic exercise.
Finally, AACâs suggestion that it fortuitously reached a Colorado resident
when it dialed a Vermont phone number works as much in Mr. Hoodâs favor as in
AACâs. AAC argues that it injured Mr. Hood in Colorado only because of his
unilateral decision to move there. But if, as alleged by Mr. Hood, AAC purposefully
directs its activities at Colorado residents by regularly telemarketing to them, what is
fortuitous is that a Colorado resident had a Vermont cell phone number. That is not
the sort of happenstance that creates any due-process concern.
Compare the circumstances of this case with the fortuitous forum contacts in
the cases AAC relies on where the Supreme Court ruled that there was no personal
jurisdiction in the forum State. In Walden v. Fiore, two professional gamblers sued a
Georgia police officer in Nevada, where the gamblers lived, after the officer seized
their cash at an Atlanta airport during a layover. See 571 U.S. 277, 280â81 (2014). Other than the plaintiffsâ presence in Nevada, there was no connection between that State and the Georgia police officer. Seeid. at 289
(â[The officer] never traveled to, conducted activities within, contacted anyone in, or sent anything or anyone to Nevada.â). And in World-Wide Volkswagen,444 U.S. at 295
, the âfortuitous
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circumstance that a single Audi automobile, sold in New York to New York
residents, happened to suffer an accident while passing through Oklahomaâ was
insufficient for Oklahoma to exercise jurisdiction over East Coast automobile
retailers who had no other contacts there. Unlike the local police officer in Walden
and the regional retailers in World-Wide Volkswagen, AAC is alleged to have
regularly engaged in Colorado in the very type of activity that allegedly injured Mr.
Hood in Colorado.
Mr. Hoodâs uncontradicted assertion that AAC directs telemarketing calls at
Colorado satisfied the purposeful-direction requirement.
C. Fair Play and Substantial Justice
Finally, AAC argues that jurisdiction in Colorado does not âcomport with fair
play and substantial justice.â Burger King, 471 U.S. at 476 (internal quotation marks
omitted). We are not persuaded.
We consider five factors in analyzing this issue:
(1) the burden on the defendant, (2) the forum stateâs interest in resolving
the dispute, (3) the plaintiffâs interest in receiving convenient and effective
relief, (4) the interstate judicial systemâs interest in obtaining the most
efficient resolution of controversies, and (5) the shared interest of the
several states in furthering fundamental substantive social policies.
CompaĂąĂa de Inversiones Mercantiles, S.A. v. Grupo Cementos de Chihuahua S.A.B.
de C.V., 970 F.3d 1269, 1289(10th Cir. 2020) (internal quotation marks omitted). Instances where an otherwise valid exercise of personal jurisdiction would be constitutionally unfair are ârare.âId. at 1289
. â[W]here a defendant who purposefully
has directed his activities at forum residents seeks to defeat jurisdiction, he must
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present a compelling case that . . . other considerations would render jurisdiction
unreasonable.â Burger King, 471 U.S. at 477.
Mr. Hoodâs lawsuit is a putative class action under federal law. Because no
Stateâs substantive law is at stake and the class may have members from throughout
the country, AAC argues that the interests in hosting the litigation are muted for any
particular State, except Florida, where a majority of defendants reside. We question
whether our personal-jurisdiction analysis should be affected by the possibility that
this litigation could ultimately be a class-action proceeding. See Lyngaas v. Ag, 992
F.3d 412, 433 (6th Cir. 2021) (noting that personal-jurisdiction analysis in the context of class actions has long âfocused on the defendant, the forum, and the named plaintiff, who is the putative class representativeâ); Mussat v. IQVIA, Inc.,953 F.3d 441, 447
(7th Cir. 2020) (similar). But in any event, this is not a ârareâ case
with special considerations that compel a determination against personal jurisdiction.
This is rather standard fare: a resident of the forum State injured in that State by
conduct emanating from another State brings suit in his home State.
AAC has not explained how any of the five factors listed above suggest that
litigating this dispute in Colorado would be unfair to it, except for the inconvenience.
But that inconvenience is hardly something rare. The selection of the location of
court proceedings in this case will necessarily inconvenience one party or the other,
but discovery will likely be largely unaffected; and AAC has not shown that trial in
Colorado would be unduly burdensome, arguing only that it and the other defendants
are not ââlarge interstate compan[ies] accustomed to conducting business and
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litigation in multiple states.ââ Aplee. Br. at 44 (quoting Intercon Inc. v. Bell Atl.
Internet Sols., Inc., 205 F.3d 1244, 1249 (10th Cir. 2000)). Perhaps a change of
venue would be appropriate if this litigation matures into a class action against all
presently named defendants. But we are not persuaded that requiring AAC to answer
in Colorado for the alleged violation of federal law through its telemarketing in
Colorado is incompatible with fair play and substantial justice.7 We reject AACâs
argument.8
7
We have found only one Supreme Court opinion and three opinions of this
court that have relied on an independent assessment of fairness to defeat specific
jurisdiction where it otherwise would have been proper; and all have involved foreign
defendants. See Asahi Metal Indus. Co. v. Superior Court, 480 U.S. 102,114â15 (1987); TH Agric. & Nutrition, LLC v. Ace Eur. Grp. Ltd.,488 F.3d 1282
, 1292â93 (10th Cir. 2007); Benton v. Cameco Corp.,375 F.3d 1070
, 1078â79 (10th Cir. 2004); OMI Holdings, Inc. v. Royal Ins. Co. of Can.,149 F.3d 1086
, 1095â96 (10th Cir. 1998). (In Asahi a four-Justice plurality opinion would have held that the plaintiff had not shown that the defendant had purposefully availed itself of the California market, see480 U.S. at 112
; but a concurrence of four other Justices would have held otherwise, seeid. at 116
(Brennan, J., concurring), and the concurring opinion of Justice Stevens thought it unnecessary to resolve the issue, seeid.
at 121â22.) As noted by the plurality opinion in Asahi, âThe unique burdens placed upon one who must defend oneself in a foreign legal system should have significant weight in assessing the reasonableness of stretching the long arm of personal jurisdiction over national borders.â Asahi,480 U.S. at 114
(plurality opinion). Moreover, in the three cases decided by this court the underlying dispute needed to be resolved under foreign law. See TH Agric. & Nutrition, LLC,488 F.3d at 1297
; Benton v. Cameco Corp., 375 F.3d at 1079â80; OMI Holdings, Inc.,149 F.3d at 1096
; see also Asahi,480 U.S. at 115
(â[I]t is not at all clear at this point that California law should govern
the question whether a Japanese corporation should indemnify a Taiwanese
Corporation on the basis of a sale made in Taiwan and a shipment of goods from
Japan to Taiwan.â).
8
AACâs brief raises two alternative arguments supporting affirmance with
respect to other defendants, even if there is personal jurisdiction over AAC itself: (1)
that Mr. Hood has not alleged facts that support imputing AACâs alleged forum
contacts to the other defendants and (2) that he has failed to state a claim for relief
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III. CONCLUSION
We REVERSE the district courtâs order dismissing Mr. Hoodâs suit against
AAC for lack of personal jurisdiction and REMAND for further proceedings
consistent with this opinion.
against the defendant Matrix. These arguments are better addressed in the first
instance by the district court. We note, however, that although the district court
dismissed all the named defendants under Federal Rule of Civil Procedure 12(b)(2)
for lack of personal jurisdiction, two defendants (Royal Administration Services, Inc.
and Carguard Administration Inc.) have not been served with process, and defendant
EGV Companies, Inc. denied personal jurisdiction in its answer but has not moved
for dismissal on that ground, see Fed. R. Civ. P. 12(b) (âA motion asserting any of
[the listed] defenses must be made before pleading if a responsive pleading is
allowed.â).
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