Iweha v. State of Kansas
Citation121 F.4th 1208
Date Filed2024-11-19
Docket23-3074
Cited20 times
StatusPublished
Full Opinion (html_with_citations)
Appellate Case: 23-3074 Document: 58-1 Date Filed: 11/19/2024 Page: 1
FILED
United States Court of Appeals
PUBLISH Tenth Circuit
UNITED STATES COURT OF APPEALS November 19, 2024
Christopher M. Wolpert
FOR THE TENTH CIRCUIT Clerk of Court
_________________________________
NGOZI IWEHA,
Plaintiff - Appellant,
v. No. 23-3074
STATE OF KANSAS; KANSAS
DEPARTMENT OF AGING AND
DISABILITY SERVICES; MARY
SEDDEN, JOHN FOX, LESLIER
DIPMAN
Defendants - Appellees.
_________________________________
Appeal from the United States District Court
for the District of Kansas
(D.C. No. 6:21-CV-01228-DDC)
_________________________________
Andrew L. Foulston (Jennifer M. Hill and Matthew A. Gorney with him on the briefs),
McDonald Tinker PA, Wichita, Kansas, for Plaintiff-Appellant.
Jeffrey M. Kuhlman (Allen G. Glendenning with him on the brief), Watkin Calcara,
Great Bend, Kansas, for Defendants-Appellees.
_________________________________
Before HOLMES, Chief Judge, BALDOCK, and MATHESON, Circuit Judges.
_________________________________
HOLMES, Chief Judge.
_________________________________
Ngozi Iweha appeals from an adverse summary judgment entered in favor of
Appellate Case: 23-3074 Document: 58-1 Date Filed: 11/19/2024 Page: 2
her former employer on her claims of hostile work environment, disparate treatment,
and retaliation in violation of Title VII. After summarizing the relevant facts in Ms.
Iwehaâs case, we examine each of her three claims on appeal. Exercising jurisdiction
under 28 U.S.C. § 1291, we affirm the district courtâs judgment.
I
In order to provide the necessary factual background for our legal analysis, we
describe the conditions of Ms. Iwehaâs work environment, including various
incidents involving Ms. Iweha and her coworkers that culminated in a confrontation
on June 10, 2020.
A
Ms. Iweha is a Black woman who was born and educated in Nigeria. She
emigrated to the United States in 1995. In September 2017, Ms. Iweha was hired as a
staff pharmacist at Larned State Hospital (âLSHâ), which is operated by the Kansas
Department for Aging and Disability Services (âKDADSâ). In May 2018, Mary
Seddon became pharmacist-in-charge at LSH and Ms. Iwehaâs immediate supervisor.
Ms. Seddon also supervised two other staff pharmacistsâJohn Fox and Janet
Fingerâas well as several pharmacy technicians. During the relevant period, Ms.
Iweha was the only Black employee at the pharmacy.
At LSH, one of the pharmacistsâ primary responsibilities was to fill
prescriptions that providers submitted. Pharmacists took turns logging in to the
patient portal to verify and fill prescription orders because only one pharmacist could
access the portal at a given time. The pharmacists referred to the list of unfilled
2
Appellate Case: 23-3074 Document: 58-1 Date Filed: 11/19/2024 Page: 3
orders as the âqueue.â
The staff pharmacists worked overlapping, but not identical, shifts. Mr. Fox
worked from 7:00 a.m. to 3:30 p.m., Ms. Finger worked from 7:30 a.m. to 4:00 p.m.,
and both Ms. Iweha and Ms. Seddon worked from 8:00 a.m. to 4:30 p.m. The
pharmacyâs hours of operation were 8:00 a.m. to 4:30 p.m.
1
According to Ms. Iweha, she was excluded from meetings at the pharmacy and
discussions between her coworkers. In one example, she overheard her coworkers
discussing a project involving a University of Kansas consultant. When she asked if
she could help, she was sent a ârandom documentâ to distract her from the project.
Jt. App., Vol. III, at 138â39, Tr. 52:4â53:2 (Iweha Dep., July 19, 2022). She was
later brought into a project with the consultant.
Ms. Iweha also recounted several comments and questions by her coworkersâ
which we describe as Ms. Iweha alleged themâand argues they created a hostile
work environment. Mr. Fox asked Ms. Iweha where she went to school, and when
she replied that she had obtained her degree from a pharmacy school in Nigeria, he
asked Ms. Iweha if there were pharmacy schools in Nigeria. Mr. Fox once asked a
pharmacy technician rather than Ms. Iweha to watch the queue when he left the
office, even though the technician could not verify the prescriptions and Ms. Iweha
was present. Mr. Fox also asked Ms. Iweha if Nigeria had a currency or cars. Ms.
Seddon asked Ms. Iweha where she learned to speak English. Ms. Finger asked Ms.
Iweha if she âever washed [her] hair.â Id. at 129, Tr. 43:19â23. Ms. Seddon also
3
Appellate Case: 23-3074 Document: 58-1 Date Filed: 11/19/2024 Page: 4
made a disparaging remark about Nigerian women: âNigerian women do not go to
school. The few who do get educated are bossy.â Id. at 109, Tr. 23:15â20. One January, Ms. Seddon began to give Ms. Iweha an assignment for the upcoming Monday, and when Ms. Iweha pointed out that it was the Martin Luther King, Jr. holiday, Ms. Seddon âlooked at [Ms. Iweha] in disgustâ and said, âIs that a holiday?âId. at 160
, Tr. 74:3â19.
In one particularly noteworthy incident, Ms. Iweha attests that Mr. Fox
brought into the pharmacy a set of beads that he believed were used in the slave
trade. Mr. Fox showed the beads to Ms. Iweha. He told her that they were âslave
trade beads,â id. at 118, Tr. 32:14â18, and that they reflected her âheritage,âid. at 116
, Tr. 39:4â8. Ms. Iweha was âvery upsetâ by this incident; she told Mr. Fox that his behavior was ânot appropriate,â but Mr. Fox âblew it off.âId. at 119
, Tr. 33:1â
19.
Ms. Iweha maintains that she âconstantly went to [Ms. Seddon] to talk with
her about the way [she] was being treated in the pharmacy.â Id. at 153, Tr. 67:23â25. With one exception, these were oral conversations in Ms. Seddonâs office. In general, Ms. Iweha could not recall the specific content of her conversations with Ms. Seddon or, notably, whether she informed Ms. Seddon that she felt she was experiencing race- or national origin-based discrimination or harassment. However, Ms. Iweha maintains that she âmade it known that [she] was being discriminated against.âId. at 154
, Tr. 68:8â12. In this regard, she recalls specifically telling Ms.
Seddon about Mr. Fox asking a pharmacy technician to watch the queue while he was
4
Appellate Case: 23-3074 Document: 58-1 Date Filed: 11/19/2024 Page: 5
out, rather than Ms. Iweha, and that she âfound that discriminatory.â Id. at 128, Tr.
42:3â19.
Additionally, although Ms. Iweha herself could not recall doing so, Ms.
Seddon testified that she had a conversation with Ms. Iweha about the âslave trade
beadsâ incident, and Ms. Seddon told Mr. Fox to âstop itâ because Ms. Iweha was
offended. Jt. App., Vol. IV, at 86, Tr. 74:5â25 (Seddon Dep., Sept. 29, 2022).
Further, on one occasion, Ms. Iweha did document a complaint to Ms. Seddon: she
sent Ms. Seddon an email âtelling her that [Ms. Iweha] was excluded from
discussionsâ at work and that she âjust want[ed] to be part of the team.â Jt. App.,
Vol. III, at 136, Tr. 50:2â14. Ms. Iweha never contacted the LSH Human Resources
Department with any complaints or concerns.
2
On March 25, 2020, Mr. Fox and Lynette Lewis, a pharmacy technician, met
with Susanne Prescott, an employee relations manager in LSHâs Human Resources
Department, to âcomplainâ about Ms. Iweha. Jt. App., Vol. II, ¶ 2, at 63 (Prescott
Aff., Oct. 13, 2022). At this meeting, âMr. Fox presented a laundry list of
complaints about Ms. Iweha, including her conduct in the lab, her unwillingness to be
a team player and work with others, and her creation of a hostile work environment.â
Id. ¶ 3, at 63. He specifically reported that Ms. Iweha used office resources for personal reasons, made âexcessive personal phone callsâ during the day, and slept in the back room of the pharmacy during work hours.Id.
at 66â67 (Prescott Aff.,
Attach. 1, Mar. 25, 2020).
5
Appellate Case: 23-3074 Document: 58-1 Date Filed: 11/19/2024 Page: 6
Ms. Prescott then spoke with Ms. Seddon, who âhad observed similar
behavior, but had not formally or thoroughly addressed those issues.â Id. ¶ 6, at 63. Ms. Prescott and Ms. Seddon âdeveloped a plan to establish clearer expectations in the pharmacy so that employment issues could be better addressed in the future.âId. ¶ 8
, at 64. As part of this plan, Ms. Prescott âadvised Ms. Seddon that when other pharmacy employees complained [about Ms. Iwehaâs behavior], Ms. Seddon should encourage those coworkers to document the dates, times, and what they had observed.âId. ¶ 9
, at 64. Mr. Fox began taking ânotes of issues with Ms. Iweha,
such as her coming to work late or surfing the internet.â Jt. App., Vol. II, ¶ 10, at 61
(Fox Aff., Oct. 13, 2022). Ms. Iweha felt that Ms. Finger and Ms. Seddon were
âwatching [her] every move,â and she later learned that Mr. Fox and Ms. Finger had
been âkeeping logsâ of her activities. Jt. App., Vol. III, at 146, Tr. 60:2â18.
In May and June 2020, Ms. Seddon met with Mr. Fox, Ms. Finger, and Ms.
Iweha to discuss a new Performance Review Form (âPRFâ) that Ms. Seddon was
implementing at the LSH pharmacy. One of the components that would factor into
the PRF was the number of prescriptions filled by each pharmacist. Ms. Iweha
agreed that the new PRFâs criteria were âreasonableââincluding the number of
prescriptions filledâbut she âraise[d] a concern about the pharmacists who came in
early getting an unfair advantageâ in the system because they had a long queue of
overnight prescription orders available to fill. Jt. App., Vol. I, ¶ 13, at 197 (Seddon
Aff., Oct. 13, 2022).
Before the implementation of the PRF system, Ms. Seddon had offered to
6
Appellate Case: 23-3074 Document: 58-1 Date Filed: 11/19/2024 Page: 7
allow Ms. Iweha to arrive early and leave early like Mr. Fox did, but Ms. Iweha
declined the offer. To address Ms. Iwehaâs concern about the buildup of overnight
orders for the morning shift, however, Ms. Seddon âdirected Mr. Fox to leave a
portion of overnight orders unfilled so that Ms. Iweha could fill them when she came
in at 8:00 a.m.â Id. ¶ 13, at 197. Although Mr. Fox complied with the request, he
reported that â[o]ften, those prescriptions would remain unverified long after Ms.
Iweha arrived at work and Ms. Finger or [he] would end up verifying them anyway.â
Jt. App., Vol. II, ¶ 15, at 61. Over the first five months of 2020, Ms. Iweha verified
3,514 prescriptionsâfar fewer than Mr. Fox, who verified 18,925, and Ms. Finger,
who verified 9,874. Even as a supervisor, Ms. Seddon verified more prescriptions
than Ms. Iweha: 5,395. The three staff pharmacists spent roughly seventy percent of
their time verifying prescriptions, while Ms. Seddon, as supervisor, spent forty
percent of her time verifying prescriptions.
On June 3, 2020, Kansas Governor Laura Kelly sent a letter to all state
employees in response to the deaths of George Floyd, Breonna Taylor, and Ahmaud
Arbery. In the letter, Governor Kelly acknowledged âissues of racial inequality and
intolerance in Kansas or in our workplacesâ and âcommitted to taking action against
racial inequality.â Jt. App., Vol. VI, at 149 (Letter from Gov. Kelly to State of Kan.
Emps., dated June 3, 2020). Ms. Iweha âfound the letter reassuringâ so she copied it
and displayed it at her workstation. Jt. App., Vol. III, at 203, Tr. 117:6â13. Ms.
Iweha later learned the letter made some of her coworkers âuncomfortableâ and they
âfound it inappropriate.â Id. at 203, Tr. 117:6â13.
7
Appellate Case: 23-3074 Document: 58-1 Date Filed: 11/19/2024 Page: 8
3
On June 10, 2020, while Ms. Seddon was on vacation, Ms. Iweha emailed Ms.
Seddon, Mr. Fox, and Ms. Finger asking, for the first time, if she could start coming
in early to have equal access to the overnight prescription orders. Ms. Seddon replied
later that morning that everyone should maintain their current schedules while she
was on vacation but that she would hold a âteam meetingâ after she returned âto
discuss and rearrange the work schedule.â Jt. App., Vol. II, at 236 (Email from Ms.
Seddon to LSH Pharmacy, June 10, 2020). She also wrote in the email that, in any
event, PRFs would not take into account the number of prescription orders filled until
July.
That morning, Ms. Iweha logged into the queue to check drug interactions on
pending prescriptions and verify them. Meanwhile, Ms. Seddon called Ms. Finger,
who passed the phone to Mr. Fox. Ms. Iweha overheard Mr. Fox telling Ms. Seddon
that Ms. Iweha was âholding up the queue.â Jt. App., Vol. III, at 180, Tr. 94:14â17.
Ms. Iweha responded that she was checking for drug interactions. After the phone
call with Ms. Seddon ended, Ms. Iweha reported that Mr. Fox started âcoming
towardsâ her and began âyellingâ at her. Id. at 181, Tr. 95:1â6. In Ms. Iwehaâs telling, he pointed his finger at her, became red in the face, and said, âIf you want war, Iâll give you war.âId.
at 180â81, Tr. 94:22â95:10.
Mr. Fox and Ms. Finger recall the event differently; both paint Ms. Iweha as
8
Appellate Case: 23-3074 Document: 58-1 Date Filed: 11/19/2024 Page: 9
the instigator and maintain that Mr. Fox did not act aggressively toward Ms. Iweha.1
Mr. Fox does admit that he told Ms. Iweha âIf you want war, Iâll [sic] can give you
war.â Jt. App., Vol. II, at 284 (Rep. of Jason Yeakley, dated Aug. 31, 2020).
4
Two pharmacy technicians, Kelly Lopez and Lynette Lewis, witnessed the
confrontation between Ms. Iweha and Mr. Fox on June 10 and reported it to Ms.
Prescott shortly thereafter. They informed Ms. Prescott that âMs. Iweha was
shouting at Mr. Fox, while Mr. Fox was standing there trying to talk calmly to her.â
Id. ¶ 11, at 64. Ms. Prescott opened an investigation into Ms. Iweha later that day.
As part of the investigation, Ms. Prescott interviewed Ms. Iweha. This
interview took place on the same day as the confrontation between Mr. Iweha and
Mr. Foxâthat is, on the first day of the investigation, June 10. During this
interview, Ms. Iweha ânever complained about suffering discrimination or
harassment on the basis of her race or national originâ but rather complained âthat
she felt excluded and that there was no plan for coverage when Ms. Seddon was out
1
Consistent with our standard of review on summary judgment, we
mention all relevant witness accounts of the incident, but we view the corpus of the
evidence in the light most favorable to Ms. Iweha. In this regard, we recognize that
our standard requires us to âreview âthe evidence and draw reasonable inferences
therefrom in the light most favorable to the nonmoving partyââ without âweigh[ing]
the evidence[,] mak[ing] credibility determinations,â or âdetermin[ing] the truth of
the matterâ with regard to âconflicting testimony.â Forth v. Laramie Cnty. Sch. Dist.
No. 1, 85 F.4th 1044, 1052 (10th Cir. 2023) (first quoting Doe v. City of Albuquerque,667 F.3d 1111, 1122
(10th Cir. 2012); then quoting Anderson v. Liberty Lobby, Inc.,477 U.S. 242, 249
(1986); and then quoting Cruz v. Farmers Ins. Exch.,42 F.4th 1205, 1217
(10th Cir. 2022)).
9
Appellate Case: 23-3074 Document: 58-1 Date Filed: 11/19/2024 Page: 10
of the office.â Id. ¶ 15, at 64. Ms. Prescott asked Ms. Iweha about the incident with
Mr. Fox that morning and about her use for personal purposes of office resources and
her phone during the workday. Ms. Iweha provided an account of the morning
confrontation, and she denied that she used office resources for personal purposes or
made extensive personal calls during the day. Immediately after her interview, LSH
placed Ms. Iweha on administrative leave.
Ms. Prescott continued with her investigation through July 20, 2020. She
interviewed Ms. Seddon, Mr. Fox, Ms. Finger, and a number of pharmacy
technicians. Ms. Iwehaâs coworkers and supervisor reported that she: regularly
committed âTime Abuseâ by arriving late, leaving for parts of the work day, and
leaving early; was â[v]erbally abusive to co-workersâ; was â[p]hysically
demonstrative in an aggressive manner with coworkersâ; â[c]herry pick[ed] her
dutiesâ; â[r]efuse[d] to do some dutiesâ; was âuncommunicativeâ; â[did] her school
work/studying/special projects for class credit during work hoursâ; would ânot
complete special projects for drug projects when asked by [her] supervisorâ;
â[c]lick[ed] on orders (which locks them) then [took] long periods of time to
completeâ them (thereby preventing anyone from working on them); â[r]efuse[d] to
answer the phoneâ; â[m]ore than once [was] caught sleeping in the break areaâ;
â[s]urf[ed] the internet excessivelyâ; â[r]ead[] a book (South Beach Diet) with a
cover over it so no one [would] know [during] much of the dayâ; â[took] personal
phone calls on a regular basis for long periods of time from her daughter and husband
(up to 1.5 hours)â; and â[p]rint[ed] text books for schooling on color printer (entire
10
Appellate Case: 23-3074 Document: 58-1 Date Filed: 11/19/2024 Page: 11
books).â Id. at 68â70.
Ms. Prescott also examined pharmacy records to independently validate Ms.
Iwehaâs co-workersâ accounts of her performance during the workday. She viewed a
limited record of Ms. Iwehaâs phone calls, a record of Ms. Iwehaâs internet browsing
on her LSH computer, and a key card record showing when Ms. Iweha entered and
exited the pharmacy. In Ms. Prescottâs view, these records demonstrated that Ms.
Iweha was indeed âusing her computer [to do] a lot of school work during work
hours,â as well as âsurfing on the internet and online shopping.â Jt. App., Vol. VI, at
80, Tr. 58:4â7 (Prescott Dep., Sept. 27, 2022). Ms. Prescott âfound the reports of
Ms. Iwehaâs coworkers credible and had no reason to disbelieve their reports of
workplace misconduct by Ms. Iweha.â Jt. App., Vol. II, ¶ 22, at 65. She therefore
recommended that Ms. Iweha be terminated.
5
On July 24, 2020, LSH Superintendent Lesia Dipman sent Ms. Iweha a letter
notifying her that the hospital âproposedâ dismissing her from her employment with
KDADS, effective August 3, 2020. Jt. App., Vol. VI, at 188 (Letter from Ms.
Dipman to Ms. Iweha, dated July 24, 2020). The letter informed Ms. Iweha that an
investigation had found she had violated the following policies: KDADS State
Hospital Employee Policy Manual No. 3.8, Employee Conduct; KDADS State
Hospital Employee Policy Manual No. 4.8, Use of Computer Equipment, Fax
Machines and Telephones; KDADS State Hospital Employee Policy Manual No. 3.8,
Employee Conduct, K. Sleeping on duty; and Larned State Hospital Administrative
11
Appellate Case: 23-3074 Document: 58-1 Date Filed: 11/19/2024 Page: 12
Policy AD â 23.0 Use of LSH Intranet. The letter informed Ms. Iweha that â[b]efore
a final decision is made on your proposed dismissal, you are afforded the opportunity
to reply in writing, or appear before [Superintendent Dipman] in person, or both.
During your opportunity to appear, you may present reasons or explanations as to
why the proposed discipline should not take place.â Id. at 189.
On July 27, 2020, Ms. Iwehaâs counsel provided a written response to
Superintendent Dipman. In the letter, Ms. Iwehaâs counsel characterized the
proposed termination as âa premeditated attempt to unjustly remove [Ms. Iweha]
from employment in a most brazen manner without the benefit of due process or just
cause.â Jt. App., Vol. II, at 261 (Letter from Anthony Ezeogu to Lesia Dipman,
dated July 27, 2020). As context, Ms. Iwehaâs counsel called attention to the
ongoing national efforts aimed at âeliminating or mitigating systemic racism,â and
cautioned that Ms. Iwehaâs proposed termination âperpetuates that stereotype,â
although the letter did not specify what stereotype it referenced. Id.
The letter also attempted to refute the factual allegations made in
Superintendent Dipmanâs letter. In its conclusion, the letter noted that âMs. Iweha is
aware that Larned State Hospital is an equal opportunity organization and does not
condone or encourage any form of harassment, discrimination or unfair treatment of
its employees based on race, faith, color or creedâ and that her counsel believed the
allegations against her did not warrant âthe extreme action taken against her in light
of [LSHâs] failure to act on similar and more egregious conduct by other co-workers
known to management, and who are similarly situated like Ms. Iweha.â Id. at 270.
12
Appellate Case: 23-3074 Document: 58-1 Date Filed: 11/19/2024 Page: 13
Counselâs letter also ârespectfully put[] management on notice to handle this matter
in a non-discriminatory manner and ensure any decision taken follow[s] due process
and [is a] thorough investigation with strict proof.â Id. at 271.
The hospital did not conduct any further investigation; it terminated Ms.
Iwehaâs employment on August 3, 2020.
B
Ms. Iweha filed this lawsuit on September 20, 2021. She brought four claims: (1)
a Title VII hostile work environment claim against the State of Kansas and KDADS, (2) a
Title VII disparate treatment discrimination claim against the State of Kansas and
KDADS, (3) a Title VII retaliation claim against the State of Kansas (and, as reflected in
the Pretrial Order, KDADS), and (4) a 42 U.S.C. § 1981 race- and national origin-based
discrimination claim against Mr. Fox, Ms. Seddon, and Superintendent Dipman. On
December 2, 2021, Defendants moved to dismiss Ms. Iwehaâs Title VII hostile work
environment claim and her § 1981 race- and national origin-based discrimination claim
pursuant to Federal Rule of Civil Procedure 12(b)(6). The district court denied the
motion with respect to the Title VII hostile work environment claim but granted it in part
with respect to Ms. Iwehaâs § 1981 discrimination claims against Mr. Fox and
Superintendent Dipman. Following discovery, Defendants moved for summary judgment
on the remaining claims.
The district court granted Defendantsâ summary judgment motion in full. The
court first addressed Ms. Iwehaâs hostile work environment claim. It assessed that Ms.
13
Appellate Case: 23-3074 Document: 58-1 Date Filed: 11/19/2024 Page: 14
Iweha indisputably satisfied three of the four required elements for a hostile work
environment claim; only the fourth elementââwhether plaintiff has adduced evidence
permitting a jury to find âpervasive and severeâ harassmentââwas in dispute. Jt. App.,
Vol. VII, at 36 (Mem. & Order, Apr. 7, 2023). The court determined that â[t]he handful
of âisolated incidents of racial enmity or sporadic slurs,â that occurred over about a two-
year period, donât come close to a showing of âa steady barrage of opprobrious racial
comments,ââ and there was not a âsufficiently severe episodeâ under our precedent âto
present a triable Title VII hostile work environment claim.â Id. at 43 (first quoting
Chavez v. New Mexico, 397 F.3d 826, 832(10th Cir. 2005); and then quoting Brown v. LaFerryâs LP Gas Co.,708 F. Appâx 518, 521
(10th Cir. 2017)).
Next, the district court evaluated Ms. Iwehaâs Title VII disparate treatment claim
stemming from her allegedly unlawful discharge. It applied the burden-shifting
framework of McDonnell Douglas Corp. v. Green, 411 U.S. 792(1973), and âassume[d], without deciding, that [Ms. Iweha] could establish her prima facie case of discrimination.âId.
at 47â48. It also concluded that Defendants âestablished a
legitimate, non-discriminatory reason for terminating [Ms. Iwehaâs] employment,â so it
assessed the viability of the claim by examining whether Ms. Iweha had shown âa triable
issue of pretextâ for her termination. Id. at 48.
The court rejected each of Ms. Iwehaâs three pretext theories. First, it determined
that Defendants had not failed to follow their progressive discipline policy because
progressive discipline was discretionary, and their policy permitted termination for the
first offense. Second, it determined that Ms. Iweha had failed âto demonstrate any
14
Appellate Case: 23-3074 Document: 58-1 Date Filed: 11/19/2024 Page: 15
evidence that Ms. Prescott didnât honestly believe the conclusion of her investigation,â
id. at 53, and that the evidence did not support Ms. Iwehaâs argument that Ms. Prescott
uncritically relied on a biased subordinateâs version of events. Third, it found that Ms.
Iweha had failed to prove that she âwas treated differently from similarly-situated
employees,â because none of the comparators she identified were, in fact, similarly
situated. Id. at 55 (quoting Crowe v. ADT Sec. Servs., Inc., 649 F.3d 1189, 1196 (10th
Cir. 2011)).
The district court moved on to address Ms. Iwehaâs Title VII retaliation claim.
Again, the court applied the McDonnell Douglas burden-shifting framework. The court
found that Ms. Iwehaâs claim failed at the first stage: she did not establish a prima facie
case of retaliation. Ms. Iwehaâs argument was based on three events that she alleged
were protected conduct. The court determined that the first eventâcomplaining to Ms.
Seddonâdid not qualify as protected activity because Ms. Iweha did not make specific
complaints about discrimination by her employer. The court found that Ms. Iweha had
waived her argument based on the second event that she claimed was protected
conductâthat is, displaying Governor Kellyâs letterâbecause she had not alleged that
posting the letter was protected conduct in the Pretrial Order. The court went on to
decide that âeven if [Ms. Iweha] hadnât waived this theory of protected opposition, it
would fail,â id. at 66, because it, too, was not a specific complaint about an illegal
employment practice by her employer.
Finally, the district court âassume[d] without decidingâ that Ms. Iwehaâs
attorneyâs July 27, 2020, letter constituted protected activity, and it determined that (a)
15
Appellate Case: 23-3074 Document: 58-1 Date Filed: 11/19/2024 Page: 16
Ms. Iweha had âabandonedâ her theory that she was retaliatorily terminated due to the
attorneyâs letter because she did not respond to Defendantsâ argument that she had failed
to show causation, and (b) even if Ms. Iweha had not abandoned it, the theory was
unconvincing because Ms. Iweha did not âshow a causal connection between her
attorneyâs letter refuting the results of their investigation and [Ms. Iwehaâs] termination.â
Id. at 67â68.2
Ms. Iweha timely filed this appeal.
II
âWe review the district courtâs summary judgment decision de novo, applying the
same standards as the district court.â Klein v. Roe, 76 F.4th 1020, 1028 (10th Cir. 2023) (quoting Punt v. Kelly Servs.,862 F.3d 1040, 1046
(10th Cir. 2017)). âSummary judgment is proper if, viewing the evidence in the light most favorable to the non-moving party, there is no genuine dispute as to any material fact and the movant is entitled to judgment as a matter of law.âId.
(quoting Peterson v. Martinez,707 F.3d 1197, 1207
(10th Cir. 2013)). We âreview âthe evidence and draw reasonable inferences therefrom
in the light most favorable to the nonmoving party.ââ Forth v. Laramie Cnty. Sch. Dist.
2
The district court also addressed Ms. Iwehaâs § 1981 race- and national
origin-based discrimination claim against Ms. Seddon. The court determined that
Ms. Seddon was entitled to qualified immunity because Ms. Iweha had âfail[ed] to
present a triable issue whether defendant Seddon âviolated a statutory or
constitutional right.ââ Jt. App., Vol. VII, at 70 (quoting Ashcroft v. al-Kidd, 563 U.S.
731, 735 (2011)). The court found that Ms. Seddonâs conductââmak[ing] a couple
of inappropriate commentsâ and failing to âdiscipline [Ms. Iwehaâs] coworkers for
doing the sameââdid not violate any clearly established law. Id. Ms. Iweha does
not challenge on appeal the district courtâs grant of summary judgment for Ms.
Seddon on this basis. We therefore do not address this matter further.
16
Appellate Case: 23-3074 Document: 58-1 Date Filed: 11/19/2024 Page: 17
No. 1, 85 F.4th 1044, 1052 (10th Cir. 2023) (quoting Doe v. City of Albuquerque,667 F.3d 1111, 1122
(10th Cir. 2012)).
A
We first address Ms. Iwehaâs hostile work environment claim against the State of
Kansas and KDADS. We explain why the facts that Ms. Iweha has identified cannot
establish discriminatory conduct that is either sufficiently pervasive or severe to create a
hostile work environment.
1
âTitle VII of the Civil Rights Act of 1964, 42 U.S.C. § 2000e et seq., as amended,
prohibits employment discrimination on the basis of race, color, religion, sex, or national
origin.â Ricci v. DeStefano, 557 U.S. 557, 577(2009). âUnder Title VII, a plaintiff can prove discrimination in several different ways, including proof of a hostile work environment or disparate treatment.â Throupe v. Univ. of Denver,988 F.3d 1243, 1251
(10th Cir. 2021). âAn employer creates a hostile work environment when âthe workplace is permeated with discriminatory intimidation, ridicule, and insult, that is sufficiently severe or pervasive to alter the conditions of the victimâs employment and create an abusive working environment.ââ Hall v. U.S. Dept. of Labor, Admin. Rev. Bd.,476 F.3d 847, 851
(10th Cir. 2007) (quoting Davis v. U.S. Postal Serv.,142 F.3d 1334, 1341
(10th Cir. 1998)). âOur precedent reveals no talismanic number of incidents needed to give rise to a hostile discrimination claim. . . . [W]hether a hostile environment claim is actionable depends not only on the number of incidents, but also on the severity of the incidents.â Tademy v. Union Pac. Corp.,614 F.3d 1132, 1143
(10th Cir. 2008).
17
Appellate Case: 23-3074 Document: 58-1 Date Filed: 11/19/2024 Page: 18
A plaintiff must prove that their work environment was both âobjectively and
subjectively hostile.â Morris v. City of Colorado Springs, 666 F.3d 654, 664(10th Cir. 2012) (quoting Davis,142 F.3d at 1341
). Notably, the district courtâs observation at summary judgment also holds true on appeal: â[n]either party appears to challenge whether [Ms. Iweha] subjectively found her work environment hostile.â J. App., Vol. VII, at 37. Therefore, the focus here is on whether Ms. Iweha has established the objective aspect of her hostile work environment claim. âConduct that is not severe or pervasive enough to create an objectively hostile or abusive work environmentâan environment that a reasonable person would find hostile or abusiveâis beyond Title VIIâs purview.â Harris v. Forklift Sys., Inc.,510 U.S. 17, 21
(1993), abrogated on other grounds by Burlington N. & Santa Fe Ry. Co. v. White,548 U.S. 53
(2006).
âProof of either severity or pervasiveness can serve as an independent ground to
sustain a hostile work environment claim.â Throupe, 988 F.3d at 1252(emphasis added). â[A] sufficiently severe episode may occur as rarely as once . . . , while a relentless pattern of lesser harassment that extends over a long period of time also violates the statute.â Tademy,614 F.3d at 1144
(quoting Cerros v. Steel Techs., Inc.,288 F.3d 1040, 1047
(7th Cir. 2002)). Even as to the latter scenario of a pattern of harassment, âthere is a qualitative dimension to the pervasiveness inquiry (as well as the one for severity); logically, as relevant here, the workplace environment is likely to become more readily permeated by race-based [or nation origin-based] ridicule, insult, and the like, insofar as the repeated harassing acts approach the level of severe.â Lounds v. Lincare, Inc.,812 F.3d 1208, 1223
(10th Cir. 2015). When asked at oral argument whether Ms. Iweha was
18
Appellate Case: 23-3074 Document: 58-1 Date Filed: 11/19/2024 Page: 19
using a theory of pervasiveness or severity, Ms. Iwehaâs counsel responded âboth,â and
then âeither/or.â Oral Arg. Tr. 8:06â8:16. Accordingly, we examine whether Ms. Iweha
has identified sufficient discriminatory conduct under either theory.
In doing so, we recognize the relevance of certain facially neutral incidents to our
analysis. â[F]acially neutral abusive conduct can support a finding of [racial] animus
sufficient to sustain a hostile work environment claim when that conduct is viewed in the
context of other, overtly [racially]-discriminatory conduct.â Lounds, 812 F.3d at 1224(second and third alterations in original) (quoting Hernandez v. Valley View Hosp. Assân,684 F.3d 950, 960
(10th Cir. 2012)). This same principle logically applies in the context of a hostile work environment claim based on alleged national origin discrimination. Thus, abusive conduct that is facially neutral is ordinarily considered in our evaluation of the âtotality of the circumstances,â and that totality is ordinarily âthe touchstoneâ of any hostile work environment analysis. Lounds,812 F.3d at 1222
(quoting Hernandez,684 F.3d at 959
).
2
On appeal, Ms. Iweha accuses the district court of disregarding that touchstone:
the âtotality of the circumstancesâ test. Aplt.âs Opening Br. at 50â51. We owe no
deference to the district courtâs legal reasoning under our de novo review. Nevertheless,
we conclude that Ms. Iweha fundamentally misunderstands the district courtâs analysis;
that analysis fully engages with the totality of the circumstances.
Ms. Iwehaâs misunderstanding appears to derive from the district courtâs careful
examination of each incident she identifies. See Aplt.âs Opening Br. at 53â54. Indeed,
19
Appellate Case: 23-3074 Document: 58-1 Date Filed: 11/19/2024 Page: 20
the district court engaged with each specific incident that Ms. Iweha alleged, as do we
infra. However, incident-specific analysis does not violate a courtâs obligation to
examine the totality of the circumstances in a hostile work environment claim. To the
contrary, incident-specific analysis is typically necessary for a proper totality of the
circumstances assessment. First, because even a singular incident may be sufficiently
severe to create a hostile work environment, courts must consider each incident to assess
whether, standing alone, it is sufficiently severe to create a hostile work environment.
See, e.g., Morris, 666 F.3d at 665. Second, with regard to a pervasiveness theory of hostile work environment, courts must also consider the nature of each incident alleged in order to understand the environment of which the incidents are a part. As we aptly noted in Lounds, â[m]uch like â[a] play cannot be understood on the basis of some of its scenes but only on its entire performance,â . . . âa discrimination analysis must concentrate not on individual incidents, but on the overall scenario,â which is informed by the sum total of those incidents.â Lounds, 812 F.3d at 1223â24 (emphasis added) (quoting Penry v. Fed. Home Loan Bank of Topeka,155 F.3d 1257, 1262
(10th Cir. 1998)). Yet Ms. Iweha
appears to believe that a court should skip the individual scenes altogether and read no
further than the playbill summary. Not so. Without understanding each and every scene,
it is impossible to understand the nature of the play. Stated otherwise, only when a court
understands the actorsâ conduct in the individual scenes is it equipped to determine
whether that conduct has transformed the work environment into a hostile one.
3
Ms. Iweha also takes issue with the district courtâs analysis of her hostile work
20
Appellate Case: 23-3074 Document: 58-1 Date Filed: 11/19/2024 Page: 21
environment claim on the basis that, in her view, the district court only focused on
possible racial discrimination and ignored national origin discrimination. See Aplt.âs
Opening Br. at 43. Although the district courtâs analysis does not control our de novo
evaluation of its summary judgment ruling, we disagree with Ms. Iweha.
The district courtâs Memorandum and Order plainly contradicts Ms. Iwehaâs
assessment. To give a few examples, in describing Ms. Iwehaâs hostile work
environment claim, the district court noted at the outset that âPlaintiff argues that other
pharmacists at LSH subjected her to continuous derogatory comments and singled her out
as the only Black and Nigerian person in the pharmacyâamounting to a hostile work
environment.â J. App., Vol. VII, 35â36 (emphasis added). In explaining the plaintiffâs
burden at summary judgment, the court explained that there must be evidence âthat the
victim âwas targeted for harassment because of [her] . . . race[] or national origin.â Id. at
37â38 (alterations and omission in original) (emphasis added). Finally, the district court
explicitly considered Ms. Iwehaâs coworkersâ comments and questions about Nigeria in
its evaluation of her hostile work environment claim. In short, Ms. Iwehaâs contention
that the district court elided the national origin dimension of her hostile work
environment claim is belied by even a cursory examination of the district courtâs
Memorandum and Order.
4
Turning to the heart of the matter, although Ms. Iweha has pointed to several
troubling interactions at her workplace, she cannot satisfy the high bar required for a
hostile work environment claimâon either the issue of severity or pervasiveness.
21
Appellate Case: 23-3074 Document: 58-1 Date Filed: 11/19/2024 Page: 22
Although it is true that there is âno talismanic number of incidents needed to give rise to
a hostile discrimination claim,â Tademy, 614 F.3d at 1143, a plaintiff ordinarily âmust show more than a few isolated incidents of . . . enmityâ on the basis of the protected status to establish a hostile work environment, Lounds,812 F.3d at 1223
(quoting Witt v. Roadway Exp.,136 F.3d 1424, 1432
(10th Cir. 1998)). Even âsporadic . . . slursâ are insufficient; there must be a âsteady barrage of opprobrious . . . commentsâ based on race or national origin. Bolden v. PRC Inc.,43 F.3d 545, 551
(10th Cir. 1994). Yet Ms.
Iweha has not identified any explicit discriminatory slursâmuch less a quantity of them
that would be deemed more than sporadic or isolatedânor has she pointed to anything
approaching a barrage of critical or offensive comments. Both as to severity and
pervasiveness, her hostile work environment claim comes up far short.
More specifically, the incidents Ms. Iweha believes evince a hostile work
environment include: her initial exclusion from the projects with the University of Kansas
consultant; Mr. Foxâs questions about whether Nigeria had pharmacy schools, a currency,
or cars; Ms. Seddonâs question about where Ms. Iweha learned to speak English; Ms.
Fingerâs question about whether Ms. Iweha ever washed her hair; Ms. Seddonâs
disparaging comment about the Martin Luther King, Jr. holiday; Mr. Foxâs one-time
request that a pharmacy technician, rather than Ms. Iweha, watch the queue when he left
the office; Ms. Seddonâs comment that âNigerian women do not go to school. The few
who do get educated are bossyâ; and the âslave trade beadsâ event. Although these
incidents are troubling, we cannot conclude that any of themâviewed in isolation or in
the aggregateârise to the level of creating a hostile work environment.
22
Appellate Case: 23-3074 Document: 58-1 Date Filed: 11/19/2024 Page: 23
âTitle VII does not establish a general civility code for the workplace.
Accordingly, the run-of-the-mill boorish, juvenile, or annoying behavior that is not
uncommon in American workplaces is not the stuff of a Title VII hostile work
environment claim.â Hernandez, 684 F.3d at 957(quoting Morris, 666 F.3d at 663â64). Our caselaw demonstrates the type of outrageous conduct that may render a work environment hostileâthat is, conduct that is âsufficiently severe or pervasive to alter the conditions of the victimâs employment and create an abusive working environment.â Hall,476 F.3d at 851
(quoting Davis.,142 F.3d at 1341
). For example, in Lounds, we concluded that âa rational jury could find that [the African-American plaintiffâs] workplace was permeated with discriminatory conduct that was sufficiently pervasive to alter the terms and conditions of her employment.â812 F.3d at 1232
. There, one co- worker repeatedly used the word ânigga,â another co-worker stated, â[w]e need to bring back lynching,â and a supervisor âdirected the employees to address [a visiting executive] by saying, âYES MASSA.ââId.
at 1213â14.
In a like vein, in Tademy, we concluded that the African-American plaintiffâs
allegations were sufficient to allege âsevere rather than pervasive harassmentâ to support
a hostile work environment claim. 614 F.3d at 1144. There, to mention only a few of the highly offensive workplace incidents, the plaintiff found âthe words âniggerâ and ânigger go home,â etched on [his] locker,âid. at 1145
, observed âtwo racist cartoons posted on company billboards,âid. at 1136
, andâin an event that left the plaintiff âphysically ill,âid. at 1145
, saw âwhat appeared to be a life-size hangmanâs noose prominently suspended from a large industrial wall clock,âid. at 1137
.
23
Appellate Case: 23-3074 Document: 58-1 Date Filed: 11/19/2024 Page: 24
Furthermore, in Hernandez, we similarly âconclude[d] that a rational jury could
find that [the plaintiffâs] workplace was permeated with discriminatory intimidation,
ridicule, and insult that was sufficiently severe or pervasive to alter her conditions of
employment.â 684 F.3d at 958. The plaintiffââa Latina of Mexican originââ âpresented evidence of at least a dozen racially offensive comments and jokes over the fourteen monthsâ that she worked under her discriminatory supervisor.Id. at 953, 958
. These comments included repeated offensive âjokes,â such as â[D]o you know why Mexicans and Latinos make tamales for Christmas? So they can have something to unwrap,â and repeated accusations that a wanted murderer seen on the news was the plaintiffâs son or brother because they shared the last name âHernandez.âId. at 954
.
Ms. Iweha points to no such workplace conduct. It simply cannot be reasonably
gainsaid that Ms. Iwehaâs workplace environment does not even come close to
resembling the workplace environments of the plaintiffs in Lounds, Tademy, and
Hernandezâmeasured either in terms of the severity or pervasiveness of the
objectionable conduct. Though this lack of comparability may not be determinative in
itself, it is highly instructive concerning the fatal weaknesses of Ms. Iwehaâs hostile work
environment claim. Ms. Iweha has not shown that she was subjected to any slurs based
on her race or national origin nor to anything approaching a barrage of opprobrious
comments. At most, she was asked a handful of insensitive questions and experienced
two offensive incidents that touched on her race and national originâi.e., Ms. Seddonâs
remark about Nigerian women and Mr. Foxâs display of the âslave trade beads.â That is
simply not enough.
24
Appellate Case: 23-3074 Document: 58-1 Date Filed: 11/19/2024 Page: 25
A case that Ms. Iweha herself relies on, McCowan v. All Star Maintenance, Inc.,
273 F.3d 917(10th Cir. 2001), further establishes why she has not demonstrated a hostile work environment. In McCowan, the hostile work environment was saturated with explicit racial slurs, including âniggerâ and âspik,â and the plaintiffs were called âcholo- attitude motherfuckersâ and âburrito-eating motherfuckersâ consistently over their short, three-week tenure.273 F.3d at 923
. Although the absence of slurs is not dispositive to a
hostile work environment claim, McCowan demonstrates the extremely high bar that a
plaintiff typically must surpass in order to successfully make a claim that their work
environment was not just uncomfortable at times, but overtly hostile in an unlawful way.
Ms. Iwehaâs workplace is patently incomparable to the intolerable work environment in
McCowan.
Ms. Iwehaâs case more closely resembles that of the plaintiff in Chavez v. New
Mexico, 397 F.3d 826(10th Cir. 2005). In Chavez we explained that âtwo racially offensive remarks . . . fall far short of the âsteady barrageâ required for a hostile environment claim.â Chavez,397 F.3d at 832
. We noted that one of those comments involved the explicit use of a racial slur, but we nonetheless held that âa few isolated incidentsâ did not transform the plaintiffâs workplace into a hostile work environment. Seeid.
(quoting Bolden,43 F.3d at 551
). Ms. Iwehaâs claim fares no better. She points to a handful of comments over the course of multiple years. Though these comments could be fairly characterized as insensitive, or even offensive, she has not shown anything resembling a âsteady barrage of opprobrious . . . commentsâ based on her race or national origin. Bolden,43 F.3d at 551
. Like the plaintiff in Chavez, Ms. Iwehaâs
25
Appellate Case: 23-3074 Document: 58-1 Date Filed: 11/19/2024 Page: 26
evidentiary showing is insufficient.
***
In sum, Ms. Iweha has not established a genuine dispute as to any material fact
regarding her race-based and national origin-based Title VII hostile work environment
claimâeither on the issue of severity or pervasiveness. Defendants are entitled to
summary judgment on this claim.
B
We next evaluate Ms. Iwehaâs Title VII disparate treatment claim. Here, too, we
conclude that Ms. Iweha has not made out a sufficient claim to survive summary
judgment.
1
âTitle VII of the Civil Rights Act of 1964, 42 U.S.C. § 2000e et seq., as amended,
prohibits employment discrimination on the basis of race, color, religion, sex, or national
origin.â Ricci, 557 U.S. at 577. As relevant here, Title VIIâs prohibition includes intentional discrimination, which is âknown as âdisparate treatment.ââId.
âTo prove a claim for discrimination, [a plaintiff] may rely on either direct
evidence of discrimination or use the three-step burden-shifting frameworkâ that the
Supreme Court established in its seminal case, McDonnell Douglas Corp. v. Green, 411
U.S. 792(1973). Ford v. Jackson Natâl Life Ins. Co.,45 F.4th 1202, 1213
(10th Cir. 2022). Under this framework, â[f]irst, the plaintiff must prove a prima facie case of discrimination.â Garrett v. Hewlett-Packard Co.,305 F.3d 1210, 1216
(10th Cir. 2002).
Second, â[i]f the plaintiff satisfies the prima facie requirements, the defendant bears the
26
Appellate Case: 23-3074 Document: 58-1 Date Filed: 11/19/2024 Page: 27
burden of producing a legitimate, nondiscriminatory reason for its action.â Id.Third, â[i]f the defendant does so, the plaintiff must either show that his race [or national origin] was a determinative factor in the defendantâs employment decision, or show that the defendantâs explanation for its action was merely pretext.âId.
Neither Ms. Iweha nor Defendants contend that Ms. Iweha is using direct evidence
of discrimination, so the McDonnell Douglas burden-shifting framework is applicable.
Under the McDonnell Douglas framework, Ms. Iweha does not contest the legitimacy of
KDADSâs reasons for terminating her, and, on appeal, the parties appear to center their
arguments on the frameworkâs third step: that is, the question of pretextâand, more
specifically, whether KDADSâs explanation for terminating Ms. Iwehaâs employment
was merely pretextual. The partiesâ approach is consistent with the district courtâs
decisional path: the district court assumed without deciding that Ms. Iweha could make
out a prima facie claim of discrimination and ultimately ruled against her because she
failed to make a sufficient showing of pretext. Like the parties and the district court, we
focus on the pretext question. We conclude, as the district court did, that Ms. Iweha
cannot satisfy part three of the McDonnell Douglas framework: viz., she has failed to
demonstrate that the reasons KDADS offered for terminating her employment were
pretextual. Accordingly, Ms. Iweha cannot prevail on her Title VII disparate treatment
claim.
When evaluating a potential pretext argument, âwe must not sit as a
superpersonnel department that second-guesses the companyâs business decisions, with
the benefit of twenty-twenty hindsight.â Frappied v. Affinity Gaming Black Hawk, LLC,
27
Appellate Case: 23-3074 Document: 58-1 Date Filed: 11/19/2024 Page: 28
966 F.3d 1038, 1059 (10th Cir. 2020) (quoting Tyler v. RE/MAX Mountain States, Inc.,232 F.3d 808
, 813â14 (10th Cir. 2000)). Accordingly, âwe do not second-guess the employerâs decision even if it seems in hindsight that the action taken constituted poor business judgment.â Riggs v. AirTran Airways, Inc.,497 F.3d 1108, 1119
(10th Cir. 2007). âWe do not ask whether the employerâs reasons were wise, fair or correct.âId. at 1118
. We simply determine âwhether the employer honestly believed its [legitimate, nondiscriminatory] reasons and acted in good faith upon them.âId. at 1119
.
Although
â[t]he evidence which [a plaintiff] can present in an attempt to
establish that [a defendantâs] stated reasons are pretextual may take a
variety of forms[,]â . . . [a] plaintiff typically makes a showing of
pretext in one of three ways: (1) with evidence that the defendantâs
stated reason for the adverse employment action was false; . . . (2)
with evidence that the defendant acted contrary to a written company
policy prescribing the action to be taken by the defendant under the
circumstances . . . ; or (3) with evidence that the defendant acted
contrary to an unwritten policy or contrary to company practice when
making the adverse employment decision affecting the plaintiff.
Kendrick v. Penske Transp. Servs., Inc., 220 F.3d 1220, 1230(10th Cir. 2000) (first three alterations in original) (quoting Patterson v. McLean Credit Union,491 U.S. 164
, 187â88 (1989), superseded by statute on other grounds, Civil Rights Act of 1991,105 Stat. 107
, as recognized in CBOCS West, Inc. v. Humphries,553 U.S. 442, 449
(2008)).
2
Ms. Iweha maintains that Defendantsâ use of pretext is evident from their failure to
follow a progressive approach to discipline as mandated by their own written policy. As
28
Appellate Case: 23-3074 Document: 58-1 Date Filed: 11/19/2024 Page: 29
the district court correctly recognized, this argument is untenable given the policyâs
specific statement that progressive discipline is optional.
â[W]here âprogressive discipline [is] entirely discretionary,â and the employer âdid
not ignore any established company policy in its choice of sanction, the failure to
implement progressive discipline is not evidence of pretext.ââ Lobato v. N.M. Envât
Depât, 733 F.3d 1283, 1291(10th Cir. 2013) (second alteration in original) (quoting Timmerman v. U.S. Bank,483 F.3d 1106, 1120
(10th Cir. 2007)).
Here, KDADSâs policy unambiguously granted Superintendent Dipman this kind
of discretion. Section No. 3.6 of the KDADS State Hospital Employee Manual explicitly
provides that â[d]epending on the nature/severity of an incident[,] progressive discipline
stages may be skipped or repeated as deemed appropriate by the Appointing Authority.â
Jt. App., Vol. VI, at 187 (KDADS State Hosp. Emp. Polây Manual No. 3.6 Disciplinary
Action). The policy also states that âdismissalâ is one of the stages of progressive
discipline available to the Appointing Authority. Id.
Whatâs more, each of the specific policy provisions that Ms. Iweha was accused
by her employer of violating also warned that the possible consequences for failing to
abide by the provision included dismissal. No. 3.8 stated â[s]uch behavior may result in
formal disciplinary action, including dismissal,â Jt. App., Vol. II, at 252 (KDADS State
Hosp. Emp. Polây Manual No. 3.8 Employee Conduct), No. 3.8K provided â[s]leeping on
duty by any KDADS employee is unacceptable personal conduct calling for prompt
disciplinary action up to and including dismissal,â id. at 253 (KDADS State Hosp. Emp.
Polây Manual No. 3.8K Sleeping on Duty), and No. 4.8 explained â[v]iolation of this
29
Appellate Case: 23-3074 Document: 58-1 Date Filed: 11/19/2024 Page: 30
policy may result in the proposal of disciplinary action up to and including termination of
employment,â id. at 255â56 (KDADS State Hosp. Emp. Polây Manual No. 4.8 Use of
Computer Equipment, Fax Machines and Telephones).
In sum, the evidence presented shows that Ms. Iwehaâs employer did not act
contrary to written policy in terminating her employment. The policies provided that
progressive discipline was discretionary and termination was a permissible outcome for a
violation of any one of the three policies that Ms. Iweha was charged with violating. In
exercising discretion and terminating Ms. Iweha, her employer acted consistently with its
policyânot contrary to it. Therefore, this theory of pretext fails.
3
Ms. Iwehaâs second pretext theory in the district court, and her primary theory on
appeal, is that Ms. Prescottâs investigation was illegitimate, a âsham.â Aplt.âs Opening
Br. at 54; see also Oral Arg. Tr. 13:19. It is undisputed that Superintendent Dipman was
the final decisionmaker who terminated Ms. Iwehaâs employment. And Ms. Iweha does
not allege that Superintendent Dipman herself possessed any kind of discriminatory bias
or animus toward her. Oral Arg. Tr. 14:21â37. Accordingly, Ms. Iwehaâs focus on the
alleged irregularity of Ms. Prescottâs investigation only makes sense insofar as Ms. Iweha
seeks to invoke the so-called âcatâs pawâ theory. Under that theory, Superintendent
Dipmanâs termination decision was the product of her uncritical reliance on Ms.
Prescottâs irregular investigationâan investigation that was supposedly tainted by
discriminatorily biased allegations of Ms. Iwehaâs coworkers. If there were sufficient
proof to that effect, Superintendent Dipmanâs termination decision would be actionableâ
30
Appellate Case: 23-3074 Document: 58-1 Date Filed: 11/19/2024 Page: 31
even though she did not personally harbor discriminatory animus against Ms. Iweha.
However, as we explain, Ms. Iweha does not muster sufficient proof to support her catâs
paw theory.
The âcatâs pawâ theory of liability âallows a plaintiff to establish pretext even
without evidence that the actual decisionmaker possessed an unlawful motive.â Singh v.
Cordle, 936 F.3d 1022, 1038 (10th Cir. 2019) (citation and internal quotation marks omitted). Under this theory, an employer is liable for engaging in a discriminatory, adverse employment action âif a subordinate to the decisionmaker âperforms an act motivated by [discriminatory] animus that is intended by the [subordinate] to cause an adverse employment action, and . . . that act is a proximate cause of the ultimate employment action.ââId.
(quoting Staub v. Proctor,562 U.S. 411, 422
(2011)). Under this framework, the decisionmaker âhas no discriminatory animus but is influenced by previous company action that is the product of a like animus in someone else.â Lobato,733 F.3d at 1294
(quoting Staub,562 U.S. at 417
). Essentially, ââcatâs pawâ refers to a situation in which a biased subordinate, who lacks decisionmaking power, uses the formal decisionmaker as a dupe in a deliberate scheme to trigger a discriminatory employment action.â E.E.O.C. v. BCI Coca-Cola Bottling Co. of L.A.,450 F.3d 476, 484
(10th Cir. 2006).
The key element of a successful catâs paw theory of pretext is an unbroken causal
chain connecting the biased employeeâs action to the unbiased decisionmakerâs adverse
decision. See Parker v. United Airlines, Inc., 49 F.4th 1331, 1339 (10th Cir. 2022)
(â[W]eâd need to decide whether [the employerâs] procedures had broken the causal
31
Appellate Case: 23-3074 Document: 58-1 Date Filed: 11/19/2024 Page: 32
chain between the supervisorâs retaliatory motive and the firing.â). When the biased
employee, motivated by unlawful discriminatory intent, feeds information to the unbiased
decisionmaker with the intention of effecting an adverse employment action, we inquire
whether that decisionmaker placed âuncritical relianceâ on that information. See Singh,
936 F.3d at 1038 (quoting Lobato, 733 F.3d at 1294). â[A] ânecessaryâ element to a [catâs paw] claim is the decisionmakerâs uncritical âreli[ance]â on facts provided by a biasedâ employee. Lobato,733 F.3d at 1294
(third alteration in original) (quoting Staub,562 U.S. at 421
); see also Singh, 936 F.3d at 1038 (âIf a final decisionmaker fires an employee based on âuncritical relianceâ on facts provided by a biased subordinate, the subordinateâs bias is the proximate cause of the employment action.â (quoting Lobato,733 F.3d at 1294
)).
A catâs paw theory can be defeated by showing a break in the causal chain, or a
lack of uncritical reliance by the unbiased decisionmaker. The most common way to
make this showing is by establishing that the employer âconduct[ed] an independent
investigation of the allegations against an employeeâ to verify the biased employeeâs
claims. BCI Coca-Cola Bottling Co., 450 F.3d at 488. In such a circumstance, the âcausal link is defeated,âid.,
because the employer has taken steps to form an independent judgment regarding the propriety of the adverse employment action. See also Singh, 936 F.3d at 1038 (âOne way an employer can âbreak the causal chainâ between the subordinateâs biased behavior and the adverse employment action is for another person or committee higher up in the decision-making process to independently investigate the grounds for dismissal.â); Thomas v. Berry Plastics Corp.,803 F.3d 510
,
32
Appellate Case: 23-3074 Document: 58-1 Date Filed: 11/19/2024 Page: 33
516 (10th Cir. 2015) (âIt is well-established in this Circuit that an employer can âbreak
the causal chainâ between the biased subordinateâs unlawful actions and the adverse
employment action by independently investigating the allegations against the employee.â
(quoting Young v. Dillon Cos., 468 F.3d 1243, 1253(10th Cir. 2006))); Lobato,733 F.3d at 1294
(â[I]f the employer independently verifies the facts and does not rely on the
biased sourceâthen there is no [catâs paw] liability.â).
â[I]nterpret[ing] our cases in a manner that permits them to coexist harmoniously,â
United States v. Mier-Garces, 967 F.3d 1003, 1018(10th Cir. 2020) (quoting United States v. Hansen,929 F.3d 1238, 1254
(10th Cir. 2019)), it seems clear to us that, in past cases, we have effectively treated the question of whether the plaintiff was afforded an opportunity to explain her side of the story to the unbiased decisionmaker to be a proxy for a related, but more apposite, inquiry into whether the decisionmaker uncritically relied upon the biased employeesâ allegations. See, e.g., BCI Coca-Cola Bottling Co.,450 F.3d at 488
(âIndeed, under our precedent, simply asking an employee for his version of events may defeat the inference that an employment decision was racially discriminatory.â); Thomas, 803 F.3d at 516â17 (â[W]e have held that simply asking an employee for his or her version of events may defeat the inference that an employment decision was discriminatory . . . .â); cf. Smothers v. Solvay Chems., Inc.,740 F.3d 530, 542
(10th Cir. 2014) (noting that because the investigator did not âgive Mr. Smothers a chance to explain or deny those allegations,â â[t]he decision makers ultimately relied on one-sided informationâ). However, against the backdrop of the Supreme Courtâs decision in Staub,562 U.S. at 42
, we helpfully clarified and refined the focus of our
33
Appellate Case: 23-3074 Document: 58-1 Date Filed: 11/19/2024 Page: 34
precedent in Parker, stating that â[t]he inquiry involves the independence of the
employerâs investigation, not the employeeâs opportunity to respond.â 49 F.4th at 1339.
Accordingly, though an employer-decisionmaker may bolster its argument that it
conducted an independent investigationâand thus did not uncritically rely on anotherâs
discriminatorily biased allegationsâby affording the employee-plaintiff an opportunity
to explain her side of the dispute, such an action does not conclusively resolve the
independent-investigation inquiry in the employer-decisionmakerâs favor.
Though Ms. Iweha appears to invoke the catâs paw theory, she does not clearly
specify her understanding of Ms. Prescottâs role under the catâs paw framework.
Specifically, Ms. Iweha does not clearly indicate whether she believes that Ms. Prescott
was herself biased. In this regard, on one hand, she writes in her opening brief that â[t]he
timeline of events in this case establishes that Prescott was motivated to terminate Iweha
long before the June 10, 2020 incident,â Aplt.âs Opening Br. at 59, and that âPrescott did
not just bungle an investigation or do a poor job. Prescott set out to find a basis to
terminate Iweha, after being pushed to do so by Fox in the March 2020 meeting,â id. at
57â58. These contentions could be read as suggesting that Ms. Iweha believes Ms.
Prescott shared in Mr. Foxâs allegedly discriminatory animus and worked with him to
effect Ms. Iwehaâs termination. Under such a framing, Ms. Iweha would be effectively
asserting that Ms. Prescottâpersonally motivated by discriminatory intentâlaunched an
investigation and crafted a biased report recommending that Ms. Iweha be terminated,
and that Superintendent Dipman uncritically relied on that report and recommendation.
On the other hand, Ms. Iweha does not explicitly contend that Ms. Prescott had
34
Appellate Case: 23-3074 Document: 58-1 Date Filed: 11/19/2024 Page: 35
discriminatory animus. In fact, the previously quoted language about Mr. Fox
âpush[ing],â id. at 58, Ms. Prescott to investigate Ms. Iweha could be read as suggesting
that Ms. Prescott, like Superintendent Dipman, had no bias against Ms. Iwehaâthat,
instead, she acted as an unwitting dupe of other biased employees such as Mr. Fox, Ms.
Finger, or Ms. Seddon. Under this theory, Ms. Iweha would be effectively asserting that,
though Ms. Prescott lacked discriminatory intent herself, she uncritically relied on the
discriminatorily biased allegations of other employees in preparing her investigative
report and arriving at her termination recommendation. As a consequence, Ms. Prescottâs
resulting report and termination recommendation were tainted by that discriminatory
bias, and the report and recommendation formed the final link in the unbroken causal
chain leading to Superintendent Dipman, who in turn, under this theory, uncritically
relied on the report and recommendation in terminating Ms. Iweha.
At oral argument, Ms. Iweha intimated that she was advancing both of these
variations of a catâs paw theory as alternates to one another. Oral Arg. Tr. 13:20â14:05
(â[E]ither she had racial or national origin bias, or she was fully committed to not only
rubber-stamping but justifying the race- and national origin-based employment action
that the pharmacy wanted to take against Ms. Iweha.â). Thus, we evaluate whether Ms.
Iweha has sufficiently supported either version of a catâs paw theory and conclude that
she has not.
The ambiguity in Ms. Iwehaâs presentation is symptomatic of the scarcity of
evidence supporting either version of her catâs paw theory. First, she has identified no
evidence that Ms. Prescott had racial or national origin bias against her, which is fatal to
35
Appellate Case: 23-3074 Document: 58-1 Date Filed: 11/19/2024 Page: 36
her first version. The evidence supports the view that Ms. Prescott received numerous
complaints about Ms. Iwehaâs behavior, met with Ms. Iweha and her supervisor to clarify
and better address those complaints, and then conducted an investigation when her
coworkersâ complaints escalated on June 10, 2020. There is simply no indication that
Ms. Prescott performed these duties animated by discriminatory bias against Ms. Iweha.
Therefore, the first version of her catâs paw theoryâthat Ms. Prescott was the
discriminatorily biased mastermind behind her termination by Superintendent Dipmanâ
must fail. Notably, even if Ms. Iweha had been successful in demonstrating that Ms.
Prescottâs investigative report and termination recommendation were motivated by her
own discriminatory bias, Ms. Iweha would still need to prove that Superintendent
Dipman uncritically relied on Ms. Prescottâs bias-tainted report and recommendation in
terminating her. See Singh, 936 F.3d at 1038 (âIf a final decisionmaker fires an employee
based on âuncritical relianceâ on facts provided by a biased subordinate, the subordinateâs
bias is the proximate cause of the employment action.â (quoting Lobato, 733 F.3d at
1294)). But we need not reach this latter issue because Ms. Iweha dispositively stumbles
at the outset, on her first version of her catâs paw theory, by failing to offer proof of Ms.
Prescottâs discriminatory bias.
We now examine Ms. Iwehaâs alternate version of the catâs paw theory: Ms.
Iwehaâs contention that, in conducting her investigation and recommending Ms. Iwehaâs
termination, Ms. Prescottâthough personally free of discriminatory biasâuncritically
relied on the discriminatorily biased allegations of Ms. Iwehaâs coworkers and, in turn,
Superintendent Dipman uncritically relied on Ms. Prescottâs investigative report and her
36
Appellate Case: 23-3074 Document: 58-1 Date Filed: 11/19/2024 Page: 37
termination recommendation in terminating Ms. Iweha. Under this alternate catâs paw
theory, Ms. Iweha must show that both Ms. Prescott and Superintendent Dipman
uncritically relied on the discriminatorily biased allegations of Ms. Iwehaâs coworkers.
Cf. Parker, 49 F.4th at 1339 (â[W]eâd need to decide whether [the employerâs]
procedures had broken the causal chain between the supervisorâs retaliatory motive and
the firing.â). An independent assessment by either would break the link in the causal
chain and defeat this version of Ms. Iwehaâs catâs paw theory.
Stated otherwise, in proving this alternate version, Ms. Iweha must show that, in
conducting her investigation and in making her termination recommendation, Ms.
Prescott uncritically relied on the coworkersâ discriminatorily biased allegationsâsuch
that her report and termination recommendation were tainted by such bias. Then, she
must show that Superintendent Dipman uncritically relied on Ms. Prescottâs tainted
investigative report and termination recommendation in deciding to terminate Ms.
Iwehaâs employment. If Ms. Iweha cannot demonstrate uncritical reliance by both Ms.
Prescott and Superintendent Dipman on her coworkersâ discriminatorily biased
allegations, she cannot show an unbroken causal chain from those allegations to
Superintendent Dipmanâs termination decisionâand her catâs paw theory must fail. See
Parker, 49 F.4th at 1345 (Holmes, J., concurring) (noting that uncritical reliance âat the
final layer of review is an essential element of catâs paw liability that the plaintiff bears
the burden to establishâ).
All that said, our inquiry may begin and end with Ms. Prescottâs investigation and
her related termination recommendation. Ms. Iweha has not demonstrated that Ms.
37
Appellate Case: 23-3074 Document: 58-1 Date Filed: 11/19/2024 Page: 38
Prescottâs investigation lacked independence and uncritically relied on her coworkersâ
discriminatorily biased allegations. To be sure, Ms. Prescott did speak with the
employees that Ms. Iweha argues exhibited racial and national origin bias: Mr. Fox, Ms.
Seddon, and Ms. Finger. However, Ms. Prescott also spoke with numerous other
coworkers and with Ms. Iweha, herself. And as to her discussion with Ms. Iweha, recall
thatâeven though allowing an employee an opportunity to offer his or her side of the
dispute is not determinativeâit does support an argument that an employerâs
investigation is independent and not controlled by biased, discriminatory allegations of
coworkers.
Moreover, Ms. Prescott went beyond interviews. She also examined three forms
of empirical data: records of Ms. Iwehaâs phone calls, internet browsing on her LSH
computer, and key card swipes into and out of the pharmacy. See Jt. App., Vol. VI, at 54,
Tr. 32:3â19. Taken together, Ms. Prescottâs interviews and documentary factchecking
undercut any argument that her investigation and resulting termination recommendation
lacked independence and uncritically relied on the discriminatorily biased allegations of
Ms. Iwehaâs coworkers. We underscore that it is the independence of her investigation
that is at issue here; it is not our role to judge whether Ms. Prescottâs investigation was
optimalâin its scope or componentsâor whether it arrived at the right conclusion. See
Riggs, 497 F.3d at 1118â19 (âWe do not ask whether the employer's reasons were wise,
fair or correct; the relevant inquiry is whether the employer honestly believed its reasons
and acted in good faith upon them.â). The evidence clearly shows that Ms. Prescott did
not uncritically rely on discriminatorily biased information, and that is all that is required.
38
Appellate Case: 23-3074 Document: 58-1 Date Filed: 11/19/2024 Page: 39
Her fact-based investigation therefore broke the causal chain and fatally undermines Ms.
Iwehaâs alternate version of her catâs paw theory.
We have construed Ms. Iwehaâs arguments to essentially involve two versions of
the catâs paw theory. Under both versions, Superintendent Dipmanâwho undisputedly
did not harbor racial or national origin bias against Ms. Iwehaâterminated Ms. Iweha
because she uncritically relied on the discriminatorily biased allegations of Ms. Iwehaâs
coworkers. However, we conclude that the causal chain that Ms. Iweha tries to
establishâfrom her coworkersâ discriminatorily biased allegations to Superintendent
Dipmanâs termination decisionâwas dispositively broken under both versions of Ms.
Iwehaâs catâs paw theory.
4
In a last-ditch effort to show pretext for her termination, Ms. Iweha attempts to
revive in her reply brief an argument that she made before the district court: the
contention that she was treated differently from similarly situated comparators. See
Aplt.âs Reply Br. at 15.
As an initial matter, Ms. Iweha waived this argument by not raising it in her
opening brief. See Tran v. Trs. of State Colls. in Colo., 355 F.3d 1263, 1266(10th Cir. 2004) (âIssues not raised in the opening brief are deemed abandoned or waived.â (quoting Coleman v. B-G Maint. Mgmt. of Colo., Inc.,108 F.3d 1199, 1205
(10th Cir. 1997))); see also United States v. Walker,918 F.3d 1134, 1151
(10th Cir. 2019)
(âOrdinarily, a partyâs failure to address an issue in its opening brief results in that issue
being deemed waived. And, ordinarily, we will decline to reach the merits of waived
39
Appellate Case: 23-3074 Document: 58-1 Date Filed: 11/19/2024 Page: 40
issues.â). Stated otherwise, it is not enough that Ms. Iweha attempts to highlight this
argument in her reply brief. See United States v. Harrell, 642 F.3d 907, 918(10th Cir. 2011) (â[A]rguments raised for the first time in a reply brief are generally deemed waived.â). In our discretion, we therefore may decline to reach the merits of this pretext theory. See, e.g., Abernathy v. Wandes,713 F.3d 538, 552
(10th Cir. 2013) (â[T]he
decision regarding what issues are appropriate to entertain on appeal in instances of lack
of preservation is discretionary.â).
Nonetheless, even if we were to consider this theoryâand even if we were to
assume that the theory is relevant at all on the question of pretext, see, e.g., Kendrick, 220
F.3d at 1230(enumerating a non-exhaustive set of âwaysâ to show pretext)âit would fail on the merits. âOne method by which a plaintiff can demonstrate an inference of discrimination is to show that the employer treated similarly situated employees more favorably.â Luster v. Vilsack,667 F.3d 1089, 1095
(10th Cir. 2011). However, Ms.
Iweha has not made such a showing. She articulates this theory on appeal using slightly
different examples from those she used before the district court. First, she makes a
perfunctory argument about her âtreatment . . . regarding work hours and job
performance factorsâ as compared to Mr. Fox and Ms. Finger. Aplt.âs Reply Br. at 15.
However, this argument is meritless. The record clearly shows that Ms. Iweha was given
the same opportunity as her coworkers to work in the mornings; that her preference for
later hours was singly accommodated by Ms. Seddonâs instruction to Mr. Fox and Ms.
Finger to leave overnight prescription orders for Ms. Iweha to fill; and that Ms. Iweha
was evaluated using the same objective factors on the PRF (factors that Ms. Iweha herself
40
Appellate Case: 23-3074 Document: 58-1 Date Filed: 11/19/2024 Page: 41
agreed were reasonable).
Ms. Iwehaâs second similarly-situated-comparator argument is that Mr. Fox was
not disciplined for the same June 10, 2020, incident for which she was placed on leave.
However, this argument is unavailing for two reasons. First, as the district court noted,
two pharmacy technicians promptly reported Ms. Iwehaâs conduct on June 10 to Ms.
Prescott, while neither Ms. Iweha nor anyone else reported Mr. Foxâs conduct. As a
result, Mr. Fox was not similarly situated to Ms. Iweha because no one had raised a
concern about Mr. Foxâs conduct. Second, Ms. Iwehaâs termination stemmed from
multitudinous concerns that her coworkers expressed about her contributions and conduct
in the workplaceâwhich Ms. Prescott sought to verify through examination of work
records. Mr. Foxâs workplace performance received no such expressions of concern from
coworkers. Therefore, he was not similarly situated in this regard to Ms. Iweha.
***
For these reasons, none of Ms. Iwehaâs theories of pretext are supported by
sufficient evidence. Thus, her claim fails under step three of the McDonnell Douglas
framework.
C
Finally, we assess Ms. Iwehaâs Title VII retaliation claim. At various points in
this litigation, Ms. Iweha has advanced three theories of retaliation. We address each in
turn.
1
Under Title VII, an employer may not retaliate against an employee because the
41
Appellate Case: 23-3074 Document: 58-1 Date Filed: 11/19/2024 Page: 42
employee âhas opposed any practice made an unlawful employment practice by [Title
VII].â 42 U.S.C. § 2000e-3(a). As with a disparate treatment claim, a plaintiff may
establish a retaliation claim using either direct evidence, which in this context means
showing âthat retaliatory animus played a âmotivating partâ in the employment decision,â
or ârely[ing] on the familiar three-part McDonnell Douglas framework to prove that the
employerâs proffered reason for its decision is a pretext for retaliation.â Fye v. Okla.
Corp. Comân, 516 F.3d 1217, 1225(10th Cir. 2008) (quoting Price Waterhouse v. Hopkins,490 U.S. 228, 250
(1989) (plurality opinion), superseded in part by 42 U.S.C. §§ 2000e-2(m), 2000e-5(g)(20(B)); Medlock v. Ortho Biotech, Inc.,164 F.3d 545, 550
(10th Cir. 1999); accord Lounds,812 F.3d at 1233
. Ms. Iweha relies on the McDonnell
Douglas framework in advancing her retaliation claim.
To establish a prima facie case of retaliation, a plaintiff must prove â(1) she
engaged in protected activity; (2) she suffered an adverse employment action; and (3)
there was a causal connection between the protected activity and the adverse action.â
Vaughn v. Epworth Villa, 537 F.3d 1147, 1150(10th Cir. 2008) (quoting Timmerman, 483 F.3d at 1123â24); accord Lounds, 812 F.3d at 1233â34. The âprotected activityâ refers to the plaintiffâs âprotected opposition to discriminationâ made illegal under Title VII. Lounds,812 F.3d at 1233
. âTo satisfy [the causal connection] element, a âplaintiff must show that the individual who took adverse action against [her] knew of the employeeâs protected activity.ââ Montes v. Vail Clinic, Inc.,497 F.3d 1160, 1176
(10th Cir. 2007) (second alteration in original) (quoting Williams v. Rice,983 F.2d 177, 181
(10th Cir. 1993)).
42
Appellate Case: 23-3074 Document: 58-1 Date Filed: 11/19/2024 Page: 43
Once a plaintiff has made a prima facie showing of retaliation, the defendant must
âprovide a legitimate and facially non-retaliatory reason for its decision to terminateâ her.
Vaughn, 537 F.3d at 1153. If the defendant provides such a reason, the plaintiff âbears the ultimate burden of demonstrating that [the defendantâs] proffered reason is pretextual.âId.
at 1150 (quoting Metzler v. Fed. Home Loan Bank of Topeka,464 F.3d 1164, 1170
(10th Cir. 2006)).
2
Ms. Iweha has consistently argued that she was retaliated against for complaining
to Ms. Seddon about the way she was treated in the pharmacy. Ms. Iweha struggles to
establish her prima facie case on this theory because it is not clear that her complaints to
Ms. Seddon are protected activity under Title VII.
An employeeâs â[p]rotected opposition can range from filing formal charges to
voicing informal complaints to superiors.â Hertz v. Luzenac America, Inc., 370 F.3d
1014, 1015(10th Cir. 2004). âAlthough no magic words are required, to qualify as protected opposition the employee must convey to the employer his or her concern that the employer has engaged in a practice made unlawful by [Title VII]. General complaints about company management . . . will not suffice.â Hinds v. Spirit/United Mgmt. Co.,523 F.3d 1187, 1203
(10th Cir. 2008). â[T]he absence of a reference to unlawful discrimination . . . can preclude a retaliation claim because an employer cannot engage in unlawful retaliation if it does not know that the employee has opposed or is opposing a violation of Title VII.â Petersen v. Utah Depât of Corrs.,301 F.3d 1182, 1188
(10th Cir. 2002); see also Anderson v. Acad. Sch. Dist. 20,122 F. Appâx 912
, 916
43
Appellate Case: 23-3074 Document: 58-1 Date Filed: 11/19/2024 Page: 44
(10th Cir. 2004) (â[A] vague reference to discrimination and harassment without any
indication that this misconduct was motivated by race (or another category protected by
Title VII) does not constitute protected activity and will not support a retaliation
claim.â).3
Ms. Iweha could not recall the specific content of her complaints to Ms. Seddon.
Nonetheless, Ms. Iweha contends that she âmade it known that [she] was being
discriminated against.â Jt. App., Vol. III, at 154, Tr. 68:8â12.
Without more, it is difficult to determine whether Ms. Iwehaâs complaints were
sufficiently detailed to put her employer on notice that she was opposing her employerâs
perceived Title VII discrimination based on race or national origin. We do not have
evidence before us that Ms. Iweha connected any of her complaints to her race or national
origin. In fact, Ms. Iweha essentially admitted that the email she sent to KDADS after
her termination was the first time that she reported systematic racism or defamation of
character at work to anybody with KDADS.
Regardless, we need not decide whether Ms. Iweha has sufficiently established
that her complaints to Ms. Seddon were protected activity for purposes of a prima facie
case of retaliation. We may assume without deciding that her complaints to Ms. Seddon
constitute protected activity and that Ms. Iweha has set out a prima facie case
3
We rely on unpublished cases for their persuasive value only and do not
treat them as binding precedent. See United States v. Engles, 779 F.3d 1161, 1162
n.1 (10th Cir. 2015).
44
Appellate Case: 23-3074 Document: 58-1 Date Filed: 11/19/2024 Page: 45
successfully.4 See Johnson v. Weld Cnty., Colo., 594 F.3d 1202, 1211 (10th Cir. 2010).
Having done so, we conclude that Ms. Iwehaâs retaliation theory still fails at step three of
the McDonnell Douglas framework, the pretext question. For essentially the same
reasons explained supra in Part II.B, Ms. Iweha has not shown that Ms. Prescottâs
investigative results, including her termination recommendationâviz., the legitimate and
facially non-discriminatory reason KDADS offered for terminating her employmentâ
constituted a pretext for terminating her in retaliation for her protected activity.
Consequently, even assuming that Ms. Iwehaâs complaints to Ms. Seddon constituted
protected activity, Ms. Iweha has not offered sufficient proof that her employerâs reasons
for terminating her were a pretext that, in this context, masked its retaliation for that
protected activity. As a result, Ms. Iwehaâs first retaliation theory is unpersuasive.
3
Ms. Iweha also suggested that she was retaliated against for posting Governor
Kellyâs letter at her work station. However, we conclude that she has waived this
argument.
The district courtâs Pretrial Order reflects that Ms. Iweha alleged two instances of
protected activity as possible bases for retaliation: her aforementioned complaints to Ms.
Seddon and her counselâs July 27, 2020, letter, which is discussed infra at Part II.C.4.
4
We also assume without deciding that as part of a successful prima facie
case, Ms. Iweha has demonstrated causation. As explained supra in Part II.C.1, this
element would require that Ms. Iweha prove Superintendent Dipman, the person who
took adverse employment action against Ms. Iweha, was aware of Ms. Iwehaâs
complaints to Ms. Seddon.
45
Appellate Case: 23-3074 Document: 58-1 Date Filed: 11/19/2024 Page: 46
Not until responding to Defendantsâ motion for summary judgment did Ms. Iweha first
claim that posting Governor Kellyâs letter was protected activity. The district court
therefore found at summary judgment that Ms. Iweha had âwaived this theory of
protected opposition by failing to include it in the Pretrial Order,â which âcontrols the
course of litigationâ and has a âbinding effectâ on a plaintiffâs arguments. Jt. App., Vol.
VII, at 65â66 (quoting Sunderman v. Westar Energy, Inc., 520 F. Supp. 2d 1269, 1278(D. Kan. 2007), affâd,307 F. Appâx 224
(10th Cir. 2009)).
Ms. Iweha waived merits review of this retaliation theory on appeal by failing to
challenge the district courtâs waiver determination in her opening brief. See United
States v. Abdenbi, 361 F.3d 1282, 1289(10th Cir. 2004) (âThe failure to raise an issue in an opening brief waives that issue.â). She perfunctorily notes that the district court âagree[d]â with Defendants that she had not preserved the argument, but she then engages with the district courtâs subsequent discussion about the merits of the argument and leaves the waiver determination unrefuted. Aplt.âs Opening Br. at 37. In other words, Ms. Iweha notes the district courtâs waiver determination, but that is not enough to preserve the issue on appeal. She must squarely present her disagreement with the district courtâs waiver determination in her brief. âThe first task of an appellant is to explain to us why the district courtâs decision was wrong,â Nixon v. City & Cnty. of Denver,784 F.3d 1364, 1366
(10th Cir. 2015), and Ms. Iweha did not do that here.
Moreover, even though the effort to do so likely would not have helped her,
see, e.g., United States v. Leffler, 942 F.3d 1192, 1197 (10th Cir. 2019) (âIn this
46
Appellate Case: 23-3074 Document: 58-1 Date Filed: 11/19/2024 Page: 47
Circuit, we generally do not consider arguments made for the first time on appeal in
an appellantâs reply brief and deem those arguments waived.â), in her reply brief,
Ms. Iweha again failed to explain why the district courtâs waiver determination was
incorrectâdespite acknowledging Defendantsâ arguments that the district courtâs
waiver determination should resolve the issue. See Aplt.âs Reply Br. at 5 (âAppellees
focus a significant portion of their argument attempting to establish that Iwehaâs
posting of . . . [the] letter . . . should be ignored in this case as either an abandoned
and waived argument or as not a protected activity.â).
Consequently, Ms. Iweha has waived any argument that her posting of Governor
Kellyâs letter constituted protected activity.5 She therefore cannot establish a prima facie
case for retaliation based on such a theory.
4
Finally, Ms. Iweha attempts to establish a prima facie case for her retaliation claim
using her counselâs July 27, 2020, letter as alleged protected activity. As with her theory
about posting Governor Kellyâs letter, Ms. Iweha waived this theory on appeal.
However, in an exercise of our discretion, we explain below that if we elected to
overlook Ms. Iwehaâs waiver, see, e.g., Abernathy, 713 F.3d at 552, Ms. Iwehaâs
5
We also note that, at oral argument, Ms. Iwehaâs counsel appeared to
affirmatively waive this theoryâalthough our waiver finding does not rely on
counselâs statement. See Oral Arg. Tr. 6:11â27 (âYour honor, Iâm relying on that
letter, not as a specific protected activity for retaliation. Iâm relying on that letter to
show the hostile work environment and that the ultimate adverse employment
decision was based upon Ms. Iwehaâs race and national origin.â).
47
Appellate Case: 23-3074 Document: 58-1 Date Filed: 11/19/2024 Page: 48
argument would not succeed on the merits because she has not proven causation, the third
required element of a prima facie retaliation claim.
To establish a causal connection, a plaintiff âmust present âevidence of
circumstances that justify an inference of retaliatory motive.ââ Ward v. Jewell, 772 F.3d
1199, 1203(10th Cir. 2014) (quoting Williams v. W.D. Sports, N.M., Inc.,497 F.3d 1079, 1091
(10th Cir. 2007)). âTo satisfy [the causal connection] element, a âplaintiff must show that the individual who took adverse action against [her] knew of the employeeâs protected activity.ââ Montes,497 F.3d at 1176
(quoting Rice,983 F.2d at 181
). âIf the protected conduct is closely followed by the adverse action, courts have often inferred a causal connection.â Ward,772 F.3d at 1203
.
At the outset, Ms. Iwehaâs retaliation theory based upon her counselâs letter cannot
succeed because Ms. Iweha has waived this theory on appeal. Her waiver concerns the
causation element of her prima facie claim. We assume without deciding that her
counselâs letter is protected activity. Unlike her posting of Governor Kellyâs letter, her
counselâs letter was included in the Pretrial Order before the district court. However,
during the summary judgment briefing, Ms. Iweha did not respond to Defendantsâ merits
causation argument that Ms. Iweha could not show that her counselâs letter caused
Superintendent Dipman to terminate her. The district court specifically found in its
Memorandum and Order granting summary judgment that Ms. Iweha had âabandoned
this theory of recovery,â Jt. App., Vol. VII, at 67, by not responding to Defendantsâ
causation argument.
In her opening brief, Ms. Iweha does not even mention the courtâs abandonment
48
Appellate Case: 23-3074 Document: 58-1 Date Filed: 11/19/2024 Page: 49
finding; rather, she simply remarks on the merits that the court ruled âagainst [her]
because she cannot âproveâ the letter caused the termination.â Aplt.âs Opening Br. at 38.
For like reasons to those we explained supra in Part II.C.3, Ms. Iwehaâs failure to address
the district courtâs abandonment finding constitutes a waiver of any argument opposing
that finding. See Abdenbi, 361 F.3d at 1289; Nixon,784 F.3d at 1366
. As a consequence of this waiver at the procedural threshold, Ms. Iweha has surrendered any right to be heard on the merits regarding the causal effect, if any, of her counselâs letter. Moreover, under very similar procedural circumstances, we also have held that a â[non-movantâs] failure to rebut the arguments raised by defendants in their motion for summary judgment is fatal to his attempt to raise and rebut such arguments on this appeal.â Coffey v. Healthtrust, Inc.,955 F.2d 1388, 1393
(10th Cir. 1992).
In short, because Ms. Iweha has failed to preserve any merits retaliation argument
that her counselâs letter was the cause of her termination, she cannot prevail on her
retaliation theory based on the counselâs letter. And, even if we were to exercise our
discretion and overlook Ms. Iwehaâs lack of preservation on this issue, we nevertheless
would conclude that Ms. Iweha has not established causationâas the district court ruled
in the alternative. Ms. Iwehaâs counsel sent the letter in response to Superintendent
Dipmanâs July 24, 2020, letter informing her of her proposed dismissal, which would be
effective August 3, 2020. Superintendent Dipman then finalized Ms. Iwehaâs termination
on that day. As such, Ms. Iwehaâs termination on August 3 was not newly imposed after
her counsel sent his letter; rather, it was the finalization of KDADSâs previously
conceived discipline plan, âthe next step in the process already set in motion.â Nixon,
49
Appellate Case: 23-3074 Document: 58-1 Date Filed: 11/19/2024 Page: 50
784 F.3d at 1370. Under Ms. Iwehaâs proposed theory, the only way KDADS could avoid a retaliation claim would have been to reverse course on its planned termination when it received oppositional material from her counsel. However, âemployers need not refrain from previously planned actions upon learning that an individual has engaged in protected activity.âId.
Ultimately, KDADSâs âproceeding along lines previously contemplated, though not yet definitively determined, is no evidence whatever of causality.âId.
(quoting Clark Cnty. Sch. Dist. v. Breeden,532 U.S. 268, 272
(2001) (per
curiam)).
***
In sum, none of Ms. Iwehaâs three theories of retaliation survive summary
judgment. Even assuming that her complaints to Ms. Seddon constituted protected
activity and that she could establish a prima facie case of retaliation on that theory, she
fails to show pretext as required by step three of the McDonnell Douglas test. Her
retaliation theory based upon her posting of Governor Kellyâs letter falters before we
reach the merits of the pretext question, because she has waived any argument that her
action was protected conduct. Finally, her theory that relies upon her counselâs July 27,
2020, letter also was not preserved for our review. And even if we were inclined to reach
the merits of the retaliation question as to the letter, Ms. Iweha could not establish the
causation element required to make out a prima facie case in step one of the McDonnell
Douglas test.
III
For the foregoing reasons, we conclude that Ms. Iweha has not shown a genuine
50
Appellate Case: 23-3074 Document: 58-1 Date Filed: 11/19/2024 Page: 51
dispute of material fact that would have precluded a grant of summary judgment to
Defendants. Accordingly, we AFFIRM the district courtâs judgment.
51