Davignon v. Hodgson

Five Bristol County Massachusetts correctional officers were suspended from their jobs by Sheriff Thomas Hodgson. Claiming that the sheriffs actions were in retaliation for their First Amendment activities, they sued pursuant to 42 U.S.C. § 1983, in addition to bringing various claims under state law. A jury found Hodgson liable in his official capacity on the § 1983 claims, found against him on some of the state law claims, and awarded a total of $17,980 in compensatory damages. In this appeal, we reject each of Hodgson’s claims of error and affirm the judgment.

I. Facts

We rehearse the facts in a light most favorable to the jury verdict. See McDon-ough v. City of Quincy, 452 F.3d 8, 13 (1st Cir.2006).

In 2000, the Sheriffs Department employed 350 correctional officers, all of whom were members of the Massachusetts Correctional Officers Federated Union (the “union”). Among the correctional facilities operated by the Department were the Ash Street jail in New Bedford and the House of Correction in North Dartmouth. Four of the plaintiffs worked at the Ash Street facility; plaintiff David Davignon worked at the House of Correction.

All five of the plaintiffs were active in union affairs. Plaintiffs Davignon, David Gouveia, David Miller and Thomas Presby were union stewards, and counted among their union duties looking into management’s alleged violations of the collective bargaining agreement. Davignon and Presby were also members of the union’s negotiating subcommittee, as was plaintiff Edward Morris, Jr.

In the spring of 2000, with their collective bargaining agreement set to expire in June, the union and the Department began negotiating a new agreement. Hodgson, who as sheriff was in charge of the correctional facilities, was among those representing the Department at these negotiations.

The jury heard testimony that, by the summer of 2000, negotiations had grown tense, after no progress on a new agreement had been made after several sessions. Davignon testified that union negotiators had trouble getting release time from work to attend the sessions. At one session in late June, tensions boiled over. According to testimony, Hodgson had arrived more than thirty minutes late, and at the close of the session a union representative asked him to be punctual for the next meeting. Witnesses said that Hodgson cursed at the representative, slammed his hand on the table and said, “I’m the Sheriff. If you have to wait, you’ll wait for me.” Both Davignon and Presby were present, in their capacities as union negotiators.

In time, the union requested mediation. In September, after returning from the first mediation session, Presby requested and received permission from superior officers to address fellow officers at roll call. There was testimony that presentation of information unrelated to the facility’s daily operations was not unusual at roll calls, including giving updates on union activity. Presby reported that the negotiation sessions had not been going well and that the union planned to hold a meeting to determine its next step.

Presby’s update became the subject of an internal investigation ordered by Hodg-son, to determine whether Presby had left his post in order to give the report. A few *97 days after Presby’s remarks, Hodgson also ordered an additional investigation into whether Presby and Morris had left open a door to the central control area of the Ash Street jail. Hodgson testified that he initiated this latter investigation because an administrator told him that on a visit to the facility eleven days prior, the administrator had walked through a number of unlocked doors including a door to central control. The administrator identified Morris and Presby among the officers present in the central control area. He did not, however, submit a written report on the date of the incident as called for by standard departmental procedure. While these investigations were underway, Hodg-son issued a policy directive stressing that union representatives could not use roll call to discuss union business.

The union decided to hold a picket at a busy intersection near the Ash Street facility to express dissatisfaction with the contract negotiations and to criticize Hodg-son’s treatment of correctional officers and their families. The union mailed a letter to its members providing relevant information, and Davignon, Gouveia and Miller spoke with individual correctional officers at work about the planned picket.

At trial, conversations between plaintiffs and four officers were highlighted. There was no dispute that the conversations were brief, with estimates ranging from approximately ten to forty-five seconds. Testimony conflicted as to the precise nature of Gouveia’s and Davignon’s conversations. Gouveia said that he relayed information about the picket to two officers, but there was also testimony that he asked them if they were going to attend the picket. One noted that Gouveia held a pen and paper during the encounter. Further, although Gouveia testified that several officers approached him and asked him about the picket, the only officers that reported Gouveia spoke to them said that he did the approaching. One officer asserted that Da-vignon contacted him by telephone and asked him if he would be attending the picket. Davignon denied doing so both in investigative interviews and at trial.

Neither the plaintiffs nor the officers with whom they spoke testified that the conversations distracted any of them from their work, or otherwise endangered staff or inmates. The officer allegedly contacted by phone did, however, testify that “in a sense” he was taken away from his post to answer Davignon’s phone call.

Hodgson ordered an investigation into these encounters, to determine whether officers had been pressured or coerced to participate in the picket. Hodgson testified that he initiated the investigation because one of the officers had mentioned to him that he felt that he was being harassed about the picket.

During this time Hodgson addressed three roll calls. In one or more of them he referred to the Supreme Court’s decision in Garrity v. New Jersey, 1 and several witnesses testified that Hodgson told officers that, based on Garrity, he could terminate those who failed to be completely truthful during internal affairs investigations. He also stated that employees could not conduct union business on duty, and further that he knew there were “troublemakers” in the department whom he would not hesitate to remove. Relatedly, he stressed that if they were terminated they might grieve and eventually get their jobs back, but they would be making five or six dollars an hour in the interim. Both Gouv-eia and Davignon testified that Hodgson stared directly at them when making the “troublemakers” comment.

*98 Hodgson also discussed the status of the collective bargaining negotiations. He told the officers that the election was over, he was the sheriff, and that the longer it took to settle the contract the less money there would be for them and their families. He also informed them that there would be no retroactive pay, and that someone was misleading them if they were being told otherwise. Explaining at trial why he could discuss union matters at roll call even though his earlier directive had explicitly banned such discussion, Hodgson asserted that different rules applied to him as sheriff.

The three investigations had the following results. First, with respect to whether Presby impermissibly left his post to address a roll call, investigators determined that Presby did have permission to leave his post. Second, as to the open central control door, Morris and Presby were assigned to the area, neither recalled interacting with the administrator, and Presby specifically stated that he always complied with rules regarding entrance doors. The administrator reaffirmed, and filed a written report confirming, that the central control door was indeed open and that he had observed Morris and other personnel in the area. Finally, with respect to the investigation of the picket-related speech by Davignon, Gouveia, and Miller, interviews of more than sixty officers yielded written statements from four officers stating that the plaintiffs had spoken to them about the picket. In his statement one of the officers noted that he told one of the plaintiffs to get back to him when he had more information about the picket. None of the officers wrote that the plaintiffs harassed, pressured, solicited or coerced them during their brief conversations. Three of them gave oral statements and trial testimony consistent with their written statements. The one officer whom Davignon had allegedly telephoned, however, testified at trial that he felt harassed by the phone call.

Based on the investigation results and on the statement by one of the officers that he had been harassed, Hodgson suspended Davignon, Gouveia, and Miller for thirty days without pay, transferred them to another facility, stripped them of their seniority rights and changed their days off from weekends to weekdays. Presby and Morris were suspended for ten days without pay based on the open door incident.

The suspension letters sent to Davignon, Gouveia, and Miller charged them with soliciting correctional officers to participate in a union picket. The letters cited Article VII of the Collective Bargaining Agreement as the basis for the suspensions but also pointed out that the plaintiffs’ wrongful conduct “interfered with other correctional officers’ performance of their duties” and adversely affected “the efficient operation of the department and potentially the health and safety of all employees.” 2 Finally, the letters stated that the plaintiffs had used departmental telephones to solicit the other officers, in violation of departmental rules. 3 At trial, Hodgson acknowledged that neither Gouv-eia nor Miller used departmental telephones and that this particular charge was a typographical error.

*99 The suspension letters the supervisor of the Ash Street facility sent to Presby and Morris charged that they had breached security while assigned to central control. The stated basis for the suspensions was the administrator’s written report.

At trial, Hodgson elaborated on the various bases for the suspensions. With respect to Davignon, Gouveia and Miller, he generally reiterated the grounds cited in the suspension letters but added that he also relied on the oral statement by one of the officers about feeling harassed. Hodg-son acknowledged that he believed the plaintiffs had pressured rather than harassed other officers. He also testified at length about the general risks present in the correctional facility setting and the dangers that speech like the plaintiffs’ posed to the facility’s security because of the great potential for distraction.

With respect to Presby and Morris, Hodgson said that the suspensions were based on the investigative report of the door incident. By contrast, Presby testified that in the past staff had pointed out opened doors but that no one had been punished as a result. Further, both Hodg-son and the supervisor acknowledged that they did not investigate the administrator’s report of another door left open.

Nowhere in the trial testimony was there identified a specific rule disallowing union speech during working hours aside from the sheriffs directive banning union speech at roll calls. Further, although Hodgson at one point testified that it was a violation to be doing anything other than working in the facility, he later said that officers were permitted to talk about non-union related topics such as upcoming parades, sports, and other small talk subjects. Several witnesses testified that officers often discuss non-work related matters at work. Finally, there was testimony that departmental telephones at times were used to make personal calls.

II. Proceedings

The plaintiffs sued Hodgson in both his individual and official capacities, seeking damages and injunctive relief under 42 U.S.C. § 1983 for violation of their First Amendment rights of speech and association. All five plaintiffs also alleged violation of the Massachusetts Civil Rights Act (“MCRA”), Mass. Gen. Laws c. 12, §§ 11H, 111, and asserted additional state law claims, including invasion of privacy under Mass. Gen. Laws c. 214 § IB, and intentional interference with advantageous relations.

Following the court’s denial of summary judgment for any party, the case was tried before a jury. The verdicts were mixed. On the § 1983 claims the jury found in favor of Hodgson in his individual capacity but against him in his official capacity, and awarded the plaintiffs lost wages. The jury also found for Morris under the MCRA but awarded no damages. It found in favor of Davignon, Gouveia and Miller for intentional interference with advantageous relations, with no damages awarded to Davignon; and for Hodgson on the invasion of privacy claims.

Hodgson seasonably filed motions for judgment as a matter of law or for a new trial, to set aside the damage award or for remittitur. The district court denied these motions and awarded the plaintiffs attorney fees.

III. Discussion

On appeal, Hodgson presses four primary arguments: first, the district court erred in concluding as a matter of law that the First Amendment protected the plaintiffs’ speech; second, no reasonable jury could have found that Presby’s and Morris’s punishments were in retaliation for *100 their exercise of First Amendment rights; third, the jury’s § 1983 individual capacity findings in favor of Hodgson were inconsistent with the findings in favor of Morris on his MCRA claim and in favor of Davignon, Gouveia and Miller on their intentional interference claims; and fourth, the district court erred in instructing the jury regarding the First Amendment elaims. Two evidentiary challenges and an attack on the attorney fee award are also mounted. We consider these claims in turn.

We review de novo the district court’s denial of a motion for judgment as a matter of law, Acevedo-Delgado v. Rivera, 292 F.3d 37, 40 (1st Cir.2002) and the denial of a motion for new trial for abuse of discretion, see Interstate Litho Corp. v. Brown, 255 F.3d 19, 29 (1st Cir.2001). The standards of review applicable to specific issues are set out in the discussion of those issues.

A. Freedom of Speech Retaliation Claim

A government employee does not surrender all of her First Amendment rights at her employer’s doorstep, Garcetti v. Ceballos, 547 U.S. 410, 417, 126 S.Ct. 1951, 164 L.Ed.2d 689 (2006), and has the right to speak as a citizen addressing matters of public concern. City of San Diego v. Roe, 543 U.S. 77, 80, 125 S.Ct. 521, 160 L.Ed.2d 410 (2004). This right, however, is not absolute. Connick v. Myers, 461 U.S. 138, 150, 103 S.Ct. 1684, 75 L.Ed.2d 708 (1983); Curran v. Cousins, 509 F.3d 36, 44 (1st Cir.2007). “[A] governmental employer may impose certain restraints on the speech of its employees, restraints that would be unconstitutional if applied to the general public.” San Diego, 543 U.S. at 80, 125 S.Ct. 521.

When analyzing First Amendment claims that arise in the government workplace, we follow an established route. As a threshold matter, we must determine whether the employee spoke as a citizen on a matter of public concern. Rankin v. McPherson, 483 U.S. 378, 384, 107 S.Ct. 2891, 97 L.Ed.2d 315 (1987); Baron v. Suffolk County Sheriff’s Dept., 402 F.3d 225, 233 (1st Cir.2005). If so, then we must balance the interests of the employee, as a citizen, in commenting upon matters of concern and the “interest of the State, as an employer, in promoting the efficiency of the public services it performs through its employees.” Pickering v. Bd. of Educ., 391 U.S. 563, 568, 88 S.Ct. 1731, 20 L.Ed.2d 811 (1968); Mihos v. Swift, 358 F.3d 91, 103 (1st Cir.2004). If the balance weighs in favor of the employee, it must then be determined whether the protected speech was a “substantial or motivating factor in the adverse action against the plaintiff.” Curran, 509 F.3d at 45.

The standard of review depends on the step. Because the first two prongs involve analyzing whether the speech is “of a character which the principles of the First Amendment protect, these determinations are always subject to de novo review.” 4 O’Connor v. Steeves, 994 F.2d 905, 912 (1st Cir.1993)(internal quotation *101 marks and citation omitted). The last prong, causation, presents a question of fact. Nethersole v. Bulger, 287 F.3d 15, 18-19 (1st Cir.2002). Accordingly, where a jury has decided causation vel non, we reverse only if no reasonable jury could have arrived at that conclusion. Crowley v. L.L. Bean, 303 F.3d 387, 393 (1st Cir.2002). Here, the plaintiffs’ evidence satisfies their burden at each step.

1. Public Concern 5

In answering the threshold question of whether the speech involves a matter of public concern we must determine if the employee’s expression can fairly be considered to relate to “any matter of political, social, or other concern to the community.” Connick, 461 U.S. at 146, 103 S.Ct. 1684. This is a case-specific, factdependant inquiry. Curran, 509 F.3d at 45. We generally look to the “content, form, and context of a given statement as revealed by the whole record.” Id. at 147-148, 103 S.Ct. 1684; Jordan v. Carter, 428 F.3d 67, 72 (1st Cir.2005). Content, however, is pre-eminent. See O’Connor, 994 F.2d at 914. If the employee’s speech is on a topic that would qualify, “on the basis of its content alone” as a matter of inherent public concern, we needn’t inquire further into the “form and context” of the expression. O’Connor, 994 F.2d at 914.

The plaintiffs argue that their speech, because it related to union activity, touched on a matter of “inherent public concern” and that we should therefore dispense with a more robust “content, form, and context” inquiry. We are reluctant to do so. In the past we have cautioned against allowing the inherent public concern category to draw too many types of cases within its gravitational pull. See Fa-biano, 352 F.3d at 454 (noting, in refusing to categorically hold that public zoning lawsuits involve matters of inherent public concern, that “to use so broad a standard ... would sweep nearly every public act under First Amendment protection”).

To be sure, certain categories of speech carry residual guarantees of their public qualities and are often interpreted, justifiably, to involve matters of inherent public concern. See Mihos, 358 F.3d at 102-103 (public voting); see also Baron, 402 F.3d at 235 (reports to supervisors of official misconduct or wrongdoing within public office). Private speech to fellow employees regarding union activities is not necessarily imbued with those same public qualities. We are not alone in this conclusion. See Boals v. Gray, 775 F.2d 686, 693 (6th Cir.1985)(holding that an employee’s speech, simply because it is union-related, does not touch on matter of public concern as matter of law); see also Gregorich v. Lund, 54 F.3d 410, 415 (7th Cir.1995)(determining inquiry into “precise content, form, and context” necessary despite the fact that case involved union activity).

The fact that the speech in this case related to union matters is not sufficient by itself to dispense with full-dress Con-nick analysis. But that fact does point in the direction of finding that the speech involved a matter of public concern. Other circuits have weighed union-related speech heavily in the public concern calculus. See Boddie v. City of Columbus, 989 F.2d 745, 750 (5th Cir.1993)(noting that “much more of the range of [union] activity *102 than the range of employee speech ... is not solely personal and is inevitably of public concern”); Clue v. Johnson, 179 F.3d 57, 61 (2d Cir.1999) (noting that union activities which “necessarily entail a substantial criticism of management raise matters of public concern.”) Here, not only did the plaintiffs’ speech involve union activity in general, but one of the picket’s stated purposes was to allow union members to publicly express criticism of management. At trial, Davignon, Gouveia, and Miller all testified to this fact, specifically asserting that the picket would publicize Hodgson’s alleged unfair treatment of correctional officers.

Moreover, the plaintiffs’ speech at least touched on newsworthy subjects. The speech contained information about a picket specifically intended to alert the public to the behavior of Hodgson, a politically elected official. See Connick, 461 U.S. at 148, 103 S.Ct. 1684 (noting that speech may involve a matter of public concern if it attempts “to bring to light actual or potential wrongdoing or breach of public trust on the part of [government official]”).

Hodgson characterizes the plaintiffs’ statements to fellow officers as being related only to their “personal grievances” with management. He further says that the plaintiffs spoke solely out of self-interest. Both of these arguments are wanting. First, the statements were not muttered complaints about Hodgson or his administration but rather were responses to questions about — or requests for support of— an upcoming picket. Even if we were to construe the content of the statements as being indirectly critical either of Hodgson’s behavior toward the correctional workers or of the administration’s stance in the collective bargaining process, such would not automatically strip the speech of its public qualities. See Givhan v. Western Line Consol. Sch. Dist., 439 U.S. 410, 415-416, 99 S.Ct. 693, 58 L.Ed.2d 619 (1979) (noting fact that employee’s workplace speech criticized her government employer did not necessarily indicate that it did not involve matter of public concern). Second, although it would be naive to think that the plaintiffs in this case were moved to speak solely by the spirit of civic-mindedness, our cases do not mandate selflessness on the part of plaintiffs. See Fabi-ano, 352 F.3d at 455 (holding employee’s speech touched on a matter of public concern where his purpose in filing the lawsuit “was to restore the integrity of the zoning process and remedy parking congestion” in addition to protecting his property interest).

It is true that the plaintiffs stood to benefit in many ways from persuading coworkers to attend the picket. Nevertheless, the record also supports a conclusion that the plaintiffs wanted to improve the collective bargaining process as a whole and attempted to do so through the time tested method of drawing the public’s attention to what they considered unfair behavior on the part of the defendant. Compare Saulpaugh v. Monroe Cmty. Hosp., 4 F.3d 134, 143 (2d Cir.2002)(complaints of sexual harassment did not involve matter of public concern because personal in nature and not related to employer’s broader policies). The fact that the plaintiffs hoped their speech would benefit them personally in some respects is not fatal to their case. See Gregorich, 54 F.3d at 416 (holding plaintiff-employee’s union-organizing effort involved matter of public concern where its purpose was to effect change in management policy to benefit himself and co-workers).

2. Balancing the Interests

In balancing the interests of the employer and employees in this case, we look first to the teaching of Waters v. Churchill, 511 *103 U.S. 661, 114 S.Ct. 1878, 128 L.Ed.2d 686 (1994) with respect to the speech engaged in by plaintiffs Davignon, Gouveia, and Miller. 6 Waters applies where the employer who took disciplinary action did not have personal knowledge of the true content of the employee’s speech but rather relied on another’s reports of what the employee said. See id. at 678, 114 S.Ct. 1878. 7

Under Waters, we apply the balancing analysis to the facts as the employer believed them to be if the employer arrived at its conclusion reasonably and in good faith. See Waters, 511 U.S. at 677, 114 S.Ct. 1878; see also Kearney v. Town of Wareham, 316 F.3d 18, 24-25 (1st Cir.2002)(“employer may rest ... action on evidence produced in an internal investigation so long as the findings gleaned from the investigation are facially reasonable and drawn in good faith”)(citing Waters, 511 U.S. at 677, 114 S.Ct. 1878).

Here, plaintiffs put forward evidence that, while Hodgson may not have acted with bad faith, he acted unreasonably in arriving at his suspension decision. As the suspension letters indicate, Hodg-son took action because he believed the plaintiffs’ speech, as reported, involved solicitation of other officers, caused interference with the other officers’ performance of duties, and created safety risks. In arriving at this conclusion, however, the defendant consulted four written reports that did not characterize the plaintiffs’ statements as solicitation, contained virtually no mention of distraction or interference with work responsibilities, and did not reference any safety risks whatsoever.

At trial the defendant also testified that he largely relied on the one officer’s oral comment mentioning harassment. But that officer’s later report, which Hodgson also said he relied upon, did not comport with the oral statement. As the Supreme Court has emphasized, when there is a reasonable likelihood that what an employee said is protected by the First Amendment, an employer “must tread with a certain amount of care.” Waters, 511 U.S. at 678, 114 S.Ct. 1878. Here, Hodgson had strong evidence indicating the plaintiffs’ speech was not disruptive. At the least, this evidence should have prompted him to engage in further investigation. See Waters, 511 U.S. at 678, 114 S.Ct. 1878 (indicating employer’s decision-making may be unreasonable if investigation used falls outside range of what reasonable manager would use). Accordingly, when balancing the respective interests we will take a fresh look at the facts and not simply examine the facts as the employer believed them to be. See id. at 677, 114 S.Ct. 1878.

The balancing test employed at this step, “Pickering balancing,” requires a balancing of “the value of an employee’s speech ... against the employer’s legitimate government interest in ‘preventing unnecessary disruptions and inefficiencies in carrying out its public service mission.’ ” Guilloty Perez v. Pierluisi, 339 F.3d 43, 52 *104 (1st Cir.2003) (citing O’Connor, 994 F.2d at 915). In evaluating the government’s interest, a number of factors may be considered. Among these are (1) the time, place, and manner of the employee’s speech, Connick, 461 U.S. at 153, 103 S.Ct. 1684 (noting that speech will likely be more disruptive if it occurs during work hours, at the office, or requires the speaker or others to leave work stations), and (2) the employer’s motivation in making the adverse employment decision. See Mihos, 358 F.3d at 103 (noting if the employer retaliated entirely out of self-interest as opposed to a legitimate concern about the functioning of government services, the government’s side of the balance is undermined). Ultimately, Pickering balancing, like the public concern analysis, is highly fact specific. See Evans-Marshall v. Bd. of Educ., 428 F.3d 223, 239 (6th Cir.2005); see also Gustafson, 290 F.3d at 909 (citation omitted).

In emphasizing the government’s interests, both Hodgson and amici raise concerns that are not insubstantial. In addition to contending that the plaintiffs’ speech caused actual disruption, Hodgson testified about the more general need to assert control over correctional officers’ speech. He spent considerable time detailing the pressurized, high-stakes environment in which the officers work and relating how, in particular, if plaintiffs’ speech was left unchecked, it could have potentially disrupted that environment, creating risks to the safety of employees and inmates alike.

Maintaining discipline and harmony in the workplace is a valid governmental interest. See Rankin, 483 U.S. at 388, 107 S.Ct. 2891 (noting that, in balancing the interests under Pickering, courts may ask “whether the statement impairs discipline by superiors or harmony among co-workers, [or] has a detrimental impact on close working relationships for which personal loyalty and confidence are necessary.”)(citing Pickering, 391 U.S. at 570-573, 88 S.Ct. 1731). The need for “discipline, maintenance of harmony among co-workers, and close working relationships requiring personal loyalty and confidence is greater in the context of law enforcement.” Guilloty Perez, 339 F.3d at 53; see also Conaway v. Smith, 853 F.2d 789, 798 (10th Cir.1988). Putting aside practical distinctions between correctional facilities and police departments, the importance of safety within correctional facilities cannot casually be dismissed.

Although expressing valid interests, the defendant has not in our view demonstrated how the plaintiffs’ speech here created harm or increased risks. There was no evidence of actual disruption, despite the fact that the plaintiffs spoke at work and during work hours. The plaintiffs’ statements to fellow employees were brief, generally lasting a matter of seconds. The brevity of these statements likely posed no greater danger than the small talk regularly engaged in during working hours. At trial, the sole evidence presented about distraction was one officer’s testimony that he was taken from his post “in a sense” by Davignon’s phone call. Taking nothing away from whatever subjective view that officer holds of his post, Davignon, both in interviews and at trial, denied ever consulting that officer about the picket. Against the competing evidence, this lone characterization of a conversation by one officer is rather thin.

Against the scant evidence of actual disruption, Hodgson reasonably asserts that a government employer is entitled to consider not only whether the employee’s speech actually disrupted the work place environment but also whether the speech had the potential to disrupt. He argues that the plaintiffs’ speech threatened to “disinte *105 grate” working relationships by creating a division between officers sympathetic to the union and those who were not.

Indeed, an employer may consider a speech’s potential to disrupt. See Connick, 461 U.S. at 152, 103 S.Ct. 1684 (“We do not see the necessity for an employer to allow events to unfold to the extent that the disruption of the office and the destruction of working relationships is manifest before taking action”). Nevertheless, there is a significant question on these facts whether Hodgson suspended the plaintiffs because of their speech’s potential to disrupt when the suspension letters issued to the plaintiffs refer solely to the actual disruption the speech caused.

In any event, the record is even thinner in support of Hodgson’s position that the plaintiffs’ speech threatened to disrupt the harmony among workers. Testimony and the investigative reports reveal that when the plaintiffs approached other officers they did so in a civil, non-threatening manner. See Lewis v. Harrison Sch. Dist., 805 F.2d 310, 315-316 (8th Cir.1986)(upholding jury’s finding that plaintiffs speech was not disruptive where speech was civil in tone). In fact, the evidence was that in some instances, other officers actually sought information from the plaintiffs about the picket.

If the plaintiffs’ speech hinted at burgeoning signs of hostility toward officers unsympathetic to the union, Hodgson’s concerns about potential disruption to workplace harmony would have substance. After an exhaustive review of the record, however, we find not even the specter of such harm. The “mere incantation of the pkrase ‘internal harmony in the workplace’ is not enough to carry the day.” Gustaf-son, 290 F.3d at 911 (citing Hulbert v. Wilhelm, 120 F.3d 648, 655 (7th Cir.1997)); see also Weast v. Pierce Cty., 34 Fed.Appx. 587, 589 (9th Cir.2002)(determining record did not support conclusory allegations that officer’s speech criticizing management could disrupt department operations).

Hodgson warns that if the plaintiffs were to prevail here, the safety and efficiency of correctional facilities everywhere would be compromised. But we do not view this case as being about whether a correctional facility employer can prohibit all non-work related conversation on the job. Rather, we engage in Pickering balancing of the interests presented, necessarily taking into account a number of highly case specific factors. Included among these are the employer’s motives in taking the adverse action.

In this case, there is ample evidence that Hodgson suspended the plaintiffs not out of a legitimate concern that their speech compromised safety at the correctional facilities but because of their pro-union activity. First, the timing of the suspensions is suspect. When Hodgson suspended the five active union members, he had already demonstrated significant frustration with the union, indulging in a outburst during one negotiation session in particular. Both Davignon and Presby, part of the union’s negotiating team, were present at this session. See Mihos, 358 F.3d at 103 (noting government side of scale undermined if evidence indicates employer fired employee in a “retaliatory fit of pique”).

Additionally, Hodgson’s own actions and pattern of enforcement further undermine his claim of legitimate motives. Although asserting that discussion of union matters is particularly divisive and poses a serious risk of disruption, Hodgson used roll call to personally discuss these same union matters. Relatedly, if Hodgson was so concerned that any non-work focused speech would create such serious distractions and risks, we think it is more than curious that he would allow employees to *106 discuss things such as parades and sports without punishment.

Finally, Hodgson argues that the fact that the plaintiffs were not authorized to “conduct” union business on county time further bolsters the government’s interest. On the facts of this case, this argument is unpersuasive for two reasons. First, while the issue of whether the plaintiffs violated office policy is not irrelevant to the Pickering inquiry, see Connick, 461 U.S. at 153, 103 S.Ct. 1684, it is unclear what policy Hodgson relies on. Nowhere in the collective bargaining agreement, the list of the duties and responsibilities of correctional officers, or the code of ethics/employee conduct and work rules is the topic of “conducting” union business specifically addressed. Moreover, it is highly doubtful that the brief asides about an upcoming picket that took place here constitute “conducting” union business, any more than, for example, posting a notice would.

Because Hodgson acknowledges that he disciplined Davignon, Gouveia, and Miller because of their speech, our analysis of their claims ends here. But, because Hodgson proffered a non-speech based reason for Presby’s suspension, we must analyze Presby’s claim at step three.

3. Causation

Unlike Davignon, Gouveia and Miller, who the defendant acknowledges were disciplined for them speech, in order for Pres-by to prevail he must demonstrate that his protected expression was a “substantial or motivating factor in the adverse employment decision. Of course, the employer must have the opportunity to prove that it would have made the same decision regardless of the protected expression.” Mt. Healthy City Sch. Dist. Bd. Educ., 429 U.S. at 287, 97 S.Ct. 568. This is simply a question of causation. See Tejadar-Batista v. Morales, 424 F.3d 97, 101 (1st Cir.2005)(noting that Mt. Healthy “comports with [] traditional tort-law princi-piéis]”).

Causation is thus ordinarily analyzed in two steps. Yerardi’s Moody St. Rest. & Lounge, Inc. v. Bd. of Selectmen, 932 F.2d 89, 91 (1st Cir.1991); Mullin, 284 F.3d at 38. First, the plaintiff must show that the employer would not have taken adverse action but for the plaintiffs speech. 8 Tejada-Batista, 424 F.3d at 101. The plaintiff, in establishing this causal link, need not produce direct evidence of his employer’s motivation and accordingly may rely on circumstantial evidence. Guilloty Perez, 339 F.3d at 56-57 (internal quotation marks and citation omitted). If the plaintiff meets that burden, the burden shifts to the employer, and the court must afford the employer the opportunity to sever the causal link. O’Connor, 994 F.2d at 913. Hodgson may accomplish this task by establishing, by a preponderance of the evidence, that he would have taken the adverse action even had Presby not engaged in protected speech. Curran, 509 F.3d at 45, O’Conner, 994 F.3d at 913.

A reasonable jury could have found Presby would not have been suspended but for his speech at the roll call. Although Hodgson asserts that Presby was suspended because he left a facility door open, the record contains substantial circumstantial evidence indicating otherwise.

First, the timing of both the investigation and the suspension is questionable. Hodgson ordered the open door incident investigation a little over a week after Presby spoke at the roll call. See Nethersole, 287 F.3d at 19 (noting employer’s actions immediately following alleged protected speech relevant to causation inquiry *107 even though ostensibly related to different incident). Further, the suspension for the door incident was issued the day after an internal affairs inquiry began to establish that Presby had permission to leave his post and address roll call.

Second, the suspension relied on the word of one person as opposed to the word of two others. While an employer is not prohibited from crediting one person’s report of an incident over others, context matters. Here, the one person happened to be a member of management, while the two others were active union members. Along with the other evidence of pretext, the jury was entitled to consider whether acceptance of one version over the other revealed a desire to punish Presby for his roll call speech under the guise of something else. At the least, the conflicting evidence in these circumstances should have prompted further investigation, for example, questioning others assigned to the central control area. See also Am. Postal Workers Union v. United States Postal Serv., 830 F.2d 294, 311 (D.C.Cir.1987) (noting employer’s failure to investigate further in face of conflicting evidence strongly suggested asserted reason for taking adverse action was pretext).

Third, the deviation from standard reporting procedures, evidenced by both the administrator’s oral report to Hodgson— coming eleven days after the alleged incident, as well as by the administrator’s late written report — filed a month and a half after the same incident, casts more doubt on the investigation’s integrity. Even absent any charge of collusion, the fact that the discipline decision relied on substantially delayed reports, rife with all the risks of faulty memory, again calls into question the true motive for using the incident as grounds for suspension.

Finally, the jury had before it the trial testimony of Presby, the supervisor and Hodgson himself, establishing the absence of other investigations of, and punishments for, similar incidents. Presby testified that although the door had been left open on a number of prior occasions, no one had been punished in connection with those incidents. To be sure, past wrongs do not make a right, and conceivably Hodgson could have decided to step up enforcement. However, both Hodgson and the supervisor testified that, despite the fact that the same administrator reported another door being left open, Hodgson chose not to pursue an investigation of that incident. This inference of selective enforcement bolsters Presby’s theory that Hodgson used the door incident as a pretext in order to retaliate against Presby for his protected speech.

This testimony, together with the timing of the investigations and suspensions, as well as the reliance on late reports from a person in the management ranks in the face of contradicting evidence, was sufficient to shift the burden to Hodgson and require him to prove that Presby would have been suspended even in the absence of his protected conduct. For his part, Hodgson pointed to the report detailing the administrator’s observations to justify the disciplinary decision. A reasonable jury could have found that this was not enough.

B. Freedom of Association Retaliation Claim

Morris does not contend that Hodgson retaliated against him based on anything he said. Rather, Morris claims Hodgson suspended him because of his active association with the union.

The relevant question is whether Hodgson suspended Morris based on the open door incident or based on his union *108 association. 9 The Mt. Healthy causation inquiry applies in instances where a government employee claims her employer has taken adverse action that is violative of associational rights. See Gomez v. Rivera Rodriguez, 344 F.3d 103, 110 (1st Cir.2003)(requiring that a plaintiff show that “political affiliation was a substantial or motivating factor in the decisional calculus”)(internal citation omitted).

On this point we may be brief. Morris described himself as “very involved,” with the union and, at the time of his suspension, had an active role in the collective bargaining negotiations. Hodgson suspended Morris against the backdrop of these negotiations. Because Hodgson charged and suspended Morris and Presby based on the same incident, we do not need to again reference the various shortcomings of Hodgson’s proffered reason for the suspensions. The jury reasonably could have determined that Morris was punished because of his association with the union.

C. Jury Instructions

Hodgson contends that the district court erred in refusing to give two of his requested jury instructions. His requests emphasized that: (1) “judicial review of prison officials’ actions is very limited,” thus courts “must give appropriate deference to the decisions of prison administrators and appropriate recognition to the peculiar and restrictive circumstances of penal confinement,”; and (2)“even absent the special deference given to prison administrators, potential disruptiveness can outweigh the employee’s free speech interests.”

We review jury instructions de novo. Seahorse Marine Supplies, Inc. v. P.R. Sun Oil Co., 295 F.3d 68, 76 (1st Cir.2002) (citing United States v. DeStefano, 59 F.3d 1, 2 (1st Cir.1995)). Where a district court refuses to give a party’s requested instruction, however, we will reverse only if the requested instruction was “(1) correct as a matter of substantive law, (2) not substantially incorporated into the charge as rendered, and (3) integral to an important point of the case.” White v. New Hampshire Dep’t of Corr., 221 F.3d 254, 263 (1st Cir.2000)(internal citation omitted). Hodgson timely objected to the failure to give his requested instructions; thus if it was error not to give them, we must determine whether the error was harmless. See Scarfo v. Cabletron Sys., 54 F.3d 931, 939 (1st Cir.1995).

There was no error in refusing to issue Hodgson’s requested instructions. With respect to the requested “deference instruction,” Hodgson does not cite any precedent suggesting that courts should give special deference to employment decisions made by correction officials. Rather the cited cases involve correction officials making decisions affecting inmates. See, e.g., Jones v. N.C. Prisoners’ Labor Union., 433 U.S. 119, 97 S.Ct. 2532, 53 L.Ed.2d 629 (1977)(operation of prisoners’ union); Devaney v. Hall, 509 F.Supp. 497 (D.Mass.1981)(former inmate’s complaint *109 against officers and employees of department of corrections). The requested jury instruction was therefore not required as a matter of substantive law. 10

The other requested instruction, emphasizing “potential disruptiveness,” was correct as a matter of substantive law. But this instruction was substantially incorporated into the charge to the jury. The jury was instructed that, when balancing the relevant interests, it should take into account:

[T]he Sheriffs interest in promoting the efficiency of the public services performed through employees ... The factors that are relevant ... are whether the speech creates disharmony in the workplace, impedes the speaker’s ability to perform his duties or impairs working relationships with other employees.

The jury thus understood that speech “creates disharmony,” or “impairs working relationships” if it actually disrupts or if it creates a potential for disruption. The district judge did not word the instruction in such a way as to suggest that the jury had to find actual disruption, e.g., “created disharmony,” or “impaired working relationships.” In criminal cases we have said that a defendant has a right to an instruction on his theory of the case when the theory is supported by the record and is valid. DeStefano, 59 F.3d at 5. But even in criminal cases, “so long as the charge sufficiently conveys the defendant’s theory, it need not parrot the exact language that the defendant prefers.” United States v. McGill, 953 F.2d 10, 12 (1st Cir.1992)(internal citation omitted). Here the district court’s charge to jury sufficiently conveyed Hodgson’s theory.

Even if the failure to give the requested instructions was error, the error was harmless. A new trial is called for only “if the error could have affected the result of the jury’s deliberation.” Romano v. U-Haul Int’l, 233 F.3d 655, 667 (1st Cir.2000)(citing Allen v. Chance Mfg. Co., 873 F.2d 465, 469 (1st Cir.1989)). Here, even if the district court had specifically used the phrase “potential disruptiveness” in the instruction it is unlikely that the jury would have reached a different conclusion. At trial, the plaintiffs discredited the theory that Hodgson acted because the plaintiffs’ speech posed the potential for disruption. See Romano, 233 F.3d at 667 (harmless error in instruction where prevailing party presented evidence at trial sufficient to dispel concern proper instruction would have influenced verdict). And further, as discussed above, the jury almost certainly considered the potential for disruption given the language of the actual instruction.

D. Inconsistent Verdicts Claim

When reviewing claims of inconsistency between general civil jury verdicts, we do not have the compulsion of a specific procedural rule to determine the existence of an inconsistency. Merchant v. Ruhle, 740 F.2d 86, 89 (1st Cir.1984). We are, however, reluctant to order a new trial on the basis of inconsistent jury verdicts. Connelly v. Hyundai Motor Co., 351 F.3d 535, 540 (1st Cir.2003). When a party claims that jury verdicts are inconsistent, we “attempt to reconcile the jury’s findings, by exegesis if necessary.” Acevedo-Diaz v. Aponte, 1 F.3d 62, 74 n. 15 (1st Cir.1993). This exercise involves determining whether the jury could have, consistent with its instructions, rendered the challenged verdicts. See Merchant, 740 F.2d at 91. In undertaking this analysis we view the facts in the light most favorable to the verdict. Id.

Hodgson claims that the jury’s general verdicts were inconsistent in two ways.

*110 1. Alleged inconsistency between § 1983 and Intentional Interference with Advantageous Relationship verdicts.

First, Hodgson argues that the jury’s finding in his favor on Davignon’s, Gouveia’s, and Miller’s § 1983 individual capacity claims is inconsistent with its finding that those same plaintiffs were entitled to judgment on their intentional interference with advantageous relations 11 claims. In this argument, Hodgson relies on the fact that the jury specifically found that he did not act “willfully, maliciously, or with reckless indifference to the plaintiffs constitutional rights” and consequently did not award punitive damages to the plaintiffs on their § 1983 claims.

In analyzing this claimed inconsistency we look to distinctions between the federal punitive damage standard under § 1983 and the elements a plaintiff must prove exist to recover on a state intentional interference claim. Under § 1983, a jury may levy punitive damages when a defendant’s conduct is “shown to be motivated by evil motive or intent, or when it involves reckless or callous indifference to the federally protected rights of others.” Smith v. Wade, 461 U.S. 30, 56, 103 S.Ct. 1625, 75 L.Ed.2d 632 (1983); see also Iacobucci v. Boulter, 193 F.3d 14, 25-26 (1st Cir.1999). In Iacobucd, we emphasized that the “evil motive,” “intent,” or “reckless or callous indifference” pertains to the “defendant’s knowledge that [he] may be acting in violation of federal law.” Iacobucci, 193 F.3d at 26 (emphasis added) (internal quotation marks and citation omitted).

As for the state law claim, in order for a plaintiff to recover for intentional interference with advantageous relations he must prove, among other elements, that the defendant intentionally interfered with the employment relationship and that this interference “was improper in motive or means.” See Weber v. Cmty. Teamwork, Inc., 434 Mass. 761, 781, 752 N.E.2d 700 (2001). Where the defendant is a supervisor the plaintiff must also show that the improper motive or means rose to the level of “actual malice” and was the “controlling factor” in the defendant’s interference. Id. Whether Hodgson possessed “actual malice” depends on whether he had a “ ‘spiteful, malignant purpose, unrelated to the legitimate corporate interest’ of the employer,” id. at 782, 752 N.E.2d 700. Put differently, the question is whether the defendant “was personally hostile or harbored ill will toward the plaintiff.” Sklar v. Beth Isr. Deaconess Med. Ctr., 59 Mass. App.Ct. 550, 554, 797 N.E.2d 381 (2003)(citing Weber, 434 Mass. at 783, 752 N.E.2d 700).

The jury’s verdicts on the § 1983 and intentional interference claims can be reconciled. The court specifically instructed the jury that it could award punitive damages if it found that the defendant acted “willfully, maliciously, or with reckless indifference to the plaintiffs constitutional rights.” (emphasis added). The jury could have determined that Hodgson had a “spiteful, malignant purpose,” namely, to silence those speaking out in favor of the union, but that he believed that silencing them was permissible under federal law. See Kolstad v. ADA 527 U.S. 526, 537, 119 S.Ct. 2118, 144 L.Ed.2d 494 (noting punitive damages inappropriate where employer believes actions are lawful); see also Iacobucci, 193 F.3d at 26. Moreover, the *111 jury may have determined that, First Amendment issues aside, Hodgson was hostile towards the plaintiffs. See Weber, 434 Mass. at 783, 752 N.E.2d 700. Those plaintiffs who recovered on the intentional interference claim, Davignon, Gouveia, and Miller, all testified that Hodgson was hostile toward them at roll call. All three testified to his threatening remarks regarding their employment status, and Davignon and Gouveia additionally stated that Hodgson stared at them when referencing “troublemakers.” The jury could have reasonably construed such behavior as evidencing hostility.

2. Alleged inconsistency between § 1983 and Massachusetts Civil Rights Act verdicts

Hodgson also contends that the jury’s finding in his favor on Morris’s § 1983 individual capacity claim renders inconsistent the verdict in favor of Morris on his MCRA claim.

Hodgson says first that, as to all plaintiffs, the jury found him liable only in his official capacity and not in his individual capacity. Further, with the exception of Morris, the jury found that Hodgson did not violate the plaintiffs’ rights under the MCRA. Hodgson argues that these findings in his favor were tantamount to finding that he was entitled to qualified immunity. It follows, the argument goes, that the jury’s verdict in favor of Morris on his MCRA claim was erroneous and inconsistent with the verdicts in Hodgson’s favor under § 1983. Hodgson also argues that the MCRA requires Morris to establish that Hodgson interfered with his exercise or enjoyment of rights by “threats, intimidation or coercion,” and that Morris failed to prove the existence of one of these additional elements.

The plaintiffs have two responses. First, they say that a finding of qualified immunity is irrelevant to Morris’s MCRA claim because the claim is based on a separate incident in which Hodgson was not acting under the “color of state law,” a necessary ingredient for qualified immunity. Specifically, they cite an incident where Hodgson confronted Morris outside the correctional facility and chastised him for not wearing a hat. If Hodgson was not acting under the color of state law, they argue, he could not avail himself of the qualified immunity defense. See Burke v. Town of Walpole, 405 F.3d 66, 76 (1st Cir.2005) (noting that qualified immunity applies when a person’s rights are infringed by state actors Xemphasis added)(internal citation omitted). Second, the plaintiffs argue that Morris proved Hodgson interfered with his constitutional rights by “threats, intimidation, or coercion” by presenting evidence that Hodgson, during the hat incident, addressed Morris in an “aggressive, angry, and arrested” manner.

We agree with the plaintiffs that the jury’s verdicts are indeed susceptible to a consistent, albeit strained, reading.

First, the jury could have, as the plaintiffs argue, found that Hodgson was not acting under the color of state law and thus was not shielded by qualified immunity. This theory is viable because, even though the MCRA claim may be thought of as a state law analogue to the federal § 1983 claim, and even though courts have held the same qualified immunity standard applies to both laws, the MCRA does not require state action. 12

*112 In resolving the “under color of law” question in the past we have examined the totality of the circumstances, to determine whether the “state actor’s conduct occurs in the course of performing an actual or apparent duty of his office, or ... is such that the actor could not have behaved in that way but for the authority of his office.” Martinez v. Colon, 54 F.3d 980, 986 (1st Cir.1995). Admittedly, a finding that Hodgson was not acting “under the color of law” during this incident required the jury to engage in mental gymnastics. For one thing, looked at in isolation there is little evidence in the record about the hat incident, and the facts that are present, such as the fact that the incident occurred in the vicinity of the correctional facility, seem to cut against a finding of no state action. See Zambrana-Marrero v. Suarez-Cruz, 172 F.3d 122, 125 (1st Cir.1999)(noting location of incident relevant to analysis). Nevertheless, the jury could have found that Hodgson, when chastising Morris for not wearing his hat, was not enforcing any official duties given that departmental policy, according to testimony at trial, did not require Morris to wear a hat. In the end, we accord the jury’s conclusion respect, especially since determining whether a defendant acted under color of state law can often be “particularly elusive,” id., and reminding ourselves of our duty to read the jury’s verdicts consistently if possible. See Malm v. United States Lines Co., 269 F.Supp. 731, 731-32 (S.D.N.Y.1967), aff'd, 378 F.2d 941 (2d Cir.1967) (recognizing jury’s right to “idiosyncratic position provided the challenged verdict is based on the evidence and the law”).

As to Hodgson’s second contention—that Morris did not establish “threats, intimidation or coercion,”—the jury could have reasonably found that Hodgson’s behavior towards Morris amounted to intimidation, and thus that Morris met one of the three additional requirements under the MCRA. The Massachusetts Supreme Judicial Court has defined “intimidation” as “putting in fear for the purpose of compelling or deterring conduct.” Planned Parenthood League of Mass. Inc. v. Blake, 417 Mass. 467, 474, 631 N.E.2d 985 (1994) (citations omitted), cert. denied, 513 U.S. 868, 115 S.Ct. 188, 130 L.Ed.2d 122 (1994). Morris testified that Hodgson, “spun the wheels of his car,” before getting out of the car and confronting him in an “aggressive, angry, and arrested” manner. Morris also testified that Hodgson’s behavior intimidated him. Given that Morris held a position on the negotiating subcommittee, the jury could have rationally concluded that Hodg-son intended to intimidate Morris in order to frustrate his associational rights. Accordingly, we affirm the verdict in favor of Morris on his MCRA claim.

E. Evidentiary Claims

LAdmission of state agency decision

The district court admitted into evidence a decision rendered by the Massachusetts Labor Relations Commission (MLRC)—a state administrative agency. The MLRC is charged with resolving labor disputes by enforcing Massachusetts labor laws, and its decision addressed whether the Bristol County Sheriffs Department violated various sections of M.G.L. C. 150E.

Hodgson argues that the district court erred in admitting the MLRC decision into evidence. He claims (1) the findings of fact in the decision are inadmissible hearsay and (2) that even assuming the decision is otherwise admissible, the district court should have excluded it under Federal Rule of Evidence 403.

We review a district court’s decision to admit evidence for abuse of discre *113 tion. United States v. Jimenez, 419 F.3d 34, 43 (1st Cir.2005). We find no abuse here.

First, the decision was admissible under the public records exception to the rule against hearsay. See, Fed.R.Evid. 803(8). The public records exception allows a district court to admit public records and reports, in any form, of public agencies setting forth,

in civil actions and proceedings ... factual findings resulting from an investigation made pursuant to authority granted by law, unless the sources of information or other circumstances indicate a lack of trustworthiness.

Id. (C). “The Supreme Court has interpreted this ‘public records’ exception to the hearsay rule broadly to include both conclusions and opinions of public offices and agencies.” Patterson v. Mills, 64 Fed.Appx. 457, 462 (6th Cir.2003)(citing Beech Aircraft Corp. v. Rainey, 488 U.S. 153, 162, 109 S.Ct. 439, 102 L.Ed.2d 445 (1988)).

Hodgson relies on cases holding that judicial findings of fact in a previous case are inadmissible under Rule 803(8)(c). See e.g., Herrick v. Garvey, 298 F.3d 1184, 1192 (10th Cir.2002); Milan Express v. Averitt Express, 254 F.3d 966, 983, n. 25 (11th Cir.2001). But the Massachusetts Labor Commission is not a court, and its determinations are not stamped with the judicial imprimatur that the findings of a court are. The Commission’s findings are thus less likely than those of a court to be given disproportionate weight by a jury. See Herrick, 298 F.3d at 1192.

Turning to Hodgson’s Rule 403 objection, we conclude that the district court did not abuse its discretion in admitting the decision. Rule 403 permits the exclusion of relevant evidence “if its probative value is substantially outweighed by the danger of unfair prejudice.” Fed.R.Evid. 403. We have emphasized that “only rarely— and in extraordinarily compelling circumstances — will we, from the vista of a cold appellate record, reverse a district court’s on-the-spot judgment concerning the relative weighing of probative value and unfair effect.” United States v. Flemmi, 402 F.3d 79, 86 (1st Cir.2005)(internal quotation marks and citation omitted); see also Paolitto v. Brown E. & C. Inc., 151 F.3d 60, 65 (2d Cir.1998)(noting district court in best position to consider how admission of agency report will impact trial).

The MLRC’s decision was highly probative given both the identity of the parties and the fact that the decision pertained to the same incidents that gave rise to this federal action. The judge was entitled to take that value into account. Moreover, the admission of the decision did not unfairly prejudice Hodgson. As we have stressed in the past, “virtually all evidence is prejudicial ... but it is only unfair prejudice against which the law protects.” United States v. Pinillos-Prieto, 419 F.3d 61, 72 (1st Cir.2005) (internal quotation marks and citation omitted) (emphasis in original). Any potential for unfairness was mitigated by the district judge expressly instructing the jury that the MLRC’s decision involved a different issue and was not binding on the jury.

2. Decision to reopen to permit plaintiff to present evidence of lost wages

After the close of evidence the district court allowed the plaintiffs to reopen and present evidence of the amounts of their lost wages. Although the plaintiffs had a witness available, Hodgson stipulated to the amounts but objected to the court’s decision to reopen.

A district court’s decision to reopen the record to permit the introduction of additional evidence is reviewable *114 for abuse of discretion. United States v. Santana, 175 F.3d 57, 64 (1st Cir.1999); Lussier v. Runyon, 50 F.3d 1103, 1113 (1st Cir.1995). While the court’s decision turns on flexible and case-specific criteria, among the factors the district court should consider are “whether (1) the evidence sought to be introduced is especially important and probative; (2) the moving party’s explanation for failing to introduce the evidence earlier is bona fide; and (3) reopening will cause no undue prejudice to the non-moving party.” Rivera-Flores v. Puerto Rico Tel. Co., 64 F.3d 742, 746 (1st Cir.1995)(citing Joseph v. Terminix Int’l Co., 17 F.3d 1282, 1285 (10th Cir.1994)).

There was no abuse of discretion in allowing the additional evidence. First, the plaintiffs’ evidence on lost wages was highly probative, as it was the only evidence of the precise amount of compensatory damages. Compare Joseph, 17 F.3d at 1285 (noting that “new” evidence would have been cumulative). Second, the plaintiffs appeared to have a bona fide explanation for failing to introduce the evidence, namely “reasonably genuine surprise.” See Rivera-Flores, 64 F.3d at 747 (explaining that “it may amount to an abuse of discretion for a trial court to decline to reopen in circumstances where the movant has demonstrated ‘reasonably genuine surprise’ ”)(emphasis added)(internal citation omitted). The plaintiffs appear to have been operating under the assumption that they could introduce damages at a later stage and expressed genuine surprise once faced with the prospect of losing such an opportunity. Compare Bradford Trust Co. v. Merrill, Lynch, Pierce, Fenner & Smith, Inc., 805 F.2d 49, 52-53 (2d Cir.1986)(affirming lower court’s denial of motion to re-open where lower court repeatedly warned that moving party would need to present evidence on “key issue”). Finally, because the plaintiff had a readily available witness who would testify as to lost wages, see Rivera-Flores, 64 F.3d at 749 (noting defendant not unduly prejudiced where “introduction of [] readily obtainable documentary evidence could have entailed but minimal delay”), and because Hodgson would have the opportunity to cross-examine this witness, the reopening did not cause undue prejudice.

F. Attorneys Fees

The plaintiffs requested and the district court awarded attorney’s fees in the amount of $172,248.21 and expenses of $2,481.75. Hodgson argues this award is excessive for three reasons: (1) the limited dollar amount of the verdict in the plaintiffs’ favor; (2) the failure of the plaintiffs’ claims for invasion of privacy; and (3) the fact that the plaintiffs’ fee request contained “excessive, duplicative, and repetitive hours.”

We deferentially review a district court’s fee award and thus give substantial respect to the court’s informed discretion. Coutin v. Young & Rubicam P.R., 124 F.3d 331, 336 (1st Cir.1997); Diaz-Rivera v. Rivera-Rodriguez, 377 F.3d 119, 124 (1st Cir.2004) (‘a reviewing court customarily defers to the trial judge, whose intimate knowledge of the nuances of the underlying case uniquely positions him to construct a condign award’)(internal citation omitted). Accordingly, we will disturb such an award only if the district court has manifestly abused its discretion or made a mistake of law. Id. at 124. Such an abuse or mistake may occur if a court, in arriving at an award, ignores a material factor deserving significant weight, relies upon an improper factor, or relies solely upon proper factors but mistakenly weighs those factors. Coutin, 124 F.3d at 336.

Here, the district court did not abuse its discretion. First, although the jury only awarded the plaintiffs’ aggregate damages *115 of $17,980 based primarily on the § 1983 claims, the Supreme Court has rejected “the proposition that fee awards under § 1988 should necessarily be proportionate to the amount of damages a civil rights plaintiff actually recovers.” City of Riverside v. Rivera, 477 U.S. 561, 574, 106 S.Ct. 2686, 91 L.Ed.2d 466 (1986)(plurality opinion). Further, while the trial result is a “preeminent consideration in the fee-adjustment process,” Coutin, 124 F.3d at 338, — all the plaintiffs were equally unsuccessful as to one of their four shared claims — we have stressed that a plaintiffs claim-by-claim success is only one of the factors to be considered when examining the results obtained. Id. Also significant is “the societal importance of the right which has been vindicated.” Id. The district court emphasized that the plaintiffs were victorious on the civil rights claim that “propelled this litigation for more than five years.”

Finally, although excessive or unproductive time spent is not compensable, see, e.g., Lipsett v. Blanco, 975 F.2d 934, 937 (1st Cir.1992), in this case the district court “carefully examined” Hodgson’s claims of excessiveness and found the plaintiffs’ fee schedule, prepared according to the accepted lodestar method, to be justified. In the end, we see no reason to question the district court’s judgment on this factor, or any of the other factors, and accordingly affirm the fee award.

For the foregoing reasons, the judgment is affirmed.