Pan Am Systems, Inc. v. Atlantic Northeast Rails & Ports, Inc.

Overview

Today’s appeal centers on a district judge’s decision kicking out this battle-scarred defamation case on summary judgment. By way of introduction, plaintiffs are David Andrew Fink, Pan Am Systems, Inc., and Springfield Terminal Railway Company. Fink is the former President and CEO of Pan Am, the parent corporation of Springfield. Defendants are Chal-mers Hardenbergh and Atlantic Northeast ■Rails & Ports, Inc. (“ANR & P,” for short). Hardenbergh is a writer and editor at ANR & P, a trade newsletter and e-bulletin covering the railroad industry. So defendants are — both sides tell us — “media defendants” for all purposes relevant to this case. Saving certain details for later, we quickly sketch the main contours of the parties’ dispute.

Basically, plaintiffs are upset because they think four ANR & P articles — published between December 2009 and March 2011 — contained false and defamatory statements. Discussing a train derailment on a Springfield-owned rail line, the first article — after relying on reports in leading newspapers — quoted a state official as saying the accident was “ ‘perfectly predictable’ ” because the “ ‘railroad system’ ” was “ ‘horrendously dilapidated.’ ” The next article said Springfield neither stationed a crew at a certain locale nor provided five-day-a-week service on a certain line — despite “promis[ing]” to do both. Touching on Pan Am’s “haz-mat service,” the third article — relying on an email from an unnamed source — claimed Springfield “ ‘loses’ cars on a consistent ongoing basis, including one car ‘lost’ for over 60 days.” And finally, the last article said Pan Am’s owner had “removed” Fink “from management,” though some of ANR & P’s sources did not know whether Fink had “definitely left” or whether the owner “came to New England to administer the coup de grace,” but sources did express the hope that Fink’s successor — Fink’s son, it turns out — “might have more freedom either to spend more money on railroading, or put the existing money into different [and one would hope more productive] places.” (Brackets in original.)

Fed up with these write-ups, plaintiffs sued defendants in diversity, alleging (as relevant here) defamation. According to Maine law — which the parties agree applies to this litigation — liability for defamation exists if there is

(a) a false and defamatory statement concerning another;

(b) an unprivileged publication to a third party;

(c) fault amounting at least to negligence on the part of the publisher; and

(d) either actionability of the statement irrespective of special harm or the existence of special harm caused by the publication.

Lester v. Powers, 596 A.2d 65, 69 (Me.1991) (quoting Restatement (Second) of *63 Torts § 558 — which we will call “RST” from now on).

Defendants moved to dismiss the complaint for failing to state a claim, arguing (among other things) that plaintiffs had insufficiently pled falsity and fault — defamation elements (a) and (c), respectively. See Fed.R.Civ.P. 12(b)(6). Acting on the motion, the judge dismissed the complaint without prejudice, granting plaintiffs a chance to replead to fix these problems. The judge also ruled that defendants should be considered “media defendants” and that the complained-about speech involved “matters of public concern” (more on the quoted concepts later).

Taking their cue from the judge’s order, plaintiffs seasonably filed an expanded complaint. Worried that a fight over the fault element might require them to divulge confidential sources and threaten their First-Amendment interests, defendants proposed — and the district court accepted — having the parties do discovery on all issues except fault, followed by summary judgment on those issues, followed by discovery on fault if needed. See Bruno & Stillman, Inc. v. Globe Newspaper Co., 633 F.2d 583, 597-98 (1st Cir.1980) (discussing how bifurcated discovery like this can protect a defendant’s journalistic sources). After the first discovery phase, defendants moved for summary judgment, maintaining that they had published nothing defamatory or false. See Fed.R.Civ.P. 56(a). Plaintiffs opposed the motion, naturally. But the judge granted the motion, concluding (in a nutshell) that none of the offending statements were actionable in defamation.

Plaintiffs now appeal, making the big-picture argument that the troublesome passages in the offending articles — dealing with the derailment, promises, lost cars, and Fink’s departure — are capable of defamatory readings and are provably false. Wrong, and wrong again, defendants fire back. But, for reasons to appear shortly, we think plaintiffs are right about the lost-car comments. And so we reverse only on that issue.

Let us be perfectly clear, though. Our reversal on the lost-car comments does not mean that those comments may proceed to trial. After all, our analysis here concerns only part of the defamation inquiry— whether the battled-over statements are capable of a defamatory meaning and whether they are provably false. There remains the question whether defendants were at fault. To show fault, plaintiffs will need to show at the very least that defendants were negligent — and they may need to show that defendants acted with actual malice. See N.Y. Times Co. v. Sullivan, 376 U.S. 254, 279-80, 84 S.Ct. 710, 11 L.Ed.2d 686 (1964) (holding that a public figure suing for defamation must show that the defendant acted with actual malice). Because the judge bifurcated discovery, she left the fault issue for another day. And so we must do the same.

Guiding Legal Principles

Summary Judgment

We give fresh review to the judge’s summary-judgment ruling, drawing all reasonable inferences in favor of plaintiffs (the motion’s opponents). See, e.g., Collazo-Rosado v. Univ. of P.R., 765 F.3d 86, 92 (1st Cir.2014). And we will affirm only if no genuine issues of material fact muddle the dispute and only if defendants (the motion’s proponents) merit judgment as a matter of law. See, e.g., id.

Two other things worth noting: First, to get the ruling flipped, plaintiffs must offer us “more than arguments woven from the gossamer strands of speculation and surmise.” RTR Techs., Inc. v. Helming, 707 F.3d 84, 93 (1st Cir.2013). And second, we *64 can affirm the ruling on any ground apparent in the record, even one not relied on by the judge. See, e.g., Collazo-Rosado, 765 F.3d at 92.

Defamation

Modern defamation law is a complex mixture of common-law rules and constitutional doctrines. See, e.g., Levinsky’s, Inc. v. Wal-Mart Stores, Inc., 127 F.3d 122, 132 (1st Cir.1997). And working one’s way through it all can be dizzying. But work our way we must. So off we go.

(a)

Common-Law Rules

Starting with Maine law, we see (and this is a paraphrase of what we said earlier) that a defamation cause of action “arises from (1) the defendant’s unprivileged publication to a third party (2) of a false statement pertaining to the plaintiff (3) through fault amounting at least to negligence, (4) as long as the statement either is defamatory per se or causes special harm.” 1 See Garrett v. Tandy Corp., 295 F.3d 94, 103 (1st Cir.2002) (citing Rippett v. Bemis, 672 A.2d 82, 86 (Me.1996)). A statement is defamatory if it tends to harm the reputation of another either by lowering the esteem in which he is held or by discouraging others from associating with him. See, e.g., Bakal v. Weare, 583 A.2d 1028, 1029 (Me.1990) (relying on R-ST § 559). Because for-profit corporations have “business reputation[s],” they too can be defamed. See RST § 561 cmt. b; see also id. § 561(a) (explaining that “[o]ne who publishes a defamatory matter” concerning a for-profit corporation can be liable “if ... the matter tends to prejudice [the corporation] in the conduct of its business or to deter others from dealing with it”); see generally Vahlsing Christina Corp. v. Stanley, 487 A.2d 264, 265-66 (Me.1985) (dealing with a defamation action brought by a corporation and its president). And keep in mind that one who repeats a defamatory statement may be as liable as the original defamer. See RST § 578. Whether a statement is capable of a defamatory meaning is a threshold question for the court. See Bakal, 583 A.2d at 1030 (citing, among other authorities, RST § 614). To discern meaning, a court must draw from the context of the statement and not interpret words “in the most negative ... way” imaginable. Id. (citing RST § 563 cmt. d for the in-context point); see also Veilleux v. Nat’l Broad. Co., 206 F.3d 92, 108 (1st Cir.2000). This “is not a question of the intent of the speaker, or author, or even of the understanding of the plaintiff, but of the understanding of those to whom the words are addressed.... ” Picard v. Brennan, 307 A.2d 833, 835 (Me. 1973) (quoting Chapman v. Gannett, 132 Me. 389, 171 A. 397, 398 (1934)). But if the court concludes that the statement can reasonably carry both a defamatory and nondefamatory meaning, it is up to a jury to decide whether the statement was in fact understood as defamatory by its recipients. See, e.g., Schoff v. York Cty., 761 A.2d 869, 871 n. 2 (Me.2000) (citing RST § 614).

Truth is a complete defense, of course. The Maine courts’ direction on this is crystal clear: so long as the offending statement turns out to be true, the defendant is free from liability, regardless of how much the statement may have hurt the plaintiffs public reputation. See, e.g., Picard, 307 A.2d at 834-35. Critically too, a statement need not be 100% true to be protected — if it is “substantially true,!’ a defendant is safe. See McCullough v. Visiting Nurse Serv. of S. Me., Inc., 691 A.2d *65 1201, 1204 (Me.1997); see also RST § 581A cmt. f (stressing that “[s]light inaccuracies of expression are immaterial provided that the defamatory charge is true in substance”). The question is whether the “allegedly false facts” about a plaintiff are “variants of the true” and so do not “paint him in a worse light.” Haynes v. Alfred A. Knopf, Inc., 8 F.3d 1222, 1229 (7th Cir.1993) (Posner, C.J.); see also McCullough, 691 A.2d at 1204 (deeming the contested statement — that plaintiff was fired “for ‘several incidents’ when, in fact, she was only terminated for two incidents”— nonactionable because it was “substantially true even though it may not be technically accurate,” adding that “[t]o a reasonable person,” the comment “is no more damaging to her reputation than an accurate statement would have been”); Picard, 307 A.2d at 836 (holding that the difference between the defamatory statement (that a person was “fired”) and the truth (that he had voluntarily resigned) could not cause a reasonable member of the public to think less of plaintiff).

(b)

Constitutional Doctrines

On the constitutional side, the Supreme Court — reading the First Amendment (made binding on the states through the Fourteenth) — “has hedged about defamation suits” with lots of “safeguards designed to protect a vigorous market in ideas and opinions.” Desnick v. Am. Broad. Co., 44 F.3d 1345, 1355 (7th Cir.1995) (Posner, C.J.); see also Gray v. St. Martin’s Press, Inc., 221 F.3d 243, 248 (1st Cir.2000). We mention only two.

Because truth can set a defendant free, so to speak, it follows that defamatory statements are not punishable unless they are capable of being proved true or false. Which brings us to opinions. Because they express the speaker’s subjective views (rather than implying that he possesses objectively testable facts), they are Firsb-Amendment protected — not so, obviously, if they imply “false assertion[s] of fact.” See Milkovich v. Lorain Journal Co., 497 U.S. 1, 19, 110 S.Ct. 2695, 111 L.Ed.2d 1 (1990); cf. generally RST § 566 (stressing that an opinion statement is punishable “only if it implies the allegation of undisclosed defamatory facts as the basis for the opinion”). Likewise, statements of “rhetorical hyperbole” are not punishable. And neither are statements using words “in a loose, figurative sense.” 2 See Old Dominion Branch No. 496, Nat’l Ass’n of Letter Carriers v. Austin, 418 U.S. 264, 284-85, 94 S.Ct. 2770, 41 L.Ed.2d 745 (1974); see also Gray, 221 F.3d at 248. Understand, though, that simply saying “ T think’ ” will not shield a defendant from liability, particularly when what is allegedly “ ‘thought’ ” is (or suggests) a fact-proposition. See Gray, 221 F.3d at 248. But courts are “likely” to stamp as “opinion” statements involving “expressions of personal judgment, especially as the judgments become more vague and subjective in character.” Id.; see also Levinsky’s, 127 F.3d at 129 (commenting that “[t]he vaguer a term, or the more *66 meanings it reasonably can convey, the less likely it is to be actionable”).

Also and importantly, where truth was once just an affirmative defense, nowadays—thanks to the Supreme Court—if misstatements involve issues of public concern, plaintiffs must shoulder the burden of showing that the comments are false. See Veilleux, 206 F.3d at 108; see also Phil. Newspapers, Inc. v. Hepps, 475 U.S. 767, 776, 106 S.Ct. 1558, 89 L.Ed.2d 783 (1986). This includes, of course, a showing that the statements at issue are not substantially true—or, to remove the negative, that the statements are materially false. See Veilleux, 206 F.3d at 108-11 (indicating that a statement that is not substantially true is materially false, and vice versa); see generally Masson v. New Yorker Magazine, Inc., 501 U.S. 496, 517, 111 S.Ct. 2419, 115 L.Ed.2d 447 (1991) (emphasizing that “[mjinor inaccuracies do not amount to falsity so long as the substance, the gist, the sting, of the libelous charge be justified” (internal quotation marks omitted)). To qualify as a matter of public concern, the speech (based on the content, form, and context) must touch on issues in which the public (even a small slice of the public) might be interested, as distinct, say, from purely personal squabbles. See, e.g., Levinsky’s, 127 F.3d at 132.

Analyzing the Offending Statements

Train Derailment

Relying on articles appearing in the Nashua Telegraph and Manchester Union Leader (two well-respected New Hampshire newspapers), defendants published a story in December 2009 about a train derailment occurring on tracks owned by Springfield. Headlined “ST: COAL DERAILMENT*,” the piece began like this (heads up—the Fink mentioned in the article is plaintiff Fink’s son):

17 November, Nashua. THE LOADED [Springfield] BOW COAL TRAIN DERAILED SEVEN CARS of an 87-car train near Bridge Street at about 11 AM. Three turned over, with coal spilling out.

David Fink, [Springfield’s] president, arrived on the scene in the afternoon. He said preliminary investigation showed that one of the truck sides (a truck contains axles, springs, and other equipment for suspension) had fallen off one of the cars. That caused a chain reaction among several subsequent cars. Asked whether he thought there was a problem with the tracks, Fink said, “We’re looking at everything, but we don’t think so” because of the evidence with the truck. An investigation into the cause of the derailment would likely go on for about a month because of metal that needs to be tested and other factors.

Crews were expected to realign the four upright cars and move them that same day. Most of the train-an estimated 74 cars-continued on to the Merrimack Station power plant in Bow without a problem. ¡Karen Lovett in Nashua Telegraph 18.Nov.09GE

The piece continued (reader alert—plaintiffs complain about the Peter Burling quotes):

Shows need for track investment?

Peter Burling, chair of the New Hampshire Rail Transit Authority, blamed [Springfield] for the accident. “What has happened here is a perfectly predictable aecident-but it’s hard to describe it as an accident, since the probabilities were so clear it was going to take place. The only thing we didn’t know is when and where.”

Burling said the accident, occurring on a stretch of line with a speed limit of *67 under 10 miles per hour for large freight trains, made a track upgrade which might have been provided had the state won funding for passenger service to Concord [see 09# 10A] more important. “A horrendously dilapidated railroad system has caused a slow-moving coal train to fall off the tracks.”

“The point is not to say T told you so,’ but to say this is why we feel it is so important to get this line upgraded, and to maintain it for passenger and freight operations. We believe there are institutions of the federal government that can move to carry this along. I’m going to Washington in [the] next couple of weeks to have further discussions about the issue.” { David Brooks in Nashua Telegraph 18.Nov.09 }

And the article ended with these words (remember — the Fink here is plaintiff Fink’s son):

Fink Response

Any number of reasons could explain why the cars jumped the track, including equipment failure, Fink said on 19 November, responding to Burling’s remarks. “I don’t know what (Burling) is basing that on. I don’t think he has any knowledge on it.”

Specialists from Pan Am’s mechanical, engineering and operations departments will comb the wreckage and analyze the train’s “black box” in the days ahead, Fink said. Piecing together what happened will take time. Fink drew comparisons to an airplane crash investigation, saying multiple factors had to be considered before reaching a conclusion.

As for the tracks, an automated dynamics car had recently inspected the line and found no problems. “I guess Mr. Burling is more knowledgeable than the automated dynamics car,” Fink said. “I don’t know where he gets his information.”

Pan Am’s investigation team is working with two Federal Railroad Administration inspectors. Spokesperson Robert Kulat said it could take up to a year before the FRA releases their findings. | Derrick Perkins in Manchester Union Leader 20.Nov.09CE

Later, as an attachment to his affidavit in this case, David Nagy, Springfield’s director of safety and rail security submitted a report saying a railcar owned by a different rail compapy was “a major contributing cause of’ the accident. According to the report, the car’s age and poor condition prevented it from properly travelling along the track.

Before going on, we note the obvious: Burling’s comments came hard on the accident’s heels, at a time when even Fink’s son conceded that Pan Am was “looking at everything” as a possible cause, though Pan Am “d[id]n’t think” the problem was track-related. And far from being one-sided, defendants’ piece provided a full overview of the derailment investigation— told from various perspectives — and even included Pan Am’s official response doubting-the correctness of Burling’s remarks.

Now on to the parties’ arguments.

Convinced that the phrase “railroad system” encompasses only tracks (which Springfield is responsible for), not tracks and trains, plaintiffs insist that the Bur-ling quotes are defamatory and untrue because another company’s railcar — not Springfield’s tracks — caused the derailment. Defendants counter that the disputed comments are incapable of a defamatory interpretation, because they are simply Burling’s subjective thoughts, expressed in nonactionable hyperbole. Also, their argument continues, the comments address a matter of public concern, and plaintiffs have not met their burden of *68 showing that the remarks are materially false.

For our part, we need not decide who is right on the defamatory-meaning issue. And that is because even assuming (in plaintiffs’ favor) that Burling’s remarks are capable of a defamatory reading — that Springfield’s tracks caused the accident— defendants cannot be on the hook because (as they argue) the speech deals with an issue of public concern and plaintiffs have not shown the speech (even if false) is materially false. 3 We explain.

Examining the speech’s content, form, and context (as we must), we note that the targeted comments deal with the safety, efficiency, and viability of plaintiffs’ railway system — a system that is part of a highly regulated industry, what with all the federal laws on safety, see 49 U.S.C. §§ 20101-21311, public funding, see 49 U.S.C. §§ 22101-22706, and oversight, see 49 U.S.C. §§ 103, 701-727. And it should go without saying (though we say it anyway) that the public cares deeply about the safety, efficiency, and viability of railways — something plaintiffs do not contest. Also, don’t forget that the speech appeared in a public newsletter, helping to educate the community and possibly ignite public discourse on topics citizens are interested in. 4

Railroads have from the very outset been regarded as public highways, and the right and the duty of the government to regulate in a reasonable and proper manner the conduct and business of railroad corporations have been founded upon that fact.... The companies hold a public franchise, and governmental supervision is therefore valid. They are organized for the public interests and to subserve primarily the public good and convenience.

Looking for a way out, plaintiffs basically insist that our saying that this speech implicates a public concern would make any statement about a railroad a matter of public concern. But the charge is off base, because — as we just explained' — our ruling today flows from a specific examination of the content, form, and context of the precise speech at issue here. And because the speech falls within the area of public concern, plaintiffs must now prove that the disputed statements are not only false but materially false. Veilleux, 206 F.3d at 108; see also Hepps, 475 U.S. at 776, 106 S.Ct. 1558.

But this they have not done. Again, plaintiffs adamantly insist that the *69 derailment’s true cause was a badly corroded railcar owned by another company. For support, they rely on an internal report that said only that the railcar was “a major contributing cause” of the accident. Conspicuous by its absence, however, is any suggestion there that the car was the accident’s sole cause — and that means this document is far too thin a reed to support plaintiffs’ material-falsity charge. 5 See generally Tobin v. Fed. Express Corp., 775 F.3d 448, 452 (1st Cir.2014) (emphasizing that “[speculation about mere possibilities, without more, is not enough to stave off summary judgment”); Geshke v. Crocs, Inc., 740 F.3d 74, 80 (1st Cir.2014) (stressing that unsubstantiated conclusions cannot block summary judgment). Sure, there is some difference between saying' the tracks caused the derailment (which is how plaintiffs read Burling’s remarks) and saying a railcar was “a major contributing cause” — and so the tracks were not the only cause. But even assuming the difference in those two statements about the role of the tracks suggests falsity, plaintiffs point to nothing-in the summary-judgment record indicating that their reputations would be improved at all by a more precise explanation of the cause. Cf. generally Veilleux, 206 F.3d at 111 (concluding “that whatever inaccuracies existed were [insufficiently material to establish defamation”). Consequently we affirm summary judgment on this article.

.Promises

In 1985, New England Southern Railroad Company signed a lease with Pan Am to operate a section of Pan Am’s tracks between Manchester and Concord (two of the Granite State’s bigger cities). 6 Fourteen years later, in June 2009, Pan Am asked the Surface Transportation Board. (“STB,” from here on) for permission to end New England Southern’s operating rights (over time, the bond between Pan Am and New England Southern became frayed over “payment of invoices and the condition” of the tracks, apparently). An agency within the U.S. Department of Transportation, the STB grants requests like Pan Am’s “only if [it] finds that the present or future public convenience and necessity require[s] or permit[s] the ... discontinuance.” See 49 U.S.C. § 10903(d).

Explaining that it wanted to operate the line itself, Pan Am submitted an affidavit from Richard Miller, the assistant to Pan Am’s vice president of transportation. Pertinently, Miller’s affidavit said that “[i]n order to provide service” to rail-line “customers on a consistent basis one crew will be required on a five day per week basis,” with the “planQ” being “to headquarter a crew in Concord, New Hampshire.” Pan Am’s application relied on Miller’s affidavit to back up its claim that its plan would serve the “public convenience and necessity” — yet the application said (in language not found in the affidavit) that Pan Am would place a crew in Concord if customer demand justified that action. Here is the application’s money quote:

Once Pan Am service is restored to the Subject Line, Pan Am will assign a crew to be headquartered in Concord, New Hampshire to work a five day per week *70 schedule providing service to the four major customers and a few smaller customers on the Subject Line as long as traffic levels support such service, which is an increase from the approximately two day per week service currently provided to Manchester, New Hampshire, with the increased revenue earned by Pan Am justifying the increased service to transfer cars to and from [New England Southern]....

New England Southern weighed in, expressing concerns about whether Pan Am would provide adequate service along the line. The New Hampshire Department of Transportation (“NHDOT,” for convenience) weighed in too, asking the STB to require Pan Am to “interchange” at a specific rail yard in Concord. 7

The STB later granted Pan Am’s application in April 2010, saying:

Pan Am claims that it is committed to working with [New England Southern] to achieve a smooth transition of operations once the Lease is terminated, and that it is intent on providing service on a consistent basis that will meet and exceed the service needs and demands of this growing region of New Hampshire. To this end, Pan Am states that: (1) it will operate one crew on a 5-day-a-week basis; [and] (2) the crew will be headquartered in Concord, where approximately 1,700 cars were interchanged with [New England Southern] in 2006....

“Pan Am has a statutory obligation to provide adequate service,” the STB noted, and “states .that it is intent on providing service on a consistent basis that will meet and exceed the service needs and demands of the affected area.” Given this coneate-nation of circumstances, the STB denied the NHDOT’s request for a condition requiring Pan Am to establish an interchange at the specific Concord yard. “We will hold Pan Am to its assurances,” the STB added. And “[i]n the event [Pan Am] fails to live up to its statutory obligation to provide adequate service, we will promptly consider requests for appropriate corrective action.”

A month later, in May 2010, defendants published an article on the STB’s decision, noting among other things that “Pan Am promises” to “‘operate one crew on a 5-day-a-week basis,’ ” with “ ‘the crew ... headquartered in Concord,’ ” and that “the STB declined to condition the [lease’s] discontinuance,” though the STB said it would “ ‘hold Pan Am to its assurances.’ ” Then came the offending article, in December 2010, the pertinent part of which we now quote (attention — plaintiffs grouse about the comments from Peter Dearness):

Better interchange would mean more customers.

Despite [Springfield’s] promise to locate a crew in Concord and switch customers five days a week [citing to the May 2010 article], [Peter] Dearness [New England Southern’s owner] reported that [Springfield] has done neither. It is now providing a switch one day a week. He believed that to serve major customers Blue Seal and Ciment Quebec, [Springfield] had to switch at least three times a week, which is “what I provided before I left.”

Plaintiffs do not argue that this passage is defamatory because Pan Am actually stationed a crew in Concord, five days a week. Rather, they protest that they nev *71 er promised to provide that service and that the passage is provably false to boot. Defendants, for their part, focus their energies on selling the idea that the speech involved matters of public concern and was not materially false. And they have the better of this argument.

As for public concern, the subject article addresses the adequacy of Pan Am’s services, and as we noted before, whether a railway provides adequate service is clearly of concern to the public. As for material falsity, the word “promise” is the sticking point, apparently. To plaintiffs’ way of thinking, defendants’ piece— with the word “promise” front and center—implies that Pan Am made a firm commitment that it later broke. Recall, however, that Pan Am’s Miller did tell the STB (via affidavit) that his company “planned to headquarter a crew in Concord” and that “one crew will be required on a five day per week basis.” (Emphasis ours.) Miller did not qualify his sworn statement by saying Pan Am might do neither. Just think about that for a second—an authorized Pan Am honcho told the STB under oath and without qualification that Pan Am planned to locate a crew in Concord, five days a week.

Yes, Pan Am did put a qualifying phrase—“as long as traffic levels support such service”—in the application. Yet the STB still called what Pan Am said “assurances”—“assurances” that Pan Am “will ... headquarter[ ]” a crew in Concord, five days a week. Plaintiffs have no beef with the STB’s “assurances” tag. And since an “assurance” is a “promise,” 8 there is no falsity—let alone a material one—when it comes to this statement. So we affirm the entry summary judgment on this article.

“Lost” Railcars

Jones Chemical, Inc.—known as JCI—is (as its name suggests) a chemical company. Springfield delivers cars carrying chlorine to JCI’s New Hampshire facility. In May 2007, Springfield raised its chlorine-delivery prices, adding special handling charges too. About four' years later, in March 2011, defendants reported on how all this affected JCI. Entitled “PAN AM: HAZ-MAT SERVICE*,” the article’s offending part said this (ellipses and brackets in original):

Quality of rail service

In addition to price and the need for special trains, JCI has had difficulty with consistency of service, according to another source. It requires switching of at least four cars a week.

The railroad “loses” ears on a consistent ongoing basis, including one car “lost” for over 60 days ... even though certain DHS and DOT statutes require carriers to release [TIH] cars within 48 hours. { e-mails to ANR & P 2.Mar.ll }.

TIH stands for toxic inhalation hazard. The quotes are from an email to ANR & P. Defendants kept the sender’s name out of the article.

After plaintiffs filed this lawsuit, Har-denbergh contacted the sender and got a response from the sender’s lawyer saying the car “lost” for over 60 days “was not a TIH car.” Defendants then published a clarification explaining that the source “was not referring to lost TIH cars.”

Plaintiffs claim defendants defamed them by telling readers that they consistently lose cars carrying TIH, including one car for over 60 days—a charge, defendants add, that is flat-out false. Looking *72 to parry this attack, defendants claim the sentence is too cryptic to convey anything specific enough to be considered a verifiable statement of fact. 9 And, defendants add, assuming that argument does not carry the day, they should still win because the gist of the sentence is true. This time, however, plaintiffs come out on top.

For one thing, the statement is capable of being read in a defamatory way. Just consider the following: Federal law requires rail carriers (like Springfield) to “forward” hazardous materials (like TIH materials) every 48 hours until they reach their final destination. See 49 C.F.R. § 174.14. Federal law also requires rail carriers (like Springfield) to have “procedures in place to determine the location and shipping information for each railcar under its physical custody and control that contains [hazardous materials].” See 49 C.F.R. § 1580.103(b). And defendants do not deny that their readers readily know what a big deal it is for a rail carrier to act like a scofflaw when it comes to hazardous materials. So we do not doubt that having defendants accuse them of losing track of TIH cars (even temporarily) — a readily verifiable charge, supposedly based on specific events' — certainly lowers plaintiffs’ standing in the community.

On top of that, the summary-judgment evidence (taken in the light most favorable to plaintiffs) shows the statement — dealing with public safety, a quintessential issue of public concern, as we explained earlier — is materially false. According to an affidavit by Doug Steward, Springfield’s superintendent for transportation, Springfield uses a computerized monitoring program to track all TIH-carrying railcars, ensuring the cars “are fully accounted for.” And Springfield never “lose[s] TIH or other railcars on a consistent and ongoing basis,” Steward emphasized. Federal agencies— the Federal Railroad Administration and the Transportation Security Administration — routinely audit Springfield, he added, to evaluate Springfield’s compliance with federal law. Yet no agency, he stressed, has ever accused Springfield of losing TIH or other railcars, or of violating any federal laws in shipping cars to JCI. 10

*73 All that is left to do then is compare the challenged defamatory comment (that plaintiffs lose TIH cars en route to JCI, including one for over 60 days in violation of federal law) with what we take, as true at this stage of the case (that plaintiffs never lost railcars carrying hazardous materials, even temporarily). And having done this, we conclude that a sensible juror could find that a more precise explication of the TIH issue would have improved plaintiffs’ public reputation — meaning we must vacate the grant of summary judgment on this article.

Fink’s Departure

Up until 2006, Fink was both president and CEO of Pan Am and president and CEO of the Pan Am group of railroad entities (the “Pan Am group,” for easy reading). That year, at his request, his son became president of the Pan Am group, though Fink stayed on as president and CEO of Pan Am and CEO of the Pan Am group.

Unfortunately, father and son did not share the same operational philosophy. Things came to a head in 2011, when Tim Mellon, Pan Am’s principal owner, decided that the dual-leadership situation “was no longer working.” Mellon gave Fink two options: take back total control of Pan Am’s railroad operations or surrender power to his son. Fink chose the latter, writing Mellon in March 2011:

Subject to your acceptance of the conditions proposed below regarding severance, this letter is submitted to confirm the resignation- of my employment, effective at the close of business today, from all positions held with Pan Am Systems, Inc., and its subsidiary eompa^ nies, including my positions as an officer and director of those companies. With regard to severance compensation I would agree to resign under the following conditions: [conditions redacted]

A few days later, defendants published an article about Fink’s departure. Headlined “PAN AM: A NEW DAWN?*,” the piece started out this way (FYI — the article uses “Fink pere ” to refer to defendant Fink (David Andrew Fink) and “Fmkfils ” to refer to defendant Fink’s son 11 ):

9 March, Nashua, NH-North Billerica MA. PAN AM OWNER TIM MELLON REMOVED DAVE FINK PERE from management of the company, according to four separate sources: one MBTA, one union, one Maine source, and one from other railroad management in New England. Sources differ on what precipitated the action, whether Fink is formally removed or is only on a “leave of absence”, and whether Mellon came to New England to administer the coup de grace or did it .by telephone, but all agree that David Andrew Fink, the head of Pam Am Systems, is no longer in charge....

“One source,” the article added, stated that “ ‘[t]he old man will still run things.’ Another source said that Fmkfils is now the head of both the railroad and the holding company.” “If Fink pere has definitely left,” the article said, wrapping up, then some sources “thought that young Fink might have more freedom either to spend more money on railroading, or put the existing money into different [and one would hope more productive] places.” (Brackets in original.)

The parties fight hard over whether this article is capable of conveying a defamatory meaning and whether the statements *74 are about matters of public concern. 'As plaintiffs tell it, one can easily infer — given quotes like “removed ... from management,” “coup de grace,” and spending money “more productively]” — that Mellon removed Fink for performance reasons. And the point of the speech, they add, was to spotlight an internal employment issue, not to raise a matter of public concern. As defendants see it, though, the article is not actionable because a statement that a person was fired' — without more — is not defamatory. See Picard, 307 A.2d at 835. And — given quotes like “[s]ources differ on what precipitated the action” — one would have to torture the story’s text to conclude that Mellon fired Fink for a specific reason, or so defendants want us to rule. Also, they contend, the speech focuses on the corporate shakeup at a major railway company, which is a matter of concern to the public.

Once again, we need not take sides on the defamatory-meaning question. Even assuming (favorably to plaintiffs) that the article communicates the message that Mellon removed Fink for performance reasons and that such a message may be defamatory, defendants cannot be liable because (so far as the summary-judgment record shows) the disputed statements relate. to public concerns and are not false in any material sense.

Starting with the public-concern issue, despite defendants’ best effort to pass Fink’s departure off as involving a purely private matter (his employment status), the speech at issue implicates railway safety, efficiency, and viability. We say that because the article talked about how his leaving might cause Pan Am “either to spend more money on railroading, or put the existing money into different [and one would hope more productive] places.” And'a discussion about leadership change tied to railroad improvement is firmly within the sphere of matters, of public concern.

Turning then to material falsity, we point out what Fink’s affidavit makes plain. The father/son leadership structure was a no-go, given their different views on how best to run the business. And Mellon had had enough. So to end the dysfunction, Mellon delivered what defendants called the “coup de grace ” (which can mean an action “that settles or puts an end to something” 12 ), essentially telling Fink— according to Fink — either you take charge or let your son take charge, but no more power-sharing. His hand forced by Mellon’s “directive” (another quote from Fink’s affidavit) the elder Fink “agree[d] to resign” (a quote from Fink’s letter to Mellon). Now perhaps there is a difference between saying Mellon “removed” Fink for performance reasons (which is how plaintiffs read the article) and saying Fink left following a Mellon “directive” to either retake the reins of power or give them up forever — a directive issued to end the corporate problems caused by the father/son infighting (which is how plaintiffs describe Fink’s departure). But even assuming any difference suggests falsity, plaintiffs identify nothing in the summary-judgment record showing their reputations would be changed for the better by a more fulsome account of Fink’s leaving. Cf. generally McCullough, 691 A.2d at 1204 (finding no defamation liability where the challenged statement was no more damaging to plaintiffs reputation than a more accurate statement would have been). So *75 we affirm the summary-judgment ruling on this article too.

Final Words

Our work ovér, we reverse the grant of summary judgment on the TIH article and affirm in all other respects. The parties shall bear their own costs.

So ordered.